"Excellent Service"
Recently bought a used truck. This being our second purchase from central auto group. Matt was our salesman and he did a great job at getting us in a vehicle quickly.
"Service"
I was written up for a service repair for 340. I told them if it was more to call, I got no call... I also ask to have them reset my oil light... I picked up the car with a price of 387. They told me we keep your toltal at 340 great... I paid got in my car and drove home... I noticed they did not clear my oil light... not a big deal but they didnt do it... I looked at the bill and it was written for 397 ??? They said 340... my discount should have benn aplyrd to 340 not 387... thsnks
"Never Do Business With This Dealer"
02-10-2017
I wanted to lease a VW from them and I left a deposit so they can get me the car that I wanted. Days after I paid the deposit, they changed the terms that we agreed by shorting the lease term and raising the monthly payments on the lease. I refused to take the deal and now they dont want to give me the deposit back.
"Great Experience"
Just bought a 2017 Tucson Limited with JOE Lamomica, got us straight to where we wanted to be on the deal, didnt spend half a day like some dealerships do which was greatly appreciated, its the 4th car we have purchased at this dealership and based on all our experiences we would not hesitate to return in the future for our vehicle needs
"Best And Easiest Car Buying Experience!!!"
Went in knowing exactly what I wanted and came out getting just that! Joe Lamonica is by far the best sales person Ive ever dealt with, he is personable and has great knowledge of the vehicles!!! The General Manager Filippo works magic!! I would highly recommend this dealership!
"Great Experience"
Great sales staff. Super friendly and helpful. Made the process very easy!
"Great And Friendly Staff!"
Brian Pelletier was my salesman, and I had the BEST experiance! He was friendly, not too pushy, and really knows his cars. So glad he is back at Central now. Will be referring my friends to him asap!
"Excellent Experience Great Salesman"
Ryan made this a very pleasant experience . He was polite and informative. Work with me to get exactly what I wanted in the vehicle
"Great Dealer"
Never had a problem at central Hyundai Always a pleasure going there Lisa in the service department is just great.
"Excellent Experience With Good Staff"
We recently bought out the lease on our 2014 Ford Fusion and Worked with Ryan Nagel and his Supervisor, Chris. Both were very professional and helpful. The process went smoothly and we easily agreed upon the price, inclusions and terms of the purchase with the finance manager. Both Ryan and Chris, as well as the finance manager (Jamie?) are excellent representatives of the company and we will certainly recommend them, and your company, to people looking to purchase a car.
"Excellent Buying Experience W/ Shannon Brown"
Excellent customer service which made for a very enjoyable buying process. Highly recommended for your next car buying experience!!
"My Fusion"
Matt and Chris worked their button off finding my fusion hybrid. I love it.
"Elantra"
Shannon was a great help in making a decision on our vehicle purchase ¿¿
"Amazing!!"
Such a great place :) Ryan was really helpful, explained every detail of the car
"Awesome!"
08-23-2016
Joe did an excellent job selling me my car! I had some truly horrific buying experiences up until then. He has also answered all of my questions and got me a really good deal. And was very friendly and nice. I would buy a car from here again!
"Great Sales Guy"
06-30-2016
Bought a f350 truck from central automotive. our sales guy casey did a great job. It took longer than expectd but he was nice and brought us a coffee. And he seamed to genuinly care about our concerns. Great place. manager is a little mean though. but got me approved after my mother cme in and co-signed. highly recomend this dealership and salesguy.
"Did The Right Thing"
03-24-2016
Very happy with how things turned out with my Central Auto Group experience. After some miscommunication from their internet sales representative they honored a price we agreed on and found me the car I wanted from another dealer. They went out of their way to ensure I was pleased and everyone was extremely nice and easy to work with when I picked up my car. Their finance person was so honest she even caught that I gave them an extra $100 and returned it to me. While they were over an hour from where I live it was worth the drive.
"Love Love Love!!!"
I went to upgrade my 2013 leased Elantra recently and had planned on a 2016 with the same if not less features than I had on the old one due to not having as much money to put down... however, Brian and Joe worked some magic and got me into a BEAUTIFUL Electric Blue 2017 Elantra for not a whole lot more than I was already paying. Needless to say I was beyond excited.. and then to be told I now owned the very first Electric Blue one in all of New England... smile hasnt left my face yet and its been a good week and a half!! LOVE my car, love the service these guys provided me... will be back in a couple years to upgrade again... maybe... I really do love this one :)
"Wonderful Experience"
My mom was recently in a car accident and needed to get another vehicle, with my living over an hour away from her it was hard to coordinate our schedules along with mother nature cooperating to get to the dealership to shop for a car. When she found a Hyundai Elantra online that she liked, she contacted the dealership. Salesman Brian Pelletier drove the car to her house for her to look at, taking the time to explain the features of the vehicle. With the assistance of the General Manager Flippo and Salesman, Brian Pelletier my mom is now leasing a 2016 Hyundai Elantra. Flippo and Brian went above and beyond for my mom, I wish more dealerships treated their customers in this fashion. Even though I live so far away, I will be taking my Hyundai Tucson here for servicing. Highly recommend.
"Great Seevice"
It wa good experience and will recommend to my family and friends.
"Great Place To Shop"
was the best service that gone through. and would tell everyone to go here
"Great Salesmen"
The lot is huge with a large variety for viewing. The will let you test drive anything that youre being serious about. My salesmen, Glen Horton, pulled cars out from way behind others all because I preferred that color to another. Took the time to help me with all my questions and if he didnt know he didnt just try and make stuff up, he would go and find out for me from another. Good area around the dealership to test drive with easy access to the highway to really get a feel for the car. Glen even filled the tanks of the car I was test driving so we could go a back road test for the Mazda I was interested in. Never felt pressure to buy it or any car for that matter. The paperwork felt pretty standard for a car buying experience but they were great with pricing. Showed me what they paid for it and what they offered me wasnt far from that price. Great dealership and an amazing salesman and fast customer service response.
"Central Auto Group (hyundai)"
This is the 3rd car we purchased here. The 4th Hyundai overall. Very satisfied with the salesman, and even more so with the Service Department. Face it, you may spend a few (long) hours with the salesperson, but will have regular visits with the Service Department over the next few years. Quality all around. Both care about the consumer.
"2013 Hyndai Accent"
today was a very great day thanks to Joe lamonica and Rick mahoney of central hyndai. the costumer service was absolutely fantastic, sales manager Joe Lamonica really went out of his way to meet my needs in buying a car. I felt alot of respect and dignity at this dealership. I give central hyndai my top recomendation to anyone looking to buy a vehicle.
"Professional Helpful Sales Staff"
I was impressed on how knowledgable the sales person was about the features of the vehicle. Went in knowing what I wanted, and what my trade was worth. Not a lot of back and forth dealing as with other dealers. Overall felt very comfortable dealing with everyone.
"Beyond Excellence"
We were not really looking for a car, but after Eneriko left us a message, it got us thinking. Our meeting with Eneriko was wonderful. He was kind, patient and was able to answer all of our questions. During our first meeting we also were introduced to Rob and Phillipo. Both made us feel at ease and put no pressure on us at all. We left the first meeting without a vehicle, but with amother appointment 2 days later to discuss more options. We test drove two VW suvs after meeting Tyler. Rob, Tyler, Phillipo and especially Eneriko made us offers we could not refuse. Today we leave Central Auto Group with a Truck for my husband and a Tiguan for me. They helped us meet our price point and the rest is history. We could not have done this without the professionalism and kindness we were shown. 5 years ago we bought our explorer and we are again repeat customers. We will be back in our future car buying adventures. To Rob, Tyler, Phillipo, and Eneriko. ....you are all a class act. Our biggest appreciation to all of you.
"Matt Was A Very Helpful Got Me In A Great New Car"
Matt was very helpful and patient got me in a new car the same day. Tha ks for all your help.
"Car Purchase"
Joe Soponaro(jay jay) was awesome. Very helpful. Made it happen. Love my car!
"Great Experience"
Purchase was quick and easy. Salesman was knowledgeable and friendly. Facility was very nice. The only thing was that I didnt get a new car rate for the loan, it was a used car rate because it was a new 2014 and I wasnt informed of that.
"Service Great Rest Unprofessionable"
I bought a lot of vehicles from here and was treated great, except for this year, I will never buy another car here, nothing but problems, should start with all new staff except for service
"Great Dealer"
I am very pleased with my experience. Very professional people and friendly. I want to thank all that worked with me when I lost hope of getting out of my tin can yaris. I am very pleased with Mike, Joe, JJ, and the woman (sorry forgot her name) in the finance department in the hyundai area. They never lost hope when I did. They made it work for me. I know when my girlfriend and I need another car we are going back there. Thanks again guys.
"Awesome Customer Service, Overall Great Experience"
Bought a Sonata from Rich yesterday and am extremely happy with the entire process as well as my new car :) would recommend seeing Rich if you are looking for a great car and a no pressure buying experience.
"Great Interpersonal Experience & Quality Vehicles!"
I was hesitant to travel 75 miles from Waterbury to Planfield, CT, but my daughter had picked out a 2015 used VW Golf on Central Auto Groups WEB page, to bring back to Florida with her. I was surprised on the professionalism from the first phone call to the "down-to-earth" desk conversations. Sales Counselor, Matt James, was excellent! Matt took the time to answer all my questions and immediately researched information on the vehicles past history. He followed up with me via e-mail, text and phone calls. Overall, I highly recommend Central Auto Group as a dealership to visit and do business with. Doug Vaughan
"New Ride 2016"
Looking for a new ride ..stop at Central Auto Group..Friendly sales staff. Thank you Brian for your assistants and patience with me...
"New Crv"
I had gone to 2 other dealers and no one was willing to work with me and my situation but Keith and your staff did exactly just that.
"Wonderful Service, Quick Delivery"
Wonderful service, Rick Montgomery was great and Joe Lamonica was very helpful. Happy customer!
"Great Experience Definitely And Highly Recommended"
From the moment I stepped inside the doors I had nothing but a great experience .. I was looking for a newer car since mine was so outdated. This was my first time looking into a car on my own.. I had questions no idea what I was doing and so nervous.. Joe the manager took great care of me as he has for other members of my family.. JJ was an awesome salesman to deal with he made me feel good about my decision on the choice I made was very helpful and encouraging.. The guys worked with what I could afford and made it happen and Im so excited and happy to be in a new car they answered any questions I had . I would highly recommend going to see them and I look forward to working closely with them in the future.
"Great And Friendly Service"
had a great experience with matt james and the rest of the crew at the dealership i would highly recomend friends and family every one was great to deal with
"2016 Hyndai Elantra"
Great Service! Wonderful customer service. Brian was such a great help with the buying process. Everyone was very pleasant. They were able to pay my previous loan off, and get me into a brand new 2016 car at a great price! Very recommended! Great place to buy a car from!
"First Car Went Smooth"
I think the overall customer service is excellent and buying process was easy thanks to Eneriko Ferraj
"Great Service"
The best service ever dealer is very nice and friendly and quick with me
"Fabulousssss Service!!!!"
I went here and had Eneriko Ferraj as my salesman and he worked wonders! I went to multiple dealerships and they couldnt assist me at all with my trade-in. Im so happy!! I would refer anyone to Central Auto Group in Plainfield, CT!!!!
"Pretty Good Dealership"
Buying the vehicle was not a terrible experience. The staff were very friendly and helpful; all had a great sense of humor!
"Whatever It Takes To Make The Buyer Happy!!!!!"
From the moment I arrived on the lot I was met with a friendly handshake and a smile. The salesman Rick listened to my needs and then proceeded to show me several vehicles that fit my list. I was very concerned due to the fact that I have never owned a foreign vehicle. The sales team made sure to put me at ease and all while NEVER degrading any other makers. It has been my experience that many dealers "belittle" their competition. NOT CENTRAL, at no time was I ever felt pressured or pushed in a certain direction. The Sales Managers, Joe and Mike were friendly and LISTENED to my questions and gave me answers that satisfied me. The Business manager was extremely helpful and did not try to upsell things. I ended up purchasing a car right off the showroom floor and took it home the same day. I was very impressed that even though the car was on the showroom floor they still insisted on sending it to clean up to make sure it was PERFECT. I am very pleased and am actually looking forward to stopping by to say hello!
"Excellent For Everything"
Kim Moon was great! Very patient and helped us look at several models
"Satisfied Customer"
Many thanks to David Carwright, owner of Central Auto Group, for his assistance in settling an issue I had with an outside warranty company. His action defines the meaning of customer satisfaction. Thank again. Dennis
"Service Dept Broke My Car!"
I noticed a part in my car is broken. No one other than this garage has ever worked on my car, so I know the damage was done there. The worst part about it is that they used pieces of tape to hold the part in place. When I contacted the manager of the services dept, his excuses were nothing but lame. He said that part falls off with time, so his technicians taped it in place so itd not fall. He could not sympathize with me and completely failed to notice the irresponsibility behind his so-called technicians actions. Bring your car there if you want, but make sure to inspect it thoroughly and look for pieces of tape when you get it back.
"Excellent Buying Experience Once Again!!!"
THANKS to JOE & JJ and the rest of the staff for all their hard work and salesmanship in selling my husband and I a 2016 Sante Fe Sport WE LOVE IT!! This is our third car we have purchased at Central Auto Group. Right from the moment we walked in Joe said we will take care of you. They made me feel like part of the family. We will be back!
"Happy Mazda Cx-5 Owner"
Went to Central Mazda to check out a cx-5 because of the write up i read about this SUV and Wife was looking for a new Vehicle looking for her color blue and Alex asked if we needed help (nice guy not to pushy like most car salemen Good thing)Talked test drove and liked talked some more after a little longer than i would have liked worked out deal w/Jason S, Shawn T,and Alex N. Now own it and love it .Happy wife happy life Thanks Alex Shawn and Jason
"Manager Shawn At Central"
I had written a review about a issue that had happen at the dealership. it has since been fixed and was a miscommunication of protocol. a few days later i was contacted by the Manager shawn, he was very respectful and is definetley putting his best foot forward to make something work for us . we will meet with him personally on tuesday to put a deal together. THANK YOU SHAWN FOR YOUR PROFESSIONALISM AND ALL THAT YOU DO FOR CENTRAL AUTO GROUP.
