Teddy Volkswagen in Bronx, NY

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"Keith Got Me The Car No Other Dealer Could"


User

from Scarsdale NY

Recommended? Yes

Purchased? Yes


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I wanted a blue Golf R. Went to 3 other dealers before going to Teddy. Saw on line that Teddy had the car but it was sold just before I got there. Keith found another car from dealer up state and had for me in five days. I paid a fair price for the car. Keith took the time to show me the features of the car, set up the radio and phone. The other dealers I went to seemed indifferent to selling me a car,but Teddy really valued my businesses. Keith also gave my young son a Teddy Volkswagen teddy bear making the day special for both of us.

"Made Easy"


User

from NY

Recommended? Yes

Purchased? Yes


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Thank you Thaddeus Lawrence, you have made it easy for me....it was such exciting experience getting MY third car through your assistance

"Thank You Thaddeus Lwarence...you Made It Easy"


User

from NY

Recommended? Yes

Purchased? Yes


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I appreciate the work of Thaddeus Lawrence,he actually assist in to acquire my choice of car within my budget...and he made the whole process was easy

"Buying So Easy"


User

from NY

Recommended? Yes

Purchased? Yes


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It was my third car,and this time it is at Teddyvw,...it is the best so far and I will say ,they made buying a car so easy

"Terrible"


User

from New York ny

Recommended? No

Purchased? No


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Horrible experience I got into a shoving battle with 30 car salesman because they didnt want to give me my information back. Then locked into the office as if I was going to be jumped by them. Go figure to think such things can happen in a car dealership.

"My Review Of My First Experience With Teddy Vw"


User

from Bronx, NY

Recommended? Yes

Purchased? No


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This was my first time to this VW dealership. I have been to many and I found Teddy VW to be the most professional and courteous by far. Each person I spoke with gave me the impression they were so grateful for my business.

"Great Service Excellent Experience"


User

from Bronx NY

Recommended? Yes

Purchased? Yes


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Todas I was shopping for a car at Teddy Volkswagen in the Bronx and I worked with Mentor who was my Salesperson he was very nice and experienced in Car sales he showed me the Car i liked and explained to me the features of the Car in profesional maner i Wolf recommend this dealer and this salesperson to everyone who wants to shop at Teddyvw

"Great Experience At Teddyvolkswagon"


User

from Bronx, NY

Recommended? Yes

Purchased? Yes


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I bought my first car at teddyvolkswagon and I had an excellent experience. They work with me and made sure that I was satisfied. Mentor was my sales person. He explained everything professionally and helped me to choose the car of my dreams. I recommend Teddyvolkswagen to anyone.

"Jorge Santiago"


User

from New york.NY

Recommended? Yes

Purchased? Yes


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Jorge Santiago sold me a 2015 Tiguan and I am happy to say it was the best expierence i recieved in a longwhile. thank you so much for helping me with everything I completely appreciate it....

"Jorge Santiago"


User

from Bronx NY

Recommended? Yes

Purchased? Yes


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Jorge Santiago was excellent , very honest and made sure I understood everything about the process. Karla was great as well made sure I understood the financial aspect of it. Justin Rivera did a great job as well. Thank all of you

"J. Devalle J.rivera"


User

from yonkers NY

Recommended? Yes

Purchased? Yes


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These two put on a show. what such a great experience. Jason D made me relaxed and satisfied throughout my negotiation and was very through with everything and Justin Rivera was excellent. Provided excellent customer service. Who ever gave this kid a chance for customer service is great cause he made this an outgoing family experience for us thank you Jason and Justin

"Dougy Lee"


User

from Bronx NY

Recommended? Yes

Purchased? Yes


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Doug Lees professionalism was incredible and i am astounded by the way they treated me Mr.Risso and Mr.Bessen have an incredible business i love it

"Ronny Koss , Karla P. And Justin Rivera"


User

from Yonkers , NY

Recommended? Yes

Purchased? Yes


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Im very gratified to have received the customer service that I did from Ronnie Koss because I was a little not sure about purchasing a new car but I really appreciate that I enjoyed this Experience the way I did . Karla made me feel great with my payments and explained everything and Justin Rivera made sure I knew the type of features I had in the vehicle as well thank you all

"Mentor"


User

from Sunnyside,NY

Recommended? Yes

Purchased? Yes


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Mentor did a phenomenal job and made sure I understood each and every aspect of the deal that we made for this vehicle. Kalra was also amazing by explaining to me my payments and made sure I understood my vehicle finances. At last but not least Justin Rivera did an amazing job at showing me the features to the vehicle and made sure I understood each concept of the vehicle. Thank you all it was a team effort!!!!!!!!!!!!!!!!!!!

"Teddy Volkswagen Of The Bronx"


User

from Bronx NY

Recommended? Yes

Purchased? Yes


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Jason my salesperson was awesome I had a wonderful experience and I am pleased with my new 2016 Tiguan

"Clean Facility, Great Service"


Steve Cohen

from Bronx, New York

Recommended? Yes

Purchased? No

10-07-2015


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I liked the professional attitude the representative had, she was very courteous, and explained everything carefully, so that I understood perfectly about what had to be done to my car.

Response from Teddy Volkswagen:

Thanks for your awesome review, Deborah! Were very happy to know that our service team was of such great help to you. They take pride in their customer service and they always make sure that our customers know everything that is going on! We strive to provide excellent customer service, and were glad that this was the case for you! Please let us know if theres anything else we can do for you. Best regards, Teddy Volkswagen Team

"Great Service! Totally Recommend!"


User

from Bronx, NY

Recommended? Yes

Purchased? No


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From the service over the phone from Anthony to the great service with Rishi at the dealership. It was amazing. you personnel are great- personable, well-mannered and have and positive attitudes! Service time was prompt- I did not wait longer than what I expected. Had to grab new wipers- the two people that helped me there were also really pleasant.

"Excellent Customer Service"


User

from Bronx, new york

Recommended? Yes

Purchased? Yes


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My experience with Teddy Volkswagen was great. I told the salesman what I wanted, and what I could afford. He went out of his way to help me and give me my options. The dealership is still calling to make sure all is okay and they said if I need anything or have any questions or complaints or problems to please call them. Very satisfied and recommend them highly.

"Great Service"


User

from Boston, MA.

Recommended? Yes

Purchased? Yes


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The experience i had at Teddy Volkswagen was great!! Francesko Coku was incredibly helpful and honest, and helped me pick the right car. Very pleased with the decision i made. Love my new Jetta!!

"Excellence"


User

from Brooklyn, NY

Recommended? Yes

Purchased? Yes


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Recently purchased a 2014 nissan altima and the se rice was excellent. THE GUY WHO sold me the car was Jason and would advise anyone who is purchasing a car at this place to seek help from Jason made everything happen for me

"Great Customer Service"


User

from Bronx,NY

Recommended? Yes

Purchased? No


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I went in wanting to get more I formation on the Volkswagen and their cars. I must say their employee Carlos Gerda was very helpful. He answered all my questions and gave me so much information on the cars I asked about. I recommended this dealership to everyone.

"Great Experience"


User

from Bronx, ny

Recommended? Yes

Purchased? No


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I have been car shopping for almost 2 month and a friend recommended me teddy Volkswagen. I had a great experience and learn great things of the vehicle I was looking for, however I was unable to purchase a car I was satisfied with the service I received from mr. Gerda, so when I finally decide to purchase my vehicle I definitely will come to Teddy and make my purchase. Thank you so much you have a great location a staff.

"Waste Of Time."


User

from bronx,ny

Recommended? No

Purchased? No


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I traveled a long way and spent almost three hours just to have my time wasted. I was trying to purchase a used 2102 MDX The finance manager did nit even have the professionalism or the courtesy to speak with me. The vehicle that I was shown was filthy,full of deep scratches, dents and scuffs, the interior was smelly and dirty, yet they did not seem to believe that all those deficiencies should have any bearing on the value/pricing of the vehicle, They were not willing to be fair and work with me regarding the pricing, despite them agreeing that vehicle needed body work In addition after running my credit or approval, they presented me with astronomical and unfair rates and monthly payments, and when I asked to look at the report I was given the run around, It is my legal right to be able to look at the credit report scores, yet I could not. They even went as far to claim that the listed internet price was a MISTAKE...so they couldnt and wouldnt go down or work with me. I went to SEVERAL ACURA DEALERSHIPS THEY HAD CERTIFIED VEHICLES ALL IN MINT CONDITION LOWER MILEAGE, LATER MODELS, ALL PRICED REASONABLY, YET TEDDY VOLKSWAGON WANTED THE SAME OR MORE FOR AN INFERIOR VEHICLE. OH AND THE FINANCE MANAGER ACTUALLY SPOKE TO ME AT THE OTHER DEALERSHIPS. I left feeling that they never wanted my business to begin with.

"Luis C"


User

from Bronx , NY

Recommended? Yes

Purchased? Yes


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my experience was great and Luis made sure I was comfortable with the entire process and was very patient as well

"Doug!!!!! Lee"


User

from Bronx , NY

Recommended? Yes

Purchased? Yes


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Doug was a great salesperson and made sure that I was taken care of . thank you very much

"Too Many Calls And Emails"


Jen Almodovar

from cleveland, ohio

Recommended? Yes

Purchased? No

04-10-2015


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I contacted them via e-mail the did not reply to my questions instead the kept sending me emails and leaving me voice mails that asks me to stop by. Have they read my email the would now that Im out of state.

Response from Teddy Volkswagen:

Hello Abdullah, My is Jen Almodovar Director of Teddy VW and I am reaching out to you because of the bad experience you had when trying to reached our company via email. I am surprised to hear that because we are very prompt in replying to our customers. I do want to informed you that I looked into your records and it doesnt show that you ever emailed us. Teddy VW is committed to providing high quality customer service, but based on this cars.com review; you did not share this experience. That is very disappointing to us I want to let you know that we value each customers. Please email me directly with any questions or concerns that you may have and I will gladly assist you. Please contact me at 877-892-2904 X 6180 or email me at jalmodovar@teddynissan.com Best Regards, Jen Almodovar Teddy Nissan/VW Director If you need any assistance, please never hesitate to reach out. If you cannot get in contact with me please call 877-551-6702 which is our customer support line.

"Great Service"


Jen Almodovar

from Yonkers , NY

Recommended? Yes

Purchased? Yes

04-10-2015


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Doug Lee was very nice and my credit was sub-par and He was able to get me into a vehicle comfortably. Kara the finance manager was very cool and has a lot of humor and made the process smooth.

Response from Teddy Volkswagen:

Thank you for your kind words.

"Lucky Waite"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

03-24-2015


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I received a brand new 2015 Jetta TDI I am satisfied with everything and the way I was treated was amazing . Lucky made sure I understood the entire process and it was phenomenal . Thank you very much. Kara the finance manager was amazing as well by answering each of our financial inquires . Thank you

Response from Teddy Volkswagen:

Good Afternoon, Its great to hear that your visit with us earned a 5-star rating! Thank you for taking the time to share it! If you have any questions Feel Free to contact me at 718-696-6180 or via email at jalmodovar@teddynissan.com Thank you Jen Almodovar Teddy VW Director

"Doug Lee , Teddy Vw"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

03-24-2015


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Doug Lee was great , Kara the finance manager did an exceptional job and made sure I drove off with my pre owned 2012 Routan . Thank you all.

Response from Teddy Volkswagen:

I am glad that your experience with Teddy Volkswagen was an unforgettable one. Please dont hesitate to recommend a friend or family to us. We will take as good care of them as we did with you. Thank you, Jen Almodovar Teddy VW Director

"Doug Lee"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

03-24-2015


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Doug Lee was phenomenal and I appreciate they great customer service which I appreciate

Response from Teddy Volkswagen:

Hey, Just want to take this opportunity to thank you for taking out time to leave a good review. I am glad you had a wonderful experience with us and hope you can tell your friends and family about us. Thank you Jen Almodovar Teddy VW Director

"Jay A Teddy Vw"


Jen Almodovar

from bronx , NY

Recommended? Yes

Purchased? Yes

03-24-2015


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I was really satisfied with my new 2012 Versa , Thank you Mr . Artis

Response from Teddy Volkswagen:

We greatly appreciate your review!!!! Thank you, Jen Almodovar Teddy VW Director

"Vincents Excellent Service"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

03-24-2015


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I received great service from Teddy Volkswagen on March 14th 2015 and I purchased a pre owned Jetta I really appreciate the people from the salesman Vincent to Kara the finance manager and Justin from the delivery team , It was just a pleasant experience

Response from Teddy Volkswagen:

Hi, Thank you so much for those kind words. Please call with any questions Regards, Jen Almodovar Teddy VW Director

"Great Experience At Teddy Volkswagen"


Jen Almodovar

from Weschester , NY

Recommended? Yes

Purchased? Yes

03-24-2015


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I dealt with the salesperson Vincent and I was very pleased with the customer service i received a great deal and the atmosphere was very layed back . I wasnt pressured at all and I felt great throughout the entire process. Thank you all .

Response from Teddy Volkswagen:

Thank you, David! We appreciate all the kind words and thank you for your business. It is great that Vincent was able to provide a hassle-free experience for you. We highly value your recommendation. Please call with any questions Thank you, Jen Almodovar Teddy VW Director

"Jay A Teddy Vw"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

03-24-2015


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Jay Artis actually changed our lives by taking a step into the right direction in vehicles I really appreciate the honesty , we had a lot of doubts and he really made this happened. Thank you very much

Response from Teddy Volkswagen:

Hello Jennifer, I am happy to hear that Mr. Artis change your lives we pride ourselves in being able to find the car that fits our customers needs. Please enjoy your vehicle and dont forget that you can always take your vehicle next door for oil change or service. Have a great day! Thank you, Jen Almodovar Teddy VW Director

"Great Service And Happy With My New Gti"


Jen Almodovar

from Yonkers , NY

Recommended? Yes

Purchased? Yes

03-24-2015


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Thank you for helping me with the process for my new VW TDI i really appreciate it , Thank you Mr .JAY ARTIS

Response from Teddy Volkswagen:

I am happy to hear that your experience with us was great. Dont forget to tell you friends and family about us :) Enjoy your vehicle! Jen Almodovar Teddy Nissan Director

"Great Customer Service From Mr.doug Lee"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

03-24-2015


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Doug Lee was great made sure I got what I wanted in the vehicle and really appreciate the customer service and the way I was welcomed. Justin Rivera from the delivery team was a big help as well by explaining the vehicle to me and setting up my appointment for the vehicle as well. Thank you both but let me not forget Cara the finance manager he was a big help thank you 3 !!!

Response from Teddy Volkswagen:

Dear Hugh, Thanks for taking the time to write this review. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 718-696-6180 or via email at jalmodovar@teddynissan.com Hope youre enjoying your new vehicle. Thanks again for choosing Teddy VW as your dealer. Jen Almodovar Teddy Nissan/VW Director

"Teddy Volkswagen"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

03-24-2015


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I was treated very well and made sure of a great experience , I am beyond happy with my new 2015 Volkswagen Passat . I really appreciate the customer service I was given and I would definitely recommend friends a family to come here . Thank you Desiree

Response from Teddy Volkswagen:

Hello Katie, Thank you so much for this great review! Jen Almodovar

"Awesome Staff And Service"


Jen Almodovar

from Bronx, NY

Recommended? Yes

Purchased? Yes

02-17-2015


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Teddy Volkswagen really lives upto its customer satisfaction. The staff made my car buying experience awesome. Now Im a proud and happy owner of a 2012 Volkswagen Jetta. Thanks again Teddy Staff :-)

Response from Teddy Volkswagen:

Good Afternoon, Its great to hear that your visit with us earned a 5-star rating! We couldnt ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me at 718-696-6180 or via email at jalmodovar@teddynissan.com Regards, Jen Almodovar Teddy Nissan/VW Director

"Amazing In Everyway"


Jen Almodovar

from Long Island

Recommended? Yes

Purchased? Yes

02-17-2015


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I was hesitant since dealers are not always trust worthy, but entering this dealer ship was amazing sales man Lucky was incredible he helped me out in every way even stayed late after business hours to help us close out the deal, we got a great deal on a great beautiful car. Very happy.

Response from Teddy Volkswagen:

Hello, Awwww Lucky is one of our best, I am glad that your experience with us was an unforgettable one. Thank you Jen Almodovar Teddy Nissan/Vw Director

"Luis Is A Great Salesman"


Jen Almodovar

from Yonkers, NY

Recommended? Yes

Purchased? Yes

02-17-2015


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I felt comfortable with the operation. It moved quickly and I was sold the car and the concept of leasing.

Response from Teddy Volkswagen:

Hello, We appreciate your feedback, and look forward to working with you again soon. In the meantime, be sure to follow us on twitter, Facebook and instagram for exclusive service coupon and news. Thank you for your time Jen Almodovar Teddy Nissan/VW Director

"Luis Charleswell"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

02-17-2015


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Luis Charleswell was great salesman , very professional and made the process easy.

Response from Teddy Volkswagen:

We greatly appreciate your review!!!! Thank you, Jen Almodovar Teddy Nissan/ VW Director

"Desiree"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

02-17-2015


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She was a perfect 10 and made sure I was taken care in a professional manner. I really enjoyed my time here and thank you for my new Jetta.

Response from Teddy Volkswagen:

Hi Gamalier, Thank you so much for those kind words. Please call with any questions Regards, Jen Almodovar Teddy Nissan/ VW Director

"Desiree !!!"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

02-17-2015


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Desiree was absolutely amazing , took care of me and my wife .I am beyond satisfied with my new 2015 Jetta Wagon thank you very much

Response from Teddy Volkswagen:

Hello Jose, I am happy to hear that Desiree was absolutely amazing. We pride ourselves in being able to find the car that fits our customers needs. Please enjoy your vehicle and dont forget that you can always take your vehicle next door for oil change or service. Have a great day! Thank you, Jen Almodovar Teddy Nissan/ VW Director

"Luis Charleswell"


Jen Almodovar

from Bronx ,NY

Recommended? Yes

Purchased? Yes

02-17-2015


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Luis Charleswell was really helpful , very professional , and made sure I was taken care of. Cara the finance manager was extremely helpful and made sure I was comfortable with the entire process from the sale to finance to the delivery of the vehicle. I really appreciate the honest and out going attitude at teddy Volkswagen .

Response from Teddy Volkswagen:

Hello William, I am glad to hear that your experience with Teddy VW was an unforgettable one. Please dont hesitate to recommend a friend or family to us. We will take as good care of them as we did with you. Thank you, Jen Almodovar Teddy Nissan/ VW Director

"Dealership Was Wonderful To Me!"


Jen Almodovar

from Bronx New York

Recommended? Yes

Purchased? Yes

01-14-2015


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My experience at Teddy Volkswagen was great! The salesman treated me with great respect and he got me the exact car i wanted! I was very pleased with the service and i would recommend this dealership to other people!

Response from Teddy Volkswagen:

Good Afternoon, Its great to hear that your visit with us earned a 5-star rating! Its also great to know that its an experience youd recommend for friends and family as well. We couldnt ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me at 718-696-6180 or via email at jalmodovar@teddynissan.com Regards, Jen Almodovar Teddy Nissan/VW Director

"Thanks Teddy"


User

from Yonkers, NY

Recommended? Yes

Purchased? Yes


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Returned my old jetta today and got a new 2015 Volkswagon jetta. Tasheka was great helping me with all my concerns regarding a new car and dealing with my dad. thanks again for the help.

"Luis Charleswell"


User

from New York, New York

Recommended? Yes

Purchased? No


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Luis was very clear about explaining the leasing process and was very polite and attentive to my questions.

"My Experience At Teddy Volkswagen"


User

from Pelham, NY

Recommended? Yes

Purchased? Yes


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Vincent is very helpful professional person with a full of knowledge and financial specialist is very professional as well. I did not even have plan to purchase any car today. However, his professional service with great spirit encouraged me to buy the one I was looking for. Thank you so much!

"Thanks Lucky"


User

from Bronx, NY

Recommended? Yes

Purchased? Yes


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Went to teddy Volkswagon to purchase a new 2015 passat. I was surprised on how mush they took care of me. being young sometimes dealers dont take you very serious but Lucky did everything needed to get me into a new car. Will definitely send all my friends

"Thank You Teddy"


User

from Herndon, VA

Recommended? Yes

Purchased? Yes


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Overall great friendly place to be. no complaints with the service and treatment. Was taken care of like royalty and felt no pressure to purchase at all. the upgrade was willing and happily done.

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