Toyota of Huntington Beach in Huntington Beach, CA Reviews

Toyota of Huntington Beach in Huntington Beach, CA

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"Extremely Professional"

User

from Long Beach, CA

Recommended? Yes

Purchased? Yes

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The process of buying a car for my fiancee was incredibly painless and easy. Mark was very professional, explained everything very clearly, answered all questions I had, and seven months later Im still very happy with my purchase. She loves her XB and I believe when it comes time to buy myself a new car I will be converting to Scion as well.

"Epic Fail."

Mark Tomaino

from california

Recommended? No

Purchased? No

05-03-2013

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Came in to check out a used car. I liked the car but when it came down to the price they didnt wanna negotiate. And also. I told them to not run my credit until we agreed on the price and they still run my credit. Epic fail on that part. Made us wait for too long and didnt follow instructions. wouldnt have cared if they at least try to lower the price on the car we were looking at. also the sales lady look like she didnt know what she was doing. so... not a good first time car buying experience for me.

Response from Toyota of Huntington Beach:

Mr. Miata: Hi. I think I am familiar with this transaction. I am sorry you had a negative experience thus far. I apologize that the salesperson had just started this week, and is a very competent individual, and a nice person, but when you are just getting your feet wet you might appear a little unsure of yourself. Sometimes there is just a point below which a dealer can not sell a car. I am certain you have a mistaken impression of this dealership, and would like an opportunity to correct that. Please let me know if you are interested in making any other offer on the car, and I will try to accommodate something satisfactory. I have reviewed that the credit application does have your signature, granting permission to submit. If this was a miscommunication I apologize also. Please let me know if you would like to give us an opportunity to turn this experience into a positive. Wouldnt that be a better outcome? That is a really great looking car. Call me if you are willing to work out a positive outcome. I want your first car buying experience to be memorable for the right reasons. I remember mine. Mark Tomaino Sales Manager 714-963-4176

"Best Car Buying Experience Ever"

Mark Tomaino

from San Diego, CA

Recommended? Yes

Purchased? Yes

05-03-2013

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after 12+ years of buying many cars, this is the first time weve actually enjoyed buying a car. Bruce Parode was very understanding, patient, never tried to hurry us or preassure us into a deal that we didnt feel totally comfortable with. He didnt have to go back to his supervisor every time to try and get a "better" deal. Both Bruce and Mark Tomaino (the supervisor) where straight forward and got us the car we wanted at the price we could afford (keep in mind our credit score is not the best). We drove up from San Diego and where not dissapointed, it was totally worth it, thanks to Bruce and everyone at Toyota of Huntington Beach for a great experience, well be back. Adrian W.

Response from Toyota of Huntington Beach:

Adrian: It was great meeting you and we are sorry you live so far away. Please come see us if you are ever in the area. Thanks again for your purchase. Mark Tomaino, Sales Manager 7414-963-4176

"Easy And Respectful Transaction"

Mark Tomaino

from Huntington Beach, CA

Recommended? Yes

Purchased? Yes

05-03-2013

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I have purchased 3 vehicles from Scion of HB. Each time the process has been simple and the people have all been respectful. In particular, Bruce Pardoe was great to deal with.

Response from Toyota of Huntington Beach:

Thank you Dan....will you be changing your handle to 3ScionDan? Let me know if I can assist with anything going forward. Mark Tomaino- Sales Manager 714 963 4176

"Great Service And A Great Car!"

Mark Tomaino

from Long Beach, CA

Recommended? Yes

Purchased? Yes

05-03-2013

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Had a great overall experience at Toyota Scion Huntington Beach and picked up a new FR-S in the process! Love the car and Bruce really made the whole buying process easy. I felt comfortable throughout my time there and I liked that the atmosphere was fairly laid back and no one was rushing at you right when you pulled up to the dealership which I liked. I would definitely recommend them for anyone looking to purchase a car!

Response from Toyota of Huntington Beach:

Thank you Tony. We appreciate your business and please let us know how we can help in the future to enhance the enjoyment of your ownership. What a great car. Mark Tomaino-Sales Manager (714-963-4176)

"Two Thumbs Up!"

Mark Tomaino

from Buena Park, CA

Recommended? Yes

Purchased? Yes

12-11-2012

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My experince at Toyota of Huntington Beach was excellent. The salesman was not pushy at any point during the process. He delivered exactly what he said he would and gave me a "no haggle price". I would gladly purchase my next vehicle from Toyota of Huntington Beach

Response from Toyota of Huntington Beach:

Thank you for allowing us to earn your business and for posting our first Cars.com review. Let us know how we can continue to serve you in the future. Mark Tomaino, Scion Manager.