"2011 Genesis 4.6"
All of our interactions with Jimmy, Jamen and Andrew were as good as anyone could expect I believe. They were always courteous and as helpful as could be. When I asked for maintenance documentation it was provided without hesitation which left me much more comfortable with my purchase. We both left with a VERY positive feeling that we were neither deceived or taken advantage of which is the way it should be. Thank you guys we are happy.
"Best Service"
Loved our salesmen Jim. He knew so much about the car we were looking at and was extremely friendly. We knew he wouldnt take advantage of us and would give us a good deal.
"Hyundai Burlingame"
12-23-2013
So far everyone at Hyundai Burlingame has been friendly and helpful in getting the few problems that have presented themselves resolved in a timely manor.
"Good Fast Service, But Expensive"
12-23-2013
I came in early because I couldnt bring my car at the time for my appointment and they helped me right away. They were very friendly and professional.
"Purchases Used Car At Hyundai Burlingame"
12-23-2013
I purchased a used BMW X-3 at Hyundai of Burlingame and it was a smooth and simple process. After a short test drive and check of the vehicle I made an offier that they excepted with little probem. I got a great car at a very reasonable price.
"Great Customer Service And Good Vibes"
10-07-2013
I recently purchased a Hyundai Sonata SE/LTD from Hyundai Burlingame-Calif. I received a great deal and I wasnt pressured. If you are looking for a new or used/certified automobile; I would began and end here Sincerely ~
"Great Buying Experience"
09-17-2013
The buying experience was fast and smooth, they honored what we agreed upon online. It was a pleasure dealing with Marlowe and Jessica.
"New 2013 Elantra"
09-17-2013
I never bought a car before and was nervous about doing so, but my sales rep made me feel very comfortable and addressed all of my concerns. The car is running great so far and I am so glad that I bought it!
"Personalized Service!!!!"
08-26-2013
When I arrived with my vehicle they were very nice and polite. They helped me immediately and at the same time we were having a vey food conversation with the person helping me. They didnt waste my time with waiting lines. The car was fix it the same day I took it and they even washed my car!!! Definitely they costumer service its they priority... I totally recommend it...!
"Reliable, Friendly, And Efficient Hyundai Dealer"
08-26-2013
Our experiences with this dealer have always been extremely good. Our regular maintenance appointments go smoothly. We have gotten our car back cleaner than it was when we brought it in. We have also had the use of a free loaner car. The facilities are very clean and comfortable, with free refreshments while waiting. The staff has been professional and polite. Great place to do business!
"Great Service And Excellent Facility Of Dealership"
08-15-2013
Recently, I bought a new Elantra through the internet buying service. The sale manager Marlowe Avelino is very professional and knowledgeable person. He explained and walked through the function of the vehicle to me since I have never owned the Hyundai vehicle before. He then took me for test drive. The final price negotiation went through smoothly. Based on the enthusiasm and dedication of the sales person, I was convinced to purchase the vehicle. Overall the process is quite smooth. The facility is very clean and attractive. Excellent service with no hassle. Highly recommend Hyundai Burlingame to anyone looking for a great car.
"Great People"
08-15-2013
Very friendly, patient, and helpful staff! Even though I was having problem with the first car I picked out, my sales agent was more than willing to let me go back and choose another car without giving me a single look! She even said that its my car, I should be totally happy driving it away...That was so sweet of her! Overall, there was no pushing or haggle during the decision-making process, unlike my experience with Hyundai Serramonte... BTW, I really liked the way that the manager came out and shock hand with me. Not a lot of people who work in the finance office like to sit up and come down to meet with real folks and be polite haha...Keep up the good work :)
"Excellent Customer Service"
08-15-2013
Just bought a new Accent through the internet buying service. No haggle. Just came in, test drove, and bought the car at the price quoted to me. Excellent service with no hassle. Highly recommend Hyundai Burlingame to anyone looking for a great car.
"Great Service"
08-15-2013
I BOUGHT & TRADE IN MANY CARS OVER THE PASS 17 YEARS. THIS TIME WAS THE BEST CUSTOMER SERVICE I GOT FROM THIS DEALER SHIP. I SALE PERSON (JESSICA) WAS THE BEST SALE PERSON I HAVE EVER I BOUGHT A CAR FROM. SHES ON TIME TO CALL ME BACK WITH GOOD OR BAD ANSWER. SOME SALE PERSON THEY DONT BOTHER TO CALL YOU BACK IF THEY KNOW YOUR SHOPPING AROUND OR YOUR CREDIT NOT GOOD OR NO MONEY DOWN. I WASNT GOOD LEASE A CAR WITH DOWN PAYMENT BUT HER CUSTOMER SERVICE WAS SO GOOD I ENDING UP PUT $3000 DOWN ANY WAY TO GET THIS VERY GOOD LEASE I GOT $ 136 PER MONTH ON A 13" HYUNDAI ACCENT JUST FOR WORK USE. I WASNT ABLE TO GO DO THE PAPER WORK & P/UP THE NEW CAR SHE ARRANGE A DELIVERY TO MY HOUSE & ESPLAIN ALL THE PAPER WORK VERY CLEARLY & SHOW THE FEATURE ON THE VEHICLE. WHEN MY OTHER CAR LEASE IS DUE IM FOR SURE WILL GO BACK TO THIS DEALERSHIP GET ANOTHER VEHICLE
"Id Go There Again..."
08-15-2013
Yeah, this is a good place, and not cause its near where I work. Nothings perfect, but overall I like everyone in the dealership and the service center. Just remember when you buy a car, you do it about once every decade, and they do it everyday, so dont be a soft touch. This is a great time to buy a 2013. At the end of this month of August the 2014s are going to need spaces to be parked, and the 13s are covering their lot w/o any miles on them, so you can get a new car for a great price. Hyundai is making great cars these days, and the 14s have those girly little light around the tail lights, so get a 13 unless youre a girl:) Chris was my salesman, and I liked him a lot! Go see him, but dont rush the test drive and tell him to show you everything! Frank C
"As Always The Hyundai Service Was Very Good!"
06-26-2013
They were very accommodating. The repairs were completed within there time commitment. They offered a free loaner car, coffee and donuts. It doesnt get any better than that.
"Hyundai Burlingame Review"
06-19-2013
Overall smooth process. Started off with a few misunderstandings on discounts offered but these were soon ironed out and explained, and the rest was straightforward. Didnt feel pressured to buy at any point and there were some great deals on offer - ended up purchasing a new Sonata.
"Everthing Has Always Been Done Right And On Time."
06-17-2013
Every thing has always been done right and finished on time All my questions have been answered in away that I understand the answer. All service personnel are friendly and helpful .It has always been a pleasant experience to go there.
"Always Treated Like I Am A Rockstar"
06-17-2013
From the time of the purchase on New Years Eve until this week in the Service Department for a recall notice, I a, always treated like I am a rockstar. They always remember me and make me feel like I am their only customer. For that reason, I have recommended my friends looking for a car to go to this dealership!
"My Hyundai"
06-17-2013
Love everything about my car! The repair service department is excellent.
"The All New Burlingame Hyundai Rocks!!!"
06-17-2013
If you want your car back on time and cleaner then when you brought it in , visit Burlingame Hyundai. The staff is friendly and very knowledgable and will gladly go the extra mile for you.
"Got A New Car!"
06-17-2013
went in there to look at some cars and got a great deal and walked out with a 2012 sonata
"Car Services"
06-17-2013
I had called to make an appointment to repair a recalled part on my vehicle. The female who answered the phone wasnt very friendly and seemed to rush me through the phone call. But when I went in for service they were very friendly and seemed quite knowledgeable. The downside is that I had to wait 2 hours longer for the repair to be done and no one gave me an update of why it was taking longer than originally quoted (as far as a time frame). Overall I enjoyed my experience and definitely would return because the work was fantastic and the guy at the front counter was easy to deal with and quite approachable, but I wish they would address the customer service over the phone since it was not the first time Ive had to deal with female or females on the other side of the line.
"Great Dealership!"
06-17-2013
I bought my 2013 Santa Fe here in Oct. 2012 and they made the whole transaction very easy. I was paying cash (check) for it but, didnt have all the money in the bank yet. They let me take the car that evening and I returned the next morning with the check. Fantastic customer service in both sales and servicing. Highly recommend them.
