"Business Owner"
10-30-2017
My husband and I went in to find a new car and we were approached by Abe Reyes. We talked about a car we liked and within minutes we were in his office doing paperwork. Abe was very professional and pleasant to deal with. We look forward to enjoying our Maserati Ghibli. It’s beautiful!
"Dane Provides Excellent Customer Service."
Dane provides excellent customer service. I have known Dane for approximately three years. Thank you for your attention to detail.
"Levante S Lease"
10-25-2017
I was between a Macan and a Levante S and picked the Levante S. A huge part of the reason I went with the Levante was my dealings with Allen Germain, highly competent and knew the Maserati’s well and super low pressure. I told him what I was looking for in terms of the lease details and I got exactly what I wanted. Sherri in Finance was prepared when I came in the next day (after I filled out on-line credit app), I spent no more than 30 minutes with her and after an expert demonstration of all the Maserati coolness. Allen explained the entire car, helped with the programming of the electronics, explained all the systems and answered all my questions. This car buying experience was smooth, pleasant and painless. I especially appreciated the no pressure tactics, the ease of using their website to fill out credit app, and then upon arrival to do the deal, having Sherri in Finance completely prepared with all the docs and ready for signature. I highly recommend Maserati of Newport Beach!
"Maserati"
They have excellent service. Sebastian Vollaerts was my service advisor, he was kind, knowledgeable and timely. Thank you Sebastian for making the experience so nice.
"A Great Car Buying Experiance!"
This was a great car buying experience. Abraham Reyes was extremely knowledgeable and helpful. Tim Sandquist was responsive and together they made me feel good about the purchase. And did it in less than an hour!!! Thanks, Rick
"Howard Wynn"
10-11-2017
As a long time buyer of Mercedes Benz, purchasing the Maserati Levante was quite a change. The car is beautiful and fun to drive. John Bohas was great. He wasnt pushy and did a vey good job of explaining everything about the car. Very nice dealership which is to be expected from Maserati. Thank you
"Great Car Buying Experience With Gabe!"
10-04-2017
I went in to look at one specific vehicle and Gabriel Vargas had it ready, nice and clean. He was patient and helpful while I learned to get to know the vehicle and gave me a great price. All the cars on the showroom floor were in immaculate shape! I would highly recommend purchasing a vehicle with Gabriel Vargas here
"Valery Neuman"
My experience was excellent. Made a call to Alain Germaine and communicated my wish list. He called right back with all the specific information. I drove from Palm Springs to Newport Beach, Alan was waiting with a great big smile and he was extremely efficient and informative. Bought the car.... the entire team was professional and includes Tim and Sheri. They said they would accommodate me with anything, including staying after hours! Impressive! Thank you very much!!! Love my White Mazerati! My second one!
"Top Class"
09-28-2017
Dane Brown provided a great service for my annual service. Top class.
"Pamela Vegher"
09-28-2017
I wouldnt buy a car from anyone except John Bodas...he is the best!! I am a repeat customer!!
"Bryan Clockel"
Bryan Clockel goes above and beyond when it comes to customer care. He fit my California in for service at a very busy time for him and had it ready when promised. He was also kind enough to have the car delivered back to me. Thank you Bryan!!
"Maserati Ghibli S"
What a stressful and comfortable experience. Salesman John was exceptional and really down to earth. He streamlined the entire process. In and out the dealership in less than 2 hours. Highly recommended!
"Maserati Newport Beach"
Allan Germain was an outstanding representative for Maserati. He knew exactly what I wanted, made it very easy and gave me everything I needed to close the deal. He is a professional, easy going, good guy with a genuine interest in his clients and an expert at what he does. I recommend that anyone looking to buy a Maserati go see him.
"Cornered Like A Rat"
08-30-2017
A huge "Thanks For Nothing" to the King of all Rats. My wife and I set out to buy a nice little Fiat, and on the way to Fresno where we knew we would find some real bargain prices, well, a monstrous piece of bad luck occurred that will haunt us the rest of our years. I spotted a dollar bill on the sidewalk right in front of this swanky Maserati dealership, slammed on the brakes of our 1982 Soobooroo (just a pet name) and jumped like a flea on steroids to grab that little green beauty. You can imagine my chagrin to find the size 14 foot of a fellow dressed in "rags" stomping on what should have been our bonanza !! And as the fates were ruling the world at that particular moment, the wheels of disaster turned and began to crush us into what could be called "putty in the hands of a fiend". John Bohas by name, and simply a "creature" if you want the "truth and nothing like the truth". Bored with my story ? Lets cut right to the bone of this rotten steak and describe how this Bohas fella jammed a new Maserati right down our helpless throats ! ( That "machine" is now parked on the dirt under our beetle ravaged pine tree where we hope, like Pa Kettle, to one day build a lean-to for some protection ). The purchase process seems to be a somewhat foggy memory but I surely (?) remember being promised that the monthly payments could simply be ignored. But in reality (?) that might have had something to do with my dream of driving to Mozambique and staying until my sanity resurfaced. Monthly payments ? Who are you kidding ? OK "guys", enough of baring my soul and dealing in facts. Ready for a pack of "lies" ???? This dealership, John Bohas with a tech assist from Phillip Chis, the management and the shock of such simple and prompt paperwork, the receptionist and the smiling detail man with his polishing skills on endless display, along with the surrender into my safekeeping of that dollar bill (turns out it was a burrito wrapper), made for a memorable and simply wonderful day ! By the way, the car is a living dream. Bill and Rea
"Director"
08-29-2017
Gabriel Vargas is probably the best automobile sales professional I have met. He is extremely knowledgeable, sincere and helpful. Our experience at Newport Maserati was seamless. We highly recommend it and Gabe.
"Amazing Service"
Dane Brown is the best at the customer service game. Amazing service and excellent communication. Dane made my service experience smooth. Great working with you Dane.
"Pinnacle Of Service And Care"
The quality of service and attention to detail are so professional you will think its the good ole days. If you need to have servicing on your car, I hope that you will have the opportunity to work with Dane Brown, Service Manager. Danes approach to service is like speaking with a neighbor and a valued adviser. Its evident he cares about your car and quality of your driving experience.
"Newport Maserati"
08-16-2017
This is the third time buying from Newport Maserati, and John Bohas made it the most efficient and pleasurable. His low key and brutally honest approach is a key differentiator in the world of selling Italian sports cars. Thanks for a great experience.
"Bryan Clockel"
As always, Brian Clockel managed the service of my 550 like it was his own. Always professional while being a friend!
"S Brown"
08-09-2017
Ive dealt with Doug Boadt and Bryan Clockel for a good number of years and service has always been first class. They are a pleasure to do business with.
"Amazing Service"
08-03-2017
My Wife and I are so appreciative to John Bohas for his customer service and drive to get things done. We were not expecting to have a new car but with the team working together they made the impossible come true. Thank you Maserati Newport Beach.
"Ferrari Newport Beach - Only The Best!"
Just had my Ferrari 458 serviced. My car was completely detailed before it was returned to me, 4 hours before scheduled. Brian Clockel my Service Manager is always cautious, professional and pleasure to deal with! I have had an 11 year relationship with Ferrari of NB and recommended them highly for your next purchase or great service & repairs.
"Maserati Of Oc"
Abraham Reyes is an outstanding representative for Maserati and the dealership!!! He is totally informed on the product, is a good listener and very professional in all ways. Most important he is trustworthy! If I was again starting a new business I would want Abe and others like him on my team!
"No Reply"
Did not respond to online inquiry through Cars.com about vehicle for sale.
""we Do Not Need Your Business""
My office is located just a couple miles away form the dealership. My first experience with this dealer was 2.5 years ago. I thought we had negotiated the deal over the phone, so I came to the dealership by taxi to do the paperwork and to pick up my new car. When the sales person saw me riding a taxi, my numbers changed on the deal so rapidly that I was stun. He blamed me for “not really understanding what he had meantâ€. So I called a cab and left the premises. My second encounter with the same dealership was a few days ago. Learning form my mistake, I was negotiating the deal via emails with several dealerships at the same time. I got quotes from 2 dealerships that were identical and satisfying for my needs. I asked the Newport Beach dealership (because of the convenience factor) if they were willing to match it. I got two emails from the sales person “no one would give you this deal, I want to see it in writing†(offensive – indirectly calling me a liar but understandable). When I said I have no problem to show him the quote, the sales person response was (direct quote) : “ If someone is willing to lose money on GT they are more desperate than we are…..We never lose money to sell a car….No need to show us anything since you have no deal with anyone and you are just shopping†I will never go back to this dealership . The sales people are so arrogant & dishonest – a perfect match for a stereotype “the “sleazy used car sales men.†For dealership manager info, I have been shopping and I have the deal in writing that I asked your sales person to match. I should have never returned to your location on the first place but I just wanted to give you guys a chance to earn my business since your office is around the corner from mine. Shame on me.
"Really A First Rate Experience"
This was among the most professional and painless purchase I have made in years. Pat and George are real pros - no hassle, no pressure, openly helpful - and a very fair price. Their goal is to have a customer for life, not do a single transaction. Helped us a great deal and frankly did not put us into a more expensive car that would ultimately not worked for us at this time. Many dealerships could learn from these folks.
"Great Customer Service"
Very professional and the sales guys do not push you into buying the car quickly.
"Pleasant Surprise"
07-30-2012
Purchased used S63 7/26/12. Very knowledgable, professional staff. Car as advertised (checked 3 more similar cars locally- they were all with paint job and clean carfax- be aware). No pressure whatsoever. This is a place to buy a car.
"Nice Dealer Experience"
07-30-2012
I RECENTLY PURCHASES A USED CARRERA FROM THIS DEALERSHIP. ALL OF THE SALES FORCE WERE EXTREMELY KIND AND HELPFUL AND PROFESSIONAL. THEY EVEN LET ME TAKE THE CAR TO AN OUTSIDE SOURCE FOR A COMPLETE INSPECTION. NEGOTIATING A FINAL PRICE WAS EASY AND COMFORTABLE. THEIR FINAL DETAILING AND DELIVERY INSPECTION OF MY CAR EXCEEDED MY EXPECTATIONS. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP
