"New Car Shopping"
Awesome peeps, pretty good service, right to the point, enough sitting room, wifi!
"Great Experience"
Great experience here purchased a great Tacoma great experience with Jared Nelson and Antonio made it easy
"Super Easy"
Everyone was really nice and I would recommend a friend and or family member.
"Amazing Experience"
This is my third car from balise Toyota of west Springfield. This summer Me and my wife bought a used car through a very nice salesman his name is Markus who went that extra mile to help us, he was so polite, dedicated and professional. Also July from used car department was amazingly helpful and nice. Thank you.
"Never Felt Pressured"
We were in for service, started looking at vehicles while waiting and we ended up buying one. It was surprisingly easy.
"Reasonable Service"
Service was complete and we were out in less than an hour. Well use them again.
"Great Dealership, New Car Purchase"
Great place to buy a New car Discount prices upfront. Easy to buy. Thanks Balise.
"Not Satisfied"
03-28-2017
Be aware when you bring your vehicle for service. I only brought mines for a service of oil change and filter and the only changed the oil and they left the old filter and they charged me the full price if I were you my advice to you when u bring you car here inspect it after they finish their work the supposedly said they did but really didnt do anything
"Fantastic!!!"
Balise Toyota is FANTASTIC in Sales, Service and in friendship! Its nice when you walk in someplace and everybody says hello! There are many people that actually call me by name and make me feel like its home!
"Very Dissapointed Their Customer Service."
Very dissapointed with Balise Toyota and their customer service. I turned in a lease two weeks ago, signed an Odometer Disclosure Agreement and was sent on my way. Easiest transaction I have had dealing with a car so I was pleased until... This week, I received a letter from Toyota stating that they did not have a signed Odometer Disclosure Agreement from me. I have reached out to Balise Toyota for the last 3 days trying to figure out what went wrong and have NOT GOT A SINGLE CALL BACK yet. I have left messages for the manager who signed my disclosure as well as two other manager as nobody is ever available to take a call. I decided to reach out to Toyota directly and got direction on what to do. They informed me that I was being charged over $200 for a missing spare tire! I know that it was in the vehicle when it was returned because I cleaned and vacuumed the vehicle personally prior to turning it into Balise. This is UNACCEPTABLE for a dealership like this to ignore a customers calls. On top of that, we have never even had to use the spare tire in the 2 years of ownership of this vehicle. It has never been out of the car! I have been very courteous and professional as I am just trying to figure out what happened to the signed Odometer Disclosure Agreement and the spare tire since turning in the vehicle on 10/12/16. I do not understand why I cannot get a single call back on my issues. I would greatly appreciate a call from the store manager (not the sales managers) to explain what has happened to clear the air.
"Awful Business Practices. Dont Waste Your Time"
I drove an hour and a half to look at a specific car that I had found online. At the dealership I met Sam who pulled the car around so I could have a look and take it for a test drive. The car looked and drove well except for the check engine light that was on. Sam assured me that it was not a big deal and the service department just had not had a chance to look at it yet. We sat down to go over numbers and they came up with a very low offer on my trade claiming "it had been in an accident" even though it never had been. This caused the payment amount to be higher than I was comfortable with and I was ready to walk away but Sam thought he could work somthing out. After over two hours of back and fourth, they came up a little on the trade and adjusted the finance terms to get the payment closer to where I wanted to be and told me "it gets really busy here over the weekend and someone will probably come in and buy this if you dont sign the paperwork tonight." So I decided to go for it and sign the paperwork and agreed to buy the car. I waited almost a week and on the day I was supposed to take delivery, I was told the service department didnt want to fix the check engine light and they were just going to send the car to an out of state auction! How can you list a car for sale for a firm price when it hasnt even been assessed enough to know if it is worth selling?! I am extremely frustrated and upset I wasted so much time and energy and this really speaks to the lousy business practices they are using at this dealership.
"Initial Disappointment Was Made Right!"
I originally submitted a review on August 4th which stated our disappointment with our buying process, including only being given one key for our 2015 vehicle, miscommunication in the agreed APR and delivery of the car. Shortly after submitting the review, Diane, from customer service contacted us to make it right. She offered a get us a programmed key, and because we were traveling from an hour away, she offered to fill our gas tank and pay for our tolls. Thank you, Diane, for making it right. This was such a simple fix and I wish it would have been done at the time of sale/delivery instead of us needing to complain. We understand that surprises come up and mistakes are made, and when they do happen, we also greatly appreciate the effort to correct it. Your sales manager should take lessons from you on how to do customer service right! Overall, we are happy with the vehicle, happy with the price and now feel that we were fairly served.
"Oh The Surprises!"
We traveled over an hour to this dealership, from another state, to purchase a specific vehicle that we saw online. We had to wait 11 days for pick up, which we knew in advance and were fine with, but this gave everyone time to be sure that everything was in order prior to pick up. We did the preapproval through Toyota finance at the dealership because they were willing to give us the same rate as our primary credit union. We have another account with a second credit union, so after returning home we checked with their terms and APR. We found that they had a better rate, so we called the dealer and asked for them to match the rate or we would be going with our credit union. The salesman said that he checked with finance and matching our credit unions lower rate wouldnt be a problem. We scheduled our pick up date and the salesman told us that because the car needed to be registered in a different state that we would need to wait a few hours for them to take care of the registration. So the day of pick-up, we drove two cars--one was the trade-in that we needed to leave at the dealer and our other car, so my husband could go to work and I would wait for the new car to be registered. This means two cars driving an hour in each direction, plus tolls to get to the dealership. When we arrive, the salesman tells us that we are going to drive our trade-in back to our house and someone from the dealership would be driving our new car to our state DMV to register it and then deliver the car to our house and take the trade-in back. While this was a better plan because I didnt need to wait, we also would not have wasted gas and tolls to drive two cars to the dealer that morning. Next, we meet with the finance guy who tells us that they would be giving us the APR that was originally agreed to. We corrected him and said that we called last week to confirm that we could get the lower APR or we would be going with our other credit union. He said that no bank in the country would give such a low APR. We corrected him and said that we would be getting that APR from our credit union so obviously someone is giving that low of a rate. He verified our credit unions APR and told us that we are going to have to go with our credit union if we want that low of a rate. We said, we verified this percentage the salesman over the phone last week and had we known that you would not match it we would have secured a loan from our credit union before today, the day we are supposed to take home the car. He went to talk to his manager and said that they would give us $200 off the purchase price to show good faith. So we took the discount and I told my husband, thats fine we will refinance with our credit union in a few months. Then they handed over the keys to the car, there was only one key. This was not stated up front! When we asked about a second key they said that this was all that they were given. So you dont make a second key? We told them that we could not have a car with only one key. What happens if the car gets locked with the keys inside or the key gets lost? Plus, our family has multiple drivers who will share this vehicle. They said that the best they could do is cut a valet key for us. A $33k car and thats the best?! Glad that I paid for a vehicle with automatic doors/trunk that Ill never be able to use because I have a valet key! I asked how much it was to get a replacement key. $218. Im sure thats with their profit. They could have at least offered to give me a key at their cost. We told the salesman that we wanted to speak to the manager. He disappeared for about 10 minutes and came back without a manager and gave us valet key that they suddenly FOUND. Are you sure my other key isnt back there somewhere too? I will not return to this dealership and if you decide to buy from them, I would get everything in writing in advance of the deal and be sure that things like keys are included in the price of the vehicle. This is not our
"2016 Tundra 1794"
i baught my tundra from them they were pretty straight forward upfront price on their website, nick the sales rep focused on my needs and did not try to steer me into different deals it was short and sweet deal and chris the sales manager was great did not try to upsell me any warranty I didnt want twice . had a great conversation with him.
"A Stress-free, Customer Centered Experience"
In the process of vetting pre-owned vehicles to replace mine at the end of September, I happened to meet Tom Wool at Balise Scion. Though I didnt see what I wanted that day, I kept Tom in mind because I hate the process of purchasing a vehicle and I felt the process would be relatively painless working with Tom. After receiving truly terrible treatment at another local dealership, I realized I wanted someone with Toms low key approach to help me find a car that I wanted to buy, not one that someone else was pressuring me to take. I called Tom back and we again reviewed my budget and needs. Within a day, Tom found a car he was pretty sure I might like-and he was right. Tom assured us there was no problem with our bringing the car to our own mechanic prior to the purchase, and within days of our mechanics blessing I purchased the car. Tom was everything I wanted my sales advisor to be-pleasant, efficient, and genuine. I felt he answered every question we had about the car truthfully and provided the auto history report to support this. I am so incredibly happy with my car. I would recommend Balise and Tom in particular when looking for a used car. I have already given his name to one of my friends and will plan to see him again when looking for a safe, affordable pre-owned car for my teenager. THANKS, TOM!
"Great Experience."
My wife and I were looking for a used car since we had to give our daughter her car to get to work and school. My daughters car died so we needed to find a car with a maximum price budget for my wife. We went to 2 dealers, Balise and a dealer that rhymes with "mia". We met with Tom Wool at Balise and he showed us 2 cars that fit our budget. We took a test drive and Tom did not pressure us to buy either one and told us to call him if we were interested in buying one of the cars. After visiting the "Mia" dealer, we felt rushed, and pressured to buy their car which put us off. They were quite nasty to us when we decided not buy their car. We had put a deposit on that "Mia" car and they did not refund our money until we called the credit card company. We then called Tom who informed us the car had been sold, but he had another we might like. We took a test drive, loved the car and put a deposit down. Tom let us take the car to our mechanic and he told us it was a great deal. Tom NEVER pressured us, and was great to work wit, as was the whole Balise crew. This was one of the best experiences we have ever had buying a car and it was all because Tom never made us feel like we had to buy a car. We will never go to another dealer but Balise, and hopefully Tom will be around for our next car Purchase. Thank you Tom and Balise, Mark and Jan Limero.
"Awesome Place!"
I purchased a Scion Tc from Balise Toyota Scion back in August, and the experience was phenomenal. Not only did the car look and feel brand-spankin new (for a 2005), but they treat you as if youre family! My salesman Mark Z was funny, laid back, and super hassle-free. Their sales team had very positive vibes and every customer in the building seemed as if they were getting the kind of service that they wanted. When it came time to pick up my vehicle, they had a "delivery team" show me all of my cars awesome features and they answered all of my questions regarding my purchase. Two months later, I couldnt be more satisfied with shopping at Balise Toyota Scion. Im looking forward to when my cars service is due so I can feel right at home again.
"Excellent Service"
10-14-2014
Nelson was a great help! He had the whole team working in getting me the truck I wanted...
"Highly Recommend!"
10-14-2014
Ive been going to Balise Toyota for years now. Ive gotten my last two cars from them, and I return for all my scheduled maintenance. We deal with Jess and shes extremely personable and makes sure we have a good experience every time. I highly recommend them!
"Long Time Customer"
10-14-2014
I have been with Balise for many years,and many cars, 1974 was the year of the first car I bought from Balise. Over the years I have to say that I am always treated well. Everyone is kind and I am always happy when I leave. I always get excellent customer service. Diane Franklin and Jess McCarron are the best! I love Balise.
"Thank You!"
10-14-2014
Thank you Donovan for selling us the Honda Pilot I am glad we did business with you. We love the vehicle!! Id also like to compliment Diane Franklin the Manager of Customer Relations, for the excellent service she provided me when I had to bring my vehicle in for an issue. Ms. Franklin professionalism and ability to get to the bottom of the situation quickly exceeded my expectations.
"Easiest Time Buying A Car Ever."
10-14-2014
I never had such an easy and friendly experience with buying a car in my life. The Balise staff is friendly and knowledgable. All my concerns where handled by Diane in the customers relations department in a timely fashion. Thank you for making what is normally a stressful situation for me a pleasant one.
"Returning Customer"
Balise has been nothing but good to me and my family for the past half decade. Problems have been few and far between unlike the troubles Ive had with other dealers, namely Father and Sons. If there ever is an issue or question I may have, your staff, especially Diane Franklin, is right there to lend a hand with their tremendous insight into the automotive world. Keep up the good work.
"New To The Area!"
06-05-2014
We relocated to the Western MA area 1 1/2 years ago. Before we moved here, we had the good fortune of having a sibling who was in car sales. Luckily, one of my husbands colleagues recommended we turn to Balise Toyota. He strongly encouraged us to connect with Diane Franklin and insisted she would point us in the right direction. That she did! She connected us with an excellent sales team. We were treated as part of the Balise family from the very beginning. I cannot express how much that meant to us. We will be Balise customers always. Thanks to Diane and your outstanding staff!!!
"The Best!"
05-27-2014
I have been a Balise customer for years, Balise Toyota specifically for the past 7 and I wouldnt go anywhere else! Their Sales Consultants arent pushy, theres no arguing over price and you leave knowing you got the best deal. The Service Department is the same way, everyone there is helpful. They service your car and let you know, honestly, what else you need to have done or what to expect at a future visit. This is simply the best place to go!
"Exceptional Vehicles, Exceptional Service"
05-26-2014
Buying my vehicle at Balise Toyota Scion was most likely one of the best choices Ive made. From the moment you walk into the building, youre greeted by the friendly receptionist and soon after introduced to well educated staff to help you begin your journey. Getting my vehicle at Toyota Scion made my first car buying experience feel less intimidating, quick and easy. Staff were able to answer all of my questions, even the silly ones with professionalism. Ive taken my car in for service as well and Im always satisfied with the services and prices provided. Complementary coffee and lounging area to wait while my car is being serviced is a major plus. They really do make you feel at home. I wouldnt dream of going anywhere else but Balise Toyota Scion for future purchases or services!
"Review For Balise Toyota"
05-23-2014
I have purchased 3 new Camyres from Balise Toyota Scion in the past 10 years. I shop here for the " no hassle" customer service and ease of dealing with their sales reps. No pressure in buying. They are helpful, listen to your needs, and treat me with respect. I have recommended Balise to friends and family. A great place to do business!
"Good Dealer"
05-22-2014
I have purchase my second Camry from Balise Toyota and I am very happy with the service I received. Jose Barina and Matthew Hilario was extremely helpful and I would recommend my friends and family to them.
"Overall Very Good Customer Service"
05-21-2014
I bought my 2005 Corolla from my ex-boyfriends, step-mothers, mother who inherited it after her husband passed away. He bought this vehicle, used from Balise Lexus in April of 2005 and I got it in October of 2005. I have used Balise exclusively for all maintenance and service for this vehicle. they even honored the service plan originally issued to my ex-boyfriends step grandfather. overall I am very happy with the service I have received from all departments at the Balise dealership. Even when things are not correct, or there has been an issue with service, they have always made things right to make me as a customer happy. I will continue to bring my vehicle to Balise for all service and maintenance. The staff are very friendly and willing to go the extra mile for customer satisfaction.
"Balise Toyota"
05-21-2014
I had a wonderful experience at Balise Toyota, buying my 2013 Rav4. I had shopped around at other Toyota dealerships prior to going to Balise, but I found the employees at Balise to be the friendliest and most helpful with the information I needed to know. Not only that, I got the best price for my Rav4 here! I highly recommend other buyers to stop by at Balise in West Springfield if you are interested in buying a Toyota.
"Amy Odell"
05-21-2014
As i was in he market for a new vehicle i decided to stop in at Balise Toyota and as i walked into the dealer i was amazed it was very clean and neat and very professional i was asked if i needed help and i responded with yes so the operator got me a salesman. Promply Nelson came ove he introduced himself and was very professional.After short negotiation i was very pleased with his service. I would reccommend anyone i know to do buy a car there top notch
"Best Toyota Dealership In Western Marty"
05-22-2014
I have purchased three vehicles from Balise and they are by far one of the best dealerships I have worked with on purchasing a vehicle. The entire team at Balise Toyota truly cares about its customers and is always upfront and honest in all darlings. My first salesperson was promoted up but would like to thank Ron Redmond for all is service he provided. This time my salesperson was Mark Robar and he was very attentive to my needs and made sure i was kept informed at a lll times. Also I would like to thank Manny from finance as he takes all your worry away and makes sure everything goes smoothly. I have used the service department exclusively for all of my services and they are always ready to take care of you and answer your questions. I have a dealership in the town I live but they are not even close to the service I receive at Balise. I would recommend Balise Toyota in West Springfield to anyone who is looking to purchase a new, used Toyota.
"Exceptional Experience From Sales To Service!"
05-22-2014
I bought my 2013 Scion Tc from Balise Toyota in October, 2013. I had the best experience Ive ever had purchasing a vehicle. They were so professional and were very helpful. I went in for my first scheduled maintenance service in March. Wow! What an exceptional experience. From driving up to the service department bay to leaving after maintenance, I felt catered to my every need. The scheduled service was completed with 1/2 hour and I was on my way! The amenities such as complimentary coffee, flat screen TV with comfortable couches and free Wifi were exceptional! I would highly recommend Balise Toyota for anyone shopping for a new or used vehicle.
"Will Only Purchase From Balise From Now On"
05-23-2014
Without question the best / easiest car buying experience weve ever had. Chris Patrick was our Sales Associate. He was great from the instant we arrived. Ron Redmond in finance was just as great. Both very funny, laid back, and about as non-"Car Salesman"ish as you can imagine. We were literally minutes away from purchasing another minivan at a competing dealership when we decided to shop around a bit more. To say the difference was night and day would be an understatement. Awesome job guys - we will definately be back, and we will definately recommend your dealership to lots of people
"Service On My 2011 Prius"
05-23-2014
always very helpful jessica mccarin is a great service rep,very knowlegable
"Balise, A Top Notch Dealership!"
05-23-2014
The entire team at Balise is a class act. From the moment I stepped foot in the door before buying my truck until now I was treated as a respected and valued customer. I cant say that I have ever been treated, or even expected to be treated, as well as I was at Balise. I continue to be impressed with the post-purchase customer service that I have received. You really do become "one of the family" when you buy from Balise. From the quality of the staff, to the quality of the facilities....my experience with Balise makes me wish I could give more than 5 stars in each of the categories. Im sure that if I had a repair, I would have given that category 5 stars as well!
"A Very Happy Customer"
05-26-2014
1st and formost I would like to extend my heart filled THANKS to the whole team at Balise. It is very inportant to me to find a dealership that is honest. As Mark Brown ( My Salesperson ) can attest to I am a very honest person and all I asled is to return that characteristic. When I met Mark Brown he was honest with me from the start. He told me he was not a veteran at this and he was fairly new. Well from the service that he provided I would beg to differ. I have delt with many dealershps for many years and at this point I can HONESTLY say Mark is by far the best Sales Person I have worked with. If Mark is the future of Balise than you dont only have a long time cutomer but this company has a VERY promising future. I am not a person to talk any person up only where deserved. And trust me it takes alot to impress me. Mark had to deal with me changing my mind many times over different vehicles and colors of vehicles etc... There was a lot he had to deal with when it comes to me. I WILL recomend Balise to everyone I know. I want to also thank Ron ( Finance Department ) for walking my Wife and I through all the options and paper work. He made the experience easy and thats alot when your going through paper work and options. He was very helpful and resorceful. I know i am leaving other names out like the person at the front desk when you walk in the main door was very nice and welcomming. And of course I am imbarased to not remember the name of the Girl who walked me through the all the great options in and out of the car so I appoligize for not remembering your name. She was so thorough and detailed and specific and answered all my questions. I know this is a long winded review but I want all who read this to know how much I appreciate everything from the begining to the end and let me make clear this is NOT the end but of this process an A+.
"Would Definitely Reccommend!"
Purchasing a new car can be an overwhelming experince, especially when its your first time financing and youre unsure of your eligibility. But Balise Toyota of West Springfield took that overwhelming feeling away and made it possible for me to drive off their lot in my 2010 Toyota Prius, which has always been my dream car! The business manager, Manny, was an excellent help at educating me on the process and taking me step by step without pressure. I will continue to refer people to them as well as utilize Balise Toyota again when its time to purchase Dream Car#2!
"A+ From Salesto Service"
Balise Toyota is the best dealership in the area. Balise Sales are reasonable to deal with. The service department is exceptional from the time you are greeted, promptly brought to a service advisor, your service is thoroughly reviewed and your car is usually ready on time or before time.
"I Love Being A Balise Customer!!"
In November I purchased my 2013 Toyota Matrix from Balise, and Im so glad that I did! The team was (and is) outstanding, and really took the fear out of buying a car. I just graduated from college in May 2013, so buying a car without much disposable funds was nerve-racking for me. I got a discount for bringing in my diploma, traded in my car, and got to choose which financing worked best for me. I went into Balise on a Thursday afternoon to take a look at cars, fell in love with the Matrix, and I picked up my BRAND NEW car the following Saturday! Justin Carlson was my salesman, and I felt very comfortable with him when asking "dumb" questions. He was very thorough with the breakdown of everything, and guided me all along the way. Not once did I feel uncomfortable or nervous while buying my car - I only felt excitement! The Balise financing team was also top notch! I forgot where my title was for the car I traded in, but it was no problem for Balise - they ordered me a replacement and even paid the fee! Thanks again for that, Manny! I had the pleasure of bringing my car in for maintenance a couple of weeks ago and their process is, again, amazing. I had hit a pothole the day before bringing my car in and had a bubble on my tire, but I was able to have it replaced right on the spot - for FREE! Well, free for me anyways since I opted for the tire insurance offered upon financing for 5 years and it only costs me a couple extra dollars for my monthly payments. In addition, I have 3 years of maintenance included in my monthly payments, so its nice to relax in their exceptional waiting area with free wifi and televisions, and NOT have to worry about how much Ill be charged at the end! If you want to be treated like royalty and are nervous about buying a car, go to Balise Toyota and you will not be disappointed! I love my new car, and I love being a Balise customer! Thank you Balise Toyota!
"Balise"
My experience at Balise was wonderful. They made the buying process very simple and answered all my questions. I continue to use Balise for the maintenance on my car, the people are very friendly and polite.
"Balise Customer For Life!"
Bought my Corolla with Balise last year and am so happy with the car and the people I speak with every time I am at the facilities. When I go to Balise I feel more like a friend than a customer, they are all great people! Because of the process of purchasing my Corolla they have made me a Balise customer for life!
"Balise Customer For Life!"
Bought my Corolla with Balise last year and am so happy with the car and the people I speak with every time I am at the facilities. When I go to Balise I feel more like a friend than a customer, they are all great people! Because of the process of purchasing my Corolla they have made me a Balise customer for life!
"Best Dealership Ever"
I bought my 1st Toyota last February 2013 and have received the absolute best experience ever at Balise Toyota! Its starts with the Salesperson all the way through the service department. Theyre friendly, they have free coffee, an awesome facility and waiting area. I strongly recommend a visit!!! I will go back!
"Treated As A Valued Customer"
MY WIFE AND I HAVE PURCHASED THREE CARS FROM BALISE TOYOTA OVER THE LAST SEVERAL YEARS, WE STILL HAVE OUR LAST TWO PURCHASES. I RECOMMENDED BALISE AND MY SISTER PURCHASED HER TOYOTA THERE ALSO. MY SON HAS JUST RECENTLY STARTED USING BALISE SERVICE FOR HIS TOYOTA. MY VISITS TO BALISE ARE USUALLY FOR PREVENTIVE AND RECOMMENDED SERVICE, THE TOYOTA LASTS FOREVER. MY APPOINTMENTS ARE TIMELY AND COMPLETED AS SCHEDULED WHILE I ENJOY COMPLIMENTARY COFFEE AND TV AND WANDER THE DEALERSHIP. THE STAFF AT BALISE (DENISE WHO SOLD US OUR TOYOTAS; RON OUR SERVICE ADVISOR, WHO REVIEWS OUR SERVICE INFORMATION AND RECOMMENDATIONS W/O PRESURE; DIANE, CUSTOMER RELATIONS MANAGER, WHO HELPED US WITH OUR WARRANTY REPAIR ON OUR LAST PURCHASE-JAN.2011 NEWENGLAND WEATHER) #1-THEY ARE STILL THERE, #2-COURTEOUS AND KNOW YOU, #3-TREAT YOU WITH RESPECT!!!
"How I Love Balise Toyota"
I lease a2012 Toyota Scion from Balise Toyota and I love it! I get a free 5,000 mile check up for the first two years and I have had it for almost 3 years with no issues. I also get my car detailed and washed at Balise and they are efficient and productive, and it is affordable! My car runs and looks brand new. I strongly recommend Balise to anyone who asks me where I got my car :)
"Best Place To Buy & Service Your Car!!!"
The staff at Balise Toyota are amazing! In all the times that Ive been there I have never had a bad experience...Im actually writing this while in the service "lounge" waiting for my car to be serviced! I hope you guys read this, you deserve a pat on the back for all you do :)
"Inflated Kbb Price Low Ball Offer"
05-22-2014
Went in to test drive a Toyota FJ... the Truck was Advertised as four thousand less than KBB price? It was priced at KBB… No Discount? Scam Do these guys think no one knows how to use the internet? Anyway the truck was ready when I got there and it was I nice truck. On My test drive they evaluated my trade-in.. once back at the dealer. They gave me a Low ball offer on my truck and was told it was at KBB price! Again I know what KBB And Edmonds had for trade in price for my truck.. Was told there was no room to move on either price of my truck or the used FJ… cause they are giving me a discount already on the FJ( LIE) and the KBB price on the Trade-in(LIE Again) Nice place to bad games are being played! I walked out. PS: They had the nuts to send me a e-mail asking if I was still interested in buying from them!! Nice try
"Great Dealer"
I recently purchased a 2013 Scion XD, my sale person was Mark Brown. The whole staff at the dealership was great, they make my process of purchasing a car so smooth and easy and the price of purchase and trade in are fair. I will use this dealership for future purchase
"Great Experience"
I recently purchased a used Saab Aero Convertible from Balise and I can confidently recommend this dealership to my friends, family and fellow internet peers. I highly recommend working with their Sales Rep: Mark Zolendziewski. It is reassuring to go through the car buying experience with a fellow car enthusiast. Its tiring and disappointing when you get stuck with a sales rep that doesnt know much about cars but I was very impressed with Mark. The car is in great condition and feels like new. I am a huge saab lover and have owned many saabs and this is by far a top quality saab. I am from out of state and Balise even delivered the car 3 hours away to my office on Long Island. This is an outstanding dealership and like i said, they have earned my business. Thank you Mark Z for all your help.
