Winn Volkswagen in Newark, CA

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"2017 Vw Tiguan Suv"


User

from Contra Costa County, CA

Recommended? Yes

Purchased? No


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Looking for a 2017 model VW Tiguan. Last years model is hard to find when all the 2018 Tiguans are the current focus of the auto maker. Chris got right back to me with the Tiguan I was looking at on Cars.com. Unfortunately since this 2017 SUV is such a hot item it was sold in just a few hours. You snooze you loose. Then Chris emailed me to let me know their was another 2017 Tiguan that could be available. Also did you know that Winn has a huge selection of VW GTIs. Love this car!!! GTI Sport, SE and Autobahn. My favorite is the GTI Sport. Test drive it and see for your self. Comparable prices and lots of cars to choose from.

"Excellent Customer Service"


User

from Pleasanton, CA

Recommended? Yes

Purchased? Yes


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The service here is great. Chris made buying a new car easy. I was able to talk to him about what I was looking for and he was able to help me out and give me additional information about their cars that helped me choose one of their cars for my growing family.

"Bought A Ford Escape!"


User

from San Jose CA

Recommended? Yes

Purchased? Yes


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We bought a used 2008 Ford escape here. Samuel was very helpful and understanding to our needs. The second day after we bought the car it had a check engine light, not qualifying the car for a smog inspection, but it was worked on and I was given a loaner. It was fast and efficient. Although I wish I hadnt been called in to make an appointment and I wish that process was taken care of on the phone. We got the car and the check engine light is off, but the AC belt has started to squeak, so we are taking it back this week. I am hoping that the issue will be repaired with no cost to us since its been less than two weeks, but we are under warranty, so i am hopeful that they will be fair to us.

"Winn Vw A Great Dealership"


User

from Bay Area California

Recommended? Yes

Purchased? Yes


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Friendly, helpful and informed staff - not like normal smarmy car dealership. Winn VW treats their clientele like customers not like conquests.

"Great Fast Purchase "


Digital Air Strike

from Lathrop ca

Recommended? Yes

Purchased? Yes

12-22-2015


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Fast and knowledgeable everyone seem to know what they were doing. I was asked plenty of times if I need anything.

Response from Winn Volkswagen:

Vicente, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and knowledgeable customer service and will be ecstatic to hear that you left Winn Volkswagen satisfied. We are very appreciative of your 5-star review. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Dont forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Warm regards, Winn Volkswagen Team

"Great Service, Professional Staff"


User

from Fremont, CA

Recommended? Yes

Purchased? No


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Very Professional, efficient service. Received a call about what needed to be done early. Very smooth and easy process. Highly recommended.

"Xun C"


Digital Air Strike

from Newark, CA

Recommended? Yes

Purchased? No

12-15-2015


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service department people were friendly and prompt to help me for my service request. Shuttle service people were friendly and helpful.

Response from Winn Volkswagen:

Xun, thank you for reviewing your service experience! We aim to provide friendly and fast service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you havent already, follow us on Facebook for access to exclusive content! Best regards, Winn Volkswagen Team

"Great Service!!!"


Digital Air Strike

from Fremont, CA

Recommended? Yes

Purchased? No

12-10-2015


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Lee and other service personal kept me updated throughout the repair process. And all of the staff members were helpful and nice.

Response from Winn Volkswagen:

Thanks for your awesome review, Hsin-Yee! Im very happy to hear that Lee and our staff were of such great help to you. They take pride in their customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and were glad that this was the case for you! Please let us know if theres anything else we can do for you. Warm regards, Winn Volkswagen Team

"Great Service"


User

from Newark, CA

Recommended? Yes

Purchased? No


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They were professional and concerned about my issued and the fact I had my 9 year old daughter with me late at night. They made sure I had a vehicle to use.

"Winn Volkswagen - Definitely A Winner"


User

from Newark, CA

Recommended? Yes

Purchased? Yes


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I came here to test drive new Jetta. The sales representative was eager to explain technical details and options available for the different trims and to help me to find a car "just as I want it".

"Great Service, Fast, Friendly, "


User

from Newark, CA

Recommended? Yes

Purchased? Yes


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Handled the problem as far as I know, very quick. Polite and my car was returned very shinny. Great service very good.

"Great 2nd Leasing Experience"


User

from Newark, CA

Recommended? Yes

Purchased? Yes


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As a background, my lease for a 2012 Golf (also from Winn) was expiring soon. Raymond provided very clear information regarding my lease ending choices. I ended up deciding to lease a new car. Overall, the process to close the lease was very quick and smooth. This is my 2nd experience with Winn. Raymond and the team great to work with to make the deal happen.

"Ms. Jackai"


User

from Hayward, California

Recommended? Yes

Purchased? Yes


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Micheal Gonzales was excellent. He and the owner worked with me to ensure I got the car I was looking for. I recommend Winn Volkswagen to everyone.

"Great Sales Support At Winn Vw"


User

from Portola Valley, CA

Recommended? Yes

Purchased? Yes


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I shopped for a VW Golf online, checking in with dealers all over the Bay Area, up and down the coast, all the way to Denver. The most responsive, professional reply came from very close to home -- Winn VW in Fremont. Alex Shikhmuradov was incredible from start to finish. Honest, clear, informative and very, very helpful. We agreed to everything by email and he had it all waiting, the agreed to car at the agreed to price, when we arrived at the show room. My only complaint is the strong arm tactics used by their "finance manager" to try to get us to buy an extended warranty. 5 minutes for a $2K+ decision doesnt cut it for us. I highly recommend Alex at Winn.

"Nice People But Didnt Try Very Hard To Help"


User

from Bay Area

Recommended? Yes

Purchased? No


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My credit isnt the best, but qualified for a loan. They didnt try very hard to get anything better. The Banks and The Dealers are in it to bend over those with poor credit. They just pile on the extra fees...its like kicking someone while they are already down. I know its mostly the bank, but a little effort would have been nice. And Lastly, he made personal calls while we were there and then had a meeting with other employees. Our time was apparently as worthless as my credit.

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