"Ford Explorer"
10-30-2017
Never a bad experience at Acton Ford. Reliable Trustworthy Expert service
"Always Good Service At Acton Ford"
Always courteous, friendly, helpful staff. Work done well. Very comfortable waiting area.
"Great Service"
I bring all my cars and trucks here and best of all you can trust what they say
"Kenny The Service Guy"
Kenny Meharg The service person was fantastic!!! He was forthright pleasant and did everything he could To help me with my repair. I would go back there because of him
"Focus Delivery 10/17"
Great dealer . Fantastic Dealership. Exceeded all my needs.
"Actin Ford Service Excellent!"
Really trustworthy friendly, and easy to schedule appointment to meet my needs
"Acton Ford"
I bought my car from Acton Ford three years ago and have brought it there regularly for maintenance. Recently, I needed my car towed to Acton Ford and they took care of the problem and helped with a rental car. The service reps are courteous and helpful and the service is very good. Im very happy with the results.
"Excellent Sales And Service"
I bought my Ford Fiesta here last year. I get all of this service work done with them and its always been an outstanding experience. The people are great and very knowledgeable. I highly recommend Acton Ford.
"Acton Ford"
08-29-2017
Great sales people. Made the purchase so easy, we actually bought 2 new cars. Reviewed all the new features and spent extra time with us at the time of pick up. Would highly recommend this dealership.
"Bought New Car"
We recently bought a new car at Acton Ford . We were helped immediately by Charlie. It was a very humid day and he helped to make it a positive experience . And Liz helped us to understand the purchase and was very helpful . Overall we bought a car and will go back to them if we go foward with another purchase. Ron and Lynne
"Convenient And Efficient"
08-13-2017
Have had my F150 serviced for the past couple of years here and Ken has been very accommodating. My only drawback is price.....just like everything keeps going up.
"Service Is Great!"
Fast service, part covered by warranty, no hassles!
"Tire Replacement"
It was fine Your survey strikes me as being very pushy and intrusive. I did not have 50 characters of input to give you.
"Acton Ford"
a ok very pleased with them great service great price
"Excellant Service Dept"
I was easily able to book my apt. I did wait for my service and was on my way in about 40 minutes. Service was excellent and the available coffee in the waiting room hit the spot. This is my 3rd excellent visit to Acton Ford.
"Acton Ford Review By Scott S"
I was very happy with the serice at Acton Ford. They always doe a great job!
"Experience At Acton Ford"
Always prompt and courteous in the service dept. Thanks
"Ford Escape Se Purchase"
I am a repeat customer and will continue to be so. Gordon Chan was excellent and extremely helpful throughout the selling process. Good value and great service...I ended up buying two cars.
"Great Service"
Great service great service great service great service great service great service
"Fantastic Staff"
Staff are total professionals. Service department quickly diagnosed problems and coordinated rentals to get me back on the road while they worked on my car.
"Great Sales People, Willing To Get Work For You"
I just bought a 2015 F150 XL from Acton Ford, and I had been looking at many local dealers, Acton Ford had the model I wanted, in the color I wnated, with the options I wanted, worked with me on a price I could afford, and worked with me on trade in value. I am very happy with the service I received, friendly KNOWLEDGEABLE staff - they knew answers to all my questions- even the finance guy knew about service questions break in periods, etc. They are local to my work which is part of the reason I chose them, but their prices were lower than other delaers as advertised, and I feel as if I got a good value and had great service. Go see Eric LaRiviere in sales!
"Quality Recall Service"
I took my car to your dealership to have an intermittent tail light examined to see if it qualified for a no cost replacement. My surprise was when the car was ready for me, the tail light had not only been examined but replaced. Thank you. I do have another issue that I hope you will be able to assist me. Both of my front door handles have broken away from the return spring such that the doors do not lock when activating the sending key. I have not checked for a recall but I do know that I am not the only one with this problem. Is there a recall and are you able to help? Thanks again. Sylvia
"Could Communicate Better"
Came in for routine service and a problem with the HVAC fan. Was told that I had dented some of the fins in the HVAC system. Picked up the car and the note from the mechanic said the system was falling apart. If the mechanic is right, I would have made some different decisions about what to do. Looks like Im going to have to pay for a whole new system in addition to the $160 fix to get the fan running again. Disappointing.
"2007 Sentra"
Fast dependable service, very professional, it has always been a good experience.
"Great Service"
I brought my 2008 Toyota Avalon in for its 5,000 mile check up and was very pleased with the promptness of my car being worked on as well as the thorough job they did. The service was excellent and the waiting room clean and comfortable. A couple of my friends recommended Quick Lane of Acton and I will definitely go back for my next tune up.
"Great Experience!"
Purchased explorer. Loved the staff, never felt pressured. Will definetly be a return customer, thanks.
"Car Was Ready As Promised."
Able to do a car inspection on a walk-in basis. Car was ready when promised.
"Great Service!"
Fantastic service on my F350 Diesel transmission. Runs Great!
"Good Service, Friendly Folks."
I was in for an oil change and tire plug; other than the fact that it took over 90 minutes to do with an appointment, the service was good.
"Recent Ford Edge Service"
Service Team was great the work was performed to my expectations. Dan kept me well advised of any findings and recommendations. Thank you again.
"Competent Staff With Excellent Service"
I brought my vehicle for service requesting an oil change and a new hub cap. The staff at the service desk were very friendly and highly competent. I was asked if Id be waiting for the vehicle while it was serviced. When I responded Id be waiting, I was invited to transition to the waiting area. Once the service was completed I had a question and the technician was summoned, and then answered the question to my satisfaction. Thank you for your customer-centered service!
"Wonderful Service"
My Ford F150 Lariat was serviced by professional technicians that completed repairs early than anticipated. Staff were courteous and very helpful. Thanks Acton Ford
"Happy Customer"
The store was clean and the staff was friendly. I am with my choice.
"Srinivas Surapaneni"
Great. Only comment is that they made a note that low beam light is gone. Instead of that if they call and ask me whether that light has to be replaced, that would be great. I travelled to New York that night, with single working low beam light, which I dont like.
"Oil Change"
I was very satisfied with the work they did. The staff was great and they were thorough. I took advantage of their cupon that came in the mail,and I would recommend them to others! Thanks Cindy
"Happy Customer"
I had some problems with my transmission and was quote a price to repair it. When I picked up the Explorer I was pleasantly surprised that the repair cost was lower than quoted. I was very happy about that. All too often I have had quotes on other vehicle repairs by other dealerships and always ended up paying more than what was quoted. I?m very happy with Acton Ford. Regards, Jim Bricker
"Best, Most Professional Staff Around!"
Your staff is professional, friendly, funny, and clearly committed to going above and beyond. I was literally given door-to-door service during my last visit and I could not have been more impressed with the fantastic service I received. As long as we live in the area, Acton Ford will be our place for service. When we are ready for our next Ford, Acton Ford will be our first stop!
"Maintenance Service"
Very professional service. I was received timely, explained everything in detail. I have been going for service since last 2 years, and all works were done timely and to my full satisfaction.
"Return Customers"
Excellent service: courteous, professional, informative and efficient. David and crew at Quick Lanes are wonderful!
"Acton Ford"
We have been satisfied enough that our family has purchased 5 vehicles over the years, with most of our service needs also coming back to Acton Ford. Thank you.
"Good Service "
I moved since purchasing my vehicle from Acton Ford and it is a longer drive for me go bring my SUV to be serviced there but it is the friendly staff that comes through. The only thing that would be nicer is if Acton Ford had a few benches placed out front for those that would rather wait for their service outside when there is good weather. I have a slight disability and Ron Colon has been especially helpful in working with me which he probably has no idea how much I appreciate him for that.
"Good People, Great Service."
The service was prompt and efficiently completed. Service and parts personnel were friendly and helpful as always.
"Quick And Easy"
2014 focus the staff listen well ,and diagnosed my problems. then obtained the parts, and researched the answers to fix my problems as soon as possible.
"Maintneance 4/11/15"
Dropped off vehicle unannounced and had service provied in a timely and efficient manner. Acton Ford has provided excellent for a number of years and this time was no exception
"Fast And Efficient "
Had truck in for MA inspection, they were able to do it as a walk-in service on a Saturday afternoon... Fast, efficient, pleasant experience.
"New Ford Focus"
Was looking at the acton ford website and saw a car that I had intrest in. I sent in a request for more information and was contacted via email shortly after. I went in and met with David Hurley. He was extremely easy to talk to and was able to answer all the questions we had. I decided to purchase the car and worked with Timothy Cronin who was also very helpful. I would definitely recommend acton ford to others.
"Great Service"
Dan et al were great! Worked with me and Ford to get the fix price on my seat reduced though it was a bit past warranty! Understood well the issue!
"Nice Job"
Everyone was helpful. Rental car company wasnt ready, they called another and got me a loaner in about 15 minutes. Car is acting like new.
"Great Service"
The staff is always friendly and helpful. Pleasure to do business with.
"Professional Service Departent"
My F150 had an intermittent engine misfire problem. Ron and the technicians in the service department were committed to finding and resolving the problem. Ron kept me updated on progress with detailed information about their course of action until the problem was resolved.
