"Happy New A3 Audi Owner"
08-31-2017
We did several test drives in the area with different makes and models. Our last stop was at Warwick/Audi and had the pleasure to work with Rodney. Admittedly, we were very impressed with the 2017 A3 handling and comfort, but it was Rodneys knowledge and professionalism that erased any reservations we had to purchase a vehicle. We recommend this place and Rodney if you are thinking of purchasing a new Audi. Thanks again!!
"Awesome Customer Service"
08-31-2017
Rodney was terrific to deal with , he made the buying process very easy . This is my second purchase from him. He is an asset to the dealership.
"Audi Warwick Is The Best Car Dealer Around"
Jason Burley and Rodney Girouard of Audi Warwick have provided my family and friends with the best car buying experience we have ever had. No haggle, straight forward customer care, knowing the product well, a great laid back environment where all the employees seem genuinely happy to be there. I would be remiss to not mention how on top of things the service department is, Mike (red hair) really knows the cars, typical problems, level sets real expectations. I also appreciate that Audi Warwick promotes from within, the service manager having been a former service representative. We are considering making our second car another Audi based on the positive/warming experience we receive every time time we deal with sales or service. Thanks for all you do Jason, Rodney, Mike and the Audi Warwick team. -Mike Gormley
"Excellent Customer Service"
This is the second Audi that we purchased at Audi Warwick. When deciding to "just look" at replacing our Audi Q5, we made a point of calling Rodney Girouard before driving the 45 minutes from our house. There is an Audi dealership closer to us, but we had such a great experience working with him previously, that we reached out again to Rodney, as we thought we were just beginning the car purchase process. Because we didnt have a firm idea of what we wanted to buy we asked Rodney a lot of questions about different Audi models and debated as to whether to buy used or new. He spent almost the whole day with us as we tried different vehicles to see which would be our perfect match. He displayed tremendous knowledge of the various Audi cars and styles, and made recommendations to us until we finally came to a decision to purchase a 2018 Q5. The finance person, Sophoin Hok, was also easy to work with, and he found a very favorable rate for our financing. Thank you, Rodney and Sophoin for your excellent customer service. It was a long day, but we are very happy with our new Q5. Mary Johnson
"Amazing Experience"
I recently purchased a well equipped Audi Q5 from Rodney at Audi Warwick. He was extremely knowledgeable about the cars we looked at and made the process very comfortable and straight forward. Very low pressure sales process. The car is amazing btw!
"Not Sure What Is Being Asked"
The salesman was very professional, courteous, respectful, and I can honestly say this salesman made my experience buying a car a pleasures
"Went The Extra Mile"
10-10-2015
My sales rep., Rodney did a fantastic job. He even stayed late after the showroom had closed for the evening to help me finalize the deal and complete the paperwork. When I picked up the vehicle the following day, Rodney patiently took the time to explain the features of my new Audi and he answered all my questions.
"New Q5"
Rodney was excellent! We test drive a q5 and he was extremely knowledgeable and low pressure. He worked hard and found the exact car I wanted quickly. Then he spent all the time we needed showing us everything about our new car when we picked it up. I would definitely buy from Rodney again!! Thanks
"Audi Q3 Purchase"
My wife Linda and I recently purchased an Audi Q3 from Audi of Warwick. This was our second vehicle purchased from Audi of Warwick. The whole experience was pleasant. Rodney worked hard to get us the deal we wanted. He was professional and curious throughout the purchasing process. Upon delivery of the vehicle, he took his time and explained all the features of the vehicle with us. Rodney was very knowledgeable about every aspect of the vehicle. The finance manager Sophoin was also very helpful and pleasant. I would highly recommend purchasing a vehicle from Audi of Warwick and Rodney in particular.
"Great Service"
My experience at Audi Warwick was great from the first time we walked into the dealership until the day we left with our new vehicle. Jonathan Trant is an excellent Audi Brand Specialist. He is very knowledgeable about the vehicles, very helpful with any concerns or questions we may have and very reliable. Everyone of the employees at Audi Warwixk that we came into contact with were very cordial and helpful.
"Great Experience! Highly Recommended!"
Super experience here! It really does make a difference to find someone you can trust and who you actually enjoy working with - both of these are true at Audi Warwick. We were strolling thru the Lexus dealership nearby, and didnt like the vibe - so we wandered over to the Audi dealership. Barry B came out to greet us, in a friendly but low key way. We were looking for a used small wagon, and he immediately showed us 3 in 2 different styles. His knowledge about Audis is *impressive*. He also emailed me links to a car I was interested in, the govt gas rating site, and the models Edmunds site. I actually used those links over & over for the variety of cars I was looking at. Barry was very helpful and available as we went through the process of making our decision, which made the whole experience pleasant. We were looking for great gas mileage, back support/able to fit small drivers, fun to drive (last car was a Mazda), and room for bikes & dogs. Hard to come by. We narrowed it down to an A3 TDI, and just missed buying one at Audi Warwick - which was certified & went super fast. Since they are hard to come by and we needed a car right away, we did end up getting one at a Toyota dealer who happened to have one. However, I would never have been able to get to that point without Barrys help - he seems to really love what he is doing & it shows!
"2008 Audi A4, S-line, 2.0t Quattro"
My wife and I bought a BMW X1 two years ago and we were greatly impressed with the level of service and attention to details from Inskip BMW. That same level of service and attention to detail was present at Audi Warwick (same parent dealership) and with sales rep RodneyGirouard when I purchased the used Audi A4. That same level of service is apparent if your buying a quarter-million dollar car or a used one. Rodney was very engaged in the sale and answered all of my questions on the car, worked with me on getting a replacement on a small interior part and was very easy to talk to and work with. Even after picking up the car Rodney was instrumental in getting one of the master keys re-coded. He took care of everything promptly. During the finance transaction portion of the purchase, it could not have been more streamlined and well prepared. I was in and out in 5 minutes.Very well organized and you can see the teamwork. I would again visit Audi Warwick and recommend anyone interested in any of the vehicle manufacturers they offer.
"An Amazing Experience"
WORKING WITH RODNEY GIROUARD WAS A PLEASURE! HE CONVERTED ME FROM A LONG TIME MERCEDES OWNER AND DRIVER TO A NEW AUDI A7. AS WE TOOK IT FOR A TEST DRIVE, HE TOOK MY CAR OVER TO MERCEDES TO GET A TRADE IN PRICE. THIS WAS ALL WITH NO PRESSURE AT ALL. THE NEXT DAY I WAS DRIVING MY NEW AUDI HOME TO NEW YORK. HE WENT OVER EVERYTHING AND SAT WITH US FOR OVER AN HOUR, MAKING SURE THAT EVERYTHING WAS PERFECT. I LOVE THE CAR.....THANK YOU , RODNEY!
"Review Of Salesman Rodney Girouard"
06-18-2015
Rodney Girouard was the best car salesman we have ever dealt with. This is the 4th Audi we have purchased through Inskip, Rodney is the only salesperson we would ever return to or for that matter remember at all. He was knowledgeable, extremely helpful, and there was absolutely NO PRESSURE to purchase. He is earnest, believable, with no hidden agendas. He represents the best of what one hopes for in a car salesman and made purchasing our car the best possible experience.
"2015 Audi Q7"
Purchased a Q7 from this dealership. They were so easy to work with it and it was worth the drive from out state. To say the process was seamless is not saying enough about the quality of the service they provide. They also did a great job explaining vehicle features. I would definetly purchase from Audi Warwick again!
"2015 Audi Rs5"
It couldnt have been any better! Everything went very smooth, I was very satisfied thanks!
"Great Experience With Overall Car Purchase"
Our Sales guy Rodney did a great job with helping us buy a Q5. We knew exactly what we were after, and he worked to find us the car that matched our specs. No pressure in sales process,and very knowledgeable folks.
"Sales Rep Chris Jones Is The Worst"
After having my first experience at audi of warwick with Chris jones. Never in my life or after life will i ever go back. If i were a sales rep there i would not judge a book by its cover. That is equivalent to having a hole in your pocket and you keep putting money in it CHRIS JONES
"Excellent Dealership!!!"
Let me just say, Penske did it again!!! Audi Warwick has incredible used and new inventory, and their staff is awesome. I owned a 2010 AUDI Q5 PREMIUM PLUS 3.2 V6 WITH S-LINE PACKAGE. I went and bought a 2013 Q5 3.0 T with 10,000 miles. Also, i had requested that the trailer hitch was taken off my 2010 and put on the 13 and the service department did! Mark Walker sold me my new SUV. He was a friendly, genuine man. When Warwick was owned by Inskip, I bought a variety of cars from Inskip like Lexuss, BMWS, Acuras, Infinitis, etc. Now whenever i need service or oil change, Audi comes to my house picks up my car and gives me an Audi Loaner Car. Incredible experience. Job well done!
"Effortless!"
I purchased my second A4 from Jonathan Trant in April 2014, along with the prepaid service contract. There are many adjectives to describe my service experience in this dealership but to name a few: Effortless! Efficient! Comfortable! Inviting! Friendly! The showroom is stylish, comfortable, with a wide array of amenities to make your waiting time efficient- wifi/water/coffee, daily newspaper, tv, and eager sales and service staff ready and willing to assist you with almost anything. Jonathan was one of the many sales/service staff that greeted me when I entered the service area. Its nice to know that your salesperson is still following through with you well into the ownership of the new car. This is one of the many special touches that makes Audi Warwick stand apart front other dealerships. I highly recommend experiencing this civilized approach to purchasing and servicing any Audi brand at Audi Warwick. Its a cut above the rest.
"A Breath Of Fresh Air....a Great Buying Experience"
Im wrapping up a deal on a 2012 Audi CPO A3 and the enitre buying experience at Audi Warwick has been excellent. My salesperson, Chris Jones, has been extremely friendly, professional, enthusiastic and communicative. The dealership itself seems committed to quality and accountability; I feel much better about buying a used CPO Audi here at Audi Warwick than from other Audi dealers. Will do business with them again, even though they are about a 1 hour drive from me.
"Civilized Approach"
Audi’s dedication to art and engineering was evident as my salesmen ,Jonathan Trant, unveiled the 2014 Audi A4 2.0T quattro Tiptronic . As an existing customer, Jonathan tailored his initial introduction to my interest in the art of design of the body style and interior. After appealing to my aesthetic eye, he began to introduce me to the automotive engineering features and the MMI system. Quickly behind the wheel, I accelerated this direct injection, turbo charged engine which provided tremendous power and speed. This 220 hp engine with 258 lb ft of torque is sporty and efficient. Its tight handling and side assist safety features convinced me to begin our negotiation process. Buying a car was an effortless endeavor at Audi Warwick RI. Knowledgeable and well informed with a restrained approach to sales is what defined my positive sales experience. To bring closure to my sale, Jonathan’s commitment to introducing me to my new vehicle was noteworthy. Owning this elegance balance of art and design and superb engineering is what defines the brand loyalty to Audi . What defines the dealership are the experiences customers have ….not only buying a car but servicing it as well. My new car experience was professional, inventory was more than ample, and the pricing was competitive. As a repeat new car /Audi Care customer, it is with great pleasure to endorse Audi of Warwick as one of the superior sales/ service experiences in the North East. I invite you to explore this civilized approach to buying a car at Audi Warwick. This dealership comes with my highest recommendation.
"Great Service"
Our experience was good. Chris Jones was a great sales person. He was very efficient. We were able to drive our new car home the same day because of Chris.
"Great Service"
Chris Jones worked very hard to get me what I wanted and the best deal for me . Thank you Chris
"Overall..and Exceptional Dealership. Recommend"
Have had nothing but a good experience with this organization. Very well run.
"Great Experience Purchasing A Used Audi From Warwi"
Recently I purchased a used 2013 Audi A8 from Warwick Audi in Rhode Island. I purchased this vehicle after seeing it online and without ever having seen the vehicle in person. Chris Jones was able to answer all of my questions about the vehicle highlighting the current state of the vehicle as well as mentioning the minor aesthetic defects in the car as it had been used. Chris went the extra mile to ensure that the defects were either fixed or minimized to make sure I was getting a like-new, used vehicle. Chris walked me through the entire process and ensured all of my questions were answered in a timely and effective manner. When I received the vehicle after having it shipped to my location in Texas I was extremely happy that there were no surprises on delivery. The vehicle came exactly as Chris described it to me. After talking to him about the vehicle he offhandedly mentioned that he identified a minor aesthetic scratch in the. He took immediate ownership of the situation and decided that the minor aesthetic part should be replaced prior to shipping to ensure that I got the vehicle in a pristine state. Chris’s demonstrated commitment to me as a customer made me feel as if he were my advocate in RI versus being a salesperson. I would certainly recommend Audi Warwick and specifically Chris Jones to anyone looking for a vehicle either locally or from anywhere in the US. Great Job.
"Great Service!"
I went to InSkip Audi for an oil change and was very pleased with the service provided. I did not have to wait long and the time I did spend waiting was very enjoyable. I always received efficient, prompt service from Audi InSkip and will continue to go back for future services.
"Audi Warwick-ri- Highly Recommended-go There!"
I have wanted an Audi A4, for a very long time. I finally decided to take the plunge, and am glad I did! The dealership as a whole is extremely comfortable and receptive to the customers needs. I had the pleasure of working with Chris Jones, who not only is dynamic, personable, thorough and a fantastic salesman-he actually listened to what my needs were and acted accordingly. He was not pushy, but understood how to achieve balance in forging a relationship and closing on a sale. He is sincere and professional. It really made a difference with the time he was willing to spend and the patience he showed in answering my questions. Chris is an excellent salesman, and really knows about the product he is selling. His passion for his job is obvious and his energy and cheerful demeanor contagious. The financing of the auto was easy and handled well, with good communication. I had a great experience purchasing this vehicle-all around.JB
"Inskip Audi, Great Service As Always."
I brought my A4 in to Inskip for an oil change and check the A/C. I told Bill Spencely, my Service Advisor, that the cable to open the hood was frozen and he added that to the list to check. Ultimately, he had to change the cable, recharge the A/C, and replace the hood strut, which was done on warranty as it had been replaced in January. I waited for the car and it was completed around noon, about a 4 hour repair (I brought a book.) As always, Bill was his usual professional, friendly and informative self and the repair work was completed fairly quickly considering the unseen issue of the hood strut.
"They Work Very Very Hard To Get The Deal Done 4u !"
I really do not know from where should i start from but long story short, This people work very hard and i mean it VERY hard to get the deal done for you. My wife was interested in 09 Passat komfort and the price was omg unbelievable 9750$$ and the closest in the market at this time was 12500$ same condition and mileage. this is not the point, the point is my wife screwed her credit before and i expected since it is Audi they wont care about us but to be honest i am speechless for the effort they put to get this deal done in 2 days and the interest rate that the local dealer told us was 18% but in Audi they got us 9%. Bottom Line if u looking for a used car like me please dont be afraid to contact the big dealers specially "Audi Warwick" this is the lesson i learned in that place Thanks Chris the sales man and the finance Manager forgive me i forgot his name. 1 day when i have money i promise ill buy my audi from them no doubt about it.
"Marc Guerin"
My overall expirence with Audi of Warwick was excellent. Rodney Girouard answered every question I had and made this the best overall buying expirence I ever had. Right from the first time I met him he made me feel comfortable. I would highly recomend Audi of Warwick to anyone interested in buying a new or used vehicle. It was an absolute pleasure dealing with Rodney and Audi. Thank you for a great buying expirence.
"Excellent"
Excellent. I will always bring my two Audis for service there.
"Audi Of Warwick Rhode Island"
An Amazing courteous and professional team at Audi of Warwick Rhode Island
"Ease In Purchasing A Pre-owned Audi"
I just purchased a pre-owned 2010 Audi A4 Avant station wagon from this dealership and worked with Steve Serpa to complete the transaction. Steve took all the time needed to explain the features of this vehicle and never rushed or tried to push me to purchase another more expensive car. He was most personable and took the time to listen and get to know his customers. I would certainly come here again when my wifes car needs to be replaced.
"Nice Facilities, Pleasant Employees, Poor Service"
Ive owned my 2012 A4 S-line for about a year now. I originally came in to drive and purchase an S4, and after dealing with Tom Vincent, and attempting to negotiate a price, he never would call me back after leaving several messages. The car I own now happened to come in to Fall River, so I went over there to buy it. I purchased the AudiCare package, and I take it to Warwick to get serviced as its the most convenient location. My first service was in February, and at that time I was told that the back-up camera (which wasnt initially installed due to supply problems from the Japan Earthquake) was in inventory and would be ordered and I would get a call in a couple weeks to come in to have it installed. September came around, it was time to get my next service, and still no call. I called to schedule service and see if I could get the camera installed, and they had to order it and would call in a couple weeks to set and appointment. A month went by and still no call; I had to call (the part was in) and get the appointment scheduled. Now I need a weather strip replaced and guess what, its on order and I was supposed to get a call within 2-3 days. Its now been two weeks, and I guess Ill have to call again to get anything done. They have a nice dealership, and the employees all seem friendly enough, but their customer service is absolutely atrocious. If I didnt like the brand and the car so much, and if they werent the only game in town I would be done with these guys.
"Smooth, Easy Buying Process"
07-16-2012
Just bought an Audi A4 from Audi of Warwick / Inskip Audi and I am very pleased with the experience and the car. Chris Jones did an excellent job of showing me the cars I was interested in and getting me through the buying process. He was very friendly and had a "no pressure" sales approach. I definitely recommend going to Audi Warwick and speaking with Chris if you are in the market for a new or pre-owned Audi.
"Top Shelf"
04-02-2012
Revisited dealership and bought a car from Barry Bryant- One of the most knowledgeable,honest,professional GENTLEMAN I have ever had the pleasure of working with at an Audi dealership. He was a pleasure dealing with-and as we all know its the people that make the dealership. Inskip Audi remains at the top of my list because of people like Barry.
"Bought In Spite Of The Customer Service"
The dealership itself is perfectly nice, orderly, and clean. The atmosphere once you enter, however, was not overly friendly. The salespeople were perfectly helpful if you confronted them directly, and the buying process itself was smooth and well organized, but nobody went out of their way to help me. I bought my car from them because they happened to have the car I wanted, not because the salespeople helped me find what I was looking for.
"Easy To Deal With, Knowledgeable, Customer Friendl"
I looked for a long time for an Audi TT is good shape. This dealer had one, made it easy to purchase, was respectful of my time and willing to expedite things to mattch my schedule.
"Was Helpful"
01-13-2012
Even though I didnt complete my purchase at this dealership, the saleman was very helpful.
"High Marks All Around"
01-13-2012
Inskip Audi is a pleaseure to do business with. From sales to service I find their staff knowledgeable, professional, courteous, and helpfull. I could have my S4 serviced locally, however, I find the trip to Inskip well worth my time and effort.
"Professional Operation"
10-13-2011
Weve never experienced an easier time selecting, evaluating and purchasing a used car. The staff is courteous, prompt, professional, and, most of all, friendly. We appreciated our positive interaction with Inskip Audis fine sales staff.
