"Check Out Krs Auto Center!"

A month ago I purchased a car at King Richards Auto Center. Kyle, Rosa and Barney were super helpful throughout the purchase process! Also, the car was in excellent order at the moment of picking it up. For anyone who is looking for a used car, check out KR Auto Center!

"Best Car Buying Experience!!"

Thank you King Richards staff especially Kyle Cunningham!!for making it a stress free and easy process plus the great deal on my car, thank you so much you guys are the best dealership around

"Unique Selection...no Pressure!"

Very likable people...never experienced such a pleasant way of buying a car. 5 stars all the way!!

"Fake Price."

On their website, the price requires $1000 trade-in or $1000 cash. You have to read down below in the ad.

"Car Buyer"

I am 63 and while on my smart phone I received a picture from Cars.com of a 2002 Corvette white with red interior convertible for sale at King Richards Auto Center which was about a mile or so from where I live. Already enjoying my Crossfire convertible I wasnt really in the market for another car. I have always wanted a corvette but never really pursued one. I decided to stop by and take a look and I was impressed. Amandio the Finance Manager came over and asked if I would like to sit in the car and get a feel for it. He was very pleasant and fun to talk with. He even took pictures of me in the car. I was interested and decided to go home and talk it over with my wife. I came back the next day and another salesman did not seem to want to sell me that car telling me the price is what it is No Negotiation and that they could only give me the lower wholesale price for my car. He never came out from behind his desk (counter) nor did he even go out and look at my car. It was in excellent condition with a brand new top and other features. I left disappointed but was determined to find out more about the corvette and what could be done. I called back Amandio the next day and he told me to come back and let Richard (owner) look at the car and go from there. The owner was very pleasant to speak with and gave me a much better offer. Though it was a good offer I decided to sell it on my own. I put a $500 deposit down to hold the corvette and sold my car within a week. After driving the corvette for about a week I brought it back in for a couple of minor adjustments. N/C. The mechanic was great, very pleasant, called me over and explained everything to me. I didnt let that one salesman stop me from purchasing this vehicle. Kyle Cunningham another salesman there was also very pleasant going out of his way to make sure I was taken care of or if I needed anything. Rosa the secretary extremely nice to talk with. I found this dealership to be 5 stars. I am an extremely satisfied buyer and WOULD recommend King Richards auto center Thank you to all of the staff and ownership.

"A++ Dealership"

Thanks Kyle,Richard,Amandio I couldnt be more happier, I love my new car and my low monthly payment!! Your the BEST!!

"Excellent & Honest"

I have just purchased my 2nd car from this dealership and I have been very satisfied both times. They are honest about what they can and cant do: both times I have told them where I need to be in terms of monthly payments and both times they got me there. No nonsense, no unnecessary negotiating. I have been to many used car dealerships but this is the only one ive ever felt comfortable enough to buy from. They are polite and they dont mess around. i highly recommend this business to anyone looking for a car.

"Read The Fine Print "

Every car listed as $1000 more than the sticker they are not willing to negotiate and they only care about you financing a car thats where they make their money I did not know about the $1000 and when I asked the guy why he didnt tell me he said you didnt ask I would not go there again

"Huge Selection Of Used Vehicles!!!!!!!!!!!!!!!!!!"

Such a stress free buying experience, such friendly employees, that went above and beyond to help me get into a car. Thanks Kyle, Amandio and Rosa for everything

"Great Dealership"

I had the pleasure of having Kyle as my salesman, he walked me threw the process seamlessly, making sure all my needs were met while staying in my budget,if your in the market for a used vehicle I highly recommend going their and seeing Kyle!!

"Pleasant Experience Purchasing Our Car"

I picked up my new car on Tuesday and it was ready as promised. This dealership has a huge selection of cars to choose from. Armandio was our salesman and he made the experience and stress of buying a new car easy. He got us in the car we wanted and let us take our time in selecting it. I highly recommend King Richards, if we ever need another car I would not hesitate going back. For a pleasant experience i strongly suggest you ask for Armandio. You will be glad you did. L. Dantone

"The Worst!"

I wouldnt send an enemy to buy a car at this "dealership". From start to finish just an awful experience. The owner of this extablishment should be ashamed of himself for the way he treats customers.

"My Experience At King Richards"

I made an appointment with them after seeing a car on the website i was interested in. When i walked in all employees were sitting on their phones and were not welcoming at all. Then i asked about seeing the car i made an appointment for and they already sold it an hour before i was coming in...i would not come back ever again or recommend this dealership to anyone

"King Richards Auto"

The best experience ever!! My salesman was awesome!! Great customer service, ask for Will !! I even had my car the next day!! I love the car too!! I would refer all my friends here!! Every one else was nice also! Will and Armandio... wonderful!!!

"Great Experience!!"

I recently purchased a 2011 Kia Sorento from King Richards auto and Im definitely a satisfied customer!! They make you feel at home and with no pressure!! Very honest!! I got a great deal on both my new car and my trade in!! I would definitely return and refer friends and family!!!

"My Daughters Purchase 4/2015"

thei is the place if you would like to buy a used car. Great looking vehicles and great service???? Ask for Kyle!!

"Best Experience"

If your in the market for a used car its the place to go great people to deal with not your typical used car dealership.

"Great Dealership"

I purchased a car from King Richards about a week ago, I had the pleasure of working with Kyle, he walked me threw every step of the process and help me pick a vehicle I liked and could also afford. I have bought many cars from lots of dealerships and this was by far the best experience!!!

"Rev. Franklin Lobo"

I purchased a car two years ago. Richard at the dealer as well as the sales men have stood behind me for 2 years behind my vehicle for service. even when the warranty company did not back the warranty the owner Richard did back it . Thanks!

"Great Selection .... Great Experience !!!"

I was amazed at the selection of vehicles at King Richards and how easy it was to purchase a car. They helped me choose the car that fit my needs and were able to secure financing even though I do not have the best credit. The staff made me feel special during the entire process. I had been to a few other dealers and did not receive the same treatment. Not only was I impressed by how professional and kind the staff is I was equally impressed by how beautiful and clean the building and showroom are. This place is the real deal !!! They will go out of their way to service you. Ill be sure to tell everyone about the great experience at King Richards.

"Highly Recommended"

Traded in my old car (got a great price for it) and got into a newer one. My experience was great. Treated like I was a personal friend - received a great deal. They took care of everything for me - I didnt have to worry about anything. Definitely would recommend!

"Incredible Experience"

While searching the internet for a "new" used car I found one that fit my criteria at King Richards Autocenter in East Providence, RI. I called the dealership to check the availability of the vehicle that I was interested in and after speaking to a very courteous and knowledgeable salesperson I scheduled an appointment. When I arrived at King Richards I was amazed at how beautiful and modern the building is. Then I was impressed with the amount of inventory on the lot.......they have anything that you may be looking for. I was greeted by the owner Richard who treated me like family. He gave me a tour of the facility, which is spotless and inviting. The service department is immaculate !! Richard then introduced me to his manager Miguel who made me feel very comfortable and welcome. After looking at a few cars I made my decision and at that point the rest was flawless. I got the car that I want at a great price and a better finance rate than my own bank ! Richard, Miguel and the whole staff treated me with respect and really made me feel welcomed at their dealership. Ill be a customer forever and I look forward to my next purchase. You can bet that I will refer everybody to King Richards.

"If You Are Reading This, Do Yourself A Favor And D"

This dealership is shady!!! I bought a truck here which had to be brought back 2 times for service in less than 3 weeks. We kept leaving messages for the service department and NOBODY calls you back. We finally just drove the truck back and left it with them. When you ask what is wrong with the vehicle that YOU purchased (that is still under the warranty) or what has been done to fix it, nobody knows ANYTHING! They wont give you any documentation stating what work was preformed because as the owner states, he doesnt have to because " you didnt pay for it to be fixed!" Why would you not want your customer to have a record of what your service department supposedly fixed RICHARD??? What are YOU trying to hide? Not one person who works here has knowledge about anything, if you ask a question they throw their hands up and say " you have to talk to Richard"! He is never there. I only met him this one time because I was trying to find out what was wrong with my truck, what was done to fix it & it get some type documentation of the repair. I stopped by without him knowing and FINALLY caught him. You would have thought I was asking for a million dollars, there is a bigger reason why he wont give anything stating his service department work or lack of it. When I said I would never recommend this place to anybody, Richards reply was " I would never sell you a car again"! As he jumped in his car and drove away!!! That is some good service coming from the owner, who is far from being a King!!!!

"Horrible Dealership! Rude, Sleazy & Shady Owner!!!"

If you are reading this, do yourself a favor and DO NOT buy a car here!! This dealership is shady!!! I bought a truck here which had to be brought back 2 times for service in less than 3 weeks. We kept leaving messages for the service department and NOBODY calls you back. We finally just drove the truck back and left it with them. When you ask what is wrong with the vehicle that YOU purchased (that is still under the warranty) or what has been done to fix it, nobody knows ANYTHING! They wont give you any documentation stating what work was preformed because as the owner states, he doesnt have to because " you didnt pay for it to be fixed!" Why would you not want your customer to have a record of what your service department supposedly fixed RICHARD??? What are YOU trying to hide? Not one person who works here has knowledge about anything, if you ask a question they throw their hands up and say " you have to talk to Richard"! He is never there. I only met him this one time because I was trying to find out what was wrong with my truck, what was done to fix it & it get some type documentation of the repair. I stopped by without him knowing and FINALLY caught him. You would have thought I was asking for a million dollars, there is a bigger reason why he wont give anything stating his service department work or lack of it. When I said I would never recommend this place to anybody, Richards reply was " I would never sell you a car again"! As he jumped in his car and drove away!!! That is some good service coming from the owner, who is far from being a King!!!!

"Easy Car Buying On-line"

I traveled from Long Island to get my car that found online and it was exactly what they said it was. Special thanks to Richard for his genuine customer service. I wish they were close so I could send all my friends.

"Loving My Suv Thank You King Richard :-)"

This was the first time I purchased a car by myself (without my husband) and I was nervous to be completely honest but people at King Richards were super patient with me. I am a type who goes through every single fine print on paperwork and I just had to know how everything works. I am very happy with King Richards and I will sending some customers!

"Service Customer Bought A Car"

I am a traveling salesman from IL. I found king Richards when I was looking for a Mitsubishi dealer to get my old Mitsubishi fixed turns out it was a former Mitsubishi dealer but now its used car dealer. They treated me like a guest from out of town as I was and I end up trading my car. I had to pleasure to deal with the owner Richard because we bumped heads with the salesman first... It turned out to be a great deal. I think I gave them more hard time than they expected but these guys are great, I would recommend King Richards.

"Service Customer Bought A Car"

I am a traveling salesman from IL. I found king Richards when I was looking for a Mitsubishi dealer to get my old Mitsubishi fixed turns out it was a former Mitsubishi dealer but now its used car dealer. They treated me like a guest from out of town as I was and I end up trading my car. I had to pleasure to deal with the owner Richard because we bumped heads with the salesman first... It turned out to be a great deal. I think I gave them more hard time than they expected but these guys are great, I would recommend King Richards.

"Horrible Experience-stay Away From This Dealer!"

If I could give a negative amount of stars, I would. I went to King Richards to purchase a used vehicle. During the test drive, the brakes were grinding loudly. The salesman said that if I bought the vehicle, they would fix the breaks. Foolishly, I took him at his word. I was buying in cash, no financing. The process took 3 hours. They would not accept my debit card because they didnt want to pay the fee to accept a debit card transaction. I had to go to the bank and withdraw thousands in cash for them. When I called to make an appointment to have the brakes fixed, the owner was rude and dismissive. There were other problems with the vehicle and he acted as though I was annoying him and wasting his time. After they "fixed" the brakes, they were still grinding. I brought the vehicle to my own mechanic. He said the brake pads and rotors were shot. I had my own mechanic replace the parts and I kept the bad pads and rotors to show the dealer. When I spoke to Richard, the owner of this dealership, he said that the brakes were fine and I was a liar. He proceeded to yell at me and tell me that the mechanic who fixed the vehicle was a liar. He told me I was stupid and got ripped off by my mechanic. Apparently, everyone lies but him. He refused to honor the 50/50 warranty. He said he would only honor the warranty, if he was allowed to have it fixed at his dealership. I paid 555.29 to fix his mess and he refused to pay anything. He was yelling at me about the cost of pads and rotors. I asked him if he was even willing to pay 75 dollars and he said no. He then had Miquel call and ask me if I wanted to "unwind" the deal. He already had my trade in, which he started advertising almost instantly and I had the vehicle I purchased from him fixed. I was not about to "unwind" the deal when I put over 500 dollars into the vehicle. I am guessing that the only reason he wants to "unwind" the deal, is that he knows he is wrong and if I pursue this, he is in trouble.They put this car on the lot with bad brakes to begin with. Then, they were offered a chance to fix them and they didnt. Brakes are a safety issue and he didnt even care. I got very little for my trade in and I was ok with that because I know it had problems. But they started advertising it as some great deal as soon as they got it. They also are advertising it with a feature that I know it doesnt have. I know they are lying about my trade in because I bought it new and was the only owner. Sad that I found out about how they do business after I bought from them. I bought in good faith and in cash. The owners behavior towards me has been downright abusive-yelling, calling me a liar etc..I cant even begin to imagine how he treats people he finances. I am guessing the only reason he stays in business is because he finances people with bad or no credit and takes advantage. The owner of this dealership is a downright bully! He yells at and berates his customers. He is rude and verbally abusive! Stay away from this dealer. There are other dealers that will treat you with respect. "king" Richard treats his customers like minions. I also notice that he responds to his many bad reviews and likes to act as though everything is a misunderstanding. Dont fall for it! If he really wants to make things right, he should honor his word and his warranties.

"Definitely 5 Star Review For This Dealership!"

I am a type of person who will write a review if I am not happy with people I am dealing with, but this time I am going to take my time and write a positive review for this dealership because they did everything right. I dont have great credit score so it was tough dealing with car dealers they treat you like less of a person but King Richards treated me with respect and they were straight up through the whole process and they got me approved on a car I wanted. I am super excited about my gorgeous car and finally being able to get a car loan. I will definitely send you guys customers, Oh and give Mike a raise he was a real gentleman. Thank you.

"Fresh Breath Of Air! Happy Customer Here."

I went there for an oil change but I end up buying another car while I was there :-) Good people, they treated me well, and I believe I got an awesome deal (not the mention my whole family is in love with our new family vehicle).

"Fresh Breath Of Air! Happy Customer Here."

I went there for an oil change but I end up buying another car while I was there :-) Good people, they treated me well, and I believe I got an awesome deal (not the mention my whole family is in love with our new family vehicle).

"Great Experience Second Time Around As Well."

Just came home with my second purchase from these guys and I must say that I am happy with the whole transaction, my car and I appreciated when the owner Richard took his time and personally got involved with my deal. Thanks guys I guess I will see you 4 years from now.

"Owed Me Money And Sent A Check For $0.00!"

My son purchased a 2009 Mazda three from King Richards auto in Rhode Island. When the car was delivered to him the tire pressure light was on. They told him to bring the car back the next day and theyd fix it for him. Upon arrival the next day they told us they couldnt help us because we didnt have an appointment. We had driven 28 miles to get there and I complained about the gas involved in coming back and they said when we came back theyd give us some gas. We made the appointment and brought the car back but no one put any gas in it. Shortly before the 30 day warranty was up the tire light went on again. My son called to make an appointment during regular business hours but no one answered. He left a message but no one returned the call. Shortly after that the check engine light went on and we brought it our mechanic to check out. He told us that the tire pressure light had a bad sensor and that the check engine light was caused by a faulty gas cap. My son, who was leaving on an extended trip the next day called King Richards and left a message and again no one called back. He called again later that day and said if he didnt get a return call within a couple of hours our mechanic would have to fix it before his trip the next day and theyd have to pay for it. No one ever called back so he had the repair done. He brought the bill to the dealership and the owner wasnt there. One of the sales people took the bill, copied it and said they would put it on Richards desk. We never heard from them. So I called everyday until I got hold of the owner who told me hed never received a bill so I faxed it to him. He called me back and said they wouldnt pay for the entire repair but that they would reimburse some of it. I asked when Id receive a check and he said theyd cut one that very day. A few days later a check arrived in the mail, made out to my husband, who has been in Africa for months and the amount of the check was $0.00! When I called back I said I wanted the money for the entire bill and theyve not sent anything. Ive called and left three messages and havent received a call back or a new check. The total amount of the repair was $272.53. The car was still under warrantee so both items should be paid. When I first spoke to Richard I said Id just take the money for the tire repair but now I believe both issues should have been taken care of by them, especially after receiving a check made out to someone that had nothing to do with the purchase and for $0.00. If they had returned any of my sons called before he had to leave town with the vehicle we could have worked something out.

"King Richards"

I purchased my car about two years ago. While I will not go outright and say this dealership is fraudulent, but I will say that I will never buy from this dealership again. First off, they lowballed my trade-in.I did eventually get them to the proper market value though. My car did not have any obvious issues, but after a day I noticed several issues that needed repairs requiring several trips back to the dealership to get things fixed. At that time it dawned on me that they are what I call a fix it after the sale dealer. I recognized this because my trade-in was back on the lot the next day (It had major electrical and water issues). The price of the car was fair if I did not have the issues that the car had. It was my fault for not fully vetting the car, but realizing that this seems to be SOP for how they sell cars. I will say that the salesman was nice, but I should have stood up and left after his first statement during the negotiation was The price of this car cannot be lowered, and we will give you 1k for your trade-in.

"Misleading On Cars.com"

King Richards misrepresents the price of vehicles on cars.com, obviously so those of us using cars.com for searches will see their vehicles. They understate the price in the heading by $1,000, their vehicle makes it into your search criterion for price, then when you click on it find that, oh yeah, that adverised price is after a $1,000 down payment. A sleazy, dishonest practice.

"Liars And Mean"

07-02-2013

Rude pushy and not helpful. Took days after being approved to get my car. Over priced and overall more hassel than its worth

"Nothing But Issues"

07-02-2013

I purchased a used 2005 Mazda 3s hatchback around March for my 22nd birthday. After a week of driving back and forth from work check engine light came on. Misfiring. I fixed that with new spark plugs. Then within the same week my car ran out of oil, got my oil changed and its still disappearing on me. Go figure my warranty is over now. Now the check engine light is back on, making weird noises from up front, and im still losing oil. Without any signs of a leak. Idk if its my brakes now or what. Axle or bearing. I just want my car looked at, and fixed properly. My cousin also purchase a car from here and hes spent close to $1500 bucks on repairs . im getting the vibe that kids my age are getting stuck with lemons. I was soo happy at first on how things were going, I treat my car like a baby. Dont beat on it and do what I need to do. Im not a happy person right now. I just want my car taken care of and fixed the way it should of been before leaving the dealership

"Deceptive Pricing"

06-17-2013

We tried to buy a car from them last week after seeing it advertised on the internet. When we showed up they told us the advertised internet price presumed a $1,000 trade in (as specified in the on-line microprint) so the cash price was actually $1,000 higher than advertised. We decided not to buy from them.

"Easy To Deal With"

Purchased a car last week from King Richards. I found them to be easy to deal with and up front about their cars. All my questions were answered. The financing process was quick and easy. I would recommend them to anyone looking for a good used car.

"New Location Same Awesome Treatment!!! Thanks !!!"

This is my second time buying a car from King Richards. I had a great experience with my first time around when they were at their old location back in 2009 and I always serviced my car at their service department which I also had a good experience with. I am even more happy with my second purchase because they gave me a great deal for my trade I also appreciate how smooth the whole transaction was! I would highly recommend this dealer!

"Bad Service"

I want everyone to know that is car hunting; please do not buy a car at this horrible dealership. If you decide to purchase a car at King Richards DO NOT get fooled into buying GAP Insurance - This dealership somehow adds a cancellation fee, which I am still waiting on proof of what I signed that states a GAP cancellation fee(The only cancellation fee that i am aware of is a Gap fee of $35). If you dont know what GAP is, please Google it. This place is a disgrace and the people are very unprofessional and do not know what they are doing. Do yourself a favor and buy a car at a well-known establishment, do not let the prices fool you. I have never dealt with people that have no clue what they are doing and it’s sad that they have a job at King Richards. I can go on and on with this place but by reading other reviews of UNHAPPY customers, you have been warned that this place is no good. Stay Away!!

"Shifty"

01-13-2013

They refuse to provide mileage and price (!) on their ads and give you a hassle if you want to check more than one or two cars on the phone. "Come in and we will take care of you." Plus many cars have been in accidents. Not an easy dealer to work with.

"Outstanding Service"

08-06-2012

I went to King Richards to buy a particular car after speaking with Josh during the week, but when I got there the car was sold and I was very disappointed. However, they got me into a 2011 Kia Sportage which I never thought I could afford such a new car! They worked hard to get the vehicle into my budget and I am very happy with the car so far. Thanks Josh, Anthony & Amandio!

"King Richards "

I went to this dealer based on a recommendation from my brother. I bought a 2004 Hyndai Santa Fe. The car handled poorly on the test drive and the brakes were gringing. It went right back to the lot. My salesperson Bob assured me the car would be fixed upon my pick up on Friday, if I wanted it. I was told the vehicle would be readu the next day, but at 3:45 was that the back brakes abd tires were being replaced and I would need to wait until Saturday. I arrived an hour after my pick up time only to discover the car was still not ready. After an additional 1 hour wait I reced the key to the car and told the salesperson I needed to test drive it. Hwe agreed but the drive last 5 minutes because he needed to get back to more customers. The steering still did not feel right. I took it home and had ny boyfriend drive it to confirm and sure enough the fron end still was not right, I took it right back to the dealer and was tol I would need to wait to make arrangements to have it worked on. Thsi happened three times. I had just bought a car and had to get several rides to work in the first two weeks. The "brakes" were worked on 3 times 1 strut at a time was replaced and 1 ball joint. After I took it to my mechanic to conform it had issues. I was only given one key and the following weekend realized the key only opened the drivers side door. I was told not my problem we only fix safety issues. And the $200.00 referral my brother was supposed to receive has been sitting on the "KIngs" desk for over two weeks waiting for a signature. I would advise anyone that is looking for a used car if at all possible go to a "REAL" dealer.

"Made Me Feel Like Family"

05-03-2012

I cant say enough about King Richards. I was treated like I was family. Anthony helped me find the car I wanted with no pressure. The buying experience was nice, smooth and fast. I would highly recommend this dealer to anyone looking for a good used car. They treated me like family.

"Quality Vehicle And A Great Price"

04-30-2012

We needed a new vehicle for our son who attends URI. I knew the price range we could afford and just wanted to be sure we got the best car for the price. After looking online for a while, I went by King Richards on the recommendation of a friend. The salesman listened carefully to my needs and price range and found a car that fit. They gave me a very fair allowance on my trade-in and we negotiated a very favorable price on the car. Im very happy with the quality of the car and the deal we got. Its well worth a trip to see them if youre looking for quality and value!

"Excellent Care"

04-30-2012

Went to King Richards this past weekend and bought the car of my dreams. My salesman was Big Al. I ran him through the ringer. He sowed me at least 8 different cars before we came across the right one. i dont know how he did it but he had all the patience in the world. I was not an easy customer but he made it seem easy. I got to drive off in my new car that very afternoon. Great Job Big Al. Thanks

"Bought A Used Maxima "

04-23-2012

At King Richards I bought a used Maxima and I couldnt be happier, I spoke with the salesman Josh, on the phone and i made an appointment and when I went in the service I recieved was outstanding. The process was quick and easy before I new it I was driving off the lot with my Maxima I havent had any problem since I bought it. I have it it for a little over a month and I couldnt be any happier with my purchase thanks to Josh and the rest of the staff at King Richards. I tell all my friends that this is the place to buy a car.

"Horrible!!! "

04-21-2012

I asked for a car fax on a car numerous times with a yea, yea, yea I just need a deposit first. REALLY? I have never heard of this process before. And the car that we originally inquired about they brought up a totally different car and said I think you will like this one instead. They said just drive it you will like it. A total bait switch move; I thank the good lord everyday I didnt purchase a car there.