"Professional, Efficient, Trustworthy "
Ive changed cars every 2-3 years in the last 15 years and never have I had the desire to work with the same salesperson again until i met Abel. Abel is professional, efficient, trustworthy, and easy to work with. Im thankful for his help and I look forward to working with him again in the future!
"Quality Cars"
Attentive staff that greets you even before you walk into the facility. The staff in the parts department always knows exactly what your looking for .
"Great Experience "
Im very happy with my new "baby". Abel was very attentive and helpful. I really appreciate everything he did so I could get into my new GLA250.
"Sooooo Happy"
Love my car and the customer service I received at Mercedes Benz of Long Beach. Abel really took care of me from start to finish.
"Tremendous Asset To Mercedes-benz Of Long Beach "
It is with absolute pleasure that I submit my comments of commendation on behalf of Abel Vargas, Manager, InternetSales Division, Mercedes Benz of Long Beach. We recently purchased a vehicle from MB of Long Beach and we dealt directly with Abel. Abel demonstrated the highest levels of customer service and certainly far exceeded my expectations in the handling of the purchase transaction. He is efficient and extremely reliable in following through on his promises. I, without question recommend anyone that is seeking excellence in attention and services when buying a car to deal directly with Abel. He is a tremendous asset to Mercedes Benz. Dr. Allan Lifson, Newport Beach, CA
"Great Experience "
My sales person Abel is excellent, best sales person ever.
"Good Follow Up"
I found a better deal elsewhere, but didnt find anything wrong with this dealership. Ive experienced worse for sure!
"Reviews Make A Difference."
Helpful in a sense to not bring my car for service or repair at this dealership.
"Unpleasant Service Experience Even After 3 Tries,"
most unpleasant experience of service ever ! would not recommend to anyone. Overpriced and not done well. Misdiagnosed twice, took to an independent shop and got a totally different diagnosis, they independent fixed it for 10% of what I paid at Long Beach.
"Purchased 2013 C250"
My review is of the Sales experience and not Service since my wife and I just purchased yesterday. My sales guy was Steve and I have to say he gave me a very good sales experience. Perhaps this is influenced by the absolutely HORRIBLE experience I had over at Keyes in Van Nuys on Sunday and Monday . Youll find my scathing (but accurate) review of Keyes also here on Yelp. The facts : - Steve took the time to find exactly what we were looking for, or the closest match. At the end we left with a better matching / satisfying car than what we came in looking for. We spent hours finding the right car but Steve was always helpful and patient. - Steve offered to review the CPO inspection report . I was shocked that I didnt even have to ask. Keyes just simply ignored my request - Steve was patient and answered EVERY 1 of my questions with actual data / facts / knowledge about what he was selling. Keyes standard response was "Dont worry about it, Its certified" like poor wannabe copies of "Gordon Gecko". - Steve worked with me on price. We haggled a bit But i felt I had a fair chance. Hint, you always need some leverage so go in to any car negotiation with either a contract from another place or your iPad showing a better deal somewhere else and the edmunds TMV for the car on your Phone browser. - MB of Long Beach - prepped and delivered a car that looked, smelled and drove like it was brand spanking new. Keyes gave me 2 cars which I returned withing 24 hours of the first deal. - MB of Long Beach prices for backend items (extended warranty, restock fee) was up to 1/2 less than Keyes. The experience we had with Steve bred confidence that we were getting a good deal and has created a good review for himself and the dealership. This is how you increase sales : - Knowing your product (not just saying "Its certified") - Treating you customer with respect and patience (not being dismissive) - Doing adequate CPO inspections (not letting crapola onto your lot) - Not damaging your cars when prepping them for customer delivery Seems simple / the basics, right ? Then why couldnt Keyes do it ? Thanks, Steve.
"Great Price And Relaxing Experience"
Great buying experience with Dez from internet sales. Bought 2012 Cadillax SRX,and they had the absolute best price in SoCal. Have alot of fun with MBZ of LB Frame on my Caddy. Love the double takes!
"Lexus Of Cerritos"
My wife and I couldnt have more pleased with the professionalism and friendliness of the sales staff at Lexus of Cerritos. From the time we set foot on their lot until we left with our car the experience was thoroughly enjoyable. Eddie, our salesperson, was both energetic and knowledgeable. We really cant say enough about how well we were treated at Lexus of Cerritos and would highly recommend them to anyone looking to purchase a car.
"Pleasant Buying Experience"
Dealt with Dez, great service, no song & dance, bottomline pricing. Even contract signing was enjoable with Esther. Very happy with our new car.
"Best Customer Service Ever"
Most I like about was the facility. Went with family and kids and had a great reception area, private glass door with big TV while I took care of paper works. Salesman were very polite and most of all, I had a great experience at fiance dept. They were not pushy when it comes to option.
"I Found My Dream Car With The Best Price Ever!"
The dealership is so wonderful and all team members were very helpful! Dez, many thanks to you for providing a smooth transaction. Sincerely, VK
"Internet Sales"
Contact "Dez" and you will get the best no-haggle price.
