Bob Bell Chevrolet in Baltimore, MD

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"Bob Bell Chevrolet"


User

from Pasadena ,Md

Recommended? Yes

Purchased? Yes


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I bought a new 2018 Equinox and the salesman was very helpful.

"John Colorado"


Bob Bell Chevrolet of Baltimore

from Baltimore, md

Recommended? Yes

Purchased? Yes

08-14-2017


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Great place to buy a new car. Love the people And would buy again.

Response from Bob Bell Chevrolet:

We are happy to hear you had a positive buying experience with us! Please dont hesitate to reach out if theres anything additional we can do for you.

"New Truck"


Bob Bell Chevrolet of Baltimore

from Delran, NJ

Recommended? Yes

Purchased? Yes

08-12-2017


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Very Pleasant experience, the staff was very nice and informative. Our salesman Virgil was great to work with

Response from Bob Bell Chevrolet:

Nick, were happy to hear you had such a positive experience with our team, especially Virgil! Congratulations on your new vehicle! Please dont hesitate to reach out if theres anything additional we can do for you.

"Good Service."


Bob Bell Chevrolet of Baltimore

from Middle River, MD

Recommended? Yes

Purchased? No

08-09-2017


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Nice building, nice staff, worked with me over email, they could not offer me the lowest price though.

Response from Bob Bell Chevrolet:

Thanks for the five stars, Joe. We hope to be of service to you again in the future. Best wishes, Bob Bell Chevrolet of Baltimore

"Angelique Eshman"


Bob Bell Chevrolet of Baltimore

from baltimore , Maryland

Recommended? Yes

Purchased? Yes

05-27-2017


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Were very helpful and willing to go out of their way to help me get what I was looking for.

Response from Bob Bell Chevrolet:

Angelique, we are so pleased you enjoyed your visit to Bob Bell Chevrolet of Baltimore! We are always more than happy to assist you if anything else comes up. Take care!

"Great Experience"


Bob Bell Chevrolet of Baltimore

from Fulton MD

Recommended? Yes

Purchased? Yes

11-12-2016


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Had been looking for a new Silverado for a few weeks. Found what I was looking for on their website, low pressure knowledgeable staff willing to offer suggestions and help through the whole process.

Response from Bob Bell Chevrolet:

Thank you, Bill, for reaching out to us. Your opinion plays an integral part in our customer service. We always love to receive great feedback.

"2015 Slverado 1500"


User

from BALTIMORE, MD

Recommended? Yes

Purchased? Yes


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VERY KNOWLEDGABLE SALESMAN, VERY NICE EXPERIENCE AT THE DEALERSHIP.

"Great Service!!!"


User

from Baltimore, md

Recommended? Yes

Purchased? Yes


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My sales agent was very patient and helpful as well as the finance managers.

"Great Experience"


User

from Baltimore, MD

Recommended? Yes

Purchased? Yes


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Glen Andresik was most accommodating in my search for the perfect truck.

"Quick Service Christmas Eve Morning"


User

from Essex, MD

Recommended? Yes

Purchased? No


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Oil change & tire rotation within 1 hour on Christmas eve morning. I was impressed. Jessica M.

"Service Department"


User

from Baltimore, Maryland

Recommended? Yes

Purchased? No


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The service advisor was pleasant and the waiting room was clean also had coffee and reading material for your wait time. When my vehicle was ready the cashier and check out was very easy. The only problem I had was the technican did not reset the computer reading for the oil life remaining or place a sticker suggesting next service due date or mileage for next service.

"Great Place To Shop "


User

from Baltimore, Maryland

Recommended? Yes

Purchased? No


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Great respect for the customers. Very clean waiting room with free coffee, comfortable seating.

"Great Service"


User

from Baltimore, MD

Recommended? Yes

Purchased? No


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Great customer service, clean dealership & received service in a timely matter.

"Good First Experience"


User

from Rosedale, Maryland

Recommended? Yes

Purchased? No


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I worked with Bill Cole. He listened, he was very quick to look at my car, he found and repaired a seemingly minor issue without pressuring me into additional or unnecessary work. Im cautiously optimistic at this point because we have had bad luck with this particular issue at another service center. So far, so good. I really appreciate how quick and honest it was working with Bill.

"Great"


User

from Essex, md

Recommended? Yes

Purchased? Yes


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They were very helpful in meeting my needs. Was able to find another source of lender.

"2007 Gmc Acadia"


User

from Baltimore , Maryland

Recommended? Yes

Purchased? No


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I have been dealing with Bob Bell ever since they took over this dealership. I have always had good experiences with your staff as far as handling my needs. I will continue to come back to get my 2007 GMC Acadia serviced at Bob Bell.

"Very Happy With The Service"


User

from Nov 16 ,2015 Baltimore Maryland

Recommended? Yes

Purchased? No


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This is the second time I had my car at this dealership very friendly ..Service was very good...

"Quick Oil Change"


User

from Baltimore, Md

Recommended? Yes

Purchased? No


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My car was ready in a timely fashion. It was easy to make an appointment.

"Very Friendly And Helpful Staff"


User

from Baltimore, MD

Recommended? Yes

Purchased? Yes


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Everyone at Bob Bell Chevrolet Thank you so very much. Mr Dennis was very helpful, and very friendly, answered all my questions, and was very knowledgeable about the Chevrolet Spark

"Great Buying Experience!"


User

from Linthicum, Md 21090

Recommended? Yes

Purchased? Yes


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I just purchased a 2015 Chevy Trax AWD from Bob Bell Chevrolet on Oct. 31, 2015. We went in just looking and because of the great Sales Representative, Dennis Parker, who was very friendly, knowledgeable and best of all, listened to what type of vehicle, options and price we wanted, we ended up purchasing our new vehicle. In just a short time he had the Chevy Trax pulled up to the front door and it was perfect, color and all. So we bought it. The only thing missing was heated seats, however, the Sales Manager, Jim Rouchard had them installed at no extra cost. Free oil change for life of vehicle how can you go wrong Bob Bell Chevrolet.

"Great Salesman"


User

from Baltimore , MARYLAND

Recommended? Yes

Purchased? Yes


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This is the second vehicle purchased from Bob Bell, a deer totaled our first one. Sean, our salesman was a rookie, yet very kind, informative & attentive. Salesman Nate was awesome & assisted both Sean & us in every possible aspect. I adore our 2016 Chevy equinox & would not even have considered a new vehicle without the help of these 2 wonderful salesman. Thank you Nate & Sean!!!!

"Great Service, Neat And Clean Facility."


User

from Baltimore, MD

Recommended? Yes

Purchased? No


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Excellent service, oil change service was done within an hour.

"Awesome Dealership"


User

from Baltimore, Maryland

Recommended? Yes

Purchased? Yes


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Just purchased my 2015 camaro 2 days ago and the experience was awesome everyone at Bob Bell Chevrolet was great very helpful explaining what I didnt fully understand. I recommend everyone thats looking for a New or Use vehicle to go there you will be glad you did.

"Quick, Easy. Thank You!"


User

from Baltimore, Maryland

Recommended? Yes

Purchased? No


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Quick and easy, I had a bad experience with another dealership telling me that I needed more repairs than were actually necessary. Bill took care of me, and had my car fixed right up! Im still monitoring for any trouble, but so far so good. Shes purrin like a kitten again. :) Thank you!! Took a couple minutes for people to actually get to me, but once they did everyone was very friendly.

"Car Purchase"


User

from Eldersburg, md

Recommended? Yes

Purchased? Yes


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Positive experience sales people were not pushy, very friendly and helpful. Would recommend to others.

"Fast , Kind , Very Helpful !"


User

from Baltimore , MD

Recommended? Yes

Purchased? Yes


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Sale went very Google and fast , people were very kind and helpful .

"Routine Oil Change"


User

from Baltimore, MD

Recommended? Yes

Purchased? No


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I brought my new car in for the first oil change. I called to make an appointment and was given one very easily. I was disappointed to learn that they give everyone the same appointment time (8 am slot) and then you are serviced based on first come first served. This was not mentioned AT ALL during the appointment making. Had I known, I would have scheduled to drop off and have someone pick me up to return later for my car. The service technicians were very good and they got me in as quickly as possible. They were also very kind. I would recommend your answering service/appointment schedulers provide the appropriate information when making appointments. Thank you.

"Great Sales Department "


User

from Baltimore, Maryland

Recommended? Yes

Purchased? Yes


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I love Bob Bell Chevrolet on Kane Strreet. Everyone there are so nice and friendly. Joe Evans was my salesmen for my Equinox. He got the job done and got me exactly what I wanted. They make you feel like you are a part of their family. Everyone if you want a wonderful experience when buying a car go to Bob Bell Chevrolet on Kane Street.

"Great Service Clean "


User

from Baltimore,Maryland

Recommended? Yes

Purchased? No


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The staff are so pleasant and they cant do enough for you. My salesman Virgal is always there to answer any questions I have or help me with any problems.

"New Car Experience"


User

from balt,md.

Recommended? Yes

Purchased? Yes


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My daughter and I came to shop for a new vehicle. A few weeks ago. We left very happy with a new Equinox. The workers there were helpful. We new our budget and they helped us meet that amount. with no problems

"Great Services"


User

from Baltimore, MD

Recommended? Yes

Purchased? Yes


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Customer service at Bob Bell is everything youd ask for in a local business. Friendly people + professional service make an all-round awesome experience that you never forget.

"Budget Specialist"


User

from Baltimore, MD

Recommended? Yes

Purchased? No


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Was able to bring my car in earlier than my appointment, and was given a ride to work. They called when it was finished. Everyone was very pleasant.

"Great Customer Service "


User

from essex, maryland

Recommended? Yes

Purchased? No


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not only did they let me shop around without nagging me but they went over and beyond getting me in a new vehicle. even went as far as helping me find a cheaper car insurance so i can afford the car i wanted.

"Awesome"


User

from Owings Mills, Maryland

Recommended? Yes

Purchased? No


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I was treated with respect. I did not feel as if I was push into purchasing another part. I love my car and my car love me. I will return for next services.

"Bob Bell Cheverolet"


User

from BALTIMORE, MD

Recommended? Yes

Purchased? No


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I ALWAYS RECEIVE EXCELLENT SERVICE BY EXCELLENT TECHNICIANS.

"Great Service Dept"


User

from baltimore, md

Recommended? Yes

Purchased? No


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I needed the right hand mirror replaced on my truck. The part was in stock and ED did a nice job replacing it in a very timely manner. As always, very happy with service at Bob Bell Chevy

"Great Service"


User

from Baltimore, MD

Recommended? Yes

Purchased? No


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The service consultant Bill Cole was very knowledgeable about my Chevrolet Malibu Eco. He was pleasant,friendly,attentive and supportive of my service needs. The part needed was in stock and properly installed. I was quite relieved by the staffs professionalism in addition to the organized work stations. I drove away feeling safe and secure. Many thanks!

"Expert Service"


User

from BALTIMORE , MD.

Recommended? Yes

Purchased? No


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my last visit to Bob Bell was a pleasant one as always.

"Great Service"


User

from Baltimore, Maryland

Recommended? Yes

Purchased? Yes


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Everyone was so nice. Facility was very clean and bright .

"Chevy Colorado"


User

from Baltimore,MD

Recommended? Yes

Purchased? Yes


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Second vehicle purchased from Bob Bell Chevrolet and had good experience both times

"Best Buying Experience On New Vehicle"


User

from Glen burnie, MD

Recommended? Yes

Purchased? Yes


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From the beginning to the end, there was nothing but a very positive attitude from everyone I dealt with at the dealership. The salesman was very helpful in helping me to make my decision, negotiated a fair & reasonable price without haggling, and gave me a very reasonable & acceptable price for my trade in. My experience was great--everyone could not do enough for me & the entire sale was done in a few hours. I had previously spent about 1 week trying to deal with another dealership who treated me like they were doing me a favor to sell me a truck. Since purchasing the truck, the salesman has followed up to make sure I am pleased & comfortable with my purchase. This was really a 10+ experience.

"Great Service"


User

from Westminster, Maryland

Recommended? Yes

Purchased? Yes


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It is a great company to deal with. I drove from Westminster to get the best deal and I drove away in the Silverado that I wanted.

"Great"


User

from Baltimore, MD

Recommended? Yes

Purchased? Yes


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My dealer was David Stevenson very knowledgeable and made me feel like we were friends rather then doing business. Thumbs up !

"Oil Change"


User

from Essex,Md

Recommended? Yes

Purchased? No


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It was nice to be given a time my vehicle would be ready, and it was on time.. It was also easy to get an appointment.

"Bob Bell Service"


User

from Baltimore, MD

Recommended? Yes

Purchased? No


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great service,reasonable rates, convenient shuttle

"David Crabbe"


User

from baltimore,md

Recommended? Yes

Purchased? Yes


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Salesman was very knowledgeable about the truck and wasnt pushy. also sales manager answered all questions about financing.

"2015 Silverado"


User

from Pasadena, Maryland

Recommended? Yes

Purchased? Yes


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It was a nice experience. All the staff was great and answered any question that I had. The one "hiccup" that I had was the OnStar. It could not be activated. I brought it back in and after the tech completed troubleshooting, it was found that it needed a control module that would require ordering. Therefore, I had to bring it back in again. I was initially told that since it would take half a day to replace the dealer would put me in a loaner. However, when I was notified the part was in and I made an appointment, I was told one could not be provided. I went on and scheduled the appointment but after much thought I called back and asked if I could have it replaced at a local dealer who could provide a courtesy ride home so that I would not have to sit and wait for my truck to be fixed. I was later called by the Service Manager (which I could remember his name at Bob Bell) and he got me into a loaner and was very helpful!! KUDOS to him! All in all though it was a great experience. No pressure and no hassles. I only wish there was a larger selection. I was not being too picky and was looking for a deal. With that said, I was trying to get into a monthly special vehicle and that number was limited. I love my new truck though! Thanks!

"Great Service"


User

from Rising Sun, Maryland

Recommended? Yes

Purchased? No


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Well I only have one complaint and that is I made an appointment to get the oil changed in the car for 7 a.m. When I got there at 7 a.m. and there was three cars ahead of me and I was told there was about a two hour wait, so I left and came back the following week without an appointment and was second in line and was out in less than an hour. Now why would they have me make an appointment if they do not go by the appointment schedule?

"Great Service "


User

from Baltimore, Maryland

Recommended? Yes

Purchased? Yes


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Great service!! Best buying experience Ive ever had

"Clean Dealership, Friendly Staff."


User

from Baltimore, MD

Recommended? Yes

Purchased? No


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Good Communication. Explained what was done in a way I could understand. Work finished in a timely manner.

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