Rio Vista Chevrolet in Buellton, CA

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"Outstanding Experience!!!!"


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from Morgan Hill

Recommended? Yes

Purchased? Yes


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Great Sales and Finance Personnel. Best car buying experience I ever had. No pressure and their focus was keeping the customer happy. I live over 200 miles from the dealership and would go there again for buying my next vehicle. Would definitely recommend to others.

"Fantastic Service!"


User

from Rapid City, SD

Recommended? Yes

Purchased? No


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Kellen Murphy, Rio Vista Service Advisor, is the consummate professional who analyzes a customer presented vehicle issue and takes timely action to resolve. Could not be more appreciative of Kellen and the Rio Vista Service Team.

"Drove 400 Miles To Buy From Rio Vista"


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from Las Vegas NV

Recommended? Yes

Purchased? Yes


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Bought an 05 Colorado in 05 at Rio Vista, went back 12 years later to buy a 17 Colorado in 17. Drove 400 miles to buy from Rio Vista again because they are outstanding

"As A Person Searching For A Car Over The Internet"


User

from Roseville, CA

Recommended? Yes

Purchased? Yes


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As a person searching for a car over the internet and reaching out to various dealerships across the country, Oscar from Rio Vista Chevrolet was the best, most responsive and attentive of all the people I spoke with at the different dealerships. Between Oscar and the great car I found for a great value, it was an easy choice to move forward with the purchase from Rio Vista Chevrolet.

"Great Customer Service"


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from solvand, ca

Recommended? Yes

Purchased? Yes


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great customer service. amazing selection. amazing staff. would not go anywhere else.

"Rio Vista Chevrolet Is Trustworthy. Great Service!"


User

from Buellton, CA

Recommended? Yes

Purchased? Yes


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I have done business with Rio Vista Chevrolet & their predecessor since the early 70s. Most every time I have bought a car it has been from this dealer. They have always serviced my cars as well as handled any problem I may have had in between services. The staff is friendly, honest and knowledgeable. I highly recommend Rio Vista Chevrolet!!

"Try Them, You Will Like Them"


User

from Santa Maria, California

Recommended? Yes

Purchased? Yes


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Even though we dont live in Buellton, CA which is about 30 miles from our home, we feel that the whole experience with buying the Brute (our name for the 2500HD Silverado) has definitely been worth the drive to Rio Vista Chevrolet. We are recommending them to our friends with confidence that they will be treated fairly as we were. Thank you for your help. We love our truck.

"Superior Dealership"


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from Templeton

Recommended? Yes

Purchased? Yes


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First off, I cant say enough great things about Rio Vista Chevrolet! Great dealership overall from sales to service. Always taking care of the customer above and beyond which is why Ill always be back and why I recommend everyone else to do the same.

"2017 Chevy Volt Phone Purchase And Trade-in"


User

from San Luis Obispo CA

Recommended? Yes

Purchased? Yes


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One little communication glitch that got resolved. Otherwise great service over the phone; easy transaction and smooth delivery of the car to San Luis Obispo.

"Bonnie B"


User

from Elfin Forest, CA

Recommended? Yes

Purchased? Yes


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Tyler was super. Great truck, super service and no hassle buying at great price!

"Awesome Deal"


User

from Torrance, CA

Recommended? Yes

Purchased? Yes


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My salesman was Oscar Sanchez. He was very helpful. I never felt pressured at any time during the sale which I appreciated very much. We came to an agreement on the sale and now I am a very happy owner of a new Tahoe.

"Great Customer Service"


User

from Buellton, CA

Recommended? Yes

Purchased? Yes


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Always there to help!! Will pick you up, drop you off, get you a loaner car if necessary, amazing!

"I Can Always Depend On Rio Vista"


User

from Buellton, CA

Recommended? Yes

Purchased? Yes


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Got an email saying it was time for my oil change ... made the appointment ... dropped the car off and was driven back to my house ... was picked back up at my house and taken to Rio Vista where I picked up my car and headed to work ... easy and simple, just how I LOVE it :-)

"Wonderful Service"


User

from Los Angeles ca

Recommended? Yes

Purchased? Yes


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Samuel went out of his way to get the car I wanted and the seats I wanted and in 4days and I was in Los Angeles the entire transaction!! Erick got paper work to me promptly It was a smooth transaction. This is my 4th car from Rio Vista and certainly not my last

"Love These Guys"


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from Santa Ynez, Ca

Recommended? Yes

Purchased? Yes


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Love these guys. We have been shopping at Rio Vista for more than 20 years

"Honest Mechanic With Exceptional Customer Service"


User

from Santa Maria CA

Recommended? Yes

Purchased? No


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We love Rio Vista Chevrolet! Your customer service is excellent and we have always been extremely pleased with the service you provide to our vehicles. You are totally worth the drive from Santa Maria. Finally! We found an honest mechanic with exceptional customer service.

"Great Experience"


User

from Camarillo, CA

Recommended? Yes

Purchased? Yes


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Ive purchased many vehicles in my life and this was the single best experience Ive had with a dealership. Tyler and Oscar were great to deal with from the first phone call to the time we drove off the lot in our new Suburban. I would highly recommend Rio Vista to anyone who wants to have a great car buying experience.

"Customer Service"


User

from Lompoc CA

Recommended? No

Purchased? No


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I brought my new C7 Corvette to Rio Vista for its first oil change. I asked for help programing the seat memory. All I got was "I dont know anything about Corvettes I mostly work on trucks" After the Oil change I asked if they used Mobil 1 oil. I was rudely told that they used what they were suppose to use. They did not use Mobil 1

"Best Of The Best"


User

from California

Recommended? Yes

Purchased? Yes


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I cannot say enough about this guys. Saw a car the I liked got on the phone and called them. Dick was the sales man who attended my call and he was a great guy to deal with. Make story short it was the easier buy I ever made in my life. I recommend this dealer everywhere I go!

"Most Rude Sales Manager"


Joslynn Skelton

from Santa Maria,Ca

Recommended? No

Purchased? No

08-27-2013


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Working with dealer to purchase a truck , was fine at first. But when it came to negotiate a price , they would not budge. I ask them to give me a week , to get some other things settle and I would come back. They agreed, but when I didnt purchase the truck, they were upset. The salesman was trying that evening to come up with a idea. Little did he and I know, the sales manager allowed one of his other staff to sell the truck. I called ask why would you that and became rude ,disrespectful and was unprofessional. Never will I recommend them to anyone.

Response from Rio Vista Chevrolet:

I am sorry you feel you had a bad experience here. As I recall you are correct, we held the truck for over a week while you got your refinance on your home completed. The first day you came in you said you liked the truck very much, you had another dealer in Santa Maria "sell one out from under you", and you would never do business with them again. You asked our sales consultant if there was any more discount, and he said no. You agreed it was a fair price based on the lack of availability, and asked if we could hold it for you, which we did. The day you were to come in and complete the transaction, our sales consultant came in on his day off to meet you. When you got here, you brought in your trade, and asked if we could possibly give you more money than we had offered on your previous visit. Which we did. You asked if we could give you a payment scenario based on an interest rate that you had been preapproved for, which we did. You then told our sales consultant it was more than you had figured and you needed to think about it. As you got up to leave our sales consultant specifically told you we cannot hold this truck for you any longer and you replied that?s fine, I need to think about it and left. One of other sales consultants heard the conversation, as did I, and he called a client who wanted to purchase the truck. If I came off as rude when you called in I apologize, I was only trying to explain how I made a decision based on your conversation with our sales consultant, and the best interest of the dealership. And as I recall you hung up on me. So again, I am sorry if you had a bad experience here, but I truly feel that we went above and beyond to try and accommodate your purchase.

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