Velocity Motors in North Hollywood, CA

Overall Rating:


Customer Service

Buying Process

Quality of Repair

Overall Facilities

"Great Service, Fair Deal, Upfront"


User

from Los Angeles Callifornia

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I bought a 2008 Lexus IS250 from them and they were very fair in the negotiations. They got me financed as well right on the spot. My credit was decent at the time and they made it happen. Ben is great thats who I dealt with. I recommend them for sure.

"Took Days To Respond To Phone Call And Email"


User

from Van Nuys, CA

Recommended? No

Purchased? No


Overall Rating:

Customer Service:

Overall Facilities:

I called Velocity Motors, left a message and emailed them. I didnt get any response until after 48 hours. Thats unacceptable for any dealership. By the. I had already financed a vehicle with another dealer.

"Poor Customer Service"


User

from Chino

Recommended? No

Purchased? No


Overall Rating:

Customer Service:

Overall Facilities:

Very poor customer service. I sent inquiry 2 weeks ago. I got no reply. I sent follow up email and no reply as wall. This type of behavior is actually a red flag for a bad car dealer

"Do Not Trust This Dealership"


User

from Victorville, CA

Recommended? No

Purchased? No


Overall Rating:

Customer Service:

Overall Facilities:


drove all the way from Victorville for a car they decided not to sell after the salesman decided he wanted it. requested pictures a week ago, call about the car, toke time off all for nothing.

"The Best Dealership Ever"


User

from canoga park ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


they got me the lowest possible rate on my finanacing and gave me a great deal on the Mercedes benz I purchased.from them i saved about 3000.00 comparing to other dealers.

"Do Not Buy A Car From This Dealer."


User

from TORRANCE CA

Recommended? No

Purchased? No


Overall Rating:

Customer Service:

Overall Facilities:


DO NOT BUY A CAR FROM THIS DEALER.YOU WILL BE SORRY YOU DID. I DO NOT TRUST THEM .THEY SOHWED ME HYUNDAI ELANTRA AND THEY SAID NO ACCIDENTS . BUT I FOUND ACCIDENT RESULT AT SEVERAL POINTS. THEY ARE NOT TRUST DEALER.....

"Nickck"


User

from Los angels

Recommended? No

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:

DO NOT BUY A CAR FROM THIS DEALER.YOU WILL BE SORRY YOU DID.I DO NOT TRUST THEM .GOT A TOYOTA FROM THEM AND THEY SAID NO ACCIDENTS JUST TO FIND OUT 2WEEKS LATER THAT THE CAR HAD A MAJOR FRONT ACCIDENT.WHEN I WANTED TO RETURN THE CAR BACK TO THEM FOR UNDISCLOSED DAMAGES THEY JUST IGNORED ME SO I AM SUING THEM FOR EVERY PENNY I SPENT ON THE CAR.STAYY AWAY. ...

"They Dont Respond"


User

from Fullerton, CA

Recommended? No

Purchased? No


Overall Rating:

Customer Service:

Overall Facilities:

I tried to contact this dealer,i gave them my information and they never got back to me, so i dont think they are a serious business

"Thank You For A Good Deal."


User

from Commerce , CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I recently purchased a car from Velocity motors, I was pleased to say that my transaction went well. I have challenging credit and was looking for a low monthly. Without haggle, I was approved on line with a bank and I was on the road within the hour. Just wanted to say thanks for the comfortableness of the purchase and the easy transition.

"Do Not Use This Dealership"


User

from Los Angeles CA

Recommended? No

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I do not do reviews online, but you should NOT use this dealership at all. They lied to me and said my car was not in an accident. They also offered me a 30 day warranty. The carfax showed it was in perfect condition but after about 2 days of driving around, check lights came on. The transmission was bad, wires were connected wrong, and now only having this car for a little less than a year, I have to buy a new one. I lost money, time and the owners didnt care at all. They said it was my problem. I tried to go through a lawyer, but I couldnt afford the fees or the additional time due to my job. DO NOT USE THIS DEALERSHIP.

"Outstanding Dealership"


User

from BEAUMONT CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


THE BEST SERVICE AND SATISFYING OVERALL EXPERIANCE . THEY HAD THE MERCEDES I WAS LOOKING FOR AT A FANTASTIC PRICE . IT WAS AS THEY DESCRIBED OVER THE PHONE AN XTRA NICE WELL MAINTAINED CLEAN FLAWLESS CAR .I WILL PURCHASE FROM THEM AGAIN . BEN WAS A PLEASURE TO WORK WITH A VERY NICE PERSON .

"Simply The Best"


User

from Encino

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Id always been hesitant to buy a car from a used car dealership; however, they made it such a good experience for me. I bought a 2006 BMW 325i from these people about 3 years ago when they were on La Cienega and a couple of months ago I bought my son a 2008 Toyota Camry from their new location. They are simply the BEST. They do have the best prices in town and unlike many other dealers with a bunch of annoying sales people, they are very nice and friendly. Very happy with both cars and if I ever wanna buy another car, I wouldnt even consider anywhere else.

"Recommend This Dealer"


User

from los angeles

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


they have best price in California,nice people , i got my HONDA PILOT from them ,they give me the car inspection by the HONDA dealer dealer and 90 warranty , and my car still on factory warranty to, im so happy and recommend them to, ask for Aleen

Contact This Dealer

Send Us Feedback ×


Locating Vehicles In Your Area