"Oil Change Service"
scheduled an oil change , everything was prompt and professional
"Great Service"
The service department at ONeills is professional and efficient. They keep customers informed throughout the service process and dont perform extra services without a thorough consultation. The waiting area is clean and equipped with chairs that make laptop use easy. Very nice to be able to get work done while waiting.
"Customer"
I have regular servicing at your dealer ship. I didnt pass emissions recently so I needed to get repairs to pass, and I plan to go tomorrow. The service department reviewed the issues that needed addressing to fix the problem.
"Low Tire Pressure Indicator"
low tire pressure indicator still showed low pressure after owner used air pump. Dealer checked all tires and reset the indicator in less than 30 minutes with no charge.
"Survey On Service"
I have no issues bringing in my car for service; friendly and clean dealership. I deal with the same workers each time; Ray - service consult & Cory - mechanic. Pleased with their services.
"Customer Service"
The staff was very friendly and accommodating. My questions were answered. The test drive went well. My shortcomings made it a hard to adjust to all the features. Im still working on the app and manual to understand my vehicle. I read the manual to discover there is a 500 mile break in period. A simulated unit would be helpful to learn about the features. There is no blame,thats just the way things are at this time. Overall things went well.
"Consistently Great Service!"
Ray and the service department are the best. They are always on time and on budget.
"Great Car Buying Experience "
We started negotiations over the phone in up state NY then drove to Avon, CT to finish our transaction. We were worried once we arrived there would be some kind of "catch". We were pleasantly surprised when the transaction was in fact easy and straightforward. Everyone at the dealership was incredibly friendly and accommodating. Knowing we had a distance to drive home, they even treated us to lunch as we were waiting for our new car. We have bought and sold many cars. This was the best car buying experience that weve had at a dealership! Andy and MaryAnn Fischler
"2009 Silverado Service"
personnel are always helpful and courteous. Ray in service is always accommodating and a pleasure to deal with
"Always Great Service!"
Everyone in the service department is nice and very helpful. But as a woman, I like working with Kiley. Its great to see a young woman in the automotive business!
"Oil Change"
Always a pleasure, always treated very nice. A good place to do business.
"Great Service"
Service was done promptly and the car was ready earlier than promises!
"Awesome Experience!"
Awesome i love it. I plan on purchasing my next vehicle there as wll. would recommend to all friends and family
"Great Service"
Very quick. Ray was very professional. Always well cared for! Totally trust ONeills!
"Great Sales Department "
The staff at ONeils Chevrolet went out of their way to accommodate my family even as their doors were closing in the late evening. They worked hard to meet all of our needs and had the most reasonable prices around! I highly recommend this dealership. They are dedicated to serving our community.
"Making Everything Right"
service manager greeted me and was very helpful reviewing what maintenance I needed came to waiting room several times to recommend items but no pressure my truck had a little accident in the service bay and he promptly told me what they were going to do to make it right
"Best Car Buying Experience Ever!"
Couldnt be happier or more satisfied with my new Buick Regal. Jim Porter and all of the staff at ONeills were very easy to work with and low pressure. Jim was patient and listened to all of my concerns. Hes very knowledgeable about all of the vehicles I was considering and took the time to help me understand. Would definitely recommend ONeills to all of my friends! Thanks Jim!
"Oneills Repairs"
friendly, courteous and capable staff, the waiting room is clean although the music they play is quite loud and you are unable to hear the tv. Fresh coffee and quite a selection of tea. Overall a good experience. We will be back.
"Oneills Chevy"
Service and sales departments are great! I bought my car recently and the service department helped me out with getting some accessories for it.
"Excellent Service"
Oneills did an excellent job fixing the AC on my new GMC Sierra. Ive also used them to work on my Chevy Cruze. They are very good and dont try to get you to pay for unnecessary work like other bodyshops do.
"Great Services"
Excellent work all around. I would definitely recommend to a friend. Tom
"Very Efficient Service Experience."
Great prompt service. The time given for the service was spot on. Very pleasant service staff and a very efficient service experience.
"Review"
They found the problem with my seat adjuster, and fixed it. I am very happy with the result.
"Service Work"
I worked with Ray in the Service Department and just loved him. He was very helpful, very kind and really wanted to answer any questions I had. He also never rushed to get me out of there, and took time to listen. I think this is a forgotten art at some places. I could not have asked for any better service and will always come back to ONeills for my service work. I know I thanked him, but thank him again for me.
"Repair"
Everything was taken care of. Part was ordered and my follow-up appointment was made.
"Service Dept"
Very pleased with the service department. My service consultant Ray is on top of reminding me at visits what is the next recommended service to be performed with explanation of service. I continue to stay with one service mechanic, Corey. I find staying with once mechanic will get to know your vehicle instead of having a different mechanic each time. So far I am pleased and hoping it continues. Very customer centric and friendly dealership. Also good to know my sales consultant Jim P and Scott A are still there which tells a lot.
"Mr John J Butler Sr"
The work was done time and done well, the service was clearly explained. I felt I was a valued customer and treated with respect, a great sales and service center, thanks John my mechanic and Jose my sales guy and Kylee who also assisted
"Very Good People To Deal With!"
All work was done promptly and to my satisfaction. Very good people to deal with!
"Excellent Service As Always!"
Oneida always does a great job! Very professional.
"Service 2008 Chevy Silverado"
I recently brought my chevy truck in for a service. Your team did a great job as usual. My special thanks go to your man in charge, Bryan. He is a good fellow that knows what he is doing. Regards, Dave Battista
"Customer Satisfaction @ Oneills Buick/chevrolet"
I always feel comfortable and confident when having my car serviced at ONeills Buick/Chevrolet in Avon. Ray and Hosea and the rest of the staff are the reason for instilling that confidence that I have come to know. I feel they are a real asset to the dealership.
"Sgm (ret) John J Butler Sr"
Done as promised and done right, nice work, very happy with the service.
"Best Dealership!"
I am always treated like a friend and my car receives the proper and prompt attention. I cant imagine using a different dealer for sales or service.
"Great Quick Helpful"
Our family has purchased veichles from your dealership for many years as my parents have when I was a child We have always had very much confidence in your dealership as well as all your staff thanks to everyone at your company. Len &Sue Bogli
"Great Prompt Service, Very Courteous Service "
My truck was taken in for service as soon as I arrived. I was treated very well by the Service staff. My questions were answered. The waiting area is very comfortable and welcoming.
"Great Service"
one word, Excellent, service. Needed 4 new tires they ordered at a better price than what I could get, overall the price was right for ordering, mounting etc. Also were up to date for a rebate. Good Job Ray.
"Excellent Service"
Always have had excellent experience and that is the reason I have been a long time customer and keep coming back!!! The Service Manager and service consultants always make me feel like a valued customer and friend!
"Great Service And Very Pleasant Facilities."
Customer service is very efficient and helpful. Would return the next time I want to purchase a vehicle.
"Great Job Finding And Fixing A Tough Problem"
I brought this car back to the dealer I purchased it from three times to correct a slow slow leak in two tires. The first time they told me nothing was wrong, the second and third time the promised me it was fixed. I asked Ray if he could take a look at it and he got both leaks fixed right the first time!
"2007 Buick Lucerne Repair "
Everything was taken care of... per Rays information provided and it was ready in a timely fashion
"Spotless Facility, Helpful And Knowledgable Staff"
Lengthy process to determine that pistons and rings with new covers would be neded to solve excessive oil consumption problem but the service department walked me through the process and the outcome could not have been better. Avalanche is performing marvelously.
"Real Professional Service."
Service consultant Ray Pellitier listened to my problem with every bit of being concerned, and handled it as if it were his personal problem, as things turned out every thing worked out OK. Thanks Ray a job well done.
"Average Place To Deal With."
Ive been to many dealers and on line sites. I was looking for a Chevrolet SUV and found the average one that had the things I wanted. Basically - Mileage & Price. Did I get the price I wanted. Yep. Did I get the car I wanted, yep. Did the car get good mileage, yep. But any dealer would be able to provide that. So why am I writing this. To let whom ever is looking for a Dealership. This one was just average. The show room was like all show rooms. Clean, newly remodeled, spacious, well lit. Like most GM dealerships in the 50 mile radius. Average. The sales folks again were like all sales folks. Needing to sell a car today. Average. Not overly pushy. Not hovering. When it came down to price they were willing to negotiate (a little). It came down to $500 below everyone else. So I fulfilled my bucket list. I just, like yesterday, bought the car. THIS is the reason that I am writing this. When the time comes and your going to purchase the car. The dealer is anxious to get their money so you need to be diligent. Look the car over. They said they would detail the car. But missed areas inside door openings, tailgate edges, and step wells. They were suppose to do the VIN # etching and someone dropped the ball. So dont rush. Look it over. Touch, smell and look. It is NOT yours until you sign on the solid line. And no dealer, so far, is perfect. Lastly, I can not comment on the service department. But in a few weeks I will need to get the vehicle serviced. I will amend this then! If that is even possible.
"Helpful Explanation; Good Work."
The service manager was most helpful in explaining the work that was done.
"Great Service"
They did a great job servicing my car . I would definitely recommend them to anyone for service .
"Mr John J Butler Sr"
Great service, friendly and showed genuine concern for my satisfaction
"Service At Oniels Chevrolet/ Buick"
Excellent, timely and professional service is always extended to me on service visits. My service advisor, Ray, is friendly and professional. And, the new waiting area is done nice and comfortable.
"Preowned "
Very smooth experience. Salesperson easy to deal with.
"1500 Service"
Very polite and courteous. Service top notch. Facilities very accomodating. Clean and friendly.
"Maintenance Survey"
Very pleased with my car service at ONeills. Ray, service consultant is very pleasant, business friendly, thorough and works with you which is important to me being the customer. I am happy with Cory, service mechanic. All staff at ONeills are very friendly and will say hello. Its important to have a customer-centric/communication with dealership.
