Bay Ridge Chrysler Jeep Dodge in Brooklyn, NY

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"Bad Experience"


User

from Ny

Recommended? No

Purchased? No


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I spoke with them on Saturday and asked about a nissan rogue 2016 they said still have that and I left appointment for Monday at 10 am because they were closed on Sunday (new year). I drove for 3 hours and was there at 9:30 am on Monday they called me to conform the appointment, after 30 min coming around they told me the car id not here they sold that last week. They tried to sell me a different car with a high price. After 2 hours there I was ok to get a new car but guy said he can not take my car for trade I have to sell that on my own. The next day I got a call from the owner ( what he left on my voicemail ) and he asked me to go back and finish the deal. I dont want to drive 3 hours for nothing, Im sure they will come up with something else. Never again there.

"It Has Been A Pleasant Experience Overall!"


User

from NY

Recommended? Yes

Purchased? Yes


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It was our first time buying a car from a dealer. We worked with Diana MG, she is a great person, very easy to talk with. We didnt wait for long to have the car ready. In addition we got a good deal for the car (2000 below MSRP). Overall, it was a pleasant relaxing experience.

"Amazing!!!"


User

from Astoria, NY

Recommended? Yes

Purchased? Yes


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First time at Bay Ridge Chrysler and it wont be my last. John Castellano was extremely helpful, and the. I enjoyed talking to them both very much. Buying or leasing a new car can be excruciating but with John and Jimmy, it was fun, fast, and simple. The finance manager, Anthonly Burke was also great and made my transaction nice and smooth. They also have an Allstate agency inside which was super convenient and they were able to save me a few dollars on my insurance as well as get me to a price point without playing the back and forth game like Ive experienced at other dealerships. As a former Infiniti driver, I have to say the service quality I received at Bay Ridge Chrysler Jeep Dodge, by far over exceeded my expectations. I will definitely be back soon for my next vehicle purchase.

"Amazing!!!"


User

from Astoria, NY

Recommended? Yes

Purchased? Yes


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First time at Bay Ridge Chrysler and it wont be my last. John Castellano was extremely helpful, and the. I enjoyed talking to them both very much. Buying or leasing a new car can be excruciating but with John and Jimmy, it was fun, fast, and simple. The finance manager, Anthonly Burke was also great and made my transaction nice and smooth. They also have an Allstate agency inside which was super convenient and they were able to save me a few dollars on my insurance as well as get me to a price point without playing the back and forth game like Ive experienced at other dealerships. As a former Infiniti driver, I have to say the service quality I received at Bay Ridge Chrysler Jeep Dodge, by far over exceeded my expectations. I will definitely be back soon for my next vehicle purchase.

"Great No Pressure Experience All Around!!"


User

from Holbrook, NY

Recommended? Yes

Purchased? Yes


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Great experience!! Even though I live 60 miles away would buy again from them. The finance people at a dealership are usually painstaking and misleading. Not the case here was smooth from start to finish. They delivered as promised. My Salesman Rod was a humble honest good guy. Thanks Bay Ridge Dodge

"My 2016 Jeep Cherokee"


User

from Brooklyn, NY

Recommended? Yes

Purchased? Yes


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loved the guys especially bob and jimmy i would recommend anyone to come and see them if you are looking to get into a new car. Oh by the way if bob recommends a color get it

"Excellent Service!"


User

from Staten Island, NY

Recommended? Yes

Purchased? Yes


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In a short amount of time, I was given the best deal and great service. No hassles at all!

"Grand Cherokee"


User

from Brooklyn, NY

Recommended? Yes

Purchased? Yes


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had a great experience working with bob, bought my first cherokee and was pleased with their assistance

"My Chrysler Town N Country"


User

from new york, ny

Recommended? Yes

Purchased? Yes


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Great, couldnt ask for this to be any easier or better. Everyone was friendly from the beginning. Argenis, Eric and Jeff were very honest and respectful at all times. excellent!!!

"Mark Weisberg Is An Amazing Sales Rep!"


User

from Brooklyn ny

Recommended? Yes

Purchased? Yes


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Mark Weisberg is an amazing sales rep! Very patient, extremely helpful, and works well especially with providing the best sales experience. Ill highly recommend his service to family and friends.

"Hepful"


User

from Brooklyn NY

Recommended? Yes

Purchased? Yes


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The process was through and helpful. Peter explained all our option and within our price point.

"My New Jeep"


User

from staten island

Recommended? Yes

Purchased? Yes


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eric the saleman was very good he showed me everything I needed to know

"Black Overland With Altitude Package"


User

from Brooklyn

Recommended? No

Purchased? Yes


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Just received my Overland today and so far it meets all of my expectations. The highlight of my experience at this dealership was Caleb in the finance department. He was professional, patient and definitely brings up the quality of this dealership. He would be the reason I would return and do business here again.

"My New Durango!!!!!"


User

from brooklyn ny

Recommended? Yes

Purchased? Yes


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if you in need of a new vehicle then come see jimmy at bay ridge dodge. had a great buying experience and best service yet.

"My 2013 Jeep Grand Cherokee"


User

from Astoria, NY

Recommended? Yes

Purchased? Yes


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I bought my 2013 jeep Grand Cherokee and the process was very smooth and fast and I even got my insurance from the AllState office inside the dealer. Bob the sales consultant and Jimmy the sales manager was very friendly and helpful thru the whole process..Im one very happy customer.

"My New 2015 Chrysler Town & Country"


User

from Brooklyn, NY

Recommended? Yes

Purchased? Yes


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Good customer service and straight forwardness I was completely satisfied . worked with Bob sales consultant and Jimmy the sales manager and was very easy and pleasant experience.

"Great Experience A+++"


User

from Linden, NJ

Recommended? Yes

Purchased? Yes


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I recently purchased A 2014 Jeep Grand Cherokee Overland from Bay Ridge. I have purchased 5 vehicles previously and this experience was the best by far. 50 minutes from the time I got there and left with my truck, thats got to be a record fastest out the car vehicle purchase. They also gave me a more than fair amount for my trade in as well. I give Argenis Pujolis a 5 star rating for great salesman. I highly recommend Bay Ridge!!!

"New Lease"


User

from Brooklyn, NY

Recommended? Yes

Purchased? Yes


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Andrew was an excellent and understanding salesperson. Good overall experience.

"Black Friday Shopping"


User

from Brooklyn, NY

Recommended? Yes

Purchased? Yes


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Anthony and Jimmy were very helpful and informative in the shopping process. Jeep Grand Cherokee was not in our original horizon but ended up being the best deal for our buck. We are happy with the service and our purchase.

"My New Durango"


User

from Brooklyn New York

Recommended? Yes

Purchased? Yes


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at first I was skeptical about coming here but I love the new management thats here very social on explaining on how financing or leasing work I am very happy with my new 2015 dodge durango

"Friendly Courteous Salespeople"


User

from Staten Island New York

Recommended? Yes

Purchased? Yes


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I recently went to this dealership to purchase a new vehicle, and was met by some of the most friendly, uprfront salespeople I have ever experienced when making an auto purchase. I worked with Argenis, Pete, and Jeff in financing in order to get this deal done. All of them were very knowledgable about their stock, and made buying my car a quick and painless procedure. Also, on top of that they worked very hard to find the best deal possible for me. I will defintely be coming back when it is time to make another purchase, and will be recommending them to anyone who is in the market for a new car!

"My New Grand Cherokee"


User

from brooklyn ny

Recommended? Yes

Purchased? Yes


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Was visiting Bay Ridge to review a view different brands of cars - decided to go forward with the Jeep Grand Cherokee. Service and experience at the Bay Ridge dealership was great. Jimmy was a pleasure to work with, and no problems, end to end. Would recommend to a friend.

"My New 200"


User

from brooklyn, ny

Recommended? Yes

Purchased? Yes


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great service, knowledgeable salesman....................................................................................

"My New Chrysler"


User

from STATEN ISLAND NY

Recommended? Yes

Purchased? Yes


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EVERYONE WERE VERY HELPFUL WOULD RECOMMEND BAY RIDGE CHRYSLER TO FRIENDS

"Excellent Expieriance"


User

from southold NY

Recommended? Yes

Purchased? Yes


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argenis pujols was great..got me that car i wanted..make sure you come see this guy for an easy process.

"My New Grand Cherokee"


User

from Brooklyn, NY

Recommended? Yes

Purchased? Yes


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My experience at Bay Ridge CDJ was outstanding. The staff was very professional and took care of all of my needs.

"New Car!!!!"


User

from Hawley,PA

Recommended? Yes

Purchased? Yes


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I came in to purchase a 2015 Chrysler 200 based on prices I found online. Bay Ridge had the most competitive prices in the tri state area. We drove two hours to do business. We worked with Anthony S. and Caleb on picking out a vehicle and financing it. Both parties were extremely helpful and patient as we had many questions about our first car purchase as a married couple. They answered all of our questions in a friendly manner. I am very excited to drive my new car! Thanks Bay Ridge Chrysler!

"Great Sales "


User

from Astoria by

Recommended? Yes

Purchased? Yes


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I had a great experience buying my 2014 Jeep Grand Cherokee at Bayridge jeep.andrew and jimmy are the best.i would highly recommend this dealership to all my friends and strangers.

"Good Customer Service"


User

from bklyn ny

Recommended? Yes

Purchased? Yes


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Good service, got the car that i wanted the same day.

"New Car Purchase"


User

from Brooklyn, NY

Recommended? Yes

Purchased? Yes


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Great service provided, was accommodated and even picked up from my house to pick up my new car.

"My New Grand Cherokee!!!!!!!!!!!!!"


User

from brooklyn, ny

Recommended? Yes

Purchased? Yes


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ASK FOR JIMMY! HES THE MAN! GET YOUR JEEP TODAY! I bought the grand Cherokee limited and am completely satisfied!

"My New Overland"


User

from staten island new york

Recommended? Yes

Purchased? Yes


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Overall great experience. Jimmy Greco was great and handled my car buying experience great! Will do business here again!

"Compass Received By Bayridge Auto"


User

from Staten Island, NY

Recommended? Yes

Purchased? No


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I had a very good team on my side for the lease/trade experience.

"Jeep Compass"


User

from Brooklyn

Recommended? Yes

Purchased? Yes


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Had a wonderful experience. visited the dealership twice. Both times Eric, the salesman, was super professional and informative. Not pushy at all.

"Top Notch"


User

from BROOKLYN NY

Recommended? Yes

Purchased? Yes


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I SENT AN EMPLOYEE TO RESEARCH A CAR I WAS INTERESTED IN, HE GOT ME #S AND WHEN I WENT IN, IT WAS AS QUOTED. GREAT SERVICE AND EASY PROCESS, NEIL AND JIMMY WAS EASY TO WORK WITH. LOOK FORWARD TO DOING BUSINESS IN THE FUTURE.

"Excellent Experience - Will Come Back In 39 Mo"


User

from Brooklyn, NY

Recommended? Yes

Purchased? Yes


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Andrew (Andy) Sapienza is a client-focused, experienced sales person. He knew exactly what I wanted and he got it for me. This experience has been by far, the easiest, most gratifying vehicle leasing experience Ive ever had. Andys knowledge of the vehicle was very refreshing and reassuring. He took care to not leave out any details and to ensure that I was completely satisfied. This is the second vehicle I lease through Bay Ridge CJD and I know I will be returning here.. .I hope to see Andy here again in 39 months.

"Kristen Lynn"


User

from YONKERS, NY

Recommended? Yes

Purchased? Yes


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GREAT, SALESMAN JOHNNY IS EXCELLENT! HAD A GREAT EXPERIENCE, WILL RECOMMEND

"My New Cherokee!!!!!!!!!!!!!"


User

from Brooklyn NY

Recommended? Yes

Purchased? Yes


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Jimmy and Andrew at Jeep in Bay ridge were superb! we came in looking for a Jeep and left with the perfect white, Cherokee on our second visit. They were super accommodating, friendly, and knowledgeable. Would recommend!

"Mark And Harris"


User

from New York

Recommended? Yes

Purchased? Yes


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Mark is great- he got us the deal we wanted on the car we wanted! It was hassle-free and we had a great experience here.

"Clean Facility, Excellent Service."


User

from Staten Island, NY

Recommended? Yes

Purchased? Yes


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My salesman Andrew was very patient and did not push just for a sale. Excellent Customer service.

"My New Cherokee!!!!!"


User

from ny,ny

Recommended? Yes

Purchased? Yes


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Jimmy is a great guy and the service was fantastic.

"Great Experience"


User

from brooklyn ny

Recommended? Yes

Purchased? Yes


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my salesman made the purchase easy for me. I came for a used car which the payment was too high they switch to a new vehicle that I was approved for. thank you again bayridge Chrysler to make it happen.

"2nd Time Buying From Bay Ridge Jeep!"


User

from Brooklyn, NY

Recommended? Yes

Purchased? Yes


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This is the second time Im buying from Bay Ridge Jeep and the second time definitely tops the first! My sales rep, Eric Vasquez, is awesome. Very customer service oriented and overall the buying experience was great! Def recommend making an appointment with Eric, you wont be disappointed!

"My New Compass"


User

from Brooklyn, NY

Recommended? Yes

Purchased? Yes


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I had a great buying experience at Bayridge Jeep. My sales man Mark was amazing and extremely knowledgeable. The process was fast & smooth. Love my deal & my new Jeep!!

"Great Experience"


User

from BROOKLYN NY

Recommended? Yes

Purchased? Yes


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I WAS SATIFIED WITH MY SALESMAN JACKSON SIMON. HE MADE THE SALES EASY AND SIMPLE. I WOULD RECOMMAND THIS DEALERSHIP TO FRIENDS AND FAMILY.

"Very Positive Experience"


User

from Long Island, NY

Recommended? Yes

Purchased? Yes


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Thank you Tony, Jack, Argenis and Ivan. You made buying a car as easy and affordable as possible. Amazing customer service. Clean, polite and friendly. Would definitely recommend to a friend and use again. Two thumbs up!!

"Bay Ridge Chrysler"


User

from brooklyn ny

Recommended? Yes

Purchased? Yes


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great experience. very accomodating. the dealer was very receptive to all questions and worked through the process very efficiently

"Great Transaction--new Dodge Journey"


User

from Brooklyn

Recommended? Yes

Purchased? Yes


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Came in to return our old leased vehicle and get a new one. Transaction was incredibly smooth. There were no games and very little back-and-forth. Left with a new car, a good deal, and my dignity intact.

"Not Honest! Bad Service"


User

from brooklyn, ny

Recommended? No

Purchased? No


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Not reliable! I called on the phone to make sure they had the car available to buy, and they said yes, yes, come in. We drove out there 45 minutes away. When we come they said they dont have any left. What a waste of time, not being honest and upfront on the phone. They just want you to come down so that they can convince you to buy by them something else.

"My First Car On My Own!!!!!!!"


User

from brooklyn ny

Recommended? Yes

Purchased? Yes


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Came in found the car I wanted and got the deal done fast. Great service!

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