"Love My 2017 Altima"

I’m in love with my 2017 Altima! Scott was the best! Very knowledgeable and patient. He took his time in explaining and going over every detail! :-)

"Great Sales Guy, Awful Dealership Practices"

10-16-2017

I made an appointment to dest drive a car they have had for a few weeks. I drove over an hour to get there. When I got to the lot, the car was in a different location than they said and they werent sure if it would be "ready". Even though they were very specific about making the appointment time for 12. The car rolls in around 12:45. The car had deep scratches on every single panel through the clear coat. parts of trim were missing. The tires were so bald that the cords were showing. The rear view mirror was missing. And this was a 4 year old car with only 40k miles. It was already over priced 1500$ from good condition and they said they "may be able to take 500$" off. The rear end was in an accident and it was resprayed with dropping paint on the rear quarter. The pictures online were edited or strategically taken so scratches were not seen. I will never go back to this dealer.

"Nissan Rogue"

Excellent service and professionalism from salesperson

"What Does This Mean?"

09-18-2017

Thank you MIDDLETOWN NISSAN (yes, Middletown Nissan) for selling me the car I wanted! ALI you are the best!!

"I Had An Awesome Experience Purchasing My Altima!"

I had an AWESOME experience purchasing my Altima at Harte Nissan! LaQuea was a GREAT Sales Rep!! It was the end of the month (very busy) but she was very attentive & informative to my needs/questions regarding my purchase. She even brought the car in thru the service area because it was raining! Swin worked miracles for financing!

"Great Dealer"

I had such a great experience at Harte Nissan. I called to see if a car I found here at cards.com was still available and was greeted warmly and invited in to test drive the car. It was a really good deal and I ended up buying the car. The people who work there went above and beyond to make the buying process easy. I drove away knowing a got a great deal on a slightly used car that I couldnt have gotten anywhere else. LaQuea, the friendly sales rep who helped me, is AMAZING! Buy here - you wont be sorry.

"Linda J"

I recently purchased a 2017 Rogue from Harte Nissan. The new Rogue had many new features from my 2014 model. LaQuea Rayon spent a great deal of time showing me all the new features and answered all my questions. She was very knowledgeable and professional and also very personable and friendly. She made the whole experience very enjoyable. I would highly recommend her and Harte to my friends.

"Great Service!"

I just purchased a 2016 Nissan Rogue. Working with Frank and Jay was excellent. I had already been to two other Nissan dealers in the same week, and Harte Nissan offered the best deal, service, and experience by far. From start to finish, I felt respected and like I was not being taken advantage of. Spending a couple of hours with Frank was a great time! They did not hassle me when I wanted to eliminate the VIN etching fee, and their other fees were lower than the largest Nissan dealer in Connecticut by $1700 for the same vehicle. I will definitely be recommending that my friends and family visit West Haven.

"Wonderful Experience!"

I recently purchased a 2016 Nissan Rogue with the help of LaQuea Rayon as my Sales Rep. I was turning in a lease I had with your company as well and rolling into a new vehicle and she made the transition so seamless and Im forever thankful! Car buying is stressful enough and she was able to handle the return process of my lease as well as help me finance my next car and I couldnt have been any happier with the process. Laquea was kind, patient, professional and answered all the questions and concerns I had. With the service that I continously get here youve really earned yourself a life long customer! Thank you for making me feel like family and a well valued customer!

"Another Good Experience"

This was my second time leading from Harte. My deal was complicated beacause I was ending my lease early. My sales person John Hair was polite, patient and knowledgable. He worked tirelessly with his manager Damen to get me the car and payment I could live with. Not to mention when I went to pick up my car it was ready as promised with a full tank of gas ! John and his team is great. Dont hesitate to give them your business. Love love love this place !

"New 2016 Rogue"

Bought my first car from Harte Nissan and had a very good experience. The salesman, John Hair, was polite, helped me find a car that fit the qualities I was looking for, and was available to answer any questions before, during, and after the process. I was able to leave that day with my brand new car, didnt have to wait days later. I would highly recommend them.

"2016 Pathfinder"

Cant go wrong at Harte Nissan. Damon the GM and Laquea made my lease swap as easy as possible in and out in an hour and ZERO headaches!! I wouldnt go anywhere else and I travel across the state to do business with them. We have bought multiple cars from Harte Nissan and this is our second lease and we couldnt be happier!! Dont go anywhere else. Harte Nissan is fair and super easy to do business with. Thanks Damon and LaQuea! See you for service on the new ride. Mike

"A Very Great Experience."

I am very pleased with my new car. The customer service was great. I like how John Hair the sales consultant explained everything to me. Made me feel super comfortable. He helped me with the new features in the car I couldnt be more grateful. He deserves a 10 for satisfied customer here.

"Positive Experience!"

We purchased a used Altima at Harte and we had a very positive experience with our salesperson, Scott. We truly appreciate the upfront approach to providing us with their best price. We are not big fans of the "back and forth" approach to buying a car and the "pushiness" that sometimes happens with salesman so this was a refreshing experience! Once we made the decision on which car we wanted, the actual purchase and pick-up was seamless, quick, and efficient. Thank you!

"Great Service, Very Helpful"

Service at this dealership is excellent. they work with you to make sure you leave out happily & with everything you wanted. Not a lot of places care enough. However, I recommend everyone to come here. The sales consultant I worked w/ name John Hair was right on point, he made sure I understood every bit of information and checked on me throughout the wait process. Hes a great consultant. Thank you guys for your service. I love my new car

"Excellent Dealership"

I am writing about my experience buying a Frontier pick-up truck. Harte Nissan is everything you hope to find in a dealership but rarely find - attentive, patient and personal service, knowledgeable and professional people all around, helpful rather than pushy. The showroom is a bright, relaxed space which is a welcome contrast to the soulless production lines that describe most dealerships. The truck was gleamingly prepared. My Sales Consultant - John Hair - and the General Manager - Damen Polance were both excellent and a pleasure to work with.

"Amazing Customer Service"

Everyone at Harte Nissan is amazing. Damen Polance, the general manager, was exceptional! He went above and beyond to answer all of my questions. John Hair was very knowledgeable about my vehicle and helped me understand every inch of it. I left the dealership knowing every detail about my car and felt great knowing if I had any other questions they would be more than happy to help me out. I definitely recommend this dealership to anyone looking for great service and a great vehicle.

"Great Sales Manager, Rookie Sales Associate"

When I walked in, I was greeted by Kevin Sumlin, a new sales associate. Kevin was not the most personable person to talk to. He did not ask too many questions, and I did most of the talking. I test drove a Nissan Rogue and then afterwards decided to negotiate. Im not sure if it was just his personality or if it was because it was towards the end of the day, but Kevin seemed irritated and a few times I felt like I received attitude from him when I was trying to negotiate. Negotiation is a big part of car buying, and I wanted to make sure I was getting the best price for what I needed. The sales manager Brett McAloon was a great help, very personable, outgoing and friendly and came over and was able to give me a great deal. I went home and slept on it and called the next morning to tell Brett I wanted the car, and he said he would get it ready for me. When I returned that late afternoon, I again was greeted by Kevin. Kevin was mostly quiet, did not know much in terms of the process and things that had to be done, the iPad process we had to go through before I could leave with the car, and it felt like it made the process longer. Kevin did not seem very knowledgeable yet about the company and about the cars and the buying/leasing process. He also began complaining about personal issues as we were waiting around, which I understand everyone has, but it made me feel uncomfortable. Overall, I am happy that the sales manager Brett was able to get me a great deal on a car that I love, but I was unhappy being stuck with an in-personable rookie sales associate, especially being a return Nissan customer.

"Good, Fast Service At Harte Nissan"

Awesome experience working with Harte Nissan. I had my eye on a 2014 Nissan Quest, and based on other reviews I decided to go here to get it. I worked with John Eberhart and he was great. The process was fast and easy, and the next day my daughter and I left Harte Nissan with the vehicle I wanted. Two thumbs up to Harte Nissan, and 5 stars1 Id be glad to recommend anyone that wants or needs a car to come to Harte Nissan.

"Wonderful Experience"

Purchased a used Pathfinder yesterday and it was the easiest car buying experience ever! Everyone was so kind, helpful and understanding trying to make it painless for myself and my 4 year old daughter- going above and beyond to make it a fun experience for her. Sales Consultant John Eberhart was stellar and professional, as was Sales Manager Jeff and Adam in Finance. If you are in the market for a new/used car this is the place to go!

"Awesome Service For A First Time Purchaser"

I went to Harte Nissan after my sister purchased a car there . Sales Associate John Hair, who also helped my sister with her purchase, assisted me with mine. John was awesome and very knowledgeable. He answered all the question I had and got me the exact deal I was looking for. I would recommend John Hair to anyone look to purchase a car.

"First Time Car Buyers, Had A Great Experience!"

Went in to look at altimas. John Hair never made us feel pressured to buy. He was very polite, and knowledgeable. Anwsered all question we had, and did everything he could to get us the best possible deal! I would definally recommend John Hair to anyone interested in buying from this dealer.

"Great Customer Service"

Ben was awesome, very knowledgeable and not pushy. It really came down to his personality and attention to detail as we already had a great offer from Crowley on a very similar vehicle. Ben didnt push off on another salesperson or let us wait in the lobby for 20 minutes after a test drive and ignore us. His friendly demeanor and sense of humor made the whole process painless.

"Bset Car Dealer Ever"

I love Harte Nissan. Staff such as John hair and the Sales Manager Lincoln are amazing.

"Excellent Customer Service"

We just leased a new 2015 Pathfinder with Harte Nissan in Hartford. Scott MacDonald is excellent. He wasnt pushy, he listened to what kind of vehicle we needed for our family and found us the perfect match. Scott MacDonald is one of the friendliest, most knowledgable sales people I have ever worked with. He found us a perfect car, for the price we were looking for. My children are happy with all the new space they have in the new car! I wouldnt buy or lease a car anywhere else but here. This is our second car we have leased here and we had nothing but great, fast customer service.

"Great Service, Family Friendly, Great Experience"

We had a great experience with Harte Nissan. I had a quick communication via email and a phone call on Friday. Arrived on Saturday at 1pm and left in a new Rogue at 5pm. Salesman John Eberhart and General Manager Lincoln Baboolal were awesome. This was one of the few times I didnt have to hassle over the sales price or trade in price. Lincoln was very fair in both and was able to give a better price on both compared to what was offered on the phone the previous day. I accepted the trade in and sales price without a second thought. Weve never started and completed a purchase that includes driving away in a new vehicle in the same day before, and this was fantastic. Finance Manager Anni Sheehan was great to deal with also. She was very friendly and didnt attempt to pressure us into buying anything we didnt want. From start to finish this was my best experience ever purchasing a new vehicle. I would definitely come back and highly recommend them.

"Comfortable, Easy, And A Great Deal!"

John Hair treated us great at Harte. He showed us the exact cars we were looking for and didnt try to "sell" us on anything. I had 5 months left on my Nissan Rogue lease and I walked in looking to purchase a Frontier. He showed me exactly what I was looking for in the Frontier and gave us his best and honest pricing. Unfortunately the truck just wasnt In my price range so they cut my lease short without penalty and put me in a brand new Rogue for the same monthly payment that I had. So easy!!

"2010 Cube"

My wife and I were in on a Sunday and your sales department was short handed. John Eberhart our salesman did a good job. He told us if we were not ready to make up our mind after the test drive their were other customers waiting.( I could tell he felt bad) This did make us make a snap decision but it was a nice one. . Was disappointed upon delivery the car only had a 1/4 tank gas. John said he was told not to fill it up. Ann did a great job. overall a pleasant experience Their was some confusion on added accessories I was not informed of. I was assured later this mistake will be rectified. Scale of 1-10 the overall experience 7.5. I will recommend to others.

"Great Trading And Leasing Experience Ever"

WOW !!! JOSEPH ZAPPIA IS THE BOMB AND A TRULY GREAT SALESMAN EVER, MIND YOU IVE HAD MY SHARE OF CARS. THIS IS WHAT HAPPENED I HAD GOTTEN MY HUSBAND OF THE LOT NISSAN VERSA IN GROTON, CT THEY TREATED US GOOD BUT MY HUSBAND FELT THAT FOR THE MONEY THE CAR WAS NOT A BIG BANG, SO AFTER ALMOST A YEAR HE SAW THE T.V. AD ABOUT THE LEASING PROGRAM, SO WE HEADED TO HARTE-NISSAN NO APPTS. AND WERE GREETED BY JOSEPH, GREAT GUY HEARD OUR DILEMA AND BY NIGHTS END WE DROVE OUT WITH A NEW LEASED 2015 NISSAN ALTIMA FULL POWERED TECNOLOGY FOR ONLY A $20.00 INCREASE OF WHAT HIS 2014 VERSA MONTHLY PAYMENT WAS. THANKS TO JOSEPH ZAPPIA WHAT AN ALLSOME SALESMAN HE HELPED US SOO MUCH. MIND YOU OUR CREDIT AINT THAT GREAT. THANKS SOO MUCH.....

"The Best Car Purchasing Experience Ive Ever Had!"

I shopped online first and narrowed down my choices to 3 different cars sold at their corresponding dealerships. My first appointment of the day was at Harte Nissan. John Hair made me feel comfortable and completely at ease with the test drive and answering any questions I had. I did not feel pressured in any way nor did I feel like I was being taken advantage of. Honestly, I was ready to purchase right then but decided to do my due diligence and keep my other 2 appointments. All that did was confirm that John Hair and Harte Nissan was the best choice. They gave me the best price for my trade in, transported the car of my choice from West Haven in pristine condition, and John thoroughly showed me all its features - even making himself available if I had additional questions in the future. It was the best experience from beginning to end and I highly recommend this dealership!

"Great Service And Sales"

We started our search online. Immediately we were given reasonable options. Once in the store, the service was fantastic. They worked with our family to give us the car we wanted within our budget. They didnt have it on the lot but had it shipped and fully loaded in less than 3 days. We were asked several times if we had any additional questions or concerns and walked through the maintenance program that is offered. If you are ever in Hartford, stop by and talk to John Hair. We had a great experience and recommend Harte Nissan in Hartford to all who want great service.

"Wonderful Experience"

Went to five different car dealers and received no response like the one I received from Hart Nissan. Not only that I experience great customer service, but the sales consultant preferably John Hair, went above and beyond to make sure I walked off Nissan lot with an reliable and terrific vehicle. And overall, John made me feel right at home by making sure my wants and needs was to the best of my liking. Thank you Hart Nissan of Hartford Connecticut for making my next chapter on my journey in life a lot more easier...

"Great Experience!"

Scott MacDonald was the right salesperson, at the right time. He made the nerve-racking experience of buying a new car stress free and pleasurable. Purchasing the car was quick, easy, and hassle free. Everyone at Hart was really nice. My daughter needs a car and were definitely going to see Scott in a few months.

"Amazing Service!"

Our salesman John Eberhart was fantastic, very knowledgeable and versatile. When the car we were looking for was getting sold as we walked through the door he walked us out to the lot and was able to find a comparable vehicle for us in no time. Overall, the experience fantastic for us being first time buyers through a professional dealership. Cant stress enough how well John treated us, really great guy!

"A Show Of Class & Integrity"

Scott MacDonald and the Harte Nissan Team turned what could have been a complete nightmare into a happy ending. I bought a 2013 Nissan Sentra SV in Dec. 2014. Right before driving away, Scott and me talked about a spot on my back bumper that we both thought was just buffing wax. Fast forward to June 2015, I had a problem where my trunk wouldn’t open and it was under warranty. I brought it to another Nissan dealer who told me that my car had been in an accident and my warranty wouldn’t cover the repair yet my carfax was clean. I called Scott and the next day I had a loaner car and he confirmed my vehicle had been in an accident and that they were the only other owner of the car, but had no record of any kind of accident. Instead of saying that I was out of luck, Scott went to management and told them that the car had indeed left the lot that way in a show of total credibility and integrity. Scott and Damon then worked a deal that put me in a 2015 Sentra SV, taking over my upside down loan and drastically reducing the cost of the new car. They then went above and beyond to finance my new car at 0% and include an extended warranty, all the while making my payment less than what I was currently paying. Scott, Damon, and Ahsan worked to rectify and take responsibility for a mistake and fix a wrong. In the end, I’m happy with how they handled everything and now I have a brand new vehicle! I will be sure to make Scott my sales professional down the road.

"Great Service, Great Salesman Great Facility"

First of all the Salesman I had Ben Gallup was fantastic. He made me feel so welcome and couldnt do enough for me. He let me take my time test driving the Rogue and the Altima. My final choice was the Altima and I love it. Ben showed me every option in the car before I left the lot right down to connecting my phone. He showed me around the facility so I would know where to go for service, scheduled my first oil change. I couldnt be more impressed. You have a beautiful facility and its only a 28 minute drive for me. I would recommend Harte Nissan to anyone. Thank you so much.

"Great Service"

I recently purchased a vehicle with Harte Nissan in Hartford, CT. The experience was wonderful from start to finish. We worked with Mr. John Hair, who listened to us regarding what we wanted in the vehicle as well as what price range we wanted to be in for our monthly payments. He was able to work with the manager to get us what we believe to be the best price for the vehicle we bought (Nissan Rogue). The manager was also very respectful and not condescending like some managers that we have met while shopping for cars. There was a “no hassle” attitude from both John and the manager and that made for a pleasant experience. I would definitely recommend John to anyone I know that is looking to buy a car. Well done Harte Nissan.

"Excellent Customer Service, Professional, Helpful"

I already had a Rogue and wasnt sure if I could trade it in for a newer make and model, given where I was in the terms of my current lease. Initially, I spoke with Ani, the finance manager, who was extremely helpful and very willing to have me discuss my situation further with a sales consultant/leasing specialist. I explained my current lease terms, my budget, what I was looking for in a car, and the sales consultant, Babak Pazoki, could not have been more patient helping me through the decision making process of keeping my current lease versus that of trading in my old Rogue for a newer make and model. After looking at Rogues that fit was I was looking for, and discussing finance options/lease terms, he allowed me the chance to test drive the vehicle and ask any further questions. Due to conflicts in my schedule, Babak was extremely understanding that I needed to think about my options, and get back to him when it was convenient for me. I never felt pressured to buy, and he even offered that if this was not the time, that he and Harte Nissan would be here to help when I was ready.

"2002 Nissan Pathfinder"

My husband and I recently purchased a 2002 Pathfinder from Joe Zappia at Harte, what a great experience! Joe went over the entire vehicle twice, once when my husband test drove it and the second time for me when we picked it up, he was very thorough, and treated us like we were buying a new car, not a 2002 pre owned. When we need another vehicle, we will definitely keep Harte Nissan and Joe Zappia at the top od our list!

"Great Service."

I bought my Murano based on info that a new salesperson gave me, and it was backed up from what I read online at Nissan USA. Well that info was very misleading and it was that info that made me decide on the Murano. If I had researched the specs better and the salesperson was better informed on all the specs of the Murano I would have made a different choice. It was during the first week I found out that info was wrong. Now I dont blame the guy, he was new and theres always a learning curve. So when I went back to the dealership a week later Damon the sales manager brought myself and the salesperson into his office, the salesperson admitted he didnt double check the info and for good reason, the 2015 Murano I purchased had almost identical specs to the former model years but it was a brand new body style and design. Bottom line is the salesperson had the integrity to say he was wrong and Damon the sales manager steped up to the plate and made the corrections nessary at absolutely no cost to me. Im now a very happy customer and I cant recommend this place enough. The only reason this is not a 5 star is that I have not used the service department enough to know how well they work.

"Purchase Of A Pre-owned Certified Nissan Rouge"

Great purchase experience of a pre-owned certified Nissan Rogue with Harte Nissan! The sales person we met is Joseph Zappia, who is very professional and patient ask every question we have during the whole process. He also made good recommendations on the cars based on our specific requirement. Highly recommend his service to anybody who would buy a car from Harte Nissan.

"Great Service"

03-24-2015

Our sales representative, John Hair, was very knowledgeable with the process as well as the vehicle. He was very friendly and courteous and we would definitely recommend him. The staff was also very professional and accommodating and we will not hesitate to refer Harte Nissan!

"Joe Zappia And Harte Nissan Rock!"

03-24-2015

I went to look at a Versa Note back in September of last year. Lincoln Baboolal was so helpful. He helped me narrow it down to what I really wanted. I went back recently and bought the car that I had looked at previously. Joe Zappia helped make the transaction smooth and easy. He entertained my parents, which took the pressure off me while I met with Annie. He made buying a car a fun and pleasurable activity....Not Stressful, which was a change for me!! Thanks Joe, You ROCK!!! I would definitely do business with Joe again. He knows whats up and how to make the experience enjoyable!

"Very Happy With Harte And My Saleman Ben Gallup"

03-18-2015

I recently purchase a Nissan Murano from Harte Nissan and had a very positive experience. Ben Gallup was very helpful and knowledgeable. He always went the extra mile to make my wife and me feel comfortable during the entire buying process. The reason I purchased at Harte Nissan is because I had a great experience 2 years ago when I purchased a Nissan Altima. The routine service performed on the Altima has been quick, clean and well done. It is very important to me to work with a service dept. that I can trust. We also had a very positive experience with Annie in the Finance Dept. She gave us several financing options from which to choose and we never felt pressured during this process. Thank you Harte Nissan, Ben Gallup, Annie and the entire dealership for making my most recent purchase experience a very positive one.

"Great Experience Purchasing A Vehicle"

When deciding on a vehicle to buy I did extensive research, I test drove every car in the category to make sure I was happy with the vehicle. I would either call ahead or just appear at the dealership. In the instance of Harte Nissan I called ahead. John Hair, the sales consultant assigned to me, greeted me and had the vehicle I requested ready to go for me when I got there. I test drove the vehicle and explained to John that I was not complete in my evaluation of vehicles. He understood and did not push me into making a decision. I left and continued my research. However, I was impressed with John and how he handled and respected my need to complete the process. After test driving all of the vehicles, which was weeks after my encounter with John at Harte Nissan, I could not stop thinking about how professionally John handled me and was impressed by his demeanor and personality. I ended up going to Harte on a Saturday and was not going to leave without a car that John sold me. I was a tough negotiator and he along with the sales manager and general manager were able to come to an agreement. I will say both the sales manager and general manager were a pleasure to work with as well. Although I am not "Nissan" guy I think my next vehicle will be a Nissan from Harte based on my experience and as long as John Hair is still there..

"Great And Speedy Service. Very Attentive As Well."

03-04-2015

The service was great. As soon as I walked in I was being taken care of. Within a few days I was able to take my new car home. Every single person that helped me with the purchasing process was extremely helpful and cooperative.

"Wonderful Salesman John Hair"

03-04-2015

John Hair is my New Guy at Harte Nissan (Great Guy). I have been driving a Nissan for 12 years with a new one every 36 months and have never had to do anymore than change the oii. Thats what I call Dependability!l

"Harte Nissan In Hartford Ct"

03-03-2015

I had Scott MacDonald as my salesman at Harte Nissan and he was awesome! Very friendly, knowledgeable, and he went out of his way to make me comfortable in my decision. He always gave me options as well as the general manager Damien. They never pressured me into buying a car once they new i was looking they just guided me in the right direction...would strongly recomend buying a vehicle from there and dealing with Scott as a salesman!!!

"Great Experience"

02-26-2015

First time at Harte Nissan in hartford and i can say they do great business our sale person Scott Macdonald was very informative and answered all our questions and was very nice. Thank u for getting me in my new car :)

"Excellent Team"

01-29-2015

I had a great experience buying my Moms new car from Harte. Alicia was very knowledgeable and helpful throughout the sales process, especially in selecting accessories. Ahsan was really personable and assisted me in selecting coverage beyond the factory warranty. He was also conscientious of my requests and organized the paperwork for my Moms signature just as I wanted. LaQuea was so bubbly and friendly and brought a lot of enthusiasm to the car pickup process. She also rounded out of the necessary final details, from insurance coverage to the grand tour of the vehicle features, all with a bright smile. I also liked how Harte is very techy - the virtual desktop paper-signing tool and the flash drive of documents in lieu of a stack of paper was a nice touch.