Mercedes-Benz of Calabasas in Calabasas, CA

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"Service Car I Calabasas"


User

from Calabasas, ca

Recommended? Yes

Purchased? Yes


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I came for my service two days a go I really happy as always, I highly recommend calabasas Mercedes for buy and service

"Mrs. Chernyak"


User

from Woodland Hills , California

Recommended? Yes

Purchased? Yes


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I would recommend this dealer to any of my Friends and family . The staff was very friendly and healthful . The whole experience was quick and easy . One of the best experiences of getting a car in a long time!

"Customer Of Calabasas Mercedes Benz"


User

from Calabasas, California

Recommended? Yes

Purchased? No


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EXCELLENT SERVICE!!! The staff far exceed our expectations and that is why we have both of our Mercedes Benz automobiles serviced at the Mercedes Benz of Calabasas.

"Service"


User

from Chatsworth, California

Recommended? Yes

Purchased? Yes


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Great customer service ~ above and beyond! They keep you posted on the status of your car while its in the service department. Always friendly and helpful.

"Service At Mercedes Of Calabasas"


User

from Woodland Hills, CA

Recommended? Yes

Purchased? No


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Excellent. Terrific treatment. Eddie my service advisor was friendly, competent and very helpful. Car was ready on time and was even washed. Thank you.

"Great Service"


Mercedes-Benz of Calabasas

from Calabases, CA

Recommended? Yes

Purchased? No

10-06-2017


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Super easy to make an appointment, everyone so professional! Love the service I receive when I go there

Response from Mercedes-Benz of Calabasas:

Thank you Elnaz Rabanian for the excellent review! We look forward to seeing you again! -Your Mercedes-Benz of Calabasas Team

"Mercedes Benz Of Calabasas"


User

from Calabasas, CA

Recommended? Yes

Purchased? No


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Excellent service and staff. Friendly, knowledgeable, welcoming and prompt.

"Excellent Experience At Mb Of Calabasas"


User

from San Diego, California

Recommended? Yes

Purchased? Yes


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I was dealing with Gary LeClair, sales manager. He was very professional, precise and there were no surprises at any point. He provided the same outstanding service during the lease buyout process as he did during my initially leasing of the vehicle. When and if I buy my next MB, I definitely will start at MB of Calabasas.

"Excellent Experience"


User

from San Diego, CA

Recommended? Yes

Purchased? Yes


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I found exactly what I was looking for at Calabasas Mercedes. I sent an email message regarding a particular car I found on-line and promptly heard back from Sheena. Sheena was very helpful and extremely nice. Since I live approximately 200 miles away, Shenna took pictures of the car inside and out for me, and answered any of my questions promptly. From the time that I decided that I wanted the car, I received it within 2 1/2 days. Sheena personally drove the vehicle right to my front door. Now that is customer service. I would highly recommend Sheena at Mercedes of Calabasas.

"Mercedes Of Calabasas / New Car Purchase"


User

from Los Angeles, California

Recommended? Yes

Purchased? Yes


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I had a great experience purchasing my new C-300 at Mercedes of Calabasas. They were courteous and the customer service was great. I had a short window in which to do the purchase and they were very helpful in getting me in and out quickly.

"Mb Of Calabasas"


User

from LA, CA

Recommended? Yes

Purchased? Yes


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Antonio at MB of Calabasas was very attentive and consistent with his service. Overall great experience, exceeding expectations!

"Mercedes-benz Of Calabasas"


User

from Arroyo Grande, CA

Recommended? Yes

Purchased? Yes


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My service agent Kyle was so accommodating and communicated well with me. And service center did an excellent job. Thank You

"Amazing Service From Mercedes Benz Of Calabasas!"


User

from Woodland Hills, ca

Recommended? Yes

Purchased? Yes


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My personal experience has been amazing from Mercedes Benz of Calabasas! Ryan Collins has been a great reliable and professional in his recommendations of what my vehicle needed. I took my car in for service and was very happy with my experience and how fast the service took. Thanks for an amazing experience with no stress on my vehicle and what it needed.

"Excellence Service Agent Kyle"


User

from Agoura Hills , california

Recommended? Yes

Purchased? Yes


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Very professionalism and courteous , overall, it is an excellence experience . Would recommit to friends and relatives.

"Better Customer Service"


User

from Woodland Hills, Ca

Recommended? No

Purchased? No


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My original service manager who I had an appointment with went to lunch and left me in the line and the person who did it help me was fabulous? I just felt like he should have explained that someone else was taking care of my car. It was rude.

"Buyer"


User

from Bakersfield, CA

Recommended? Yes

Purchased? Yes


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Great Experience and great customer service. I was really satisfied and was treated with a lot of respect.

"Service For C250"


User

from Calabasas, CA

Recommended? Yes

Purchased? No


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Great! Eddie was awesome-kept me updated along the way.

"Buying A New Car At Calabasas Mercedes"


User

from West Hills, CA

Recommended? Yes

Purchased? Yes


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Elliot is a very knowledgeable salesman - knows the Mercedes products well and did everything possible to provide me with a fair deal and make my buying experience easy. David in Finance department also very helpful. Overall terrific interaction, love my new car and will be a return customer.

"Jeep Purchase"


User

from Las Vegas,NV

Recommended? Yes

Purchased? Yes


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Staff was great. Sales rep sheena was awesome. No games. Finance Dept offered great options. Great dealer to work with.

"Amazing Sales Person!"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


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I had an amazing experience with sales person Vadim Antipov. Ive leased cars more than 12 times, but this experience was absolutely amazing and outstanding. Highly recommend this sales person!

"Owner"


User

from CALABASAS, CALIFORNIA

Recommended? Yes

Purchased? Yes


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Steve was very helpful and accurate in his job and did my car service on a short nice and very timely.

"Registered Nurse"


User

from Northridge, California

Recommended? Yes

Purchased? Yes


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I am highly satisfied with the staff and facilities. This is my third car from Mercedes of Calabasas and probably will have my fourth next time.

"Service Experience"


User

from Calavadass, California

Recommended? Yes

Purchased? No


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I had my car serviced on August 2nd. Had a very pleasant experience. The service was performed as promised.

"Great Experience"


User

from Calabasas, CA

Recommended? Yes

Purchased? Yes


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Eddie is very helpful, nice and patient. everything is just simple and easy. you wont have any concerns to have your car maintainanced here.

"Satisfied Customer!"


User

from Calabasas , Ca

Recommended? Yes

Purchased? Yes


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Arrived shortly after my appointment time, a service rep greeted me promptly, ask if I wanted to wait as it would only be a 1.5 hrs. I went inside & gas coffee & cookies & charged cell on their complimentary charger & wi-go, rep several times came in to give me an update . My car was delivered on time as promised & washed. Friendly service & clean facility. Im satisfied

"New E300 Lease"


User

from Chatsworth, CA

Recommended? Yes

Purchased? No


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Expedite service. Excellent lease service terms. Easy clean application process

"Glc300- Mercedes Benz Of Calabasas"


User

from Glendale, California

Recommended? Yes

Purchased? Yes


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Sheena Baca was a joy to work with. She was very professional and on point. provided excellent service and had great knowledge.

"Service Center Calabasas Mercedes Benz"


User

from Agoura Hills, CA

Recommended? Yes

Purchased? No


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I always get great service from this dealership and recommend them to any local Mercedes owners looking to have their vehicle serviced.

"Calabasas Mercedes Benz Is The Best!"


User

from Sherman Oaks, CA

Recommended? Yes

Purchased? Yes


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We have been their customer for over 10 years and have pushed and referred many friends. Theyre price, customer service, and purchasing experience has always excelled. I am a return customer for life.

"Service"


User

from Arleta, CA

Recommended? Yes

Purchased? No


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Steve was a great service writer and his service was great.

"My First Mercedes"


User

from Calbasas, CA

Recommended? Yes

Purchased? Yes


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I had a terrific experience at Mercedes of Calabasas. My salesperson, Marcus S, was a total mensch! The guy is aces! He seemed genuinely concerned with my satisfaction, happiness AND well being--in that he made efforts to consider my budget and guide me to the most responsible choice. And I heap the same accolades upon the tremendous finance department who made great efforts to get me into my new ride. The whole experience was excellent and I am grateful to the entire staff for their low pressure and conscientious approach. And the car, well, the E300 just rocks! Thank you M of Calabasas. I love my new ride.

"Used Bug Purchase"


Mercedes-Benz of Calabasas

from Hanford, CA

Recommended? Yes

Purchased? Yes

07-18-2017


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Outstanding customer service and professionalism by all the staff!

Response from Mercedes-Benz of Calabasas:

Donald, we appreciate the great review. Great to hear about your experience with our staff!

"Bad Attitude And Customer Service"


User

from Ox, CA

Recommended? No

Purchased? Yes


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Going to get straight to the point-I cant believe the type of customer service you get from the managers here. First I get the pre-owned manager that never returned my call. Then I get the Service Director whom called on his behalf, unbelievable how rude and aggressive this guy was. All I can say is they love to argue with the customers. Had I read the reviews on Yelp I would have know they love to argue. Thanks to my service consultant though, he was a nice and attentive guy.

"One Of The Best Service Centers"


Mercedes-Benz of Calabasas

from West Hills, CA

Recommended? Yes

Purchased? No

07-10-2017


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This was my second visit to the service center. Excellent Service

Response from Mercedes-Benz of Calabasas:

Anthony, thanks for your trip back to us. We appreciate the return. Were happy to hear about the excellent service you received from our team. Thank you for sharing! See you for your third!

"2011 Mb E350"


User

from Sherman Oaks, CA

Recommended? Yes

Purchased? Yes


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I bought a Mercedes Benz E350 that was advertised on your website. The car was listed from Mercedes-Benz of Calabasas. I called and was promptly directed to the salesperson in charge of this car. His name was Veron. From the first call until the completion of the sale, Veron and the entire staff of M-B of Calabasas couldnt have been friendlier or more straightforward. My entire experience was a 10 out of 10. I highly recommend them.

"Valerie Woodards Review Of Service"


User

from Calabasas,California

Recommended? Yes

Purchased? Yes


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The service was great, my car runs well and the Ryan did a great job with my car.

"Excellent Repair Visit"


Mercedes-Benz of Calabasas

from Woodland Hills , CA

Recommended? Yes

Purchased? Yes

06-23-2017


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Both Elan and Jason were very nice as well as all the folks we met. They really took time with us to get the information correct on the problem we were having.

Response from Mercedes-Benz of Calabasas:

Nancy, thanks for the 5-star review! Glad we could help!

"Sheen & Antonio Rock - Great Customer Service"


Mercedes-Benz of Calabasas

from Westhills,CA

Recommended? Yes

Purchased? Yes

06-23-2017


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Sheena & Antonio helped me with my C 300 - an awesome buying experience!! Excellent customer service skills for this Team. They gave great discount on car & service- and I would recommend this dealership to friends & family.

Response from Mercedes-Benz of Calabasas:

Aparna, thank you for sharing the 5-star rating!

"Great Experience"


User

from woodland hills, ca

Recommended? Yes

Purchased? No


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Great warranty work on my 2011 SL. Thank you Ryan.

"Mercedes Owner"


User

from Simi Valley, California

Recommended? Yes

Purchased? No


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Ryan Collins was great. He called and gave me updates on my car and got me set up with a loaner car and most importantly got me out of there and on my way quickly.

"Great Dealer"


Mercedes-Benz of Calabasas

from Calabasas, CA

Recommended? Yes

Purchased? Yes

06-06-2017


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Keep coming back for great prices, service and maintenance.

Response from Mercedes-Benz of Calabasas:

Theodore, thanks for the great rating and review.

"Memory Seat Fix"


User

from Calabasas, CA

Recommended? Yes

Purchased? No


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Service for my Mercedes S550 was friendly and fast. No fuss, no muss.

"Gayaneh K."


User

from Northridge , CA

Recommended? Yes

Purchased? Yes


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Less pain compered to other dealerships, it didnt take very long to make a deal and the process was quick.

"Pleased Transaction"


User

from Stevenson Ranch, CA

Recommended? Yes

Purchased? Yes


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I was looking for a car and Mercedes-Benz of Calabasas had the one I wanted. I called them up and we did the entire transaction over text and phone. They even delivered the car to me. It was a wonderful experience.

"I Drove Away As A Happy Customer!"


User

from Encino, CA

Recommended? Yes

Purchased? Yes


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This is my first Mercedes lease and first contact with this dealer. I did research reviews and MB Calabasas has the highest ratings and it is really true. I called in that i would like to test drive and I was randomly connected to Arin. Upon my arrival to dealership ( half hour earlier) Arin was already waiting for me with the car I wanted to test drive. He was very knowledgeable, patient and explained over and over whatever doubts I had and gave a good advice with my interest in mind. In the end my test drive end up with getting a great deal on my new lease and I drove out as a new happy customer of MB Calabasas. I need to add that my previous car was not trade-in. Arin offered that he will take care about car conditions inspection upon my previous lease end and that he will deliver the car for me to that dealer. This is above and beyond! Thank you very much Arin. i really appreciate your assistance.

"Benzy"


User

from Van nuys, CA

Recommended? Yes

Purchased? Yes


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Excellent customer service. Agent was really helpful really fast transaction.

"Excellent Customer Service"


User

from Calabasas, CA

Recommended? Yes

Purchased? No


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Alon provides excellent customer service and goes the extra mile to advise and make sure my concerns are addressed. This dealership provides a rental car and service on my C350 is very good.

""a" Service For E350"


User

from Malibu, California

Recommended? Yes

Purchased? Yes


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Alon Asherson has been my advisor for several years. He know my car and retains all of the necessary contact data. I didnt need a loan car this time so I was shuttled to and from my destination promply and safely in a clean vehicle by a professional driver. Car was washed and ready and in perfect condition.

"Horrible Experience"


User

from Calabasas, Ca

Recommended? No

Purchased? Yes


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Bought car from them 7 years ago and it was a wonderful experience. This time it was horrible. Manager lied about my trade in value, I waited 5 hours, car I purchased was missing features, no one calls back. General manager Pete does not even return my call to discuss the situation. I think this dealership has gone downhill now that its "sonic"? Whatever that means.

"Sl550 Service"


User

from Woodland Hills, Ca

Recommended? Yes

Purchased? Yes


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Great service dept. Fast turn around time and free loaner car.

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