"Awesome Experience"

From the moment I entered the building till I had my keys in hand langway made my experience with buying a brand new car actually enjoyable. Usually I just have bad experiences with car lots and buying cars. Not here They treat me very well . I already recommended a few friends to look into buying from them

"Oil Change And Tire Rotation."

Peter in service was very nice,informative and help full with my oil change . Always loved the service hear. Thank you for takeing extra care of my air conditioner the musty smell is gone. Cant wait to come back for my next service. Thanks

"Little Things Matter!"

First let me start by giving a Shout-out to the Tech person Damian who was awesome in his Tutorial and after care. I found this dealer online while looking for a Tiguan with low miles with some warranty remaining and a fair price. Matt the Sales Associate seem to be nice enough but when it came to small accommodation they fell flat. With out any negotiation on the price, "the price was the price" i was told. I then asked for mattes and the cargo cover that was missing . I was told Id get the mattes and theyd look for the cargo cover needless to say neither happened a $300.00 value that I now have to come out of pocket. This wold have been a small price to pay for recommendations .

"Love My New Toyota !"

I couldnt be happier with my new Toyota Camry and I owe it to Mitch Carter at Langway Toyota for making it possible -- after advising me about which Camry would be best for my needs , as always, Mitch had the perfect one for me! Mitch is affable, honest, up front and extremely knowledgable about the auto business; I could have spent more time just chatting with him, as his friendliness and genuine desire to help his customers is so refreshing! If and when its time for me to get a new vehicle, I know where Im going, to see Mitch Carter @ Langway Toyota

"Totally Recommend!!"

Langway Toyota is amazing, I will definitely come again. The service and kindness, I dont know much about cars but with them I fell safe!!

"20k Check-up"

all done in a timely manner. extras i requested also completed. provided an inspection as well, to save me from a trip to the inspection guy.

"Toyota 4 Runner"

After buying 9 new cars since 2004 I just cant say enough about this dealership. Came in to look at a new Toyota 4 runner and unlike past experiences there was no high pressure to sign a deal on the spot. They took the time to get to know me and what my needs were. After offering me an amazing deal on my 2014 pilot and a super deal on the 4 runner limited the deal was done. The owner Jim took the time to take me around and meet the key people. Jim is always around when I have a question about the auto is just a phone call away. Hard to find an owner so involved in the everyday dealings as Jim Langway. Thank you great job !!!

"Buyer"

We came in looking for a used car for my daughter. She had a 2007 car with a loan and we were looking for something newer. We talked to Alex and Kevin and there were very helpful. After a couple of visits they were able to put her in a 2017 Toyota Corolla in a price range that worked for her budget. They were over the top with customer service and we were very pleased with them. I would recommend this dealership to anyone. The owner Jim also came over and introduced himself. I would recommend this dealership to anyone! Thank you again Alex and Kevin!! Kim and Emily

"Respectful Friendly No Pressure Buying Experience"

I worked with Sales Consultant Jim Sidman to purchase a used Honda Accord as a surprise for my son on July 15th. Jim was very friendly, attentive, respectful, & knowledgeable which led to making the entire buying experience a stress free event. Business Manager Jeanne Del Santo was also very helpful and pleasant to work with when completing the sale. I have already recommended Langway to several people who are interested in purchasing a vehicle because of the overall exceptional car buying experience. Thank you Jim Sidman and Jeanne Del Santo!

"Great Dealership"

Was looking clean, quality used car. Drove from the Cape not looking for a run around. From start to finish it was a very pleasant experience. Ive been buying vehicles for a while and this by far was the easiest and smoothest purchase yet. I would highly recommend Langway Toyota of Newport for your next purchase new or used.

"Buyer"

outstanding from sales,financing,hands on going through the car with myself and my wife.The owner took a personal interest to ensure all went well.Best car buying experience ever!

"2008 Honda Pilot"

My husband and I went to Langway Toyota to see this car. We worked with Matt Hill. He was very professional. We were never pressured by to him to buy the car. He was exceptionally helpful with the process. With some negotiating, we eventually purchase the car. Overall great experience working with Matt!!!

"Beware"

We had a good experience up until we bought the car. They totally botched the deal and would not take responsibility for their mistake. They blamed a guy who got fired but I still see that as the responsibility of the management for poor training and incompetence. And we had to keep asking for our plates when they were there and no one bothered to call us. Just poor customer service.

"Islanders Beware!"

I used to think this dealership was top notch, but clearly this place has gone down hill. A disorganized mess of poor communication and uneducated staff! If you intend to keep your local customers you should learn to return phone calls! Back to Bristol Toyota I go!

"Thumbs Down"

Poor communication. High pressure, bad service. Difficult to get through and calls were not returned. Discovered rear headrest was missing and dealership has refused to deal with this problem.

"Lexus Ls Buyer"

01-05-2017

A very responsible dealership. Car was reasonably priced to begin with, and they were also open to a some degree of negotiation. Car was expertly prepared. Very forthright in their dealings with us, about the car, financing options, etc. I drove from MA to RI to see a particular car at this dealership, and I was not disappointed in how we were treated. I would recommend Langway unequivocally.

"Amazing Deals!!!!!!!"

I had a super experience in the process of buying my new highlander, which i love. this guys are just amazing and im so happy with new car!!!

"1st Class Servive"

The experience was 1st class. Great service and amazing deals. highly recommend it!!

"Best Prices Out There!!"

Such an enjoyable time at Langway Toyota of Newport. Shopped all around for the best prices and this is where the shopping ended. The staff was friendly and VERY helpful. Highly recommend it.

"Great Experience!!! A+"

Everything was great.... I would recommend this place to anyone!

"Awful Experience!!!"

I called to inquire about a vehicle and the sales guy was so rude and condisending on the phone I ended up hanging up. I will not purchase a vehicle from here and wouldnt advise others to either!

"2016 Rav4"

I recently had an excellent experience purchasing a RAV4 from Langway Toyota in Newport ,RI. The facility, staff, and product assortment were top notch. This is our second vehicle that we have purchased from langway Toyota and they have far exceeded all expectations.

"2016 Tacoma"

I purchased a truck from Josh at Langway Toyota in Newport ,RI. I bought it on March 30th 2016. His sales skills and knowledge of the Toyota were very strong. He was helpful and patient with my wife and I. I was never pressured by him to purchase the truck. he never said anything negative about other dealerships and he was always positive. As he said, he let the product sell itself.

"Great Service, Very Helpful!"

Sales expert : Trent & Business manager : Howard & Sales manager : Nik were all very friendly and super helpful. Made my leasing process a lot easier than I expected. Would recommend this location any day!

"Great Experience!"

Both of my parents and I purchased new cars from Premier Toyota of Newport and the experience was truly exceptional! The staff was welcoming and helpful. We didnt feel the pressure of trying to negotiate prices, which made the buying experience actually enjoyable. We all love our new Toyotas and Premier!

"Not A Very Happy Customer"

11-04-2013

really regret buying from this dealer ,i was warned but decided to give them a chance anyway,and i loose,

"Simple To Work With"

I bought my Camry from Premier in August of 2011. That was the first time I had worked with this dealership since it was under new ownership. I have to say that the process was the simplest Ive ever been through. There was no back and forth with a manager for hours in order to get a fair deal. I picked a car, they showed me how the numbers worked, and off I went. I actually enjoyed buying a car because I didnt have to fight with them for hours to discount the car (which I was fully expecting to do after visiting a couple other dealers). Since then, Ive serviced there because of the 2 free years of maintenance. Everyone Ive had to deal with has been pleasant. The quality of work has been fine,

"Really Happy Buying Soon"

I have to say the experience at Premier Toyota was the best. My wife and I were treated like VIPs. The car was perfect and it was ready for test drive when we arrived. The salespeople

"Didnt Buy Car Here"

This dealership was recently bought by Premier - Cape Cod. We went in, had trade valued, which they service and got inital quote - which was higher than expecetd, along with limited inventory. We got a much better quote from the original dealer we bought the car from and asked if Premier Toyota could"match the deal" . They supposedly "reviewed the numbers and said the in famous - come on in and bring the other dealers quote" We called back the Premier dealership and said if you will do those numbers, we will put down a deposit then and sign the deal with you. They claimed that they would only do so upon verification that the other dealer would do so. I explained that if we asked the other dealer to simply write up the offer to take to another dealer, it didnt seem very fair to the dealer who wrote up the deal. THe other dealer, with whom we bought two cars had done a work sheet write up, but to formalyl write it up and then simply take it elsewhere, just didnt seem right. Premier Toyota seemed to only want to see the other offer, since they did not stand behind their statement that : They would do the deal at the numbers discussed. Thus, we did not buy from Premier.