"Vehicle Lease"

Went to look for a new lease for my wife. Was able to get the deal I wanted after Woburn Toyota matched a deal from another dealership that had quoted me a competitive price. All in all, easy to deal with and I did not feel a ton of pressure to make a deal.

"Warning ¿¿"

Just to let your customers know to be careful when leaving your car for repairs in this dealership. I left my brand new Toyota, with less than 400 miles on it, that I had just purchased in this dealer to have some upgrades done, it took a week to have the work done, but when I received the car it had been driven more than 200 miles, not only that, but it had damage to the front bumper. I I tried to get answers about this, but I got hung ups, and transfers from service to sales , and back and forth. I finally contacted the jeneral manager, left a message, no answer. Contacted the service manager and was told he’ll call me back in a few days two weeks into it, and still waiting for his call. I guess I need to contact help me 7 and see if I get answers. WARNING ¿¿ take pictures of your car, and the odometer if you’re going to leave it for service!

"Woburn Toyota Review"

I recently purchased a vehicle from Woburn Toyota and was very happy with my experience. I worked with Lurgy Ramos and she really helped me through the whole process of buying a car. She was fantastic and I highly recommend her!

"Highlander"

The process from beginning to end was efficient, friendly and knowledgeable. Mike Quevillion took me through every buying/leasing option with understandable information. I couldnt have asked for a better experience. This is my 3rd Highland bought at Woburn Toyota

"New Rav 4"

Mark Hickey, my sales consultant, was very good. He knew the cars and was not pushy. Place is in middle of construction, so it is a disaster. Business office was a bit unorganized. Sales manager was not helpful in closing the deal.

"2016 Chrysler 300c"

I bought this car almost two weeks ago. while reviewing the options of the car the salesman Andrew lynch informed that the car also had factory floor mats,when they delivered the car to me the floor mats were missing. I have called andy 3 times since taking delivery and I get his voicemail and not a call back or text.i was in the car business yrs ago and I never did not return a call to a customer.its the little things that count and if they cant handle a simple matter of floor mats I will certainly not trust them for anything else.

"Having Problem With My Windshield Wipers"

I had a problem with my windshield wipers it was very busy at desk but John Russo Service Consultant was very very helpful and went out of his way to help me even tho it was extremely busy. I just want to say thanks to him for helping me

"Great Service At Woburn Toyota"

Great service from Mark Hickey and Michael Quevillon while shopping for my 2015 certified AWD Sienna!!

"The Worst Dealership Ever"

So far this is the worst dealership I ever dealed with! I spend the whole day to just buy the car. Then I came to the dealership for maintainance on the day they told me, but noone was there. I came second time and needed to wait 4 hours to get my car serviced and then to get rental car instead. After I checked financing papers I found 3600$ charges over what we talked about! 3600$ they put into my contract hoping I wont find out. Scam and fraud! This is what you will get from this guys. Never ever come here to do business. Again this is the worst experience buying car i ever had!

"Easy Scheduling"

Easy online scheduling. The dealership works to accommodate customers while under construction, and does a good job. Valets and traffic directors are helpful.

"Toyota"

I had sensational customer service with lurgy ramos. She was extremely professional and straight forward, gave me comfort and made my first time car shopping experience a great one !

"Ask For Scott!"

Lets face it—buying a car is a usually a horrible experience. But working with Scott H. at Woburn Toyota was a breath of fresh air. Hes knowledgeable, a good guy and does what he says hes going to do. There are a few dealers in the Boston area that I requested their internet only price from and I got bombarded with calls DAILY for months. But Scott respected what I said when I told him I wasnt ready to buy yet. And in the end, I bought from him. Would definitely recommend him to a friend and will buy another car from him in the future. If you are in the market for a Toyota, you should ask for Scott at Woburn. You will be happy you did.

"Ecellent Woburn Toyota"

Sydney Vandyck was a Great salesman. He made my buying process very easy.

"Will Be Back"

Keith Svenson got me the best car in my budget! Never felt pressured. I highly recommend him.

"Great Selection And Service"

Bought a used Celica and could not be happier with the process. The sales guy Keith Svenson was super helpful and I recommend him to anyone. He made each step stress free and I never felt pressured at anytime.

"Great Experience And Sales Rep Was Knowledgeable"

Highly recommend Keith Svenson as your guy. He was able to find us the ride perfect for us. We would not go anywhere else. He worked as a mechanic prior and was quick to answer any questions we had. The process was a breeze instead of stressful as we thought it would be.

"Wonderful Sales Rep From Woburn Toyota"

Bought a 2017 Highlander from Woburn Toyota the sales rep I had Lurgy was amazing, she kept me informed every step of the way. I have never had a sales rep like her, when making a big purchase like I did. She went out of her way on days off to answer any question that came to mind which I forgot to ask. Please see her if you plan to buy at Woburn Toyota trust me you will love her. I am a hard person to please.

"Excellent"

Overall good experience. Sales Person Hany did a great job in fixing things and get the car I wanted.

"Great Service"

From the moment we walked in the door, we were greeted with smiles and hospitality. Lurgy listened closely to my requests and gave me the reassurance I didnt get at other dealerships. Wally was extremely fair with the sale of the vehicle and his willingness to work with my budget was highly appreciated. Jesus was very informative in presenting all insurance options and did not pressure in my decision making. We visited Woburn Toyota On Labor Day during a high volume of customers. As busy as it was, staff remained friendly and were very attentive. The refreshments in the waiting area were great too. Well undoubtedly be back in the future.

"Excellent Service With Anthony Petrella"

Anthony Petrella, my service consultant at Woburn Toyota, has earned my trust with years of consistently remarkable service. As long as Woburn Toyota has Anthony, they have me.

"Appreciated The Obvious Knowledge And Advice!"

Truly appreciated the knowledge and advice about purchasing a Toyota Avalon during my recent auto research from the Salesman Keith Svenson in the near future at Woburn Toyota; he gave me a great deal to think about and its obvious that he knows exactly what is going on under the hood as well, Ill be back soon! Lisa

"Poor Customer Service By Manager Mike Gilgun"

Mike Gilgun, the branch manager was so rude and unaprofessional. I took my car for oil change and they messed up the oil filter. The next day, I couldnt drive the car because of their poor service. I failed to go to work, lost wages, and on calling Mike Gilgun he turned out to be so pathetic and rude on the phone, and he said he wouldnt compensate me for anything. I wonder why people like this guy are manager with no customer care service. This auto service is very terrible. I dont recommend it to anyone

"Robert"

Bought a new RAV4 off Randy Davies. Randy was a pleasure to work with through out the whole process. Yes the building is under construction! Its tough times for everyone who works there how ever everyone was friendly and helpful and highly recommend giving Woburn Toyota a chance to sell you a car! See Randy!

"Worst Dealership Ever!! Randy Is Terrible!!!"

RANDY WAS A TERRIBLE SALESMAN. THIS IS THE WORST CAR DEALERSHIP OPEN. I ARRIVED AND THE LOCATION WAS UNDER CONSTRUCTION. AS I ENTERED THE BUILDING THERE WAS A LADY STANDING OUTSIDE AND INFORMED ME SHE RECEIVED TERRIBLE SERVICE AND IT WAS A WASTE OF TIME. I ENTERED THE BUILDING AND THE LADY AT THE FRONT DESK WAS EXTREMELY RUDE. SHE WAS UNDER STAFFD AND DISORGANIZED. RANDY WAS ASSIGNED TO WORK WITH ME. HE HAD NO PREVIOUS KNOWLEDGE ABOUT THE CAR I WAS INTERESTED IN AND HAD LIMITED ANSWERS. HE PULLED THE CAR AROUND TO THE FRONT FOR A TEST DRIVE. THE 2016 KIA RIO APPEARED TO HAVE DAMAGE IN THE BACK FROM A PREVIOUS ACCIDENT. HOWEVER ONLINE THE DEALERSHIP DID NOT REPORT THIS. RANDY SPOKE WITH HIS GENERAL MANAGER AND INFORMED ME THAT HE WOULD CHARGE ME AN EXTRA $500 TO FIX THE CAR. I LEFT THE CAR DEALERSHIP IMMEDIATELY AND WILL NEVER RETURN. I WILL NEVER RECOMMEND RANDY OR THIS CAR DEALERSHIP TO ANYONE INTERESTED IN PURCHASING A VEHICLE. DO NOT WASTE YOUR TIME OR MONEY.

"Best Car Dealer"

They take good care of their customer and they are fast to make sure everything goes good

"Key 4 Key Lease"

Facility under construction, though the approach is very friendly and professional

"Woburn Toyota"

Fabulous experience can not say how great they are always

"Good Service"

I had a good experience shopping a car at Toyota Woburn. Jon Warren was a great help.

"Quick And Easy"

Came in to see a used car i saw online and was approached by Khasin. he was very helpful throughout the whole process and i picked up my car the very next day.

"Looking For Used Car"

My daughter was looking for a used car for months. She found one at Woburn Toyota that she liked. After sending a request online, I was contacted within 10 minutes. Salesman Jon Warren was excellent from start to finish. He was open and honest with us. He kept us informed of what was happening during the purchasing process. Jon and Karl in finance worked hard to get her what she needed to be able to purchase this vehicle. Even though it seemed a bit crazy because of construction, things went very smoothly.

"Another Great Experience"

Woburn Toyota is in the process of building a new showroom so shopping for a car is a little more challenging. That aside, we leased our 10th car from this dealership. What sets Woburn Toyota apart from the rest is Robert Fahey. He knows what he sells like no one else and he is honest as the day is long. We trust Robert to put us in the right vehicle at the right price. Our family will never go any place else.

"Happy Customer"

Woburn Toyota Rocks. Just purchased a car from there a few days ago. I was greeted by Ernest as I came in and he took his time and listened to my needs and didnt try to sell me something I didnt want or need. I didnt have the best credit but I was able to get into a brand new corolla with payments that I could afford. I highly recommend Ernest !

"Great Experience With Hany"

My experience with Hany was more than great! Being a woman and purchasing a vehicle may sometimes feel intimidating. From the moment I walked in to the day the car was delivered it was the most stress-free pleasant experience. Hany made me feel as if I was one of his friends, no beating around the bush, he got straight to the point and got the results I was looking for. Not once did he make me feel as if I didnt know what I was talking about or looking for. I would HIGHLY recommend Hany to anyone looking to purchase a nice vehicle.

"Great Customer Service"

Just bought a minivan from here. Dealt with Jon Warren. Had excellent service and was a seamless process. He was great from start to finish and was even waiting at the door when we came to pick up our car with a space to put our trade in. The lot is under construction and a little bit of a mess. Other than that everything was great. Was very happy with our buying process.

"Good Experience"

Jon Warren was my sales rep and he did a very thorough job explaining all my options. He was clear from the beginning that due to construction at the dealership their cars were in Wilmington. However they did have a similar car on the lot which I drove. I was satisfied with the buying experience and Jon was a good rep.

"Glad I Went Here"

I went to Toyota in Danvers and I couldnt even get a Salesperson to help me! We left and went to Woburn Toyota and met Jon Warren. He was extremely helpful and it was seem less process. We were so pleased that we didnt even go to the dealership in our town! We were convinced! (We live in Acton). I have already referred someone to him and they are just as please! I look forward to send him more customers I know they will be pleased and my familys future purchases as well

"Exceptional Experience"

Jon Warren was exceptional throughout the entire process. I have already sent two family members to him and we are all thrilled with the service (and great deal!) we were given by Jon and Woburn Toyota.

"Great Experience And Great Deal!"

Traded in my truck and got a pre owned car through Woburn Toyota. Worked with sales rep Keith Svenson. Was very helpful and knowledgeable of the products he sold. He worked hard to get me the best deal I could get. Would definitely recommend.

"Toyota 4 Runner"

Thank you Michael Quivillon for your amazing customer service. I never thought I would be driving off the lot with such a great deal. My truck is awesome. I appreciate all your hard work and research for finding it for me !

"Great Experience!"

Jon Warren was fantastic! So patient and informative throughout the process. Very happy with our new car!

"Great Experience"

Jon Warren was great to work with. I would definitely recommend asking for him

"Great Service"

The folks at Woburn Toyota gave me a great deal on a new car. The Sales person i dealt with was extremely helpful, and made the process pain free.

"Ask For Keith Svenson-authentic, Knowledgable!"

Keith was a mechanic before selling cars; he brought us a lot of knowledge that helped make the process painless and productive-we walked out with a pre-owned Prius. This was our first pre-owned car. Perfect year, great miles, good history. Overall experience was the best we have had in our history of buying 14 cars between us. Go to Woburn Toyota and ask for Keith Svenson, and tell him Rita sent you.

"Purchase A Rav4 There... But Not Really"

These guys even failed to deliver the car after having purchase contract signed and the price paid. Then, instead of any recovery attempt, they spent another day trying to impose a replacement - generally, dictating me to purchase a worse car for more money. And after I finally claimed a refund, all of their managers just stopped returning my calls and started playing hide-and-seek like kindergarteners... Add a habit of having their customers seated for an hour before even attending them... What a service!

"Very Good Sales Experience"

Went in to Woburn Toyota to find a car for my mother and was greeted by salesperson Keith. He was very friendly and informed of the products he sold. Made the experience smooth and quick and got my Mother a great deal. Very happy and would highly recommend asking for Keith to help you wit your next purchase.

"New Whip"

Prince Amadi, you are the man. I love my new car. thanks

"Great Buying Experience"

Prince was excellent in helping me and my husband purchase our 2014 Toyota Camry le. Hes a great salesman and I highly recommend him to anyone.

"Very Good Experience"

Just bought a used truck from Woburn Toyota and worked with sales rep Keith Svenson. Very direct and up front. Got me the best deal on my new truck. Definitely would recommend.

"Great Experience"

Bought a used car from salesman Keith Svenson. Great experience and great service. Found me the right car for the right price. Would definitely recommend.

"Previous Customer Of Woburn Toyota"

I worked with Prince who was my sales person and he was wonderful. His professionalism made the process go very well. His communication through the process made me feel very confident making this very important purchase. I highly recommend anyone wanting a smooth process to ask for Prince.