MK Smith Chevrolet in Chino, CA

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"Great Experience!"


User

from Corona ca.

Recommended? Yes

Purchased? Yes


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I went shopping for a vehicle this week and was met by Cruz my salesman. In all the years of buying cars, I definitely have to say Cruz was the best. What a great young man. He was extremely professional and highly competent in his job. He was not pushy very respectful and knowledgeable about vehicles. He made the experoence very enjoyable...great salesman and person. The entire staff from the manager, finance everyone was very professional. Matt prepped my vehicle after I bought it and did an outstanding job. He also was a true professional. You can definitely be proud of your staff because they earned my business. Your dealership is top. Thank you very much and I am enjoying my vehicle! Sincerely BH

"Mk Smith"


User

from Montebello, CA

Recommended? Yes

Purchased? Yes


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Awesome to visit, you will leave with a new vehicle, great online experience.

"Best Chevy Dealer In So. Cal"


User

from Covina, CA.

Recommended? Yes

Purchased? Yes


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I want to thank everyone at M.K. Smith Chevy for making my car buying experience easy & pleasant. I want to especially thank Stacie Vandermate for her professionalism. She went above & beyond to make sure the entire process was fast & easy. Thank you Stacie! I recommend that everyone please check out M.K. Smithss inventory & great prices. Thank you M.K. Smith Chevy for your excellent service!

"Mk Smith Chevrolet"


User

from Chino, California

Recommended? Yes

Purchased? Yes


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I came into MK Smith to purchase an Equinox. Curtis McCoy helped me out, and told me everything i wanted to know about the Equinox, as well as all the different offers and ways to make it easy for me to purchase the car. I left that day and didnt buy anything. Nevertheless, I was drawn right back to MK Smith the next day. I called Curtis and he told me that the deal was still available. However after test driving the Equinox, I was not satisfied. While there I saw and fell in love with the Chevrolet Cruise Premier 2016. Curtis was able to work everything out to my satisfaction. The car was lovely, the payment was right, and the experience was pleasant. I am so glad I came to MK Smith. Curtis made me feel like I was apart of the MK Smith family. Ive been telling everyone about the excellent deal I was given and how much I love my new car. Ive been talking about the niceties of my overall purchasing experience. I want to thank Curtis McCoy and Steven Evangelista for helping me to buy the car of my dream.

"Well Worth The Drive"


User

from San Diego, CA

Recommended? Yes

Purchased? Yes


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Great experience. Well worth the drive, went up there from San Diego. They offered me the best pricing by far. They offered me options and pricing that no other dealership was able to. Will be going back there for any of my future Chevrolet needs. They have earned a customer for life. Humberto, Stacie, Joe, and the rest of their team were all great and hope to see them again in the near future. Thanks again guys.

"Great Sales Reps"


Jason Davis

from Chino, Ca

Recommended? Yes

Purchased? No

03-15-2016


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I would recommend buying your vehicle from mk smith

Response from MK Smith Chevrolet:

We are happy you found us so helpful, Alfred! We appreciate your positive review!

"President/ceo; Chief Electrical Engineer"


User

from Chino, CA

Recommended? Yes

Purchased? Yes


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The salesmen bent over backwards to help but the holiday season, other customers and a shortage of Volts at the site turned a great experience into one of unusual pressure.

"Fast And Efficient "


User

from Victorville, California

Recommended? Yes

Purchased? Yes


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It was great, Brandon Ramirez was excellent. I got what I wanted and came away a happy and satisfied customer.

"Great Service "


User

from Eastvale, ca

Recommended? Yes

Purchased? No


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The service department was fast and we were treated great

"Thank You Mk Smith"


User

from Chino, CA

Recommended? Yes

Purchased? Yes


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MK Smith made my car purchase simple and fun. Ive heard everyones horror stories about purchasing a new car, so I was expecting that going into my purchase. MK Smith took all of that worry away and made my experience amazing. Dave from Internet sales took care of me and got me the exact Chevy Colorado I wanted for exactly the price I wanted. Thanks Dave and MK Smith!

"Great Service"


User

from Hemet , Ca

Recommended? Yes

Purchased? Yes


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It was great people down to earth and Understandable to me. thanks

"Review Of Mk Smith Chevrolet Dealership"


User

from Ontario, Calif

Recommended? Yes

Purchased? No


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MK Smith Chevrolet has been my dealership for quite a number of years. I had bought 2 vehicles here and have my services done often. The dealership have always been fair and on the level. Thats the kind of dependability that I rely on.

"Stacie Is An Awesome Sales Person!!"


User

from Glendora, CA

Recommended? Yes

Purchased? Yes


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First off, we were unsure where to purchase this vehicle! We got to MK Smith and met Stacie and the deal was done! She treated us like family! She was caring for our daughters, and our oldest was even asking about her the next day!! She explained the deal,car,and what to expect in a very professional manner and still delivered us that human touch! We left not only knowing we got a new car, we realized we gained a great relationship with MK Smith because of Stacie! She is the example of what a salesperson is, exemplary! Thanks Stacie, Mia and Emi say Hi!!!!!!!!!!!! :))

"I Recommend Mk Chevy And I Recommend Joe Boghos!!!"


User

from Corona ca

Recommended? Yes

Purchased? Yes


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I just purchased a wonderful used car from MK Chevrolet and was treated with excellence from beginning to end from Joe Boghos. He made this transaction painless and quick. He has my vote in recommending him for the next time you purchase a car!! Thank uou again and again. Finance Joe made this experience also enjoyable and quick !! Merry Christmas! Thanks again..happy in Corona¿¿¿

"Customer Service Is #1"


User

from riverside,ca

Recommended? Yes

Purchased? No


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the customer service is awesome, i always get treated like someone and not a number and that i like a lot.

"Always Delivers Great Service "


User

from Chino, CA

Recommended? Yes

Purchased? No


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I love MK Smith! Every time I come here I get the best service. My whole family has only bought from MK because they are the best at customer service. For example, I usually like to leave my car over night for morning service but this past Friday I came a few minutes after they service department had closed. But Dave was still in his office and came out to help me! I thought that was really nice of him! I really admire all the employees at MK.

"Good Work!"


User

from Pomona, CA

Recommended? Yes

Purchased? No


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The Service Advisers/Advisors are very helpful - and I am hopeful that the skilled mechanics are carrying out their responsibilities to service my car correctly. My car operated very well after this service.

"Best Dealership In California"


User

from Las Cruces, NM

Recommended? Yes

Purchased? No


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The Service Department was friendly, thorough and dilligent about the service performed. The work was done in a timely manner and when promised.

"Always The Best Service"


User

from Chino, California

Recommended? Yes

Purchased? No


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I am always very happy with the service I get @ MK Smith Chevrolet. Their entire team there are always so helpful and polite. I will continue to purchase my vehicles there and get them serviced there as well. Thank you MK Smith Chevrolet Anthony Alarcon Owner of 2015 Chevy Silverado

"Awesome Service"


Jason Davis

from Montclair, California

Recommended? Yes

Purchased? No

12-03-2015


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MK Smith has been a very impressive dealership that l have grown to trust in everything they do.....RIGHT!

Response from MK Smith Chevrolet:

We are glad you chose our dealership, Robert. We appreciate your review and hope we can continue serving you for many years to come!

"Dealership With Good Values"


User

from Chino, CA

Recommended? Yes

Purchased? Yes


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I had been shopping for a new suv for a couple of weeks and had gone to Nissan and Honda; however, I found the prices more than what I was willing to pay. I have purchased Japanese cars for the last 25 years so on a whim I got up Monday morning and decided to check out the local M.K.Smith Chevrolet dealership. I went early in the morning thinking I would be able to look at the suv cars when no salesmen would be around. Well, I met Alex, and he asked me what I was looking for, no pressure, but very informative. He showed me the 2016 Traverse and I found exactly what I was looking for and at the price I was willing to pay. I have enjoyed my purchase since it fits all my needs, it has a backup camera, leather seats, it has an 8 passenger capacity, since I have 5 grandsons I need a third row vehicle. In addition I have a much larger truck then my previous suv. The employees at M.K. Smith have been more than helpful and I am enjoying my purchase everyday.

"M.k. Smith Vehicle Service Center"


User

from Upland, California

Recommended? Yes

Purchased? No


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I purchased my truck at your dealership in 2011 and I have had it serviced there ever since. Two other Chevrolet dealerships are located closer to my residence but I, and others I know, have had bad experiences with both. I have found the level of service at M K Smith to be exceptional and the job is "done right the first time" I have recommended your dealership to family and friends as the place to go not only to purchase a new vehicle but to have their existing vehicle serviced.

"Friendly And Professional Team"


User

from Arcadia, CA

Recommended? Yes

Purchased? Yes


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HAVE PURCHASED SEVERAL VEHICLES OVER THE LAST 15 YEARS...THIS WAS BY FAR THE SMOOTHEST, FASTEST AND HAGGLE-FREE EXPERIENCE YET!

"Great Service"


User

from Chino Hills, CA.

Recommended? Yes

Purchased? No


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I had my 1994 Chevy pick-em-up truck serviced, (LOF and brakes) at M.K. Smith on 11/13/15. As usual, a very friendly knowledgeable service Rep. Dennis Reahle was most helpful by explaining what was needed/what was done, and having my truck ready when promised. Thank you Dennis Dallas Spindler Chino Hills

" Clean Facility "


User

from Chino , California

Recommended? Yes

Purchased? No


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Had a bumpy start, but after things got explained & figured out , everything worked out well.

"Awesome Dealer!"


User

from Chino Hills, Ca

Recommended? Yes

Purchased? No


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Howard is awesome! Always honest and there to help when you need it. Its a shame I didnt purchase my car here. Everyone is super professional.

"Great Sales"


User

from Rancho Cucamonga, ca.

Recommended? Yes

Purchased? Yes


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I had a very good experience buying my truck here.

"Great Service Friendly Personnel"


User

from Ontario, CA

Recommended? Yes

Purchased? No


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No comment just keep up the good work and stay friendly like always this is why i buy my car from m k smith thanks

"Great Staff"


User

from Corona, Ca

Recommended? Yes

Purchased? Yes


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Great staff. Great customer service! Very helpful. Worked with my schedule.

"Its All About The Service. "


User

from Rialto, CA

Recommended? Yes

Purchased? No


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Its all about the service. I have 6 Chevy dealers within 25 miles of home to choose from. My choice is MK Smith. Not the closest, just the best.

"Great Service"


User

from Chino Hills,CA

Recommended? Yes

Purchased? No


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Everyone was courteous and helpful. My truck was ready when promised.

"Positive Praise For A Painless Purchase!!!"


User

from Chino Hills, CA

Recommended? Yes

Purchased? Yes


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This is my third new vehicle purchased over the years from MK Smith. I cant say enough about the pleasant experience I encountered this time in working with Madelin & Brandon. They are wonderful, knowledgeable, & genuine in their commitment to accommodating my needs & desires to secure the Tahoe of my dreams. I feel I can continue to reach out to both of them and would highly recommend them to my family & friends when purchasing a vehicle. Thank you, K. Lening

"Straightforward Process"


User

from Diamond Bar, CA

Recommended? Yes

Purchased? Yes


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Very easy to work with David Cadell. Process was very low key and efficient.

"Courteous, Professional, Family Atmosphere! "


User

from Chino Hills, Ca

Recommended? Yes

Purchased? Yes


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MK Smith is the most courteous, professional, compassionate dealerships I have ever had the pleasure of dealing with. Scott, Richard, and Joe assisted me with my trade in and purchase. All of them over extended their willingness, and knowledge to make may transaction smooth, and got me the deal that was most suitable to my needs. Its rare, that you find a dealership with a " family type atmosphere". I am extremely pleased and it shows as this is my third time back! I highly recommend anyone to share this experience and Leave knowing you were very well tKen care of! Thank you MK Smith to employing such gracious employees! Respectfully, Jan Acuna

"Repair Of Venture Van"


User

from Chino Hills, CA

Recommended? Yes

Purchased? No


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John & David did an excellent job keeping me informed throughout the repair. The cashier even stayed past 6:00 PM so that I could get my Van and not have to wait until the next day.

"Engine Mount Fix"


User

from chino, ca

Recommended? Yes

Purchased? No


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first day they were short handed, but made up for it day 2

"My New Truck "the Beast" "


User

from Riverside, CA.

Recommended? Yes

Purchased? Yes


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When I saw the truck.......I really wanted. George was willing to work with me and I got it! Thanks George

"George G"


User

from Walnut, CA

Recommended? Yes

Purchased? Yes


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My initial calls (2x) were unproductive, (took some days before I got a call back) but after I received a call from the dealership everything was just wonderful. Very accommodating and receptive. Everyone from Andrew, who welcomed me, Curtis, who was patient and worked hard and did the leg work, to Stacie who seem to keep the smooth flow going (and it went great!), and Jovi in Finance who was very knowledgeable with closing and tying all the loose ends. Every one is a valued asset to the company. The experience was Painless..... THANK YOU ALL!!!......... George

"Great Service "


User

from Chino, ca

Recommended? Yes

Purchased? Yes


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Had a wonderful experience. Staff was knowledgeable. Joseph Boghos went out of his way to answer any questions for the sale of a 2016 volt and fully explained each component on the vehicle after the purchase.

"Sr. Consultant "


Jason Davis

from Chino Hills, CA

Recommended? Yes

Purchased? No

10-27-2015


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The friendliest dealership Ive ever been to. They didnt talk to me like I was an idiot!!

Response from MK Smith Chevrolet:

We are happy that we were able to provide a professional, courteous, and engaging experience, Louise! Dont hesitate to call us if you ever need anything. Be safe on the road.

"Great Service, I Will Be A Customer For Life!!! "


User

from Corona, CA

Recommended? Yes

Purchased? Yes


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Just bought my new Silverado and could not be happier!!! No high pressure sales tactics, great fin rate, easy and smooth transaction Jason and Joe went above and beyond for me. Even though its a little farther than some other Chevy dealers I will never go anywhere else. I will be a Customer for life!!! Thanks again, Tom A

"They Treat You Like Family."


User

from Chino Hills, CA

Recommended? Yes

Purchased? No


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The crew at MK Smith has always been helpful and friendly. Proof is in the pudding as they say. Ive been a loyal customer for over 20 years. MK Smith is a small dealership, HOWEVER, in my humble opinion, this is the reason I spend my money at MK Smith. I know the staff on first name basis, they know me and my family and they know my vehicles. At the end of the day, we are there to service our vehicles. Their reputation is built on honesty and customer service. I know, that is unheard of in the automobile service industry. The crew over at MK Smith goes against that negative connotation and gives you that "Mom & Pop" corner store feel. That being said, I do have one gripe! MK Smith is so popular, you guys need a bigger parking lot and service staging area. I was stuck on Central Avenue for 5 minutes with traffic whizzing by me just to get in to your service staging area. Great Service and Sales Team!

"M.k. Smith Shines Above The Rest."


User

from Corona, CA

Recommended? Yes

Purchased? Yes


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AT MK Smith Chevrolet, my shopping and buying experience was very easy and carefree. The sales staff was professional, patient, and extremely generous with their time and are passionate about GM products. Most importantly they care about the total experience a customer has at their dealership. Great job MK Smith. I have and will share my buying experience with my friends.

"No Puffery, They Get You The Car You Want!"


User

from Chino, CA

Recommended? Yes

Purchased? Yes


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I just wanted to get in as quickly as I could and out. I already knew everything about the car I wanted and the staff respected my wishes. They were polite and were able to get me the car I wanted and wave me off the lot. Thank you.

"Somewhat Happy"


User

from Corona, Ca

Recommended? Yes

Purchased? Yes


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All around awesome!! Little disappointed that I dont have towing capacity already installed. That was my #1 concern throughout the whole sales / viewing process. The salesman knew that from the beginning that its all I really cared about. Didnt need all the other bells and whistles. Was in a hurry. The truck I came for was over priced and not in my range so I settled for a small SUV. Once I got home I realized it didnt have hitch. So bummed. I thought the Equinox George showed me had one. The one I drove off...did not! Am not really looking forward to having installed, but have to. More $$ that I didnt anticipate. Other than that...The rest of the experience was A-1, fantastic, spectacular, fast, friendly. Thx MK

"Accommodating And Helpful"


User

from Chino Hills, CA

Recommended? Yes

Purchased? No


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John was very accommodating. I was worried my bill would be high for replacing my transmission. They were able to fix it under warranty, thank goodness. It took a week to fix but they paid for a rental car and called me twice to update me on the status of my car.

"Excellent Service Experience"


User

from South Pasadena, CA

Recommended? Yes

Purchased? No


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Dennis from Service Dept went beyond my expectation! I had trusted him my truck when I dropped it off as I had to leave early for a class I had scheduled to attend that day. I did not have to repeat myself - he just gladly offer his assistance and told me he will call me to update on whats going on with my truck - and he did! All in all, I am very satisfied with the service from the time of drop off and even when I picked it up as help were always there that made things so easy for me. I drove away from the dealership with full satisfaction and confidence that my truck was taken cared of nicely when it was serviced. Thank you all - not to mention of course the actual technician that did the work. Thank you all for taking care of my baby! :-)

"Great Service"


User

from Fontana, Ca. 92335

Recommended? Yes

Purchased? No


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Dennis in the service department was wonderful. I made a late appointment and was able to get in on a saturday with no problems. My Malibu was serviced and happy with the results.

"4 Cylinder Corvette"


User

from chino, CA

Recommended? Yes

Purchased? No


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the dealership has always taken care of my car well. Have an HHR which I enjoy driving and they help me to keep it maintained. Thanks a bunch

"Mr Les Bareng"


User

from Ontario, California

Recommended? Yes

Purchased? No


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Dennis was very tentative with my problems on my 2013 Chev Cruze. It took a little bit longer then I expected but I understand he wasnt going to give it back to me unless it was 100%. It is people like him and the service manager that will make us keep coming back to MK Smith for all our automotive needs & purchases. Thank you Dennis & Don H. for taking care of us. Will never go anywhere else.I will tell all of my friends and families. Thanks MK Smith 4 being there 4 us!

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