"Great Dealership!"
Best dealership, I wouldn’t have wanted to buy my new Honda Accord anywhere else! Yalisa, Dajiah and Bill were nothing but great! I just want to thank you guys again thank you! And I love my new car!
"Great!!!"
Everyone was every nice! Especially Yalisa, Dajiah and Katrina nothing but help in my new car buying experience.
"Donna Degnan"
I am a repeat customer and knew that purchasing an automobile at Majestic Honda would be a successful experience!
"Mrs G"
We would definitely recommend this dealer to anyone purchasing or leasing a Honda.
"Great Experience"
Just recently made my first auto purchase through Majestic Honda and would recommend anyone interested in a car to seek them out. Through my many different shopping stops i realized quickly that Majestic Honda was the place for me. Had the pleasure of working with Jordan and I will be sure to recommend everyone go and see him. Everyone there was so personable and made the buying process seamless and as stress free as car buying can be.
"Helpful Staff..."
The folks at majestic were courteous and helpful during my car buying process. There were some curve balls and we all worked through them fine. I had to contact one of the employers after hours, and she was very helpful at getting my issue resolved.
"Great Experience"
We had a fantastic experience here. Everyone was super helpful and friendly right from the beginning, and we never felt pressured or swindled (as we have felt when buying cars in the past). Everyone was upfront and honest. I would highly recommend buying from them!
"Awful Customer Service"
Managers need to re-train employees on how to communicate with other colleagues. Took a week and a half to register a new car to only find out it was done WRONG. Completely unprofessional, lack of communication and an inconvenience to the customer.
"Best Experiance Ive Ever Had Buying A Car."
Low pressure and sincere associates made buying a new car easy and enjoyable. Thanks for my new Civic. Love it.
"Great Experience At Majestic Honda"
I had great experience purchasing used car at Majestic Honda. First of all the sales manager help me since all other sales reps were busy. That was very considerate. He was straight and to the point. Without going into details of the transaction, all I can say is that I am completely satisfied and would recommend Majestic Honda to anyone looking for new or used car.
"Excellent Finance Department!"
Kylie McDonald, Finance Manager at Majestic Honda is a consummate professional. My experience with her department was a 5-star rating. She displayed an impeccable sense of organization throughout the meeting. She was able to address all of my questions in a thorough and concise manner. Prior to signing all of the documents, Kylie spent quality time reviewing with me several other insurance products which carried the benefits of either additional protection or convenience to my initial car purchase. Her knowledge of these other products and their respective benefits clearly showed her expanded expertise within the car and finance industries. She also did an excellent job in getting me a fantastic interest rate. My experience with Kylie McDonald as well as everyone else at Majestic was wonderful. I recommend this dealership 100% plus!
"Great Deals! Great Prices! Great People!"
I had the best experience at Majestic! I highly recommend this dealership. It just kept getting better and better for me at Majestic. Great deals. Great prices. Great people to work with. My initial contact was with Katrina B. who got me off to a great start! All along I thought that Katrina was a salesperson. She was so pleasant, professional and knowledgeable. We exchanged several email and phone communications where she confirmed the Civic SE’s availability and price. I knew that this was a great auto deal because I had spent considerable time shopping the internet. Katrina sealed the deal when she reconfirmed, “This really is a great dealâ€. She spoke the truth. It was! I told her I’d arrive at the dealership by early afternoon to sign the paperwork. When I walked into the dealership – Katrina was sitting at the front desk. I thought that it was so nice of the salesperson to greet me as I walked into Majestic’s front entrance. I told Katrina that I was ready to sign the sales agreement but she informed me that she wasn’t a sale rep and would not be able to help me with the paperwork. I was quite surprised given her strong communicative skills and adeptness in helping me. Evidently Katrina is a BDC Specialist. She did, however, introduce me to the sales rep who was also very nice and helpful. I can only urge Majestics management team to seriously consider getting Katrina into Sales. I know a quality salesperson when I see one. Put this woman on commission! Then watch her sell!
"Mrs Sq"
I brought my CRV in on a recall. I was in and out in 30 minutes as promised. Efficient professional staff
"Stress Free Buying"
This was my 2nd time buying a car. This dealership makes buying a car stress free and easy. It was a great experience. I got a great price and a beautiful used car. They only have quality used cars. I first want to thank Brian Chevalier. His communication with you from your first inquiry is superb. He is there to answer all your questions by email or text and follows up on things. 2nd I want to thank the amazing finance manager Kylie McDonald. When I came back to finalize everything she had everything all ready to go. Last I want to thank my salesman John. I liked that he was laid back and not pushy at all. He worked with me to get me a great price. If your looking for a Honda or a beautiful used car of any type this is the place for you.
"Majestic"
12-06-2016
Katrina and the entire staff have been very helpful in getting us what we needed. They answered all questions and concerns we had immediately. We recommend looking at Majestic Honda when planning on buying your next vehicle.
"Buying A Honda Accord From Majestic Honda"
Recently bought a new Honda Accord from Majestic Honda,excellent experience,would recommend this dealership over other Honda dealers in the area.Tried several models and chose an accord,I am satisfied with the car,and look forward to many years of service from Majestic Honda.
"Majestic Honda, Lincoln Rhode Island"
Great experience working with Brian Campbell at Majestic Honda. I would definitely recommend them to a friend. It was a great experience. I will be back for my next car.
"Great Experience"
Overall I had a great experience. It was a nice feeling knowing I helped our salesperson John LaCanfora sell his first new car. Brian Chevalier the Internet Sales Manager was very helpful from my first inquiry.
"Majestic Honda"
The service provided was great. I would recommend this dealership any time. I was given excellent service and was provided a great price on the car that I purchased.
"Joke And A Waste Of Time"
09-01-2016
My trip there was a complete waste of time. The salesperson was clueless and had no idea how to sell anything much less a major purchase item.
"Great Job!"
Brian Campbell found my Fit! With help from Richard Brown, Katrin Balunas and Laura Lariviere. The car has everything I was looking for. Thanks!
"Excellent"
was extremely pleased and comfortable with everyone i dealt with in Majestic Honda in Lincoln RI. great experience. very nice people. thank you to them again.
"Best Car Purchase Experience"
Our salesperson, Samuel Perez was just terrific. He was very professional and patiently answered our many questions and concerns. He took the time to explain all of our options and never pressured us. When we got to the financing portion of our purchase, Laura Lariviere was able to put us at ease with her professionalism and congeniality. We will definitely go back to Sam for our next new car and highly recommend Majestic Honda.
"Top Notch Sales Staff"
This is my fourth Pilot from Majestic. I have always received good service whether in sales or service. Joe Gesualdi is top notch and is not like many other sales managers I had dealt with prior to this experience. There are no hidden costs or games played, here is the deal and it is always good. Richard Brown assisted on this sale and was top notch. Sammy Perez recently assisted Joe on the sale to my son. I sent my next door neighbors to Joe and they returned with 2 new cars. At the local Honda dealership it took them 4 hours to purchase their vehicles. Majestic was less than half that for a better deal
"Great Car Buying Experience"
I really like Majestic Honda and would recommend it to anyone. We bought our last car there (a new 2011 Accord) and we came back for a used 2014 civic.
"Stress-free"
I had a WONDERFUL experience here at Majestic Honda. I called in, told them what I wanted and how much I wanted to pay. Within minutes, I had a call back with an approval from a bank (which I didnt think was possible), and was told to come get my car! Stress free, and good people! Thanks Joe, Rich and Brian. My new Honda Civic is awesome! !!
"Wonderful Experience"
During my recent new car search I went to Majestic Honda to see what they had to offer me (even though I was not sure if I would even qualify for a new vehicle), much to my surprise I was still treated the same as if I was going to purchase a car in cash, still treated as though my business was just as important, wonderful experience and so grateful for the time and quality that was givin to me. Thank you all so much
"2016 Civic Ex-t Lease"
I had a great experience with Katrina Balunas and Brian Chevalier when looking to lease a 2016 Civic Ex-T. Katrina is so friendly and a pleasure to deal with! I love my new Civic and will be going back when this lease is up!
"Excellent Car Buying Experience"
I just wanted to so say that I had a great new car buying experience at this car dealership. I recently bought a Honda HRV and I absolutely love it. I received the most friendly experience that I have ever received at a car dealership. My first experience was with Katrina Balunas on the internet she was absolutely wonderful with responding to me quickly and answering my questions online I felt so comfortable with her even through email and when we spoke on the phone she was so friendly and very kind to me on the phone. When I finally went to look for a Honda HRV and I met Katrina again she was pleasant and kind to me when I walked in the dealership it was like we were old friends which was great. She introduced me and my husband to Laura Reynolds she was also friendly when we walked in. She was very informative and answered all my questions and she had the HRV ready for me to test drive she told all about the vehicle before I started the SUV. She was very pleasant and nice while we took the test drive. She made my car buying experience awesome she helped through the whole process and helped with financing and she was a joy to work with and made me feel very comfortable. I would recommend this car dealership to everyone and I definitely would recommend Laura Reynolds as a car salesperson. I will definitely send my friends here.
"Great Experience"
We went to Majestic looking to lease a bigger vehicle for our expanding family. Dave showed my wife the different options and explained the process and terms in a way that was so easy to understand. The experience felt very friendly and straightforward. I dont see my family going anywhere else for a vehicle in the future.
"Worst Service Ever"
I went to get my car serviced here after i purchased it at another Honda Dealership in the northeast. I went to get my car checked out for very minor repair. From the moment i got there i stood there for 15 minutes without any customer service help, and when i went to ask someone for help it was like i was a bother. Finally when i got to speak to someone about my car issue i informed then that i have an extended warranty on my car. They told me that my car was covered under the warranty with the services that it needed. When I went to pick my car up they were trying to charge me $500+ for service they said was covered. After a bitter battle with them they dropped the price. I recently called to ask if a sensor issue was covered under warranty and the service person over the phone got really nasty with me and would not give me any information. I would never in my life go back there again. Its the worst place to try an get anything done.
"Great Experience Buying Used Crv"
Brian Campbell and the folks at Majestic Honda North were great to work with! Brian was very friendly, helpful, responsive, and overall just a pleasure to work with. Paperwork was done quickly and explained nicely, refund check for overpayment of registration fees was returned to me.
"Majestic Honda North Rocks!"
When the red 2010 Civic Brian Campbell found me last year got totaled by a tractor trailer truck, I came right back for an exact duplicate, which, by a post-Christmas miracle, he found. Yahoo! I dont know who was more helpful, Mr. Soup (Brian) or Dave Antoni. Between them, the Dynamic Duo made the few short hours of expediting look so easy. They did everything but carry me to the car. Dave (God bless im) even arranged to have my rental car picked up at the dealership. Sabrina and Mark at the front desk were equally relaxed and professional. Majestic Honda North, you ROCK! I think you could share Olive Gardens motto: "When youre here, youre family." Think Ill go crash another car so I can hang out with you guys.
"A Breath Of Fresh Air!"
Hats off to Majestic Honda North for providing top notch customer service! Joshua & Erika were friendly, knowledgeable, caring & honest--making me feel confident about my purchase. Everyone there was so friendly! I had such a great experience that I highly recommend this dealership to everyone I know. And, I LOVE my new 2011 Honda Accord Coupe :) ~Peg
"Happy Driver"
I went looking for a 2012 Honda Civic in June. I have a beautiful like new certified pre-owned car. Brian Campbell is the nicest car salesman I have ever dealt with. He thanked us for taking a long test drive since it was a busy Sunday and then gave us a terrific deal. Easy.
"Great Experience!"
Overall Great Experience I had a 1999 Honda Civic and did not want to let it go, but since I had to...204,000 miles and it was on its way out...I figured I would go with another Honda Civic and got a new 2014. Raymond Merola, the salesman, offered a great deal and was easy to work with. I bought the car right before the rates were going to change and Raymond made sure to find the color car I wanted before the rates changed so we could close the deal. He was personable and took the time when I went in, answering questions easily. He showed me the main features of the car before I left the lot, again answering questions. This was a great experience and I plan to bring the vehicle there for service as I did with my other Civic. Great service!
"Breath If Fresh Air"
A breath of fresh air Shopping for a new car lease was unpleasant until we met Brian Campbell at Majestic. We were immediately impressed when we visited the showroom at a busy time and Brian asked us coutreously to return at another time because he wanted to spend unhurried time with us. Frankness and honesty are not qualities often associated with car salespeople. We returned and received his complete attention and, the bonus, his wit and humor. It was a great pleasure to meet a person who obviously likes his work. We will recommend Majestic and Brian - Erika and James, too - to friends and family who are car shopping. By the way, we are customers who have no trouble saying "Thanks but no thanks" to indifferent and rude sales people. This purshase was an A+ experience.
"Fantastic Experience"
I just purchased a used Odyssey from Majestic Honda North yesterday. This was by far the best car buying experience I have ever had from the moment I first looked at the van to the moment I signed the paperwork! My salesman (Brian Campbell) and sales manager (James Reese) were great, and I would recommend both of them to everyone. This is a very low pressure sales environment with helpful and down to earth sales people. The price of the vehicle was very fair, and they gave me an extremely fair price for my trade. If you live in RI or nearby, I would encourage you...do not waste your time or money at Metro! Go see the awesome team at Majestic Honda North!
"Above And Beyond Satisfied"
Joshua went above and beyond our expectations in helping us achieve our goal of finding an affordable and reliable car! Josh was patient, kind, knowledgeable and funny! He even came in on his day off to help us! We originally went in thinking we would only be able to afford a used car. Once we got on the lot we saw a brand new one we fell in love with but walked passed it thinking it was out of our budget. After talking for a bit, Josh helped us realize that it was within our budget after all! We are now driving a brand new Honda CRV 2014 and it feels so good that we could do it while still staying within a budget that we were comfortable with! Big thanks to Josh and the Majestic Honda team members! You guys are awesome!!!
"Smooth, Friendly Buying Experience"
I went to the dealership looking for a 07 Accord EX sedan with the 6 speed. Once I got there with my brother, we were greeted by a Brian, not Brain, Campbell. He started talking to us about the car and gave us a brief overview about its features. He then offered a test drive before I even asked and let me take it out on the highway and for a few miles around town which I thought was really cool of him. During the drive, he started talking to us like a normal guy and got to know us as people rather than customers, which was very refreshing from a dealership. He was a really funny guy who talked about his family and some funny stories and not once did we talk about trying to buy the car and I liked that a lot, that he wasnt selling it the whole time like others do. When we got back we went over options to make a deal on it and he was not pushy at all like most salesmen are. I told him I wouldnt be buying it that day but rather putting down a deposit and coming back later and he was totally ok with that. Bought the car the next day and my mother was with us and she really liked him, which is rare because shes not a fan of most salesmen. He just kept telling stories with us and cracking jokes with me and my mom and made the overall experience there very pleasant. Brian was a great guy to me and a very respectable salesman. The place is great. The other reviews on this page, especially of him, look like people just trolling for the sake of being trolls. Id definitely recommend this place if its near you.
"Great Service In All Ways And Always"
My husband and I have been doing business with Majestic Honda North for about 25+ years now. We have nothing but great things to say about our many experiences with them . Our salesman, Mike, is always attentive, friendly and very helpful and professional. He never rushes us nor does he try to lease us more car than we plan on getting. As a matter of fact we just picked up my new CR-V today . Mark in the service department is also very attentive and professional(as are all of the people that we have dealt with in that department). We have never had a problem with the service we have had performed and they are always very accommodating. Casey the General Manager, as well as Becky in the financial department have also always been most helpful especially during the leasing of our last three cars...they have jumped through hoops for us and have never once made us feel uncomfortable or that they were inconvenienced. So as you can see we are extremely pleased with everyone we deal with or have dealt with at Majestic Honda and we hope to be doing business with them for many years to come.
"Unimpressive Car Buying Experience"
I stopped into Majestic Honda North after making an appointment with a receptionist on the phone the day before. Once I arrived, I gave then my name but no one knew I had an appointment. A minor rough start but I was introduced to Brain Campbell and when I was he physically looked me up and down. I felt like he was sizing me up as I look young for my age. I went in for a specific used car that they had listed online. Once the vehicle was pulled up front and I got in, Brain seemed alittle impatient with getting the test drive started, stating "lets go" when I was still trying to check out the features of the vehicle. After, sleeping on it, I went back and bought the vehicle. I repeatedly ask Brain over the phone about what the interest on the loan would be based on my credit score. This question was avoided and was either ignored or referred to the finance department. It would have been more professional for him to relay the information, since I was making the sale through him. At one point, while in the at Brians desk, there was another young salesman at the next desk over with his girlfriend/wife eating lunch who did not make any effort to introduce himself or even say Hi. He seemed to stare me down and I thought he could have found a more appropriate place to eat. Overall, not the most impressive experience at all, but manged to get a fair.price.
"Problems With After Sales Service"
i bought a used car from this dealer and the car had known problems which they refused to address and resolve. Got the runaround from the sales manager who had very poor sales skills to begin with (dont know how he got to be manager). To this dealer, it seems, brake and power steering issues "are not safety issues" (imagine that!). Long story short avoid this dealer at all costs, especially the sales manager. You will get nowhere, and only add to your frustration.
"Service Dept."
I went in with a known issue/confirmed 100% at another mechanic who didnt have the equipment to make this repair. This dealership refused to help me unless I paid them a $100 fee for them do check the car over from end to end before they begin work and then charge me for the repair. No need, I will pay you to make the repair I am requesting, and you can pay me $100 for diagnosing it for you. Avoid this dealership for service.
"Vehicle"
05-29-2012
The worst buying experience I have ever had. If you go there do not deal with Bob. He is extremely rude and left me hanging for weeks waiting on a vehicle. I went to Metro and drove home the same day in my new vehicle.
