"An Oasis Of Calm In A Sea Of Noisy Dealers."
Shopped around for various cars and got stressed out by the high pressure sales pitch and noise of some of these places and salesmen who gave you double speak about what cars they had and didnt have. Corrie our salesman at Bay Ridge Subaru became almost a friend and the place was an oasis of calm and civility. Service was outstanding and civilized, as well. Cant wait to lease another car here.
"Subaru Outback"
It seen to me i came there to sell them my car they check my credit never mentioned it over my stay there for over three hours after two worker test drive my car they offered me as a trade in $3,000 for my car while smiling in my face ridiculous.they had only two pre owned outback on the lot for sale.
"Not Very Customer Friendly"
I have tried to make this dealership work for me and sadly, it seems it will not. They insist you bring your car into the dealership during the week, which for me means taking the day off of work for regular maintenance. Im also not impressed with their ability to think. For example, when I called and scheduled to have my recalled seat swapped out, not they calling me to tell me that the part was in, they had me come in at 7 AND THE TECHNICIANS WHO INSTALL THE SEAT ARENT IN UNTIL 8! Everyone here seems reasonably nice but give me a break, my time is important and I need some better options. Sounds like I will be traveling to Staten Island or, gasp, New Jersey. ..
"Ron Schweiger"
My wife and I purchased a 2013 Subaru Forester at this dealer in 2013. We regularly have the car serviced there. The service department is courteous, friendly, and explains everything that is to be done for the servicing. This is our third Subaru (1986, 2002, 2013).
"Subaru Service Visit"
Great customer service. Very polite, quick and easy service.
"I Am A 10+ Year Customer"
Long wait but not unusual for service requested. Unexpected expenses carefully explained in advance. Courteous personnel. I am a 10+ year customer.
"Service Well Done"
Brought my Subaru Cross Trek to Bay Ridge Subaru for a 15,000 mile service. Everything went well . It was easy and quick to drop off and the service was timely completed as promised. Kevin the Service advisor was very pleasant to work with. The service was well done. All good.
"Ten Years Of Complete Satisfaction"
I have brought my 2006 Forrester to Bay Ridge Subaru for all the recommended service since moving to Brooklyn from New Jersey with my brand new Subaru. Through 3 or 4 Service Managers, the level of service at Bay Ridge has perfect, extremely expert and accommodating. I would never take my car anywhere else.
"Owner"
excellent service everyone very professional and caring
"Bay Ridge Subaru"
Took my Subaru in for 15,000 check up. Everything went fine.
"Always Good Service"
Im happy to provide a review of my experience with Bay Ridge Subaru - Ive been a customer there for the last 6+ years - with my two Imprezas (WRX and now STi) I have always been very happy with the quality of the service provided by Bay Ridge Subaru. The staff are very well organized and professional - and very friendly also. I have never had to wait for any undue period of time and have always been pleased with the work that has been done on my cars. They have very good attention to detail and have spotted things that could easily be missed until more serious. Its nice to be able to report good service - and the team there deserve some recognition.
"Quick & Easy Inspection"
Ive been a Subaru owner for over 10 years and the service I receive at this dealership is exceptional.
"7,500 Mile Service On My Subaru Forester"
While the servicing took a little longer than expected, the facilities were comfortable and I was constantly kept informed as to the progress of the work.
"Subaru Forester"
Workers were professional, knowledgeable & curtious.
"Highly Recommended!!!!!"
Terrific customer service!! Very professional and friendly staff!!
"Peter"
Overall dealership is Great The Salesperson Pat is always helpful and knowledgeable Service people are great especially the new fropnt desk person (name I forgot) always smart and helpful
"Oil And Filter Change"
I have been using bay ridge subaru ever since owning my 2014 foresters.its so nice to see everyone at the service desk so happy and smiling.they could not be nicer.very friendly and they do excellent work.I do most of my own mechanical work myself.but as I get older(72) its nice to know the people there are available.I salute them...John Blumenreiter
"Car Buying Experience"
It was a good experience. Sales person in particular was outstanding!
"We Love To Drive To Subaru!!"
Once again Subaru came through! Besides the usual NYS inspection, they did a great job with a 30, 000 mile tune-up, so we have plenty more Subaru miles to go! The front desk staff (all staff) are very nice, the waiting room is comfortable, and all of this was done in a small amount of time. I thank you for the service and when I drove away to my home, I could feel that once again Subaru did a great, no, make that a grand job!
"Perfect Time A Bay Ridge Subaru."
bay ridge Subaru always reaches my standards when I go there. would definitely recommend to others.
"Report"
Very good. Open early and process was lightening fast
"Repairs"
The service department fixed my car in less than 30 minutes.
"17,000 Mile Check Up"
Thanks to Mark Dottavio for courteous, friendly, prompt and professional service.
"Subaru"
06-05-2015
Buying made easy!!! There was no pressure in buying this SUV. Love the car. Would recommend Subaru and dealer to anyone buying a car.
"My Outback Is Ready For The Summer!"
06-05-2015
The staff members were friendly, professional and efficient. My car was tuned up and cleaned, ready for the road. Thank you.
"A Good Experience"
05-26-2015
Bought car here and had a very good experience. Everyone was very helpful and walked us through the details. We had never purchased a Subaru before and had many questions which were answered to our satisfaction. So I came back for service and was pleased.
"Oil Change On My Outback"
05-26-2015
Very good service. I was out from an oil change for my car in a short period of time. Thanks again Bay Ridge Subaru.
"Title"
05-26-2015
- great welcome at reception - early completion of car work - easy cashier experience Thank you
"2015 Subaru Outback 2.5i Limited"
05-26-2015
Best car buying experience I have ever had.I went into Bay Ridge Subaru dealership on 1/19/15. The sales rep, Corey Middleton was extremely knowledgeable, answering all my questions(of which i had many). I asked for a test drive of the 2015 Outback and Forrester. I immediately knew after the test drive that the Outback was for me. Corey explained that with all the options i wanted with the car(especially Eyesight) that it would be a 3-4 month wait. I received the call from Corey the first week in May that my car was in and a week later I picked it up. On that day he took time(over 1 hour) to explain all the features of the car to me, and I drove out feeling great.The Outback rides like a DREAM! The financial adviser Craig also was knowledgeable and answered all my questions. I would definitely recommend Bay Ridge Subaru as the place to purchase a car and dont forget to ask for Corey! Great Dealership, friendly, non-rushed atmosphere, and extremely knowledgeable STAFF!!!!
"Mr. Nelson"
05-26-2015
The whole purchasing experience was excellent, so I give them five stars.
"Great Dealership"
05-26-2015
I lease a 2015 Subaru Outback Limited I love it. Great Salesman, great dealership I would recommend this dealership to anyone whos buying or leasing.
"Good Car !"
05-26-2015
Very satisfied with my purchase experience in Brooklyn, New York dealership .
"Great Over-all Experience"
04-02-2015
I purchased my new car here. The sales rep was professional and accommodating. She was knowledgeable and my wife and I felt confident buying the care. It was a pleasure having my new Subaru serviced at the Bay Ridge dealership. I was acknowledged immediately, and my wait time was minimal. The service representative addressed my request, and explained the results of his findings. I was completely satisfied.
"Pleasant Experience"
04-02-2015
The service was quick and efficient and Marc was pleasant, communicative, and extremely helpful.
"Mr George Altomare"
04-02-2015
Friendly and timely car service and repair. Advisement re: repair explained with good understanding.
"Short Visit, Good Result"
04-02-2015
My visit was for recall WQQ52 -- the visit took about 50 minutes. Not bad at all.
"Recent Service - Oil Change"
04-02-2015
Great service. Very professional -- Steve is a pro.
"Great Buying Experience For My Wife And I"
04-02-2015
First off, Joe Teti was fantastic. He was attentive and patient, thoughtful and helpful. We will definitely recommend him again . Additionally, the car was a fair price, was in great condition, and while there were a couple of mechanical issues with it when we first came in, all were swiftly and carefully addressed.
"Excellent"
04-02-2015
I have been more than satisfied with all my visits to your service area.
"Subaru Outback, 2015"
I have been a Subaru owner since the inception of the forester.. My expectations have been met for many Subaru cars I owned. We purchased our latest Subaru, 2015 Outback and we love the car and its features. However, our expectations were to get the gas mileage advertised and to date we have not reached the published mileage.
"Wayne Rothstein"
The service department brought my car in before 7:30am and I expected to be there for at least an hour, which I was. No problem with that. They have my car info on system cause I bought my car there which I had a great experience. People are nice, courteous and give you the cost of the work to be done .
"Love My Subaru,"
02-19-2015
Very friendly, helpful people. I am very confident in taking my car there
"Excellent Service By Bay Ridge Subaru"
Last week I received excellent service from Bay Ridge Subaru, especially from Advisor Steve Cravotta, who thoroughly explained needed repairs (while pointing out the problems from under the lift), and made sure all repairs were completed on time as promised. Mr. Cravotta also dealt directly with my extended warrantee company, and saw to it that most of the repairs (including engine work) were covered at no cost to me. They diagnosed and resolved problems that other mechanics were unable to take care of, and the car has never driven better. Thats why I can recommend Bay Ridge Subaru Service without reservation.
"Purchase Of 2015 Forester"
02-16-2015
Car salesman was pressure free yet Knowable ,patient and friendly.
"Service"
02-16-2015
This dealership is making improvements on their customer service.
"Bayridge Subaru The Best"
02-16-2015
Patricia is the best person to buy a car from. She is knowledgeable and personable! I just bought my 3rd Subsru from her and am still driving a three cars. The service mgrs t accommodating and professional.
"Outstanding Service"
02-16-2015
Service was quick and easy. Staff was very nice. Overall was a very pleasant experience.
"Bayridge Subaru Is Great"
02-16-2015
I bought my first car (at age 52!) from BayRidge Subaru. Subaru is a terrific car, so I am sure I would have been satisfied had I bought it elsewhere but everyone I dealt with here made the process less scary. I have been servicing my car at BayRidge Subaru since I bought it there, and although it is out of my way I find the trek worth it. My car feels smoother and gets much better mileage after a visit. The waiting room has several comfy chairs as well as tables to sit at, along with a TV, WiFi, a water cooler, and hot drinks. After service is performed they always inform me well as to what was done and why. If they find something unexpected while they are working on your car they will let you know so they can amend their original estimated charge with your approval. All around top notch.
"Subaru Forester 2009"
02-16-2015
The process with appointment has resolve long waiting time. I like it.
"22000 Mile Oil Change"
02-16-2015
Came back from a trip.on way home realized I hit 22000 miles time for oil change. Pulled up to bay ridge subaru service. No appointment but they said bring it in.i opted to go with their 22500 mile service. Glad I did.car runs great. Did a nice job.i recommend there service.
