"Great Email Followup "
Very professional followup, and seemed to really want to help me with the buying process...
"Very Helpful & Professional"
I had a wonderful experience with Motor City. I was looking to upgrade one of my cars and saw that they had one that I was interested in. I met with them and they were willing to negotiate the price below even the advertised internet price. Unfortunately, I took too long in making my decision and when I checked back Monday morning found out it had been sold over the weekend. I bought a car from them about 8 years ago also and have been very happy with the purchase. I would highly recommend them.
"David Self Pumpkin Center Ca Usa"
06-21-2016
The man William "Jefferson Clinton" Russel is the champion of customer service...!!!!!!!!!!!
"Great Service Repairs"
Have used Service Department since buying 2005 Sierra 1500 Crew Cab new and have recommended to others. Sold two more trucks on personal recommendation about the quality of GMC trucks. Hands down best vehicle I ever owned.
"Great Service"
This was my first visit to the dealership after buying my Enclave from a friend. The service department was prompt and efficient. William Russell kept me informed of the status of the job, so I knew what was going on. My job took a day longer than expected, so I had to use the shuttle service, both to and from home. Jordan was a good driver. Overall a very positive experience.
"William Russel Takes Care Of Business--"
Great Service Department-- always takes care of our issues in a timely manner and delivers on time.
"Favorite Dealership In Bakersfield"
05-25-2016
Since we bought our Saturn Vue in 2006 we have been pleased with the service received at Motor City. We have dealt with several other dealerships here in Bakersfield and because of the way things have been handled at Motor City, we chose to return when picking a new vehicle. We felt Steve Floyd was up front and honest with us when purchasing our new car. We prefer working with Steve in service because he knows us yet all the service writers have treated us well.
"Great Salesman"
Ryan B, Hewent out of his way to find me the right SUV, Perfect match for me, I also will be buying another 1 ton work truck next week from Motor City, Thanks Ryan
"Great Service"
We were very pleased with the service and the way Steve addressed and resolved all of our concerns
"Good Service"
I trusted my Buick with other mechanics and experienced improper service. I discontinued that practice years ago and trusted Motor City Buick with their trained technicians for my car. I have taken my car no where else for service since.
"Motor City Fleet Department Is Great!!!! See Pete"
See Pete Garcia 6619787017 for exceptional service!!!! No hassle great selection !!!!!!!
"Omar And Buick Gmc Bakersfield Are The Best!!!"
03-27-2016
Your product specialist, Omar Saphieh, was very kind, professional, and efficient. We went in to the showroom just to look at the vehicle a few minutes before closing and told him we would be in the next day to finalize all of the paperwork and he reassured us that the transaction could be completed that same evening. Omar stayed after hours to assure that everything was completed and sent us off in a new vehicle. Thank you Omar and Buick GMC for a great car leasing experience!
"Great Service!!"
The Salesman Mark was very knowledgable about the vehicle we chose. He was very kind and helpful and went out of his way to make sure that I was taken care of. I appreciate all of his help! I will certainly refer friends and family to him.
"Great Service"
Process was very easy. Our sales person was very helpful and courteous. Everything was ready for us when we arrived to pick up our new truck.
"Awesome Service"
Sale man was very helpful and not to over bearing. I have walked away from sales men that dont give me enough space. Ryan was excellent.
"New Car Sales"
Mark Musleh was great to work with, very accommodating and took the time to explain all the details. Ive been a GMC Motorcity customer for several years and he is one of the best sales person Ive worked with.
"My New Buick Regal"
This was my fourth new vehicle in a row that I have purchased/leased, from Motor City GMC. We needed a second car for the family, and after searching the internet for the best mid-sized car for our family we kept coming back to the Buick models, the Verano, Encore and the Regal. So I texted Danny Smart who I had dealt with previously on my current Enclave, he asked what I needed and how much I wanted to spend. The next day we drove home in our new Buick Regal, Danny made the deal happen, and thoroughly explained all the new amazing technology to me and my two grandsons. We are very happy...
"Great Service Clean Facility "
Pete Garcia is amazing very helpful in my recent leasing a Buick I was able to take my time with lots of knowledge about the car I leased
"Very Happy"
Carlos Arevalo was and excellent sales person we are very happy for sure we will be back for a next suv.
"Great Service"
Everyone was really helpful when I asked any questions. I love my new GMC Canyon.. thanks to the saleman you shown me my best buy.
"Exceptional Customer Service"
By scheduling appointment for recall service, I was able to wait on my car for that process and regular maintenance because of the prompt service.
"Great Service"
It was great. Good service and helpfull. Polite and dedicated sales man. Fast process they help get the best deals
"Great Service "
01-06-2016
I went to your shop on District Blvd, They did a great job. The last time i went to the dealership i had made a appointment online i also received a confirmation. the check engine light was on. i was told that i would have to leave it for TWO days to get it check. Your other shop checked and repaired my truck in less than an hour. Your other shop i would give them FIVE Stars.
"Buick Regal"
01-06-2016
Moe was very helpful during the whole process - from the call telling me they had some good deals, to explaining the price, to explaining all the functions of the car.
"Great Service"
Friendly staff and very professional did everything they could to get me a good deal and beyond. Will go back for my next car
"Owner"
My GMC needed an alternator replaced the day before I was scheduled for a 700 mile trip. The service was performed in one day, as a priority, without an appointment and completed without problems allowing me to make the trip. My sincere thanks to all in the GMC truck service department.
"Great Service"
01-06-2016
You definitely have to be there early for an oil change so your not there all day. Great customer service
"Motor City Good Place To Buy Vehicles "
Very good place to buy new or used cars or trucks. Staff is very nice, kid friendly, snack bar was great. Coffee was really good.
"Happy Service Customer"
You did what you said you would do, and thats the best of all. Thank you so much for everything.
"Love It!"
Mark, my salesperson, was great. Prices were outstanding, and the quality of the buying experience was excellent. I added an accessory and the service department was second to none.
"Great Salesman And Car"
Kevin McKenny was my salesman. He was in a group[ of 3 salesmen standing out front and the first to speak to me, he also was very knowledgeable about the car I was seaking, came in at under the price I was searching for, and had me in and out the next day in less than an hr.
"Excellent Salesman, Steve Hook"
We have bought three other cars from your dealership, all from Steve Hook. So when we wanted another one, of course we contacted him. Unfortunately, he was off the day we wanted to come in. But no fear- Steve came in on his day off to sell us our new 2016 Sierra! Hes the best! We left with our new truck happy and satisfied.
"Gmc 2015 Canyon Scheduled Service"
Everything went as scheduled, enjoyed the experience through the helpfunessl of the personnel.Always, been a pleasant endeavor. including the concern for transportation from and to the dealer.
"30k Mile Service"
Service advisors are great, was in for 30K service with an appointment, stayed in customer lounge w/coffee & TV, service took 2 hours (too long), was way more expensive than I anticipated, but did get personal feedback from advisor about potential future issues regarding tires and brakes.
"Great Service"
The service technician was very efficient and courteous. He provided the service to my vehicle as promised, timely and at the quoted price.
"Great Service"
I love Bill Uribe!! He always gets me in and out in a timely fashion! I highly recommend him as a service advisor!
"Super Serviceman Steve To The Rescue "
My low tire light came on, so I tried to fill up the tier and it would not work. So I went to my dealership asked for my services guy Steve and he took care of me and found out I had a nail in the tire. What a blessing.
"Fantastic Service!"
Todd Richert did a fantastic job from start to finish. My truck was fixed 100% and all under warranty. I would recommend the service shop to anyone.
"Great Service And Kind Folks "
Omar is one of the most professional, humorous and kind person I have purchase a car from. The entire team was awesome!
"Buyer"
12-22-2015
I am truly satisfied with your commitment to excellence in making customers happy. I appreciate the meet and create between your staff and customers. Thank you for your efforts to build relationship with customers and complete task.
"Great!"
Great experience and would highly recommend Motor City. The process was smooth and Brett really took the time to ensure I got the truck I was looking for. Very happy!
"Awesome Service. "
Customer service was excellent. Very professional and made the effort to answer any and all questions. I will come back knowing what level of service I will receive.
"Great Service"
12-22-2015
Pretty good service. They are always very professional and Im pretty happy with the staff and service. Ill definitely come back again
"Pleasant Experience Knowledgeable Patient Staff"
The gentlemen who assisted me was Steve, I couldnt of been more pleased he was kind and patient, and took the time to explain things to me.... I look forward to doing Business w/ him in the future.....
"Recent Dealership Service Experience "
12-22-2015
My representative (Todd Richert) and staff are direct, expedient and professional, while being comfortably personable and transparent when approached with questions or for guidance - never condescending or impatient, despite an obviously very busy schedule.
"Great Service"
12-22-2015
Well I checked on line to see car inventory and got a few calls from salesmen, right away which was good. but I wanted to work with Pete Garcia and he did an awesome job taking care of us. We told him what we were looking for. He found the car had it delivered to the dealership, we went to check it out it was just what we wanted the price was great and he did all the research on rebates and had the paper work ready. It was the fastest and easiest car buying experience I have ever had.
"Great People "
My experience was enjoyable and I feel like I got the best deal in town. I appreciate the effort everyone put forward which made it possible to get a new truck.
"Great Service "
Very well organized and very helpful with what I was looking for. Great customer service I was really satisfied I really recommend this dealer ship to all family and friends. Thank you
"Best Service In The State!!!"
Danny Smart was awesome. The perfect match for my personality. He went above and beyond to get exactly what I wanted.
"Great Sales Rep"
Sami Ayoub did a great job in helping me out and making my experience at Motor City a pleasure, i feel comfortable going back to Sami for any of my needs and it would be a pleasure doing business with him again.
