"Excellent Knowledgeable Service And Guidance"
Always satisfied But mandatory characters of at least 50 is absolutely annoying and I should be able to say what Id,like is that enough characters?
"Santa Monica Ford Service Department"
I have been using Santa Monica Ford regularly for nearly a decade, and Mario and Wade are the best - great service - friendly - always go the extra mile. Highly recommended.
"Retiree"
All of the people at Santa Monica Ford was great , I will recommend this Dealership to all of my friends.
"Great Fast Service"
Great experience. Really felt like they attended to me (without an appointment) very quickly.
"Great Service And Organization."
Santa Monica Ford was quick and efficient. I will be back.
"Joe Grescovich"
I had a wonderful experience. Very helpful and curtious people!
"Horrible"
I was extremely surprised to find a reputable dealer selling a vehicle in such poor condition. I went there to look at a used SUV. The vehicle had license plate frames from another dealer, although this vehicle had been in there inventory for at least two weeks, probably at lot longer. The vehicle I looked at was so rusted underneath and through body panels I could not believe that it was there.
"Awesome Service!"
A very friendly and efficient family style service department.
"Car Service -ford Focus Rs"
I really enjoyed the personal attention l received when l brought my new car in for the first service. I also had two soft ware updates done. I still need to figure out exactly when l should get oil changes done on this RS , as it has all synthetic oil. I love this car!!
"Completely Satisfied!"
Completely satisfied Completely satisfied Completely satisfied
"Got Me Back On The Road Asap!"
Worked with Thom Painter and he was awesome. Super friendly from start to finish and ultra quick.
"Excellent Service"
Mario was extremely helpful, and very informative to all the service question I had to ask. Truly went above and beyond my expectations! Definitely coming back
"Good Service"
Fast, easy, and good service with shockingly happy people.
"The Best Time Ever"
Leased a 16 mustang .Easiest time ever cant say enough about my salesperson Maz everything went without a hitch would recommend the dealer to anyone.
"Outstanding Experiance At Santa Monica Ford"
My salesman Vernon was outstanding. He made the experience of buying a new Ford easy. I appreciated the no pressure and the one on one time he gave me, making sure all my questions were answered first. I am very happy and will recommend Santa Monica Ford to all friends.
"Best Deal N Los Angeles"
the best day of my life i find out i have good credit to buy my dream car !!!!!!! fantastic day people at the ford santa monica they make me feel like at home
"Great Experience"
They were awesome. From the start very low key and no pressure at all. Took thier time to answer every question. Walter my salesman was super to deal with and took care of all processing. Was extremely pleased every step of the way. Would highly recommend this dealership to everyone looking for a car.
"Excellent"
The best customer experience. Clear and convincing negotiations. Fair pricing. Excellent listening
"Air In Tire"
Came on my lunch break and just needed air in my tire and JAY hooked it up. 5 stars
"Wonderful Experience. Tremendous Service"
Service was stellar. been here a few times. it is worth the drive
"Only Service I Trust!"
Best service dept. Friendly efficient, trustworthy and transparent. Only place I trust for my truck.
"Best Service! Quick And Friendly!"
Love Marvin! He was super helpful and the service dept/dealership was clean and affordable. Helped me get my car serviced and checked in no time.
"Quick And Thorough Service A+"
Love this dealership and their service. Highly recommend. Will be back.
"Great Service! Best Ford Dealership I Have Been To"
Danny was awesome. Great service team and quick! Gave me an awesome special.
"Santa Monica Ford Has Been Excellent....so Far...."
Contacted Santa Monica Ford and Terry has been very helpful. Just hope this vehicle doesnt sell so I can buy it. However, I have to get rid of my current vehicle first and this is not such a good time to try to sell a truck!
"Excellent Internet Sales Manager - Victor Ramirez!"
Victor Ramirez was quick to respond to my internet inquire and he helped me out every step of the way to purchase my dream car! Excellent customer service. Friendly, professional and over-all great experience.
"Santa Monica Ford Is The Best!"
If youre looking for the best possible new car or truck experience, then look no further! Santa Monica Ford is the best experience in southern California. I was in the market for a new Ford F-150. Lyndon and Thomas, made it happen! These two gentlemen are experts in making certain that the customer always has the highest priority. They both not only found the truck I wanted, but in color I wanted with all the "extras" I needed. They searched throughout the greater Los Angeles area to ensure that I was able to get the vehicle I wanted at a price that was amazing! I have purchased several new vehicles throughout my life, and this purchase was the best experience Ive ever had! Many thanks to the team at Ford in Santa Monica. What a great way to start my ownership of my new F-150! You guys are the best! Youve earned my endorsement and I will refer everyone in know thats in the market for a new vehicle!
"Great Dealership And Sales Person Victor Ramirez"
Purchasing the right car is very important and I was at the right dealership with the right sales person, so thanks Victor Ramirez. I drove away knowing that I made the right decision and am extremely happy. You were knowledgeable and professional and did a fantastic job assisting me with my purchase. Thank You!
"Excellent Customer Service From Victor Ramirez"
I had a wonderful experience with the purchase of my new car at Santa Monica Ford. Especially my sales rep Victor Ramirez, he was very pleasant, very patient, very professional and very knowledgeable. He worked with me on getting me the deal I wanted. If anyone wants to purchase a Ford I definitely recommend calling Victor Ramirez.
"It Was A Pleasure Doing Business"
I was referred by a friend to see Victor Ramirez for an awesome experience and a great deal. At first I wasnt sure which vehicle would be best for me. After walking the lot and being shown vehicle that would meet my needs I finally found my car. Victor was very patient and took the time to show me the different features of my vehicle and even check on me to see if I still loved my car. Thank you Victor for all of your help and making my experience a good one.
"Great Experience"
Honesty. Integrity. Great customer service ask for mr. E
"Good Place To Buy A Car"
I made a deal with the internet manager. Mr. Eleanya. He was very articulate. the whole experience was good.
"Great Service"
Well, I just want everyone to know that this people mean business. The internet sales manager Mr. Eleanya worked hard to earn my business and he didnt disappoint me. I just have to recommend him.
"Best Internet Deal."
People should do more business this way. Mr Eleanya is the best at what he does. My car, 2014 Mustang... was set and ready before I even visited the dealership for the first time. Am super glad I found this. You should win an award man!
"Professional Service"
I searched so many dealerships for the particular car I wanted to no avail. Am glad I ran into Mr. Eleanya who got the exact car for me and a great price too. My experience at the dealership was very professional and on point.
"Honest And Straight Forward"
I recently got a Fusion Energi from Santa Monica Ford and its was a great experience. Victor (Internet Sales Manager) was great in helping us out with getting the car we wanted and made himself available for any questions we had. He was very informative in answering our questions, about the purchase and got us what we wanted at a great price. Go see Victor at Santa Monica Ford!
"Outstanding Customer Service!"
My family has leased a car for the second time in just 3 months! This is how much we trust and appreciate the service given to us by Santa Monica Ford. Mr. E (Eleanya) gave us outstanding customer service each time we shopped for a car. Shopping for a car is not one of my most favorite things so I trusted Mr. E to find a car that he thought I would be happy with and he hit it out of park! I am so pleased with my new 2014 Ford Escape. The process was actually a pleasant one, even the financing part. Their Finance Manager Linden made the purchase process easy. He is such a professional! I will not hesitate to refer family and friends to Santa Monica Ford.
"The Best Car Buying Experience I Have Ever Had!"
I am not going bore you with a long drawn out review. All I have to say is Victor at Santa Monica Ford is the greatest!!! Got me what I wanted, with the best price....
"Thank You Santa Monica Ford And Victor Ramirez!!!"
After visiting several dealerships and trying to decide on a vehicle....I purchased a vehicle from Santa Monica Ford and my salesman was Victor Ramirez. His professionalism and knowledge helped when deciding on a new vehicle. I drove away knowing that I got a great deal. Thank you Santa Monica Ford and most importantly, Victor Ramirez! If anyone is looking to purchased a vehicle start with Santa Monica Ford and ask for Victor Ramirez.
"Prompt And Timely Delivery"
I bought a Ford Fiesta from this dealership because my friend recommended it. I was impressed with the ease with which the whole deal was made. The internet sales person by name Mr. E was very helpful. unlike so many other dealers, my deal was concluded in the shortest possible time which I value so much. I think that the whole team at santa monica is doing a great job and I will recommend them anytime.
"Great Experience"
I had the best experience at this dealership. The internet sales manager, Mr. Eleany was very competent. He was very patience to attend to all my concerns. There was no haggling, and the numbers were just as we discussed over the phone. And I love the car, gas save is awesome.
"No Buyers Remorse Here!"
I recently purchased a ford, working with Victor Ramirez from beginning to end. Great experience overall. Key to me was his professional approach, especially when compared to some other dealerships. He was straight forward with the price, knowledgeable about the car features and combination of features I wanted. Thank you Victor, for a smooth and hassle free experience.
"Great Customer Service"
This was by far the best vehicle purchase that I have ever experienced. Victor, my dealer, was not pushy or aggressive in getting me to buy. He got me the BEST deal ever!! I would have purchased a while ago if other dealers tried to meet my demands. Thanks Victor!! I will be sure to send my people your way so they too can have the same experience. Sincerely, Shawn
"Awesome Experience!"
Just purchased my Fusion Energi from Santa Monica Ford. They were totally awesome. From the moment I first contacted Victor Ramirez (Internet Sales Manager) to the time I took delivery. He was very upfront and honest. Got me what I wanted and didnt play any games with pricing. I asked to minimize my time there which they did. This was the best car purchase experience Ive had by far. I will be recommending Victor and Santa Monica Ford to anyone looking to purchase a new car!
"No Presure Hassle Free Buying Experience"
When I arrived Justin welcomed me and had the vehicle we spoke about ready for me to test drive. I have purchased many cars over the years but the experience I had at Santa Monica Ford was the best I have ever come across. Justin, I will be back in 2 years for my next new car. Thank you for being so professional and knowledgeable and helping me with the purchase of my new Fusion.
"Very Helpful"
I bought a new Focus and I could not be happier with the service and price that they gave me. Mr. E, my dealer, was especially helpful and polite, and very customer friendly.
"Great Experience Buying A New Ford"
I had been shopping for a new Vehicle for over two months until I decided to give Ford a serious look. I met the crew at SM ford and was over joyed to work with Victor in the sales department. He made the whole buying process a great one and if anyone wants a new Ford call Victor and he will make the experience a good one to remember. Thanks again to the whole crew.
"I Am Glad That I Did Not Buy A Car At This Dealer."
I was a here a few month ago trying to buy a car and almost did. I am glad I did not buy it here, I bought it somewhere else. The car that I bought was the same price, however it has 40,000 miles less than the one at this dealership and a newer model. I you are going to buy at this dealership, you need to do some more research. Dont get scammed!!
"Great Service And Great Employees"
All of the people we we great in helping me purchase my Ford Escape. I am very happy!!! Thank you all.
"It Was A Poor Buying Process And Bad Facilities."
I was at the dealership trying to buy a used car. The building looks like it has been run down with poor service. The salesman are old and it looks like they have not sold a car for weeks. The manager Chris will not negotiate a fair price for the used six year old car. He will not even get out of his office and talk to his buyers regarding the price of the car. It you are looking for a car, look somewhere else.
