"Honest And True"

These guys are the real deal. Honest and no surprises. They made the car buying experience painless and easy. Great customer service and fairly fast in the finance dept. I will get my next car from this dealership. Thank God they are in my hometown - Convenient.

"Miracle By South Bay Mazda"

I had a large problem regarding my new Mazda 6 Touring Car. When given this information I couldnt believe it. After doing some research I found the problem was real. I went to Mazda and talked with GM Jeff Donnell to explain the problem. Even he couldnt believe it. After 15 mins he came and told me he was going to take of the problem himself and not to worry. The next day problem solved. I did not have to remind him or follow up. It just happened. It nice when someone does what they say they are going to do. So thank you JEFF DONNELL for your help, I will be a mazda customer for ever. Bob Gellman

"Highly Recommended Dealership!"

Bought my Mazda 3 from this dealership. Buying process was smooth and a great learning experience. Abraham, Oscar, and Anthony are all superb, professional, and friendly associates. They care about my satisfaction, took the time to learn about who we are, take the time to assist and answer any questions I may have with no rush, and made me feel like part of the family. Thus far, highly recommended dealership. I cant say anything about the quality of repair since I have yet to take my car in for a scheduled maintenance, but Im expecting only the best when coming back for it in 6 months from now.

"Mazda Service Center"

I chose them because they were the local Mazda Dealer in my area. I have been using them for my service requirements on my CX-5 and am very pleased with how I have been treated and with the work done on my vehicle.

"Stress Free Service!"

Jeremy did an excellent job facilitating the service on my 2006 MX5. The new service area is clean and easy to access.

"Experience"

I had a wonderful experience. The service was excellent; Brian Kim was an extremely helpful representative. He took care of everything, and if there was a problem with the car, he would take care of it immediately and quickly. Overall, I had a great experience at the South Bay Mazda Dealership.

"Great Service Team"

We bought our Mazda 3 here, and the purchase process was good. But the real standout has been the Service experience. The team is unfailingly polite and helpful. They have a nice customer lounge, with wifi, TV and snacks. I just wait for the car and work on email. Quick and fairly priced. Great team.

"Great Experience!"

Ibe was great, really helpful and patient. Steve Matson

"Fantastic Service"

Bought my car here and get it serviced here. Staff is always friendly and always try to have me Ina d out. Love it.

"Vram Yaghoobov"

Great customer service. Easy to make appointment, the customer service representative named Jeremy was helpful and professional. The service was done in less than two hours.

"Great Down-to-earth Dealership"

Great down-to-earth people and customer service. They make you feel very comfortable and always willing to answer any questions you have. Buying process was very straight-forward; at no point were they trying to pressure me to buy, nor try to up-sell me on things that I didnt want. They ask what you want and try to match that. Very satisfied with my purchase and can see myself being a long-term Mazda customer.

"Mazda 6 Owner"

Service/repair was fast.

"Buying Process Was Great. Pickup Of Car Cumbersome"

05-02-2014

I sent out quotes for a CX-5 with desired trim and color. Megan from Internet Sales was prompt and very responsive in answering questions once i expressed interest in the car that they found for me. I got the target price i wanted, YAY!!! I paid cash for the car so the actual buying process was simple with no pressuring attempts at upselling things i did not ask for. Buying from this dealer is not a problem, but their Sales departments coordination with their Service department seems to be really lacking. Before going in to pay for the car i gave what i believe sufficient advanced notice that i was bringing in a cashiers check for XYZ amount and wanted to drive home after signing paperwork, etc. When i arrived at the dealer, they thought i wanted a test drive. I reminded them i wanted to verify the car i wanted to buy, pay for it and go home. I paid for the car but it was not cleaned/detailed and did not want to take it home until the car was re-detailed. There was also a very minor scratch on the paint that needed buffing out so i told them id give them a few days to take car of getting the car ready and will come back to pick it up. Well, came back a few days later after emailing a few acknowledged reminders. The car was clean but the scratch was not buffed out enough. It was told to me i would need to bring it back so they can set up an appt with the body shop to thoroughly eliminate it. AAAAARGH!!!! I did receive a voucher and a signature from one of the managers to receive a loaner car when i do return to drop off, and the manager was very apologetic, BUT, the situation should not have deteriorated to this. It is very apparent that coordination and follow up between this dealers departments is very lacking. I would buy again from this dealer, but, am also warning others to really follow up on what you ask this dealer to do for you, especially if what you ask seems to involve multiple departments like Sales/Service or Service/Accessories, Parts, or Sales/Body Shop. It is not that theyre unwilling to help, its just that they dont seem to know how to take that extra step and anticipate what the customer is expecting, especially after forking out a big chunk of money on a car.

"Horrible Service Experience"

05-02-2014

I stopped to have service done on my Mazda, thinking Id be able to walk in for a simple routine service on my car. And to my surprise, the service manager Mike I believe was his name tells me were not able to see you today. From the looks of things they were not very busy and I didnt understand why the service manager didnt want to earn my business. So if you want same day service I dont recommend this place well at least not with service manager Mike or something or other not willing to service my car.

"South Bay Mazda Rules!"

05-02-2014

Thank you South Bay Mazda for being located so easily (for being much closer than Cerritos), so friendly and easy to deal with! I have been a Mazda owner since 1992, so I totally love their car/star quality. But without good service and a good sales team?? well all I can say thank you South Bay Mazda, I feel like Im a part of your family! Warm Regards, D. Duncan Redondo Beach

"Great Service Department Staff, Very Helpfull"

01-09-2014

I took my CX7 to South Bay Mazda for a major recall repair. I was greeted by Mike Itow who was a very nice and professional gentleman with a great attitude. He explained the whole process to me and made sure that my car was ready as soon as possible although it was the Christmas holiday week. Great job!!

"Great Experience"

11-01-2013

We spent 2 days car shopping, considering Honda, Subaru, Mazda and Toyota. The sales associate, Ricardo Cubillos, was very helpful and patient in explaining the difference in the features of the car, and in making certain we had all the information to make a good decision. Then the Assistant Manager, Adam Kingsbury, worked out an amicable deal, and financing. He was very sincere about making certain we got the car we wanted at a price that was competitive against the other cars we looked at. They were the opposite of the stereotypical high-pressured obnoxious car dealers, and made us very comfortable about buying our car.

"Listed A Car That Didnt Start"

Called ahead, "Oh yeah, we have plenty of used Mazda 3s." When I got there, the one I wanted didnt start (dead battery) & two others were not cleaned or checked. Thanks for wasting my time!

"Great Buying Experience"

I went to this mazda dealership after having had a poor experience with the previous two dealership I visited. Everyone was very nice and the buying process was quick and easy. I was able to bargain on an already low Costco member price. I think they are doing a great job overall and would buy from them again. *On a side note, most of their vehicle come equipped with Lojack, so you will have to had a little bit more than you might want.

"Good Vibe"

This in reference to the excellenct service I received from Susan Kim. This was the frist time purchasing a vehicle from Mazda. While there were a few obstacles along the way, my sales and the dealership was supportive and encouraging.

"Great Place!"

My experience with Susan Kim at South Bay of Mazda! She is amazing and will go way out of her way to make sure that you are a satisfied customer and fully happy with your purchase. She is super knowledgeable about the vehicles and will assist you in any way possible to ensure that the vehicle you purchase is right for you. My Mom and I drove nearly 1 hour and through traffic to get to Torrance and it was well worth it! Bottom line: If you are anywhere in near and looking for a Mazda or any vehicle on the lot ask for Susan , She wont let you down!! Was this review …?

"Great Service!"

I appreciate the quick service adding a few accessories to my new CX-9. The visit was quick and I was on my way.

"Good Salesman"

The Sales rep. was polite, nice and above all very helpfull through the whole purchasing process.

"South Bay Mazda - Two Thumbs Up"

We had an excellent experience purchasing our new Mazda at South Bay Mazda. The entire experience from start to finish was outstanding. We would highly recommend!

"Great Sale"

it was a great car buying experience from this car dealership...its all i can say :)