"Great Experience With Michael S. And Lester Glenn."
Great experience with sales consultant, Michael Sandella. Michael was very professional and friendly. He made me feel very comfortable with my experience at Lester Glenn.
"Amazing Service"
Rob Hall was my sales man and he did everything to make the process as easy as possible it was easily the smoothest car buying experience ever and he did a phenomenal job
"Great Experience!"
This was my first time buying a car from a dealership, I went to one dealership before Lester Glenn, and I will probably never stray from them after my experience. Carmine was fantastic. From his demeanor to his honesty, there was nothing that made me want to leave. He was as excited as I was to help me purchase my 2017 Jeep Wrangler sport. Nothing was shoved down my throat and they didnt ask me for my car keys to appraise my vehicle for trade. That power play is a shady move, and nothing of that sort went on at Lester Glenn off of route 37 in Toms River. Thank you Carmine! Thank you Lester Glenn!
"Great Experience!!"
Sat down with Mike Sandella to see what we could work after trading in our vehicle to lease a brand new jeep. He worked hard to get us to where we wanted to be within or budget. Him and all the staff at jeep made us feel very comfortable, easy to deal with, and didnt try any wild sales tactics.... just upfront with yes and no to get us where we needed to be. Thank you to mike and all the staff, they detailed the jeep and filled it with gas to send us home more than satisfied with our purchase.
"Purchaser"
My salesman and staff have been very good by listening too my needs and wants in a vehicle Ive been searching for
"This Dealership Deserves More Than 5 Stars!!!"
This dealership in Toms River epitomizes what a car buying experience should be like - from start to finish. When I entered the dealership on Tuesday evening I didnt know what to expect, but I was met with such professionalism and courtesy. Even though it was extremely busy, the staff was willing to accommodate me and checked back with me to let me know when an available salesman could assist me. Michael Sandella, Paul , Darren , Ken(sorry if I misspelled the names) and the finance manager who closed the deal with me on buying my Chrysler are the best people that I have ever worked with in all of my car buying experiences ever!!! This dealership deserves more than 5 stars!!! And I truly look forward to doing business with them in the future on my next purchase or lease. Michael Sandella has truly earned my business and If you are in the market to buy a new Chrysler, Jeep, Dodge or Ram - this is the place!! Thank you so much for helping someone who doesnt live right around the corner - you give customers a reason why they should travel a distance - to experience what a true car buying experience should be like!!
"Amazing"
Everything was amazing. Got my car for the payment I wanted it, was only there for an hour. Had Tina shes amazing.
"Poor Service"
We purchased a Jeep Grand Cherokee and are totally dissatisfied with the customer service. And the service department. We have dealt with Toyota and Honda and service was excellent . Can not wait till the lease is up. It all started as we pulled out of the dealership the nite we purchased the truc and we drove down rt 37 and has to turn around immediately as there was a loud noise from the undercarriage we got back to the dealership in 2 minutes and they were all locked up we called the salesman and he said bring it back in the am. They had left some packing of sometime under the car that should have been removed! The GPS is not working and they do not service gps on Saturdays ,so you need to have it done during the week and the process takes 3hrs plus as we were told. They would not offer a loner car as itmis not their policy and we both work over 70 miles away. It is unbelievable that you need to take a day off from work just to have your care serviced. Toyota and Honda offer loaners to their customers. So my husband brought the truck in waited just about 4hours and they could not fix it and now think they need to order a part which will be in in about a week. He also had them do scheduled service and had forgotten his wallet home and would not take my credit card over the phone which is not an unusual form of payment now a days so he would now have to go home then back together service center and then venture to work 70 miles away... Making this service fiasco a half a day of wasted time and problem still not corrected. Just sorry we didnt stick with Toyota .. The truck would have been dropped off either the nite before the appoint or morning of and we would have gone to work in a loaner and pickup the truck up that evening.. Well only 12 moths left on lease .. Cant come fast enough. This dealership is not customer service oriented in any way .. From the receptionist who makes the appoints to the ease of service availability to the customers and the service in general... If you need to buy a jeep go to another dealer if dont .. Dont say I didnt tell you so ,,,
"Buying"
The entire staff of Lester Glenn RAM were courteous and extremely knowledgeable of all the products available and presented them all with out pressure to purchase. Steve Regan made this vehicle purchase the most enjoyable for me. His knowledge of the Ram as well as all of his efforts to insure my Lester Glenn experience continued after the sale (service department) were unprecedented.
"Two Time Satisfied Customer"
10-06-2015
I am not normally one to take the time to write a review, but my experience with the process of not only buying one Jeep Wrangler but two was great. Our salesman Joe found us the Jeeps we were looking for at a great price. I was introduced to Kevin Royce who is a great guy, he did a fantastic job with customizing my jeep just the way I wanted it. The finance and service department were a pleasure to deal with. I recommend anyone who is looking for a good buying experience to visit Lester Glenn Jeep.
"Great Salesmanship"
i stopped in Lester Glenn to look for a new car. I wasnt sure if I wanted to buy one that day, but after my sales guy Brandon took the time to listen to everything I was looking for, and my mom asking a million questions., I bought the car on spot...Joe Horsefield came up to me to introduce himself.. He was the sweetest, nicest man.. I have utmost respect for him.. If u are ever looking for a place to go to buy a great car with awesome sale a ship Lester Glenn is the place to go.. Thank you for an awesome experience... Michelle Hund
"The Worst Dodge Service Center In New Jersey."
If you are having car troubles. Take your car somewhere else for repair!! They have service technicians that lie to the customers. Hassle you about getting a loaner car. It takes them five days to just look at your vehicle. Then another four to get a part for your vehicle. And I begged them to get it to move faster as I had a serious family emergency. Hands down the worst service Ive ever received.
"Happy Customer!"
I recently leased a 2015 Terrain. I worked with Lee Dellolio and Mike Amarando I can’t say enough about these two gentlemen or my experience. Mike took time to listen to what I was looking for and then patiently showed me my options. I have purchased several new cars in the past and this is the first time that I felt relaxed while making my decision. Once I made my decision Lee stepped in and made my loan approval process just as smooth. Before leaving the dealership Mike took time to give me a personal demonstration on the car’s features. It was after nine pm and he did not rush through the process, he even took time to program my phone and my husband’s phone into my new vehicle. I will certainly recommend this dealership to my family and friends. Thank you for such an exciting and positive experience!.
"Great Service Excellent Knowledgeable Salesman"
Joseph was pleasant, informative, wonderful, patient and understanding of my needs and pricing requirements and obliging to them. I would highly recommend buying a car from Lester Glenn and Joseph
"Satisfied"
The sales persons were courteous and took interest in helping me achieve my goals for a new vehicle. i was able to step into a new four door wrangler rubicon for the same monthly payment i had for three years prior.
"Loyal Customer"
Bought my oldest daughter a car three years ago, came back this week for a car for my youngest daughter. Great service both times, have highly recommended Lester Glenn to others, Bob Reyes is wonderful.
"Great Service"
Eddie and staff were instrumental in helping me get out of a finance from a previous vehicle. I cant thank Eddie enough for everything and making the process easy and understandable. Eddie showed me many vehicles to choose from and I felt very comfortable the entire process and he helped me into a very very nice car. Definitely made me a customer for life. Thanks again Eddie and staff.
"Amazing Service"
I bought my first car with Lester Glenn and they couldnt have made the experience any better! I went by myself with no experience and drove off in the exact vehicle I wanted and with the exact payment I wanted. Lou Molino was very patient and kind. After two months of having my car I ran over a screw , had a leaking tire and work 7 days a week! The service workers worked with me all the way on my schedule and fixed everything! I will NEVER buy a car anywhere else !!
"Excellent Service"
I came in knowing just what i was looking for and steve was able to locate the jeep i wanted and have it delivered as promised and very knoweledgable about the car i was buying. brian in finance was friendly and explained everything to me what I thought would be torturous ended up being good.
"Excellent Service At Lester Glenn Jeep"
Steve was very helpful and attempted to get me the best deal he could. I had very little money to put down and he still worked with me. I would recommend Steve, Brian Reeves the finance manager and Ed Fiorvante the manager of Jeep Lester Glenn; to anyone reading this review. These guys have a difficult job dealing with people on tight budgets who are looking for the best deal.
"Great Experience!"
This was the third vehicle that we have purchased from Lester Glenn and Im sure it wont be our last. My salesman Kyle had the patience of a saint. He was extremely knowledgeable on the car and was able to answer every question I had. I will definitely recommend Kyle and Lester Glenn to anyone purchasing a car as they go out of their way to be accommodating and will give you the best deal.
"My Family And I Felt Very Comfortable While Workin"
My family and I felt very comfortable while working through the car buying process. I would definitely lease another car with this car dealership. Thanks for the positive experience.
"Great Experience"
What a great buying experience. My sales guy was John Morley and I couldnt have picked a better person to deal with. Extremely knowledgable, professional, and most of all a generally nice guy. John went above and beyond. I hope to be able to work with him again when I buy my future cars. I highly recommend to anyone reading this to contact John if youre looking to purchase a car. Next I want to thanks Ed Fiorvante for working out the deal for me. Greatly appreciated. Lastly Darren Applegate for bringing the deal home. Darren worked to get me the best financing deal. I really couldnt have asked for a better car buying experience. Great dealership and great group of people..
"Great Car Buying Experience"
Steve was incredibly knowledgeable when it came to the Jeep Cherokee. He walked us through every inch of the car and answered every question we had. Steve was very upfront about the car, financing/leasing options and did not pressure us into making a decision. I will most definitely recommend Lester Glenn and Steve for a great car buying experience.
"Best Car Purchasing I Ever Had"
This was my first great experience at a car dealership out of 10 car purchasing experiences with numerous other dealerships in the past 30 yrs. My experience was positive, professional, not pushy and flowed smoothly from beginning to end: from the sales manager and sales person emails and conversations, searching for the exact vehicle I wanted, pricing, having vehicle ready for pick up, sales transaction and financing, coordinating future service maintenance appts and picking up the plates. My first time purchasing from Lester Glenn but I will most definitely recommend them to everyone I know!
"Beyond Pleased!"
Eddie Elsayed was great to work with! He was very calm, honest, and personable. In my opinion, I was a pretty difficult customer and Eddie was extremely patient with me and made sure i got the deal i wanted. I couldnt be happier with my 2015 Jeep Laredo and i am beyond pleased with my experience at Lester Glenn.
"Thank You Dominic!"
06-12-2015
Dominic made my car buying experience painless! Wonderful customer service! He listened to what I wanted and met my every request. He went all out to make sure I left a happy customer. I will definitely recommend him to my friends. Again, thank you Dominic!!
"Great Dealership And Salesperson Steve Regan"
I was at the dealership with questions about a completely different car, and Steve was so kind to point out the great qualities of the Chrysler 200s. Upon learning the numbers and realized it was in my range - I went for a test drive. Then of course, I bought. It was great to NOT feel pressured to buy. Steve was just honest and very well informed. That made me feel comfortable and I didnt feel rushed. The whole process was easier than I thought and everyone at the dealership was extremely affable and pleasant.
"Stress-free, Professional, And Friendly"
I walked into the dealership knowing exactly what it was I had come for, right down to the VIN number. My wife and I met Eddie at the showroom door and he listened to my explanation of what I had come for, which was a fairly cheap Jeep Patriot. He did not try to persuade me to purchase a more expensive model, as other dealers had done, instead he went out, got the car I had been looking for, parked it in front of the showroom, and went over all the features and answered all of our questions. There was no "push", no sense that he was in a hurry to sell, so to speak and the entire experience was a stress-free, pleasant one. Everyone I dealt with at the dealership was no less than completely professional and friendly and I will certainly recommend this dealership to others, as well as return to them for my cars scheduled and unscheduled service appointments. Two thumbs up!
"Very Friendly And Honest Subaru Dealership!!"
We purchased our braind new 2015 Subaru Forester at Lester Glenn Subaru located on Rt. 37 in Toms River, NJ. We dealt with 2 people. Ryan Hickman and Denato Jensen. The whole crew at Lester Glenn made us feel welcome and valued. They gave a great price without any haggling. Ryan is an awesome salesperson, who knows his stuff while being respectful, patient, caring. Denato handled the finance end with integrity and efficiency! Just Fantastic! One of the best car buying experiences weve had. Thanks again!
"Great Service"
Dominic is the best car salesman. He went above and beyond to help us out. We got the car we wanted. I highly recommend him and this dealership. This is the 2nd car we bought from them and I plan on buying more.
"Great Service"
My car finally bit the dust. It was later at night when I saw they had the car I wanted in inventory and went to take a look. I was greeted by Steve who was very friendly and professional. Steve did not try to rush us out to get the deal done and instead worked tirelessly with Ed to be able to make the deal work. Ed went back and forth about 20 times to reassess the numbers. I also worked with Brian who was very informative about the different options to get with the car as he had the same car I got. I am very happy to be a new part of the Lester Glenn family. I would definitely recommend getting a car there.
"Great Experience!"
Today I purchased a Mazda CX-9, and the entire staff at Lester Glenn was top notch. From the front office, Peter Tortorelli, the GM Joe Bogogian, the finance guy Anthony Giordano, and last but not least, my salesman Larry Royce, these professionals made my car buying experience refreshingly pleasant and fast. I would recommend these guys to anyone...and I will! Thanks, Guys!
"Great Service, People, & Negotiations"
My salesman Eddie Elsayed & the management team made buying our new Dodge Durango an exciting experience & made all the different buyer options very easy to understand. They were very professional, friendly, & accommodating in finding the exact options, model, & color vehicle that we had been wanting. They worked with us to quickly negotiate the best way to be able to make our dreams a reality that day!
"Neew Jeep"
This is a Great place to Buy your Jeep from, all employees there are very helpful.
"Challenger - Honest Dealer"
I am 60 years old and just bought my first NEW car in a long time. Eddie Elsayed was very easy to work with and gave me the best deal right out the gate. There were no games played or time wasted. I am very happy with me Challenger and happy that I came to Lester Glenn. Thanks!
"Best Car Buying Experience Ever!!"
I have been in customer service for 30 years and Lester Glenn Hyundai of Manahawkin is outstanding!! Every person on staff was focused on making my experience excellent. I had many questions thru the process and each level of personnel never made me feel as if I was interrupting or being burdensome. I especially appreciated Justin Miner my salesperson. The managers Pat Sweeney and Mike Erli made the process very easy. I never felt pressured as I have at many other dealerships. He went above and beyond at every step. This dealership sets the standard.
"Awesome~"
I was looking to trade in my older jeep for a new one. Steve was able to get me a great deal and was very professional during the whole process. I was not looking forward to the usual high pressured sales experience. I was not pressured at all! Steve listened to what I was looking for, answered any questions I had, what budget I was willing to have and he was able to get me in a brand new Patriot. Thank you!! Easiest and best experience I have encountered and any dealership!
"Great Dealership"
I was really interested in a 2015 Jeep Grand Cherokee but was not looking forward to the usual high pressured sales experience you normally get at a dealership. I spoke with a few different friends who have purchased cars from Lester Glenn for years and was relieved to hear Lester Glenn was not that type of company. I was assisted by Sales Consultant Michael Sandella who I found to be very professional and knowledgeable. He listened intently as I described the Jeep that I wanted and he never pushed me toward any vehicle outside of my description. Michael was upfront and honest about the entire process and a great representative for Lester Glenn. Extremely glad I chose them.
"A Pleasurable Experience In Buying A New Vehicle"
JP Dasilva was an excellent salesman and very knowledgeable in all aspects of the vehicle I was interested in. He made me feel like Family from the start and was very courteous and respectful in dealing with me. Every question I gave he had the answer immediately and I felt he was very qualified for his job as a sales representative.
"Great Experience"
My son has dealt with Lester Glenn dealerships before and has been very happy. I was looking for a certain used truck which became available at Lester Glenn Chrysler. We had found a few others to look at but my wife and I decided to stop here first. Were glad we did. We walked in and met Steve Regan and we had a great experience. From the first minute we entered till we left it was wonderful. We also worked with Ed Fiorvante , manager and Brian Reeves, finance and each of them were great to work with. We never felt pressured and Steve worked to get us the deal we all were happy with. . We will definitely be back and would recommend Lester Glenn to anybody looking for a car / truck !!
"Great Experience"
The entire process of leasing my new Jeep Compass was wonderful from my initial email and phone contact to my salesman Michael Sandella. Michael made sure to review all possibilities in order for me to receive the best possible deal. Michael along with his manager, Jim Prendergast allowed me to take the Jeep Compass home overnight to make sure it was the right care for me. No strings attached! If I didnt like the car I could return the keys the next day no questions asked. He had an opportunity to work with another customer while I was waiting but opted to remain with me until my car was delivered to me. Making me his priority was important to him and certainly left a great impression on me. He answered all of my questions and concerns and if he was not sure he sought out assistance in order to provide me with accurate information. Michael was a pleasure to work with. I would highly recommend Lester Glenn Chrysler Jeep Dodge Ram auto group. Request Michael Sandella as your salesman and you will have a positive hassle free experience! Beverly H.
"Amazing Service!!!!"
Michael was absolutely amazing! Very down to earth, great help, answered every question we threw at him. Went above and beyond for us, and was great company to talk to. Made our time there worth while. Got an amazing car that i wanted for a great price and was beyond satisfied with the entire experience. Left the dealership with a smile on my face and no frustration. Great Job Mike!!! P.S watch out for Kiera! And make sure you ask for Flo!!!
"Excellent Customer Service."
Kyle was a dream to work with. This was the first time I didnt have to wait hours to sign paperwork. Everything is organized. Kyle made my whole family feel comfortable. Usually you feel pressured when making a decision, but not at this Lester Glenn dealership. The whole staff is wonderful. Great job!
"2015 Outback Ltd / Nav / Eyesight"
Researched and drove multiple vehicles before deciding on the Outback, Found the exact car at the best price in stock at Lester Glenn. Test drove and decided to buy. Staff was extremely knowledgeable and very friendly. Made sure we understood every step of the buying process. A very enjoyable experience. Thanks Jack for all your help.
"2015 Outback Ltd / Nav / Eyesight"
Researched and drove multiple vehicles before deciding on the new Outback. Truly a knowledgeable team at Lester Glenn Subaru. Very professional and friendly. Price was better than any other I had gotten. Insisted I was ok with every step of the buying process. Hard to imagine you could do better at any other dealership.
"Quality Customer Service"
I had an extremely friendly and pleasurable experience leasing a vehicle from Lester Glenn Jeep on 3/4/15 I was driving by and stopped to do some "window" shopping for a Jeep Grand Cheroke but found the experience so friendly,informative, and up front that I decided to lease a vehicle.I worked with 3 employees who expedited my leasing process professionally and efficiently. Sales man Steve Regan, who is customer friendly handed the vehicle selection process smoothly. He listened attentively and assisted in recognizing my needs. Sales Mgr Ed Fiorvante presented the deal in a low-keyed, no pressure, professional manner, and Brian Reeves moved me through the financial paperwork in a smooth, easy to understand, though manner.Together this Lester Glenn team made the lease enjoyable And please able for me.
"New Car Purchase Was A Pleasure"
Dominic was nice to work with and worked to get my payments to meet my budget. He also did a nice job of showing all of the features of the vehicle.
"Fourth Durango"
This is my first purchase at Lester Glenn, but my 4th Durango. Greg Merritt made the experience so easy and effortless. The staff is courteous and attentive - you cant go wrong buying a car at Lester Glenn!
"Great Service"
Lester Glenn of Toms River has always been very helpful, and when I came in for my scheduled oil change I left with a brand new car, and couldnt be any happier.
