"Mercedes Benz Greenway"

Dealership provides a rental car during your service and that is really helpful.

"Best Service, Easy Process."

I visited few Benz, BMW dealers prior to buying this at Greenway Benz dealership. The Sales Officer, Sam was the best,

"Best Service, Easy Process."

I visited few Benz, BMW dealers prior to buying this at Greenway Benz. The Sales Officer, Sam was the best, fantastic, gave good guidance.

"Service Recall"

New rep-Sonny was delightful, professional and knowledgable.

"Very Satisfied With Customer Service!"

I am very happy with my new car and I had an excellent experience at Mercedes-Benz of Houston Greenway. Excellent customer service.

"100% Satisfaction"

Outstanding service and client treatment. It made the process of buying a car very easy and stress-free. We would definitely recommend this dealer to our friends and family.

"Title"

Everything was fun except I wish they had reminded me I had a coupon

"Great Experience Joseph Garcia Was Awesome!"

It was the quckest & smoothest car buying experience in past 35 years!!

"Abdul M Jamal & Aneeta Jamal"

This time we were one of the unfortunate ones, hit hard by Hurricane Harvey. Mr. Mazair (outstanding salesperson/very knowledgeable) was introduced to us by the general manager Mr. Ali (with whom we have a very long relationship). We purchase two automobiles (one in my company name, and the other under my wifes name Aneeta Jamal). Mr. Maz was there from the beginning till we took possession of the vehicles, he also introduced us to two fine young gentlemen for a crash course, to bring us up to speed for the advanced technology. Thanks to All, we are committed. Best Regards A M Jamal

"Mercedes Car"

Did a lot a looking on line Mercedes had the best deal and the deal was done very quickly.

"Great People"

Daniel helped from the beginning to find the car I was looking for and patiently answered my questions and got us out the door with the deal we wanted. Closing paperwork was a bit long but dealer was busy and we needed to look at the lease vs buy option before making the final call. Overall a very positive experience.

"Just Bought A Vehicle"

Execellent service. All of the staff that I met were very nice. Thank you Sam Mirza and Jamal!

"Teacher"

Best price! Leigh is very honest man who give you what he can.

"S550 Alignment"

Wonderful, Customer Service A1.Greenway Mercedes Benz will be my only choice for repairs

"Mercedes-benz Of Houston Greenway"

Mike Maidenberg is the man! He helped me with my sons first & second car purchase, we could not be happier. Mike was curious and very knowledgeable. Buying a car can be arduous and taxing but Mike made the whole process fun and dare i say, enjoyable.

"Excellent Service"

Great service, competitive pricing and excellent facilities

"Mr Chu"

Good Customer Service so far. Recommended by friend

"Fantastic Experience"

Great sales team and financial manager - made the buying process painless.

"Great Customer Service And Huge Selection"

Excellent customer service, my Sales Rep was Sam Mirsa. He was professional, nice , informative.... Even though they were a bit busy due to the flood they had in houston.

"Mercedes Benz Greenway"

Everything went well.Staff was very nice. I was very upset that merceds benz greenway ran my credit with out my permision.

"Very Satisfied"

It was the most pleasant experience I have ever had buying a new car .

"Laurie Review"

Ray was very attentive and had good follow through.

"Nasa Employee"

Greeted quickly by my upbeat, friendly service person, Jerry Jow. He immediately took charge, knowing what to do based on my appointment requests. He has a GREAT attitude and kept me updated on status. Atmosphere, facility very good and clean.

"Great Dealership"

Excelllent service and made buying super fast and easy

"Greenway Mercedes"

Customer satisfaction was a priority, thank you Rhett! Low pressure, knowledgeable sales associate, and large inventory is the key to this dealers success.

"Customer Service Is Lacking"

I was there to get my serviced and my service guy did not go over the found scratches on my car with me prior to being serviced. So when my car was ready to be picked up and I found markings on my bumper from what appears to be from a license plate, there was no way for me to argue that they were not made from the dealership during the service. The ladies that worked behind the Loaner car desk also seemed preoccupied. They were not directly rude by any means but I was not greeted upon entering or asked to wait until they were off the phone. They just ignored me until they were ready to assist me. Also, many corners were skipped when cleaning my car. My interior was only vacuumed and not wiped down. I keep my car fairly clean at all times so I assume they thought they didnt need to do a thorough job cleaning it. I also decided to look at purchasing a new car while I was there and worked with a very nice sales person. He answered all my questions and made me feel very comfortable. However, my only complaint is the lack of negotiation. I purchased my last car with the dealership so I expected better service and deal. I live close by and would have definitely purchased from them again. However after this, I probably wont.

"My New Go To Place"

My service rep was awesome !!! This was my first visit I went into get my brakes done and have my vehicle checked out . It was a smooth experience .

"Service"

Efficient, Thorough, Professional, Appreciation for loaner car

"Expect To Wait A Few Hours For A Loaner"

I had a 7 am appointment to drop off my car at Mercedes Greenway, everything wenrt smoothly with my service advisor. I was sent to the loaner car department where I waited for THREE HOURS, only to be be told they were NOT giving me a loaner. The two women who work there, one being the manager, were incredibly rude.

"Excellent"

Excellent Service, all the personnel were very helpful

"E300 2017"

This is my 6 car from Mercedes-Benz Greenway I get best deal every time

"Mercedes Benz Gle 350"

Rokan made the difference!!! I am new in town, relocated by my company. He help along the process and provide guidance and support. I am very happy! Delighted to find people that can be trusted!

"Mercedes-benz Of Houston Greenway"

Chris Palumbo was great!!! I showed up an hour before my appointment, he processed my car very quickly, then got me over to get a car to drive until my car was ready to pick up later the same day, everyone at Greenway was very nice, the waiting area is very nice with drinks & snacks. They have and will have all of my service work on my vehicle.

"New Gla 250"

My salesman Rik found me the car of my dreams. A little red SUV. Im very happy with the way the car handles.

"Business Owner"

Good place of business.They do good work. They are responsive.

"Service"

smooth service..........................................

"Service Feedback"

We left the car for servicing. When we got the call to pick it up, we had to wait a long time to check out and then even longer for the car... more than 20 minutes. I asked a couple of times about my car. At 20 minutes I was informed they were having difficulties with the cars computer. Totally unacceptable not to have been informed earlier. Must have waited at least another 10 minutes when we were told to walk to our car and a guy handed me my key. I asked about the computer problem and he asks then if I want to speak to a technician ... ridiculous. I have already been waiting more than 30 min for my car that I call couple hours earlier and told it was ready. Dropping it off in the morning had issues, but I will leave it at this. Best of luck improving service.

"Service"

I am always getting a good service in this location.

"Tracey"

Such a great experience, from the moment I walked in, until I drove out in my new gle. I love it! Salesman was awesome, as well as the young lady who helped me set up my phone to the car, and went over all the features, answering any questions I had. Definitely will return once my lease is over.

"Jim Service And Team"

Jim went above and beyond during my visit to Houston. I was taking my wife to a doctors appt at md anderson and the AC went out on my car. When I took my car in he made me feel like I had a friend helping get back in the road. The loaner team Alexandria also helped me when my car took longer and I had to leave town. Thank you so much mercedes benz of greenway for making me feel at ease in a difficult time. When my wife picked up vehicle it was super clean and was in and out.

"Very Helpful, No Haggling"

I was in the market for an SUV and was visiting family in Houston. I emailed two places with inquiries about cars on their lots and Nory Zaree at Mercedes Benz Greenway called me back within minutes. We set up an appointment, my wife & I test drove 2 vehicles, settled on one, and bought it on the spot. I really appreciate the no-haggle pricing. They have a beautiful facility and Nory was great. I eventually got a response from the other place, but it was a generic email and I was already driving my Acura RDX from Mercedes Greenway.

"Car Owner"

Very pleased. Service rep is the best, very knowable , friendly, and kept me informed . My expectations were rxceeded.

"Excellent Service"

It was a simple oil and filter change. They gave me a nice loaner car for the day, cleaned my car, checked many things... excellent service.

"Excellent- Mercedes-benz Of Houston Greenway"

Everything was excellent. The transaction was very very fast and understandable. The price was the best. In one word. EXCELLENT.

"Mercedes Greenway Certified Pre Owned Purchase"

Good experience and very easy. Rhett was a great salesman and took the time to work with me as did Donald in finance. Would recommend both.

"Great Customer Service"

Brigitt Stewart did an excellent job as my service advisor. She went above and beyond to provide an excellent customer experience! I will continue to trust MB Greenway for future service needs.

"Service Department At Greenway Mercedes"

Great. Jessica is the best! I had a time issue and she solved it. Well done, Jessica.

"Mercedes-benz S63"

The Service Advisor is very details giving me line by line on what is needed for 30,000 miles maintenance.

"Great Experience!"

Very personable and professional. Highly recommend!

"#1car"

I had very rapid response to a car repair that need immediate attention. I was seen in and car diagnosed in less than 30 minutes. Although the repair was not what wanted I to hear, which repairs are never delightful situation. They got me taken care of and treated me very fairly. Very polite and courteous!! 5 star operation!!