"Eric Lynch"

09-27-2017

the service advisors and techs are amazing. Never have any trouble getting in or getting work done and done right.

"Terryville Chevrolet"

08-24-2017

My experience was amazing, Harry Ranney went above and beyond with exceptional service. I was extremely satisfied with the process of purchasing my 2018 Chevrolet Equinox. Would definitely recommend Harry to friends and family. Thank you

"Great Price For A Certified Car"

07-24-2017

Found car on the internet. Went to look at the car. Was told upfront about some things. Offered test drive appraisd my car and made deal.

"Rude Experience"

Called the night before to talk to a salesman about a ZL1 thats used. Told him Im in Hartford for work and have a 17 M3 that I was thinking about trading in. I drove 30 minutes after being told come out. Get there and I cant unless I have the car there, fill out a credit qualification like Im some dumb kid. Wasted my time for nothing.

"Rude Experience"

Called the night before to talk to a salesman about a ZL1 thats used. Told him Im in Hartford for work and have a 17 M3 that I was thinking about trading in. I drove 30 minutes after being told come out. Get there and I cant unless I have the car there, fill out a credit qualification like Im some dumb kid. Wasted my time for nothing.

"Rude Experience"

Called the night before to talk to a salesman about a ZL1 thats used. Told him Im in Hartford for work and have a 17 M3 that I was thinking about trading in. I drove 30 minutes after being told come out. Get there and I cant unless I have the car there, fill out a credit qualification like Im some dumb kid. Wasted my time for nothing.

"New Truck Lease"

05-02-2017

Bob and Rich went above and beyond my expectations in finding me a truck that fit my needs before my lease expired. No surprises here. No better place to by a car. My daughter even drove here from 3 hrs away to lease her new vehicle 2 weeks ago. We will recommend them to everyone we know who is looking for a vehicle.

"Horrible"

You would think with three days notice they would have the vehicle youre interested in ready. I arrived to the dealership and before my test drive they had to jump start the battery. Then when it was negotiating time, the general manager was only willing to drop $200 off the sale price of the car. He refused to make any attempt to make a sale. I will never go back or recommend this dealership to anyone

"These Folks Do It Right"

03-21-2017

I brought the car in for scheduled maintenance (transmission). The work was done in the amount of time scheduled and any questions I had were answered in English, not techno-jargon. I also had an issue with the key fob which the service advisor addressed & repaired for me. This is the small town dealership with the big city know how. These folks are good!"|"

"Maintainence Visit."

The staff is friendly , professional and efficient . I had an appt. to get an oil change and rotate the tires and within half hour, I was out the door and on my way. I would recommend this dealership to anyone. Thank You

"Leasing My Colorado"

It was a pleasure dealing with Ray. He is personable, professional and answered all my questions - easy to get along with. Other folks at Terryville Chevrolet were friendly and made my decision to lease there an easy one.

"Made New Friends At Terryville Chevrolet Dealersh"

Dealership and salesperson were honest and keep their word through out. A pleasurable experience from start to finish.

"Poor Treatment By Dealer"

After buying a new Corvette in 2015, and having a flat tire in May 2016, I discovered that Terryville had given me an incorrect lug nut adapter (didnt match the nuts) and the tire couldnt be removed for repair. Terryville, about 50 miles away, initially denied any responsibility and left me on my own to find the manufacturer of the device and obtain a replacement. I managed to do that at a modest cost of about $37, but felt that the dealer should at least reimburse me for the cost. The General Manager has agreed twice, but after three months and repeated phone calls, I have seen no check. This indicates to me a manager or a dealership who has no interest in his clients. Thankfully, I didnt get stiffed for a larger amount.

"Excellent Dealership For Buying And Servicing"

Bob Wilson in the service department continues to distinguish this dealership over any others. Extremely helpful and very knowledgeable!

"2016 Malibu 2lt"

This dealership is very welcoming and my salesman Bob was very knowledgeable. He stayed after hours to assure my deal was done on time. No games just a fair price. Will definitely return to purchase my husbands vehicle.

"Repaired Major Damage From Deer Crash"

The serivce was fast and easy i got the rental and was able to go on with my normal life like nothing ever happened.Once yhe car was fixed i got a call to pick it up it looked like new again.Everything was so smooth.

"They Dont Care!!"

06-24-2016

I brought my car in for a tie rod. Which I needed per my Mechanic . I went to Terryville Chevy cause I had I 200 hundred dollar coupon. Which after the service they Said I couldnt use it.they told me it expired. Which I was told it never expire. After I received my suv back,it was bouncing And pulling to the left.i couldnt stand it. So I took my car back to the place were I normally have it service.( I had more than one problem with Terryville Chevy in the past) . Come to find out,it was a bad ball joint and Terryville never said nothing about it. My question is, how did they replace my tire rod and have a front end alignment done with a bad ball joint. My normal mechanic would never have done a front in alignment with a bad ball joint .i call Terryville to tell the service manager Mike. He said he was done with my business due to my negative comment I wrote . SOUNDS LIKE A NICE PLACE TO DO BUSSINES. They lost all further sales from me and anyone I know. Terryville u need to look at how u treat customers . We the customer r the reason why u have Your job and BUSSINES

"2016 Malibu Premier Lease"

I had a great experience leasing my 2016 Malibu Premier. Great test drive and the salesman Justin was very knowledgeable about all of the features and options. I initially asked that they not try to offer me the variety of dealer based options during the negotiations and they obliged which was appreciated. When the vehicle was delivered, it was clean, freshly washed and had a full tank of gas. Overall a great experience and I love the new Malibu.

"Kudos To Terryville Chevrolet"

I would strongly recommend if you are in the market for a new vehicle to visit Terryville Chevrolet. My sales person "Amy" was awesome. She was very thoughtful and always made herself available for any questions that I had about the process even when she was not working. Amy was sincere and made me feel that I was a valued customer. Kudos to Amy and Terryville Chevrolet.

"Fantastic Experience"

This was the easiest and most pleasant car buying experience I ever had. Amy Smith and Terryville Chevrolet handled the entire process from ordering to delivery in a professional and friendly manor. I got the exact truck I wanted in less time than expected. My wife and I came from 4 hours away to pick up this truck and Amy had made sure that we had submitted all the necessary paperwork in advance. We were shown the features of the truck, activated OnStar, paired my phone and were on our way.

"Truly Exceptional Dealership"

I highly recommend this dealership. They are professional, friendly and get you driving off in your new vehicle in no time. My transaction from test drive to purchase to driving my new vehicle home went as smooth as possible. Justin, the sales consultant was very nice and helpful. My entire experience was very pleasant and went smooth. Give them a look and you will not regret doing so.

"Internet Inquiry"

Called to inquiry about the availability of a vehicle listed online. Was told the car was being driven by the managers wife for the next couple of days but I could see it two days from now. Didnt meet my expectations for a major purchase.

"Excellent Experience!!!!"

I absolutely can not say enough about my wonderful expierence with Terryville Chevrolet. I have to tell you that you will NOT find a more honest, caring, or dedicated group of people. From the moment I walked onto the lot I was treated with respect, honesty and no pressure. It was so comfortable talking with them and they really listened. I felt like wed all know each other forever. I purchased a beautiful Chevy Silverado 1500 with all the options I was looking for. I absolutely love it. If your looking for a dependable, affordable, and great looking car you need to go to Terryville Chevrolet. Youll see for yourself that these good people that know how to treat you right. I will never deal with any other car dealer again - Terryville Chevrolet has a new customer for life.

"Chevy Equinox"

Ray made sure to work for the best deal for me with what I was looking for

"The Dealership You Will Enjoy Doing Business With!"

Best prices in the area, top trade-in prices, knowledgeable and friendly sales department. Great selection!! Super clean dealership. Service is fast, friendly, and done right the first time. Keep it up, great job!

"Great Chevy Dealer"

Ray Demers did an excellent job. Incredibly helpful. In addition, the Packer Fan (sorry - I dont have his card in front of me) in financing was equally good. You guys run a great shop. Two things that made me aware of Terryville Chevy: (1) Your association with Rocky Ridge was the main driver - having a selection of Silverados with their up mkt packages was excellent! (2) Your website - with pictures of your actual trucks (not just the stock pictures of Chevys that many dealers use) was equally helpful. Thanks again for all your help - I will definitely recommend Terryville Chevy to anyone looking for a Chevy. Have a great day.,Ray Demers did an excellent job. Incredibly helpful. In addition, the Packer Fan (sorry - I dont have his card in front of me) in financing was equally good. You guys run a great shop. Two things that made me aware of Terryville Chevy: (1) Your association with Rocky Ridge was the main driver - having a selection of Silverados with their up mkt packages was excellent! (2) Your website - with pictures of your actual trucks (not just the stock pictures of Chevys that many dealers use) was equally helpful. Thanks again for all your help - I will definitely recommend Terryville Chevy to anyone looking for a Chevy. Have a great day.

"Car Exactly As Advertised"

searched for a car for two months thru internet and in person. when I searched them out there was usually rust or the condition was not as good as advertised. I drove from Maine to Connecticut and found exactly what I wanted , exactly as represented. I bought the car and drove it home. the dealership is clean organized and the customer service is terrific. If you are looking for the right car for you, you can count on what they tell you as truth. Well worth the 3 hour trip. Thank you Terryville Chevrolet, Terryville CT

"Great Dealership"

I have dealt with other dealerships and none of them are a match to yours. Terryville cheverolet has a courteous, accomadating staff. Everything was done efficiently and in a timely manner. I would recommend your dealership to everyone. Thank you Kathy

"2015 Traverse"

Tony did an exceptional job with our 2015 Traverse purchase from start to finish. Very knowledgeable seeing there are so many features on new vehicles. I would recommend Tony to friends and family who are looking for there next vehicle. Tony went above and beyond to find the perfect vehicle for me.

"Excellent, Friendly Service...in A Timely Manner."

As always, friendly service...comfortable atmosphere for waiting...which never takes too long. Love Terryville Chevrolet!

"On Line Experience Not So Good"

I went through the on line process with Terryville Chevrolet regarding a car they had listed. While the response was quick their evaluation of my trade was very disappointing without seeing it they clearly tried to set my expectations for trade in value well below market, and forced me to look elsewhere.

"Service Is Great"

Don was great, as soon as he heard I was in a car accident with my NEW car, he asked where it was and if I needed a car and I was able to get a car that day. They picked up the car, had it fixed and I just got it back... Looks great.

"Excellent Service"

Went in for routine oil change and tire rotation. Had front brake pads replaced and rotors turned.I did feel the cost of turning the rotors was excessive ( $230). I was greeted and treated in a friendly and professional manner with customer satisfaction being the #1 priority as usual.

"Best Buying Experience Ever !"

Our purchase at Terryville Chevrolet is without a doubt the absolute best experience I have ever had purchasing a new automobile. After shopping three Local Chevrolet dealerships Terryville Chevrolet had the best price, trade, and lowest monthly payment without any runaround. Terryville Chevrolet went out of their way following up with us via phone and email after my initial visit and made sure I was completely satisfied. It was nice to get a great deal with no pressure! My salesperson Ray Demers, General Sales Manager Jim Fragreau , and the Business Manager Steve Lamberto made the buying process fun and enjoyable. Not only did they locate the exact 2014 Impala LTZ in the exterior color, interior and equipment we wanted they stayed in touch with us every step of the way to keep us informed of their progress. Everyone in the dealership was extremely friendly and concerned that we were completely satisfied. The delivery process was flawless and explanation of the car was excellent. My salesperson Ray Demers was extremely helpful through the whole sales process. The dealership is clean and well organized. This is definitely my dealership for all my future automobile needs. On a scale of 1 to 10 the dealership deserves and 11.

"Incredibly Helpful"

Raymond did a great job helping me find a great car at a great price. I was nervous that I wouldnt be able to lease a car at all and was shocked at the deal I received.

"I Was Treated Right!"

I purchased my last vehicle and had the majority of the service there and when it "died" I was going to stay with Terryville Chevy... the service department has always been very helpful and I felt that they would help me in making my decision as to what I was going to purchase.. and yes, Bob and Don where very helpful. Ray my salesperson was easy to work with and actually worked with me to help me decide which vehicle was going to be the best for me.

"Very Efficient And Professional Organization"

Excellent service from Sal Scata. All phases of this purchase were handled in a very professional and efficient manner. It was a pleasure to do business with Terryville Chev.

"No Pressure Sales Staff"

We found a Subaru on the lot and worked with Sal-patient, no pressure. He let us think it over and compare other possibilities. We made the deal over the phone two days later and everything we asked for was completed. He spoke directly to me even though my partner was there and Im female. Would have been nice to start with a full tank of gas, but that is minor. Easiest large purchase ever. Wish all car dealers would learn from this.

"Terryville Chevrolet"

Great job correcting my ZL1 rear seat and dashboard issues. Terryville Chevrolet has an outstanding service staff which displayed great attention to customer care and service commitment. Well done.

"Ecellent"

I think Terryville Chevrolet did a good job with accomadating me and fixing my car, I have always liked the service they have done,

"Super Great Service"

Our Sales Consultant Jim OConnor was great, answered all our questions, and explained everything we needed to know when picking up our truck!

"Great Place"

My experience with Terryville Chevrolet was superb. Everyone treated me with respect. Professional is what they are.

"Good Service."

Had to come back for a problem created by the first appt. but the service manager took care of it on Thursday. So far so good.

"Friendly, Clean, Great Service"

We have dealt with Terryville Chevrolet for a number of years, and from the salesmen to service, the high quality of professionalism is what brings us back. From Ray Demers, our salesman, to Rich Godlewski, to Bob Wilson in service, is why we do business with Terryville Chevrolet.

"Bought From Them, Will Buy Again"

No pressure buying, no trying to sell me a new car or a better model or something more expensive. Just a simple, straightforward sale at a great price. They take care of title, registration and aid in switching over insurance. Super friendly, super clean facility with an awesome lounge, great staff that cater to your every need... Ive already recommended this place to all my friends and family. My salesman was Tony Lapprosato, and he did a fantastic job.

"Great Service!"

The service manager was knowledgeable and efficient, especially considering the repair was something of an emergency and that it happened on a very busy day at the service center. The car was repaired mid-afternoon that day. When called to pick up the vehicle, I was ecstatic that the car was still under warranty and there would be no fee. Who can ask for more?

"Great Experience"

Their inventory was superb! They had exactly what I wanted, which included all of the necessary bells and whistles. My salesman was very polite, professional, and eager to make sure that I was taken care of.

"I Used To Hate Buying A Car!! (not Anymore)"

I searched for my "right" car online - and found it at Terryville Chevrolet. I came in with my guard up - to push agains the inevitable pushy sales guys and hard sell you get at other dealers. Not here - Justin came out to meet us and set us up with Kyle. The whole crew made the experience amazing, and my wife and I walked away with great financing, an amazing car and a dealership (first one ever) that we would recommend to others. The selection was amazing - the price was as well - and the follow up after the sale to ensure that I was truly happy - that is the reason I give Terryville Chevrolet (Kyle, Justin and Lou) an easy A++

"Happy Camper"

So far terryville Chevrolet has made me a believer that after the sale you are still there when I have problem . Keep up the good work and I will spread the good words. PETE

"Great And Friendly Service,down To Earth People"

Tony L kept a smile on his face the entire time, he was friendly and professional and that means a lot to me. Although it seemed like an entire days process I left in the first car I saw, loved, and wanted.