Palm Springs Motors in Cathedral City, CA

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"Nice Experience"


User

from Santa Barbara, CA

Recommended? Yes

Purchased? Yes


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Nice experience all around. Have been going to this service department since 1996.

"Lincoln Experience"


User

from Palm Springs, CA

Recommended? Yes

Purchased? Yes


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My experience at Palm Springs Lincoln was fantastic. Right from the get go I was met by my sales rep Max Tallon who worked with me and helped get me in the car I wanted. He was very courteous and friendly which made the usual terrible experience of looking for a new car enjoyable. The rest of the team at Palm Springs Lincoln was very friendly and helpful. I will definitely be going back here in the future.

"Great Service!"


Palm Springs Ford Lincoln (05574)

from Palm Springs, CA

Recommended? Yes

Purchased? Yes

10-27-2017


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I love going to QuickLane. They always take good care of my car. Last time I was there, after driving about 50 miles, the "Tire Sensor Fault" light came on. We checked all the tires (they were new) and could find no problem, so I will go back and have them fix it - no problem.

Response from Palm Springs Motors:

William, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to see you soon!

"Mustang Gt"


User

from Desert Hot Springs, California

Recommended? Yes

Purchased? Yes


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Good easy experience. Nice Cars, and employee?s. Got the Car I wanted

"Buyer"


User

from Cathedral City , California

Recommended? Yes

Purchased? Yes


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An amazing experience, went so well I had to pinch myself ? Havent been there in years decided to take a chance that day and I was impressed And very happy at the outcome ????

"Very Happy"


Palm Springs Ford Lincoln (05574)

from Palm Desert, CA

Recommended? Yes

Purchased? No

10-18-2017


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Ford Closes too early on Saturday!!!!! Work was on time.

Response from Palm Springs Motors:

Roth, thanks for the great star-rating! Our team is dedicated to providing top-quality service, and were so happy to hear that your experience reflected this.

"Service"


User

from Joshua Tree, CA

Recommended? Yes

Purchased? No


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Great top-notched service by Mr Rick Mills. Made sure the truck was inducted, serviced and ready as quick as possible.

"Customer Review"


User

from Palm Springs, CA

Recommended? Yes

Purchased? Yes


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Experience with Palm Springs Ford was very professional.

"Ford Transit 250"


User

from La Quinta,CA

Recommended? Yes

Purchased? No


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Greet thanx hopefully I do my next service over there going to be the brakes alignment and everything else involved to make it run better better thanks

"Mustang Gt Parts & Service Outstanding"


User

from Indio, Ca

Recommended? Yes

Purchased? No


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Ozzy, Jim and Ivan are a great team to work with. The coordination between them is superb that you do not find at other dealerships.

"Palm Springs Motors Is The Best!!!"


User

from Cathedral City, CA

Recommended? Yes

Purchased? Yes


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My service experience was top notch from start to finish. Thank you Palm Springs Motors!!!

"Revue"


User

from Peoria, AZ

Recommended? Yes

Purchased? No


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car broke down; was towed in. car was fixed next day.

"Title For What?"


User

from Cathedral City, CA

Recommended? Yes

Purchased? Yes


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always great. from scott, to max, to joey....always treated like a friend or family. ive bought 4 cars from ps motors and recommend it to everyone i know thats looking for a car. danielle is service has gone above and beyond too. she is quick, efficient and professional.

"45,000 Mile Tune-up"


User

from Palm Desert, CA

Recommended? Yes

Purchased? Yes


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Efficient and speedy work. Very pleasant lounge to relax in.

"Great Experience."


User

from Cathedral City, CA

Recommended? Yes

Purchased? Yes


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Brought my car in for routine service and as usual, received the best experience. Danielle Brian provides excellence every time.

"Palm Springs Motors"


User

from Rancho Mirage, CA

Recommended? Yes

Purchased? Yes


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All the personnel I worked with were very helpful and courteous.

"Amazing Car Buying Experience! 5 Star Treatment!"


Palm Springs Ford Lincoln (05574)

from Palm Springs, CA

Recommended? Yes

Purchased? Yes

08-25-2017


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Im re-posting this review because there was an error that occurred when I submitted my review of you guys a few weeks ago, and it accidentally gave you a 1 star rating instead of the 5 star rating that I meant to give you. Im sorry for this mistake - feel free to delete that review. Make no mistake that you guys deserve 5 stars all around! We had an amazing experience shopping for our new car at Palm Springs Mazda. The staff was beyond helpful and really made both my partner and I feel like they truly cared about meeting our needs. Our salesman, Chayse, was super friendly, fully knowledgeable about the vehicle we wanted, and treated us very respectfully. No sleezy sales-pitch attitude here! This guy was the best and talked to us like the informed adults we are, and he was straight-forward about everything. The Sales Manager, Greg, was also super friendly and went above and beyond to meet the price we could afford. Very impressed! As for my new Mazda CX-5...Im in love!!! Its like a freaking spaceship with all its features! This is one sweet and smooth ride! Thanks again for taking care of us and making us Mazda fans!

Response from Palm Springs Motors:

Clay, our Staff works hard to go the extra-mile for our valued guests! We appreciate you taking the time to update your review to reflect this fantastic visit, and will be sure to let Chayse know how much you appreciate his service! Please let us know if there is ever anything else we can do for you! Safe travels!

"I Received Excellent And Timelly Service"


User

from Palm Desert, CA

Recommended? Yes

Purchased? Yes


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The quality and excellence of service is the greatest.

"The Trustworthy Group"


User

from Palm Desert, CA

Recommended? Yes

Purchased? Yes


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EXCELLENT GROUP at Quick Lane. The saw, they diagnosed, they fix!

"Happy Customer"


User

from Palm Desert, CA

Recommended? Yes

Purchased? Yes


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John F. in the Quick Lane service area always goes above & beyond.

"Service"


User

from Coachella, Ca

Recommended? Yes

Purchased? No


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Palm Springs Motors was so awesome and they explain everything they did to my car. And I really appreciate that.

"They Ensure Safety"


User

from Palm Springs,ca

Recommended? Yes

Purchased? Yes


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Rick was very kind and took care of my car!! I told him I was going on a long road trip and needed to be assured my car would perform well while I was away.

"Good Service"


User

from Palm Desert, CA

Recommended? Yes

Purchased? Yes


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Found problem quickly and resolved faster than promised.

"Excellent Experience"


Palm Springs Ford Lincoln (05574)

from Palm Springs, CA

Recommended? Yes

Purchased? No

08-12-2017


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Couldnt have been better. My service rep Tim is always friendly and professional.

Response from Palm Springs Motors:

Mark, thank you for writing this fantastic review and giving our dealership such a high star rating! We love Tim! We hope to be of service to you again! Take care!

"Amazing Car Buying Experience!"


Palm Springs Ford Lincoln (05574)

from PALM SPRINGS

Recommended? Yes

Purchased? Yes

08-09-2017


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We had an amazing experience shopping for our new car at Palm Springs Mazda. The staff was beyond helpful and really made both my partner and I feel like they truly cared about meeting our needs. Our salesman, Chayse, was super friendly, fully knowledgeable about the vehicle we wanted, and treated us very respectfully. No sleezy sales-pitch attitude here! This guy was the best and talked to us like the informed adults we are, and he was straight-forward about everything. The Sales Manager, Greg, was also super friendly and went above and beyond to meet the price we could afford. Very impressed! As for my new Mazda CX-5...Im in love!!! Its like a freaking spaceship with all its features! This is one sweet and smooth ride! Thanks again for taking care of us and making us Mazda fans!

Response from Palm Springs Motors:

Clay, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (760) 328-2102 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

"Truck Service"


User

from Cathedral City, Ca

Recommended? Yes

Purchased? No


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Service Attendant and Tech were very helpful. Cost was reasonable.

"Great Experience At Palm Springs"


User

from Guadalupe, CA

Recommended? Yes

Purchased? Yes


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The salesman was extremely knowledgeable, friendly and made the experience of buying my Explorer Sport as easy possible.

"2017 Mazda Cx-5"


User

from Palm Springs,CA

Recommended? Yes

Purchased? Yes


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I had a great experience because first of I didnt feel pressure to buy, all my wants and needs that I wanted from a car were met Alex listened to exactly what I needed and wanted from a car and delivered and answered all my questions and concerns which was very important to me. Just when I thought I knew exactly what car I needed he presented me with something better beyond my expectations and Iam extremely satisfied with my choice thanks to Alex Alvarez. I have and would keep on recommending all of my family and friends to Alex Alvarez.

"New Cx 5"


User

from Palms springs

Recommended? Yes

Purchased? Yes


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I went to look at new Mazdas and I was help by Jose Zamora he help with all my questions and he show me the car I was looking for also. Max was very helpful no pressure it a was a very nice expirence I will recommend all my friends and family to go and buy a car at palmsprings Mazda and ask for Jose and Max thank you guys

"Cars.com"


User

from Palm Springs, CA

Recommended? Yes

Purchased? Yes


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excellent service don by Denielle brian 100 procente

"Great Job!"


Palm Springs Ford Lincoln (05574)

from Yucca Valley, CA

Recommended? Yes

Purchased? No

07-18-2017


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I started coming to Palm Springs Ford due to a nearby dealership shortfall. PS Ford did not disappoint! They treat me very well, as a dealer should, considering the amount of money we spend to buy our vehicles. Excellent customer service! Thank you, Palm Springs Ford.

Response from Palm Springs Motors:

Steve, it is great to read such wonderful comments about your recent experience with us! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

"Repairs On 2014 Ford Explorer"


Palm Springs Ford Lincoln (05574)

from Palm Desert, CA

Recommended? Yes

Purchased? Yes

07-18-2017


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The Client Advisor, Rick Mills, was terrific. He listened to my needs & concerns regarding my vehicle. He stayed in touch with me to give me status updates as when the work would be completed and he made sure that everything was taken care of.

Response from Palm Springs Motors:

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Our team is dedicated to providing top-quality service, and were so happy to hear that your experience reflected this.

"Window Repair"


User

from Palm Desert, CA

Recommended? Yes

Purchased? Yes


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The repairs were done as requested. However, I did have to return as trim piece that had to be removed to make the repair was not reinstalled properly.

"Mustang Warranty Repair"


User

from Palm Springs, CA

Recommended? Yes

Purchased? Yes


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Went in on Monday, July 3rd and was pleased to see the place fully staffed AND busy. They had me out of their in 90 minutes for a warranty repair. Love doing business with these folks.

"Customer Survey"


User

from Coachella, California

Recommended? Yes

Purchased? Yes


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Great service with our dealer Ray Salazar! He gave all his energy and support to seal the deal. I would come again for my next purchase of my choice of vehicle.

"Customer"


User

from palm springs

Recommended? Yes

Purchased? No


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Tyler was a great Salesman, he was kind, very knowledgeable, friendly, he made eye contact, and I can tell Tyler likes his job.

"Loved My Experience"


User

from Palm Desert, CA

Recommended? Yes

Purchased? Yes


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Loved working with Tyler B. He was very knowledgeable and fun, would definitely recommend him to anyone looking for a great deal on a car. It was a surprisingly quick and enjoyable experience. Excellent customer service!

"2nd Lease"


User

from Palm desert, CAPA

Recommended? Yes

Purchased? Yes


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It was time to upgrade my auto lease.All the guys,Marcos Greg and Manny bent over backwards to make my deal good. Regards Mikole Kaar

"Satisfied"


Palm Springs Ford Lincoln (05574)

from Indio, Ca

Recommended? Yes

Purchased? Yes

07-06-2017


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I dropped my vehicle off late in the afternoon with no appointment because my air conditioning had failed. I had the car back the next day.

Response from Palm Springs Motors:

Vincent, our Staff works hard to go the extra-mile for our valued guests! It is great to hear our Staff took such great care of you! We hope to see you here again!

"Palm Springs Motors Rocks"


User

from Cathedral City, CA

Recommended? Yes

Purchased? Yes


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A 5* service rating. I brought my car in, was taken care of with my appointment whcich turned out to be free, since my car was under warranty. Had a free car wash, and everything was checked that I had concerns about. I received a call to say my car was ready.

"Great Customer Service"


User

from La Quinta, CA

Recommended? Yes

Purchased? Yes


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As a repeat customer, our experience was above and beyond our expectations. Shout out to Alan Landon, our relationship with him throughout the years has always been superior.

"Best Service"


User

from palm springs,ca

Recommended? Yes

Purchased? No


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It felt like they wanted to fix my car not like other places were they dont want to

"Outstanding Employees!!"


User

from La Quinta, CA

Recommended? Yes

Purchased? Yes


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We would first like to thank Danielle Brian for her Superior Communication Skills, her Infinite Wisdom, her Unflappable Exuberant Personality, and her Overall Excellent Personal Dedication to her customers! We have had to bring our C-max in for several problems, and Danielle has been Outstanding every time. If you have an award for Employee of the moth, or year, Danielle should win this hands down. Thank you Danielle for taking such good care of us!!!! We would also like to thank our Technician Dylan Johns for his Expertise in repairing our vehicle>

"Outstanding Employee"


User

from La Quinta, CA

Recommended? Yes

Purchased? Yes


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We would first like to thank Danielle Brian for her Superior Communication Skills, her Infinite Wisdom, her Unflappable Exuberant Personality, and her Overall Excellent Personal Dedication to her customers! We have had to bring our C-max in for several problems, and Danielle has been Outstanding every time. If you have an award for Employee of the moth, or year, Danielle should win this hands down. Thank you Danielle for taking such good care of us!!!!

"Dealer Review"


User

from Palm Desert, CA

Recommended? Yes

Purchased? Yes


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Excellent Service provided by Dealer!!!!!!!!!!!!!!!!!!

"President"


Palm Springs Ford Lincoln (05574)

from Indian Wells, CA

Recommended? Yes

Purchased? Yes

06-21-2017


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Always well done. Service department is dedicated to customer satisfaction

Response from Palm Springs Motors:

Chuck, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!

"Great Service Staff"


Palm Springs Ford Lincoln (05574)

from Palm Springs, California

Recommended? Yes

Purchased? Yes

06-06-2017


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Great staff at this service location. They really step up to the plate when I have a concern with my car.

Response from Palm Springs Motors:

Thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

"Great Service Staff"


User

from Palm Springs, California

Recommended? Yes

Purchased? Yes


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Great staff at this service location. They really step up to the plate when I have a concern with my car.

"Palm Springs Motors"


User

from Palm Desert, Ca

Recommended? Yes

Purchased? Yes


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Quick, efficient, pleasant -- great service from Tiffany and crew.

"First Ford Services"


User

from Twentynine Palms, California

Recommended? Yes

Purchased? Yes


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I dropped my truck off at 7 am and was greeted and processed through within 5 min by Rick. He was very courteous. I returned almost three hours later and my truck had been fully serviced and washed. Rick explained everything that had been done to the truck thoroughly. This was my first experience with having a vehicle serviced by a Ford dealer and I was not disappointed. Rick and the rest of the staff did an outstanding job. Thank you.

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