Metro Honda in Montclair, CA

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"Service & Repair"


User

from Upland, CA

Recommended? Yes

Purchased? Yes


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Joseph King is very attentive to my needs for servicing both my Honda vehicles. I always feel I can trust him and his recommendations for repair. I highly recommend him for his excellent service to his customers.

"Excellent Service"


User

from Claremont

Recommended? Yes

Purchased? No


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I will only have my car serviced by Vance Wilcox, he is exceptional at his job and is always incredibly courteous. he is a credit to Honda

"Repair For Air Bag"


User

from Montclair california

Recommended? Yes

Purchased? No


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Took my car in to get Serviced for a passenger recall air bag repair.. I arrived at 645 am. Not open yet. But a few moments afterwards attendants opened and I drove up To concierge. 100% customer service after. Gordon was the attendant that helped me. I highly recommend metro Honda Montclair!

"Check Engine Light Diagnosis."


User

from Pomona, CA

Recommended? Yes

Purchased? Yes


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Vance took care of me during this service. He was very courteous and professional. He checked me in and made me feel very comfortable. It has been my experience that every time I have a problem I can discuss it with him and he does everything in his power to make it a very pleasant and professional experience. I have had nothing but the best of experiences using Metro Honda Service.

"5000 Mile Check Up 2017 Honda Accord Touring"


User

from Claremont , Ca

Recommended? Yes

Purchased? No


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Joseph King has done an outstanding job of taking care of our Hondas for many years. Today was no exception. We were in and out in a reasonable time and all the service that was necessary was performed.

"Customer"


User

from Chino,Ca

Recommended? Yes

Purchased? No


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Great customer service and not pushy in sales! Great coffee and cookies while you wait !

"Awesome Experience"


User

from Chino, CA

Recommended? Yes

Purchased? Yes


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Process was quick and easy. Thank you to Jose for a pleasant experience. If you’re in the market for a new/used car, contact Jose at Metro Honda!!

"Satisfied Customer"


User

from Fontana

Recommended? Yes

Purchased? Yes


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Jose Puebla was great! If you want GREAT customer service and No pressure this is the person you need to talk. Very professional, kind, friendly, respectful and helpful and most importantly he was honest. I could guarantee you, you will have no regrets. Jose went above and beyond to take care of me. Im really grateful to Jose for making the Best deal, Im very happy with my new Honda Civic. Once again, thank you Jose Puebla.

"Very Pleased With Our Purchase"


User

from Montclair, CA

Recommended? Yes

Purchased? Yes


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My wife and I purchased our new Honda from Francisco Medina recently. He was very professional and courteous. Not once did we feel under pressure to make a purchase. The whole buying process was pretty quick and Francisco kept us informed about everything pertaining to our purchase along the way.

"New Car Purchase"


User

from CA

Recommended? Yes

Purchased? Yes


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I would like to thank Genaro Amaya and Gil Lopez at Metro Honda. After having been to several dealerships to try to purchase a 2017 Honda HRV with no success, I went to Metro Honda and was helped by Genaro Amaya. He was very helpful and considerate of my budget. He worked hard and, along with Gil Lopez, was able to get me a fair price on a 2018 Honda HRV! I would defintely recommend that prospective buyers come in and see Genaro Amaya at Metro Honda.

"New Car, Pls See Mr.genaro Amaya"


User

from CORONA, CALIFORNIA

Recommended? Yes

Purchased? Yes


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Buy NEW Car, please see Brother Genaro Amaya. He will get you the car that you want. Great! Fantastic! Excellent! Wonderful! "The Best" . Praise The Lord! Thank You Lord Jesus! Amen! God Bless! Amen! Have A Nice Day! Best Wishes From William Chan

"Buy New Car, Please See Mr. Genaro Amaya.excellent"


User

from Corona, California

Recommended? Yes

Purchased? Yes


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Need NEW Car, please ask for Brother Genaro Amaya. Long Story Short, Great! Fantastic! Excellent! Wonderful! "The Best" . He will get you the car you want. Praise The Lord! Thank You Lord Jesus! Amen! God Bless, Have A Nice Day! William Chan

"Made It Easy"


User

from Lake Arrowhead

Recommended? Yes

Purchased? Yes


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I dont like buying cars period. Found a preowned subaru at Metro Acura I was interested in called and talked with Jeremy Kuettle. Jeremy was very helpful, didnt press me and we tentatively agreed on a price. I showed up Jeremy had paper work ready and even knocked a couple hundred of the price. Entire process took about an hour. Thank you Jeremy.

"Buying From Metro"


User

from Pomona

Recommended? Yes

Purchased? Yes


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Im not going to lie the buying process was a battle, took some hours, but the sales person Albert Mendoza made the process go by soo much easier. If it wasnt for him I probably wouldnt have gotten the car, he knew so much about the car I was interested and I can genuinely say he was invested in the satisfaction of my purchase. If you go to metro honda go to Albert Mendoza you wont be disappointed.

"Good Services"


User

from chino hills

Recommended? Yes

Purchased? Yes


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great services, good deal, if you looking for a honda ask for lawrence.

"Five Stars And Two Thumbs Up"


User

from Chino, CA

Recommended? Yes

Purchased? No


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Vance Wilcox and the team at Metro Honda exceeded my every expectation. The facility is very clean and the service department is highly organized, facilitating a quick arrival and departure. I was greeted with a smile by Vance Wilcox who made the process enjoyable. It took just a few minutes before I was on my way. He kept me apprised of progress and provided me with updates, inclusive of the service completion. My pickup experience was as "no hassle" as the drop off.

"Awesome"


User

from Las Vegas, NV

Recommended? Yes

Purchased? Yes


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I live in Vegas and some hybrid cars are really difficult to find here. I had been looking for a Lexus CT for a very long time and the ones that are available here in Vegas were either way out of my budget or were not the particular trim I wanted. I decided to take a drive down to California to "maybe" purchase one. Although I had originally planned to visit multiple more dealers, Metro Honda was the first one I stopped at and I ended up buying my new CT there because of the friendly customer service. Daniel Gamez was my salesman to help me get the right deal and he is a humble, professional, and respectful guy. Some salesmen can be a pain in the butt to talk to and not a lot of them are easily approachable, especially for an introvert like myself. Daniel was not just another salesman I have dealt with in the past. He volunteered to walk up to me and actually "helped," rather than trying to sell me something I may not even need. Not to mention that I do not have the best credit history, Daniel acknowledged that my credit score does not represent my work ethics and got me the deal I wanted. My experience at Metro Honda with Daniel was awesome.

"Metro Honda"


User

from La verne California

Recommended? Yes

Purchased? Yes


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Andrew and Will of Metro Honda Awesome and gave me what I wanted 2018 HRV EX at the price I wanted when Cerritos Honda and Norwalk Honda said they only had 2017 HRX LX in stock in green and colors that I would never want. Next morning I got a call from April Metro Honda and Andrew and Will got to work got me not only HRV LX but 2018 in WHITE!!!!! They exceeded all my expectations and gave me an ice cold Pepsi as well in all it took no more than an hour The Owner also came out just to say hello THATS GREAT SERVICE AND THEY TREAT YOU LIKE FAMILY!!!!!!!! My CREDIT SCORE IS VERY HIGH ITS MIND Boggling TO ME THAT THE OTHER DEALERS DIDNT GO THE EXTRA MILE MY RECOMMENDATION TO EVERYONE GOOD OR BAD CREDIT METRO HONDA WILL FIGHT FOR YOU THIS IS MY 7th Car ANDREW SAYEGH AND WILLHOLMES SALLS MANAGER THANK YOU GO SEE THEM NO LIES THEY WILL GET YOU ROLLING!!!!!! METRO HONDA #1 They have full stock!!!!! ALL OTHER HODA DEALERSHIPS WANT TO CLEAR UP THERE 2017 Stock beware Happy Shopping Goodluck.

"Great Experience"


User

from Claremont

Recommended? Yes

Purchased? Yes


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Bought a new car from Albert MENDOZA at Metro Honda, he worked hard to get us a price that was fair. He made the buying experience easy. Thank you for a great Experience.

"Maintenance Service"


User

from Chino, Ca

Recommended? Yes

Purchased? No


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Gordon Jackson was very professional and curtious . He informed us of how long our service would take and it was done as promised. Our car was cleaner than when we brought it in for service. We are very satisfied with the friendly atmosphere of Honda Metro.

"Great Experience Purchasing Our New Tlx"


User

from Rancho Cucamonga, CA

Recommended? Yes

Purchased? Yes


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Deanngello Stapleton was our car salesperson when we recently purchased our new 2018 Acura TLX. He went out of his way to provide great customer service. We are very pleased with our new vehicle and the transaction went smoothly. We have purchased an Acura at Metro in the past and are also pleased with the efficiency of their service department.

"Car Service At Metro Honda."


User

from Claremont, CA

Recommended? Yes

Purchased? No


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Service advisor was Sandy Ireland. She was excellent. She explained what needed to be done, how much it will cost, and kept me abreast of the progress. Service was completed on time and car works well. Thanks, Sandy.

"Brake Repairs"


User

from La Verne Ca

Recommended? Yes

Purchased? No


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Sandy Ireland really took care of me! I went in to get my front and rear brakes repaired . She made sure my brakes were repaired in a timely manner and worked around my schedule. She honored my cousin as well. My technician Paul Paramo did and excellent job and had my car done sooner than I expected. What a great experience. Thank you both!

"Car Service"


User

from Chino, CA

Recommended? Yes

Purchased? No


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Gordon Jackson assisted me in getting my recall part for my Honda. He was extremely professional and friendly, and he even gave me a free car wash! He was helpful in making it an easy process, and he also offered a shuttle ride back to my house. Hes great!

"Awsome Service Joseph King!!"


User

from Claremont

Recommended? Yes

Purchased? No


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i always go this service center because you cannot get such credible service whereas other llace does not!

"Metro Honda Montclair"


User

from Pomona ca

Recommended? Yes

Purchased? No


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I have been going to the same person for the past five years to get my car serviced. I always ask for Henry Gonzalez when I schedule an appointment. He makes the process so simple and provides amazing customer service. As long as metro Honda employs people like Henry they will continue to get my business.

"Great Job, Polite Service"


User

from Mt Baldy, CA

Recommended? Yes

Purchased? No


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Went in for recall and oil change, everyone was helpful, and got my shuttle service immediately. Also at the end of the day I needed a shuttle unexpectedly and they were very prompt and polite. Joseph King was my service assistant and he was wonderful. Thanks Metro Honda!

"New 2017 Mdx W/ Tech"


User

from Apple Valley, CA

Recommended? Yes

Purchased? Yes


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We just purchased a 2017 MDX at Metro Honda/Acura in Montclair and "Ivan Lopez "was the best salesman he knows Acura cars and he likes his job. He made our experience memorable his enthusiasm and excitement about Acura seal the deal. Go see him hes patient as well. Victor our finance guy was also great who says that about the finance guy its the truth no games at all. Thanks Montclair Acura/Honda

"Marysella Saffron 11111111111111111111111111111111"


User

from Claremont, CA

Recommended? Yes

Purchased? No


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Gordon Jackson in Service Department at Metro Honda was exceptional. He was professional and friendly.

"Thank You Metro Acura!!"


User

from Pasadena, California

Recommended? Yes

Purchased? Yes


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Metro Acura made the car buying process so easy and enjoyable. I literally made one phone call and the dealership did the rest. Deanngelo Stapleton remained in contact with me throughout, found the car I was looking for, kept me updated on the paperwork. He even delivered the vehicle to me and instead of signing the vehicle documents in some office with high pressure, we signed them in my living room! I cannot say enough nice things about Deanngelo, Karina, and Metro Acura and recommend anyone give Deanngelo and Metro Acura a call if you are in the market for an Acura (and if you are not you should be!!)

"Great Service"


User

from La Verne, CA

Recommended? Yes

Purchased? Yes


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I have been a Honda owner for many years now. Joseph King has been my "go to" customer service advisor for most of that time. When I pick up my car I feel confident that all the NEEDED maintenence work was done. .

"Vance Wilcox"


User

from ontario, ca.

Recommended? Yes

Purchased? Yes


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were recommended to vance wilcox for assistance. was very helpful and explained the process of handling our problems.

"Excellent Service"


User

from RANCHO CUCAMONGA

Recommended? Yes

Purchased? No


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Weve been taking our 3 Hondas at Metro Honda for repairs for several years now. We liked coming here for the friendly atmosphere. Their service advisers are honest and will do their best to get your car repair on time. Last week, JOSEPH KING went above and beyond to get my car repaired for a reasonable cost. Him and his manager reached out to American Honda to get goodwill assistance to repair my 09 accord. Good job!

"Mrs. Jenny Torres"


User

from Pomona,Ca

Recommended? Yes

Purchased? Yes


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Ive bought a couple cars from two different dealerships but by far the best experience is from Metro Acura of Montclair!!!! Ivan Lopez was ...hands -down , the best!!!. He is very knowledgeable and is an excellent sales person. Victor Prada was also excellent at accommodating our needs. Overall it was a great experience and I thank Ivan Lopez for doing an excellent job with the entire process. Thanks Ivan Sincerely, Super Happy Customer Jenny TOrres

"Awesome Service"


User

from Twentynine palms, CA

Recommended? Yes

Purchased? Yes


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Came in looking only for prices and left with a car and it was very nice looking one too. Got helped in every way possible and they met my needs. Especially the dealer was very professional and helping. He helped us get the car we wanted and was interactive with us.

"Excellent Service"


User

from San Dimas, CA

Recommended? Yes

Purchased? Yes


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I find Mr. Joseph King very helpful, polite and prompt.

"Well Oiled Machine"


User

from Glendora, CA

Recommended? Yes

Purchased? Yes


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Metro Hondas service operation is a well oiled machine. John Garcia was very efficient, even if his approach is cliched at times (wheres your race car parked? I need your autograph...). Though it took an hour and thirty minutes for an oil change and tire rotation the showroom had an iPad for the kids and a 70" flatscreen to occupy the wait. You wont be disappointed.

"Great Service! "


User

from la verne CA

Recommended? Yes

Purchased? No


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Done my service here, and its speedy and they done a great job! My advisor Joseph King does a prompt job and very nice and positive guy!

"Best Service Department."


User

from Alhambra

Recommended? Yes

Purchased? No


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I was so much happy to have my car get service at this dealer. The customer services are very courteous, the technicians got a job done early than promising time. Thanks so much John Garcia.

"Mr Henry J Abarca"


User

from Rancho Cucamonga, CA

Recommended? Yes

Purchased? Yes


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When I brought my car for maintenance, Gordon Jackson was the service person that helped me. He was courteous and knowledgeable and suggested besides the regular service what other service it needed due to years model. The service was done in a timely manner and faster than it was suggested. I would recommend Mr Jackson anything I bring my cars

"Thank You Sandra And Team!"


User

from Fullerton, CA

Recommended? Yes

Purchased? No


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Sandra was very helpful in getting my car serviced quickly, answering my questions and making my experience a positive one. Waited less than 30 min for my oil change + other services and even got an unexpected car wash. Much thanks to Sandra and the Metro Honda team for your efficiency!!

"Sandy Ireland At Metro Honda"


User

from Rialto,Ca

Recommended? Yes

Purchased? No


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Sandy Ireland was excellent in providing outstanding customer service for my car needs. She is extremely pleasant and very easy to talk to. Outstanding level of service by her. Sincerely, Nate Williams

"Customer"


User

from Rancho Cucamonga

Recommended? Yes

Purchased? No


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Joseph King provided me with excellent customer service as the folks at Metro Honda always have. He repeated what Id told him to ensure hed heard what I was saying correctly and assured me that repairs would only be with my permission once they discovered the issue. He then called and walked me through what they found. He didnt try to get me to do any unnecessary repairs and was patient when I asked about my previous services there. I ONLY take my car to Metro Honda for repairs.

"Amazing Customer Service!"


User

from Montclair,CA

Recommended? Yes

Purchased? No


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This is my first time going to this dealer near my house to change my cars oil. My advisor is Gordon Jackson. It took me no less than 10 mins to go through all process before they do the service. He offer me to get shuttle to home. The shuttle service is only till 4pm but he still makesure if someone would pick me up when the car is ready. Everything going smooth and very satisfied. If you go there, ask for Gordon Jackson. Hes the best!

"Great Service"


User

from Upland, CA

Recommended? Yes

Purchased? Yes


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I have worked with service rep, Sandy Ireland, several times since purchasing my Honda CRV. She is very helpful, and efficient. Her outstanding service is an definite asset to Metro Honda. Keep up the good work , Sandy. You are awesome!!

"Great Customer Service!"


User

from Ontario, CA

Recommended? Yes

Purchased? Yes


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Armando Monsalve really did a very great and professional customer service. He worked things out to meet what i need. what i am impressed the most is that unlike any other salesperson Ive talked to, Armando wont pressure you in getting a new car. He listens to concerns and financial constraints and try his best to find options that will work out. i am so impressed of his service.

"Great Service, Would Def Recommend"


Jeffrey De Lios

from St George Utah

Recommended? Yes

Purchased? Yes

07-26-2017


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Made the round trip of 800 miles to buy a car here. I compare prices nationally for the best deals on the best used cars, and I feel that I got a very competitive price on a great used car. Ivan Lopaz was our sales consultant and was very friendly and knowledgeable without being pushy. We appreciated our experience and would definitely purchase a car here again!

Response from Metro Honda:

Hello Trevor and Carol, Thank you for making the long trip to us. We certainly appreciate your business and I will pass on the positive feedback to Ivan. Thank you again, and welcome to the Metro Family! Sincerely, JD De Lios Client Care Director Metro Honda & Metro Acura 909-625-5000 jdelios@metrohonda.com

"Great Service, As Always."


Jeffrey De Lios

from CA

Recommended? Yes

Purchased? Yes

07-26-2017


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Vance always takes good care of us. We needed the car back fast, and he had it ready by 8 the next morning so we could make my daughters piano camp. Many thanks!

Response from Metro Honda:

Hello Chuck, Thank you for visiting our Service Department. Im glad that we were able to satisfy your needs and timing. We definitely look forward to servicing you and your vehicle in the near future! Sincerely, JD De Lios Client Care Director Metro Honda & Metro Acura 909-625-5000 jdelios@metrohonda.com

"Excellent Service"


User

from Montclair, CA

Recommended? Yes

Purchased? No


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Always excellent service from Metro Honda from Joseph King and any of the service people that take care of me. Thank you.

"Recall On Battery Fire Repair Service"


User

from Chino Hills, CA 91709

Recommended? Yes

Purchased? Yes


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In my past experience especially going to a Car Dealer for my car repair service usually take very long time waiting. My appointment was at 7:15 am on Friday, July 21st, 2017 at Metro Honda but I got there little before 7 am. The people were very active and show care to the all of customers were in service line. This was a quite of new experience that I didnt have before compare to other Car Dealers. Mr. Gordon Jackson came to me with very courteously and asked me why I was here and I replied to him that I am here for the recall on batter fire. He then provide an estimated time for service, offer a complimentary car wash and multi-point vehicle inspections. Mr. Gordon Jackson is a true professional service representative and I was extremely satisfied with his service.

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