"Worth The Wait"

I liked how quickly we came to an agreement on the lease terms. Wish the paperwork that followed could have been somewhat quicker. Was very satisfied that the deal that I came to get was exactly what I received with no run around.

"Helpful Dealer"

I went in just to look around to see if i can trade in my car. At the end i left with a new year kia optima. They worked around my budget. The only thing is i did not come home with mats in my car i went back again and still i had to purchase my own mats. One thing that bugged me since it was a new car and no matts? Overall good dealer good sales people since i was being picky they tried their best to satisfy me by giving me the car i wanted.

"Dennis Arellano Rocks!!"

I highly recommend Dennis Arellano, sales representative at GG KIA. He is very friendly, professional, non-pushy and an obvious expertise in his field. I am very happy with the Lease Trade-In of my 2017 Cadenza. In 2.5 years, Dennis will be the person I call to upgrade again.

"Friendly And Helpful"

The staff at GG Kia has always been exceptionally friendly. They are willing to work with you to get you into the vehicle that best fits your needs and situation. Our salesperson was Daniel G. and he went above and beyond in listening to what we needed/wanted and made it happen. My only critique, and I believe it is one that can be applied to ALL dealers, is that they really need to speed up the finance and paper work portions of the buying process.

"Great Experience"

I dropped in when driving by to see a vehicle I was interested in. They didnt pressure at all, provided great information, provided straightforward price offerwithout any games. I later sought pricing through Costco and Truecar, but the original deal from GG Kia was much better so I bought it here. They honored the quote no questions and the transaction was smooth, pleasant, straightforward, no tricks.

"Kia Optima"

I was very satisfied with the purchase of my sons car . Their vechical selection is the best around . CJ is very professional and he made the purchase easy for us .

"High Quality Car Buying Experience"

I purchased a new car for my daughter in 3 hours. The salesman, sales manager, and finance manager were all straightforward and upfront. Keeping in mind that this is a car purchase, which they do dozens of every day, and that I do a deal like this once every 5 years, I feel like we all walked away with what we wanted. I will refer my friends to this dealership for new or used cars.

"Happy Camper"

We were looking for used car and tanks to Mr cj-tex we got brand new 2017 optima awesome experience. Cj you are the best

"Best Kia Dealship In The Oc"

Kia of Garden Grove was the easiest car buying experience I have ever had!

"Shop For A New Car"

Great experience at Garden Grove Kia!! Very professional and kind people at GGKia, they make you feel comfortable. I did not expect to get the car the same day but the process was so simple... I went back home with my wonderful new car. I highly recommend this dealer...

"Cj Is The Man!"

Salesman of the Year there with CJ. Giving that Professionalism and Honesty, taking the games out of the car buying and what a relief. CJ. Bringing his Texas size charm and work ethic, to Cali. They say its Big in Texas, they got people with BIG work ethic , and a islander / Guam like attitude. CJ is the way!!

"Gg Kia And Et Set Us Up With A Decked Out Niro"

ET is a very personable, honest customer service rep. I refuse to call ET a salesman, because his focus was making sure that all of our questions were answered, and that our needs were met in terms of getting exactly the vehicle we wanted, at the price and terms that we required in order to proceed with the transaction. The car sold itself- the new Niro Touring is absolutely the best vehicle we have ever owned. ET was there to make sure that we were well taken care of along the way. The sales office was very cramped, and is the only factor in this review not being 5 stars across the board. The next time our family is in the market for a new vehicle, GG Kia (and ET) will be our first stop.

"Pleasant Purchase"

Nice dealership, small. Too many sales people out in the lot for the size of the dealership. Other than that, pleasant people, easy to deal with.

"Perfect Car Buying Purchase!"

This dealership is simply the best Kia Dealership! I have purchased a total of 4 cars from this dealership and every purchase has been a great experience and I got amazing prices every time. Highly recommend this dealership if you are in the market for a Kia!!

"Awesome Experience"

We got the car we wanted and the customer service was top notch thanks to Mike moiser and Chad Clarke

"When Its Meant To Be."

Didnt go with the intention of purchasing a car. Went by to scope out my dream car. Daniel immediately approached us and was amazing through the whole process. He went above and beyond to make sure I was getting my "dream" car. He was patient and very kind. I left extremely satisfied with my car purchase. Very appreciative of Kias staff to help make my first car purchase easy.

"Very Disappointed"

Very poor customer service! The sales person I was working with was not at all helpful. After driving an hour and a half to get there I was extremely disappointed in there customer service. I finally got fed up and left with out so much as seeing the car I had went in to see.

"Satisfied Customer"

I am very satisfied with my purchase and with the dealer!

"Very Satisfied"

I used the internet to search for cars and was contacted by Kia GG. They quoted me a specific price on a specific car. I went to the dealership and dealt with Jeff who put the deal together....just as promised. No haggle, no hassle. Thanks!

"Purchased A New Sportage"

I recommend this dealer is very easy talk with them and no rush or push

"Huntington Beach Kia Is Dishonest And Poor Service"

Huntington Beach KIA have poor service and temperment with their customers. I strongly believe you will receive poor treatment at the Service Center especially. There managment never return calls and ignore you. Its is highly recommended to stay away if you can from HUNTINGTON BEACH KIA, its the worst!

"Easiest And Friendliest Salesman Ever!!"

My husband and I only stopped by to look and maybe test drive a Kia. Within minutes being on the lot, we met Jeff. He was patient and so helpful with the features on each car. We found one we liked and took a drive. When coming back Jeff pointed out a beautiful new one. Never owning a new vehicle we didnt expect much. With the hour, we were approved and I will recommend Kia of Garden Grove to everyone.

"Great Service ! "

Sam was amazing! Worked around my price as difficult as I was he got me the car I wanted for an affordable price!

"Excellent Customer Service"

The salesman who assisted us (Bang Nuygen) was fantastic! He was a very good listener and then found us just what we were looking for for the right price. Also Christopher who did the loan docs was awesome!

"Ed And Mike Are Great! "

Ed was very helpful in finding the car that we wanted and stayed with me the entire time I waited for my car to be delivered. Mike was such a nice guy and went out of his way to make calls to make sure that I ended up with a car. I came from another dealership after they forged my name on a contract and was out a car. They worked very hard to get me a car and to get me exactly what I needed.

"Great Service, Amazing Deals!"

From the beginning our salesman Danny was extremely knowledgeable and friendly. The atmosphere of this dealership is very positive. I can honestly say that you exceeded my expectations after having a very unpleasant experience at another Kia dealership.

"Wonderful Service!"

I previously purchased my two previous Kias from Car Pros Kia Huntington Beach. While doing my shopping I stopped by Kia Garden Grove to price check. That is where I met Ricky. My first experience was so wonderful that I returned a few days later to purchase my vehicle. Ricky was aware of my concerns and knew my limit. He did not push something that I could not afford and worked his hardest to make things work. He was extremely knowledgeable and made things very relaxing. I would never again go back to Huntington Beach. Thanks for the awesome service Kia of Garden Grove.

"Nice Salesman"

The purchasing experience was relatively easy because I did the legwork before coming in. I got the price I wanted and had already been pre-approved for a low rate at my bank. My salesman, William, was very nice and made the process easy.

"Great Price And Deal Was Negotiated Easily"

I was able to agree on the terms and type of car before coming down, and when I got there, the numbers were as promised.

"They Arent Pushy"

One of the things that pushes me away from purchasing a vehicle is the shark attitude of some sales man. I am just trying to browse peacefully, not commit my self to run my credit, I just want the feel and experience of a vehicle that catches my attention and benefits me not be pushed to buy. Well, I did not feel this at all. I will be purchasing my vehicle in the next month because I need it and because I feel comfortable here.

"Not What I Expected"

05-14-2014

Its been my experience that these car dealers are all the same - crooks. But, Judy in their in their internet department made me feel very comfortable. Everything was straightforward and I got exactly what we agree to. This is not what I expected... I was pleasantly surprised. If you need a Kia, this is the place to go. Two thumbs up!

"Garden Grove Kia"

Gary is very positive. He showed me a new Kia soul that cost less than the others. Ken spent a lot of time looking for a low interest rate.

"A Thrusworthy Salesperson"

We bought a Sorento EX and are thrilled with it.Thomas Hasse, the fleet manager, made the experience a pleasure. He was professional, well informed and didnt play games. I will recommend him to my friends as someone to trust.

"Great Dealership"

Went to GG Kia because they had a good deal. Wanted to buy used but bought a Optima Hybrid EX brand new instead. Kris the sales person and Kenny the finance guy went out of their way to make sure we were happy. Overall a very pleasant and satisfying experience. We will do business again

"The Best Non-pushy Sales Person."

Bang Nguyen was very easy to deal with. He had a friendly attitude without overdoing it. I will recommend everyone to come to see him. The whole buying process was the best!

"Salesperson Kris Is Great!"

My sales person Kris made me feel comfortable. He is a great guy. Everyone worked to get me in a car I like in my price range. Everyone was friendly & helpful. Even when I needed info faxed to my insurance it was taken care of right away.

"Amazing Customer Service...zero Pressure Sales"

I called into your location and was transferred to Kris Cruz. He was friendly, knowledgeable and attentive. It felt like I was talking to a friend and there was no pressure to make a sale. He accommodated all my wants and needs and for that reason I wanted to purchase a car with him as my salesperson.

"Bought Our 3rd Kia!!!"

We bought our first 2 KIAs elsewhere and the 3rd here at Garden Grove KIA. By far the sales team and finance rep here are excellent and really catered to our needs and concerns. They were all very thorough and pleasant from begining to end. We highly recommend "Garden Grove KIA"!!

"Great Service!"

I would highly recommend this dealership when purchasing a vehicle. They were extremely friendly and accommodating. Even though I live in Las Vegas, I wouldnt hesitate to buy from the again!

"Garden Grove Kia Is Unethical And Condones Fraud"

We were lied to about what caused damage to a front shock on a 2012 Kia Optima. The real problem was a defective shock. Luckily, we had someone with ethical standards take a look at the car instead of having all 4 shocks replaced as recommended by the service department. They refused to honor the warranty. The lies were condoned by the general manager and the service manager. I will never do business with them again.

"Gg Kia Vs Other Kia Dealers In The Area...."

We went to KIA Dealers in Cerritos, San Juan Capistrano and Santa Ana...and darn near gave up on buying new KIA! We gave GG KIA a try...and in the past 18 months have purchased 3 brand new KIAs from them! A 2012 KIA Sorento SX, A Forte EX 5 door and a 2013 Soul Exclaim! The BIG difference regarding KIA of Garden Grove...they were low pressure, had a really, really good selection and plenty of new KIAs in stock...even the hard to find models. PLUS they were willing to deal, no high pressure and were above board and honest in their dealings. As far as the KIAs we bought, the 2012 Sorento was Made in the USA! The prices were great, they were absolutely perfect as far as assembly, paint and quality, features and reliability. The vehicles were loaded with standard features, great mileage...and the 10 year 100,000 warranty is just icing on the cake!

"Just Bought Our 3rd Kia From Them! "

We bought a new 2011 KIA Sorento SX, then a 2012 Forte 5 door EX...and recently my new 2013 Kia Soul Exclaim in Moss Green. The buying experience was very good, low key...no pressure and friendly...the Sales guys and Finance Manager James bent over backwards all 3 times for us, and we got what I consider to be terrific prices too. They were very patient as I tryed to decide between 3 different KIA models, they left us alone to check all 3 out completly. Test drove them. Then decided on the Soul! Ive been badgered and lied to by other KIA dealers in the area...and quoted some very high prices too. Kia of Garden Grove dodnt do any of this. Thanks guys!

"Bad Experience At Garden Grove Kia"

Purchased a used Nissan Quest from them. The sale started out okay until the salesman stated he wanted me to buy the car that day so his manager could "get his bonus for the weekend." Apparently the weekend, or that days manager, had to get a certain amount of cars off the lot. So he could get his bonus, I was urged to buy it that day. Since I was on a time crunch, I reluctantly went ahead with the sale. I couldnt take it that day. I had to go to the bank a couple days later to get the money. Once coming back after a couple days, the car had no floor mats and the tank of gas was empty. A salesman went to fill it up and only filled it up halfway. In place of the floormats was plastic. None of the salesmen said anything about it. I had to request floormats a little while later. The dealer had to order them and soon I got them. Bad experience overall. Strongly regret buying car from them. Bought another car from Carmax and the sale was night and day. Carmax ruled! Wished now I would have bought my second car from Carmax :(

"Excellent Service, Excellent Car"

My wife and I bought a 2012 KIA Optima LX and 2012 KIA SOUL Plus on October 2011. We are very satisfied with their service. These 2 models are extremely hot this year. We went to 3 different KIA dealers and still could not find the exact color and trim we wanted until we arrived Garden Grove Kia. Mr. Josh Sobelman and Mr. Logan Moore found us the exact what we love and gave us a pretty good deal. Josh even delivered the car to my house (30 miles away) later! The cars themselves are amazing. 1st time try Korean cars and we are very surprised their elegant look and high quality and gas saving. Just Forget Toyota/Honda/Nissan/Mitsubishi!