Subaru World of Newton in Newton, NJ

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"Always Our Pleasure!!!"


User

from Stillwater, NJ 07860

Recommended? Yes

Purchased? Yes


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Its always our pleasure to come in to the Newton facility to shop for a new car. The entire buying process is easy,especially knowing there is no other car manufacturer out there that can compare our minds, to Subaru. And Newton Subaru, is the best!!!

"Horrible Dealer"


User

from Budd lake N.J 07828

Recommended? No

Purchased? Yes


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Horrible dealer , very unfair on trade in. Poor service department. Would not return to this dealer.

"Great Service"


User

from Newton, NJ

Recommended? Yes

Purchased? Yes


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Your sales people were extremely knowledgeable; polite and responsive to my needs, especially Kyle and Jose. This transaction was made w confidence and pleasure.

"Pleasant And Productive Car Shopping Experience."


User

from Newton, NJ

Recommended? Yes

Purchased? Yes


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I found David Wilt to be knowledgeable about the Subaru product line and very helpful in guiding me to make a decision without slimy sales tactics. I particularly liked my ability to test drive several different cars for significant time to really assess performance and comfort in various driving conditions.

"Great Buying Experience."


User

from Dingmans Ferry, PA

Recommended? Yes

Purchased? Yes


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Our salesman Kyle was pleasant and helpful. We did not have any pressure during the entire sale. Also, Anthony, the Sales Manager was extremely helpful in completing all financial needs and walking us through the paperwork. Overall, this was the best new car purchase we have had.

"Subaru Crosstrek "


User

from Newton, NJ

Recommended? Yes

Purchased? Yes


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Super friendly and open to any questions or concerns and were so inclined to make sure you know that theyre going to help

"Great Service And Clean Appealing Showroom"


User

from Franklin, NJj

Recommended? Yes

Purchased? Yes


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As a woman, I liked the way Matt Reid spoke to me with words that I understood and always directed his conversation to me, as the buyer and not my son.

"Great Customer Service, Great Atmosphere "


User

from Roxbury, NJ

Recommended? Yes

Purchased? Yes


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Great atmosphere, everyone on the staff were excellent and nice. It was a fantastic place that made everything about getting a vehicle easy and as stress free as possible!

"A Pleasant Experience!"


User

from Newton, NJ

Recommended? Yes

Purchased? Yes


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Knowledgeable sales people without the pressure to buy. This was the most pleasant experience I have ever had at a car dealership!

"Thanks For Changing My Life!!"


Digital Air Strike

from Newton, NJ

Recommended? Yes

Purchased? Yes

05-10-2017


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I was honest, and I felt like the people there understood that. I came in with major credit problems, and they worked all day to get me a vehicle that I desperately needed. I cried when I was approved for a car. I LOVE my new Subaru! Special thanks to Matt and Dragan for changing my life.

Response from Subaru World of Newton:

Walter, we are truly grateful for this awesome review! We are thrilled that Matt and Dragan were able to take care of you. They are great assets to our team and we appreciate them providing you with the service that you deserve. Thank you again and we look forward to the opportunity to assist you in the future. Sincerely, Subaru World of Newton Team

"Great Service"


Digital Air Strike

from Newton, NJ

Recommended? Yes

Purchased? Yes

05-10-2017


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Great service friendly easy process got the car that I want and they helped me set up a financing option that works for me

Response from Subaru World of Newton:

Dylan, thank you for the feedback. We are happy to hear of your positive experience, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future. Sincerely, Subaru World of Newton Team

"Great Service!"


User

from Newton, NJ

Recommended? Yes

Purchased? Yes


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All people I dealt with at the dealership were very porfessional and easy to work with! Would recommend this dealership to anyone!

"Great Car Buying Experience!"


User

from Long Valley, NJ

Recommended? Yes

Purchased? Yes


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Jess and Kyle were very courteous to me! They gave me a great deal, and were straight forward. They made the process so simple.

"Fun Buying Experience "


User

from Newton NJ

Recommended? Yes

Purchased? Yes


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Fun experience. No pressure. Our salesperson, Dave Wilt was very knowledgeable and treated us like family. Every person we encountered was happy and welcoming. Lots of customers there gave me a feeling that I made the right choice choosing this dealership. Love the Crosstrek!

"First Car Purchase"


Digital Air Strike

from Newton, NJ

Recommended? Yes

Purchased? Yes

04-27-2017


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Matt Reid was extremely professional and helped me with all my needs and questions. Subaru world of Newton is somewhere I would absolutely recommend. Extremely happy with my new car!

Response from Subaru World of Newton:

Erin, thank you for writing about your visit with us, and congratulations on your new car. Matt is the asset to our dealership, and it is encouraging to hear he impressed you by delivering our trademark service. Sincerely, Subaru World of Newton Team

"Great Dealer Experience!"


User

from Newton, NJ

Recommended? Yes

Purchased? Yes


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Outstanding service, friendly and straightforward. All information was provided up front, good communication, followed through on commitments. Went the extra mile to find the exact vehicle I was looking for. Anthony (general mgr), Eric (sales mgr), and Michael (my sales adviser) were top notch. I would recommend this dealer to others.

"Friendly Sales Person"


User

from NJ

Recommended? Yes

Purchased? Yes


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Kyle was very helpful and friendly without being pushy. Because of his friendliness and sincerity it made my decision to buy from Newton easy.

"Friendly Service, Not Pushy. "


User

from Newton, NJ

Recommended? Yes

Purchased? Yes


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Not pushy, listened to what I wanted. Friendly staff and great products. Ill definitely be sending people there in the future? Including family members.

"Incredible Experience From An Incredible Team!"


User

from Newton, NJ

Recommended? Yes

Purchased? Yes


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Dillon and Eric were absolutely exceptional. Hands down the best sales experience Ive ever had. Dillon did an amazing job of helping me figure out exactly what I wanted without being pushy and Eric did an awesome job of getting me what I felt was a great deal. The entire staff was warm welcoming and made me really confident in my choice of car and dealership. Ive already said as much in my google review and will be sending everyone I can your way. I can thank you enough for the respect I was treated with. Its rare to feel that way being a young female walking in to buy a car by myself.

"Great Service"


User

from Newton, NJ

Recommended? Yes

Purchased? Yes


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Mike was great, really easy to work with, both he and Eric were very respectful and ultimately just a pleasant buying experience.

"Happy Customer "


User

from Hamburg, NJ

Recommended? Yes

Purchased? Yes


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From the moment my husband and I got there we were greeted by staff and Eric initially helped us. He was very knowledgeable and helpful with what we were looking for. Michael and Rafael helped us with our paper work after we found the car we wanted and both gentlemen were very courteous to us also very knowledgeable. They guided us through the processes of financing the car, getting our insurance done and got everything done in a reasonable timely fashion. Im very happy with my decision with the purchase and happy with the customer service we received. I would definitely refer my family and friends to Subaru world of Newton.

"My Purchase"


Digital Air Strike

from Hamburg NJ

Recommended? Yes

Purchased? Yes

04-04-2017


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The salesman Kyle was nice to deal with.i left feeling good.i did forget my keys on trade in that were for work in hope they are not gone

Response from Subaru World of Newton:

Thanks so much for the 4-star review, Daniel. We really appreciate this feedback. It was our pleasure doing business with you. Sincerely, Subaru World of Newton Team

"Easy Going Dealership "


User

from Warwick,NY

Recommended? Yes

Purchased? Yes


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Sales person was very friendly and easy to talk to. He was also very informed on your product line . I felt very comfortable and unpressured .

"Pleasant Working Dealership"


User

from Newton, NJ

Recommended? Yes

Purchased? Yes


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The sales person was very helpful and enthusiastic. Very pleasant to work with. The finance personal was also very helpful, I leasee my car.

"Great Dealership"


User

from hackettstown,nj

Recommended? Yes

Purchased? Yes


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Amazing sales staff and great dealership! Michael made sure i got the car i want and that i understood everything.

"Great Service "


User

from Newton, NJ

Recommended? Yes

Purchased? Yes


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Great service and great help with the pricing and financial end of the car. Dillion, Eric, and Dragon were great and friendly

"Great Dealership "


User

from Newton nj

Recommended? Yes

Purchased? Yes


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A great dealership that makes you feel like family and I have all my service done here. They are actually my friends

"Great Dealership"


User

from newton,nj

Recommended? Yes

Purchased? Yes


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It was a truly exceptional experience and anthony really worked hard to help me out. this is the second subaru i purchased from michael. Great job guys!

"Amazing Experience"


User

from newtown, nj

Recommended? Yes

Purchased? Yes


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David was absolutely amazing, very personable and nice, He made my first car buying experience one that I will remember!

"Subaru Of Newton"


User

from Newton,N.J.

Recommended? Yes

Purchased? Yes


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Everyone made me feel at ease and were very helpful . After visiting many dealerships looking for the right vehicle this place was a home run.

"Great Experience "


User

from Newton, Nj

Recommended? Yes

Purchased? Yes


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Great experience with Michael and the whole staff. I had a great time and got an amazing deal. I will be back for another Subaru when Im done with this one.

"Pleased Customer"


User

from Hardwick, NJ

Recommended? Yes

Purchased? Yes


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Friendly and efficient. This is my 5th Subaru and the cars and the dealerships just keep getting better all of the time.

"Excellent Dealership"


User

from West Milford, NJ

Recommended? Yes

Purchased? Yes


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This is a gre at dealership in all aspects from sales to inventory to customer service. Service department is excellent as well.

"Excellent Service"


User

from Newton, NJ

Recommended? Yes

Purchased? Yes


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Pleasant and caring salesman and personnel. My daughter and I felt very appreciated for our business. We were often asked if we needed anything.

"Great Service"


User

from Newton, NJ

Recommended? Yes

Purchased? No


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I didnt have to wait, because I got a courtesy car while my car was on repair. The car now feels great. Everything was done as I expected.

"Excellent Experience "


User

from Newton,NJ

Recommended? Yes

Purchased? No


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I had my 3 year old son with me. The dealership has always been accomodating to me when I have him with me and got me out of there as fast as they could for a 60k mile service on our 2014 Outback

"Virginia Yovich"


User

from Newton, N.J.

Recommended? Yes

Purchased? No


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Quick service. Friendly atmosphere. My car was finished before the time allotted. Great coffee. Comfortable waiting area. It was a great experience.

"Pleasant Experience."


Digital Air Strike

from Newton, NJ

Recommended? Yes

Purchased? Yes

01-31-2017


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Kyle was great to work with and Dragan was also very efficient,pleasant and knowledgeable. Buying a car was easy for a change.

Response from Subaru World of Newton:

Thank you for your review and business as a customer, Elaine. It is our goal to provide every one of our customers with the kind of excellent service you described and were glad we achieved that. Once again, we appreciate your business and hope youll keep in touch for your future car needs. Sincerely, Subaru World of Newton Team

"Subaru Legacy Service"


Digital Air Strike

from Newton,NJ

Recommended? Yes

Purchased? No

01-31-2017


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Ease of setting p appointments and getting what is needed for my car. Nothing is ever replaced on my car unless it has run to the end of use.

Response from Subaru World of Newton:

Michael, it is wonderful to hear that our staff at Subaru World of Newton was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Subaru World of Newton Team

"Wrx Purchase "


Digital Air Strike

from Newton NJ

Recommended? Yes

Purchased? Yes

01-31-2017


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Very friendly and knowledgeable staff that went out of their way to make sure you had a great experience while in their location.

Response from Subaru World of Newton:

Your great feedback truly made our day, Mike. We work incredibly hard to exemplify our commitment to customer care and we are glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Subaru World of Newton Team

"Best Dealership Experience Ive Ever Had!"


Digital Air Strike

from Newton, New Jersey

Recommended? Yes

Purchased? Yes

01-26-2017


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Kyle was very knowledgeable and caring. Prior to buying a car from him, I went to other subaru dealerships and refused to buy a car because of the salesperson. Kyle listened to what I wanted and guided me to which car and features best suited my needs. He seemed like he truly cared about me buying my first car and was very outgoing and funny, which made my family and I very comfortable. Best car dealership experience Ive ever had and I have already referred him to my boyfriend and his family who are all Subaru owners. 10/10 service on the sales end. I was also helped by Dragan, who not only showed me the best way to pay for my vehicle, but how to finance it to best build my credit, which also was so caring and made the experience there that much better.Also a 10/10. A very helpful group at Newton Subaru!

Response from Subaru World of Newton:

Taylor, thank you for writing about your visit with us, and congratulations on your new car. Kyle is the asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your business. Sincerely, Subaru World of Newton Team

"Great Service, Quick, Efficient"


Digital Air Strike

from Newton, NJ

Recommended? Yes

Purchased? No

01-25-2017


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In and out quickly. All services handled well, questions answered. Quick, efficient service. Pleasant personnel. Prompt attention, fast service, check out smooth.

Response from Subaru World of Newton:

We appreciate your time to share us this review, Susan. We are pleased that our staff was able to provide you a quick and efficient service experience. Thank you and please dont hesitate to contact us if you have any questions or concerns about your car. Sincerely, Subaru World of Newton Team

"Great Service Everyone Is Very Easy To Talk To"


Digital Air Strike

from New Jersey

Recommended? Yes

Purchased? Yes

01-17-2017


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Anytime I had a problem always got a call back and you guys always helped out everyone is very knowledgeable

Response from Subaru World of Newton:

Michael, thanks so much for this 5-star review about your experience. We are pleased to hear that our team has consistently been helpful and knowledgeable during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Sincerely, Subaru World of Newton Team

"They Made It Easy"


Digital Air Strike

from New Jersey

Recommended? Yes

Purchased? Yes

01-17-2017


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Excellent customer service. Very responsive and took the time to find the exact car we needed...not the car they wanted to sell. Jess Michael and his team were a pleasure to work with.

Response from Subaru World of Newton:

Congratulations on your new vehicle, Michael. Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your experience with Jess was so positive. We do our best to make sure all of our customers leave with the right vehicle and were glad that youre enjoying yours. We look forward to seeing you again. Sincerely, Subaru World of Newton Team

"2017 Subaru Wrx"


User

from Newton NJ

Recommended? Yes

Purchased? Yes


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Easy negotiation and buying experience. Close to home. Friendly employees.Great car that rips with one of the best AWD systems. Subaru WRX reputation

"Great Service ! "


Digital Air Strike

from Newton, NJ

Recommended? Yes

Purchased? Yes

01-09-2017


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Friendly, pleasant, helpful staff (especially salesman, Michael Fernandez). Gave refundable deposit with time to think it over. Bought car same day - thought about it for 3 hours. Good deal.

Response from Subaru World of Newton:

Christina, we are truly grateful for this awesome review! We are thrilled that Michael was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to assist you in the future. Sincerely, Subaru World of Newton Team

"Service Review "


User

from Hampton , NJ

Recommended? Yes

Purchased? No


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Quick and great service . The staff is very reliable and friendly. They took my car right in earlier than my scheduled appointment so I was able to leave early.

"Friendly And Helpful Staff"


User

from Newton, NJ

Recommended? Yes

Purchased? No


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The staff at the Newton, New Jersey Subaru were very friendly, helpful and worked as a team to please customers.

"Great Service "


User

from Newton New Jersey

Recommended? Yes

Purchased? No


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Polite and fast during my scheduled oil change. The facility was clean. And the waiting area was clean too. He whole visit was good and I will return.

"Great Service, Quick And Reliable"


User

from Newton, New Jersey

Recommended? Yes

Purchased? No


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Gave me a loaner car so I would not have to miss a day of work. No hassle warranty coverage.

Price includes all costs to be paid by a consumer, except for Tax, Title, License, Registration, and Documentation Fee of Four Hundred Forty Nine Dollars

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