"Great Service From Start To Finish..."
Spencer did a terrific job! He answered all of my questions and was extremely patient with me. He made the sales experience very easy. I would highly recommend Spencer at Herb Chambers Lexus!
"Genuine, Accommodating And Honest."
Do not go to this dealership unless you are prepared to deal with some of the most genuine, accommodating and HONEST auto professionals in the business. I visited Boch New To You in advance of my end-of-lease on my VW Tiguan. I was eager to get into a pre-owned BMW 328i after having suffered through three years with the single biggest mistake of my life (not to mention the most blatant display of car salesman deception and atrocious customer service, all of which landed me in an end-of-lease situation that added up to absolute financial garbage.) I digress. Working with Armando was an absolute pleasure. He was polite, warm and extremely sympathetic towards my previous car buying nightmare. Armando is a stand-up young gentleman, from whom you will genuinely WANT to buy a vehicle, and then promptly take him out for a beer and befriend him afterwards. Hes that great. Having experienced my fair share of pitiful customer service at other dealerships, leaving a huge chip on my shoulder, I can honestly say that Armando and the rest of the ladies and gentlemen working at Boch New To You are really as lovely as they come. If they have what youre looking for, dont waste your time going anywhere else!
"Im Pleased"
Khalil was great to work with. Not pushy, very easy going. I bought the car with a fair deal on the price and on my trade. I would recommend Boch.
"Go See Kc!"
I had a wonderful experience buying my car. I stopped to look at a car, and KC completely flipped what I was interested in. I had not planned to buy a car that day but he put me in the car I NEEDED, instead of the car I WANTED... which was significantly less expensive than the car I ended up buying! KC was on point and told me everything I needed to know long before I was ready to even ask those questions. He was incredibly knowledgeable about every car on the lot, and he didnt pressure me into anything. A true Master of his Craft, I have been telling all my friends and family not only about KC, but also what a great experience I had there overall! I am recommending they do it as well.
"Good Experience"
too busy and I wait for a long time. Car is good but they did not decrease the price
"Best Car Buying Experience To Date"
In general I dont look forward to purchasing a new pre-owned vehicle. In the past I have arrived home after purchasing such a vehicle only to discover worn wiper blades, lack of owner’s manual, or an oil level below the low mark. However, purchasing a pre-owned car from Boch New To You was a pleasant surprise. I first spent some time shopping around on the Internet and thru Cars.com found several cars at Boch that were reasonably priced and had low mileage. I contacted them whereupon they got back to me in minutes setting up an appointment and preparing the vehicle for a test drive. The Sales Consultant, Maroun, was nice and knowledgeable about the car. He presented us with a binder on the details of the car we were interested in. This included specs, a list of inspections for it to qualify as Boch certified, CarFax report, what servicing had been done to prepare it for sale, and a maintenance book. We were able to purchase and drive away with the new vehicle on one visit. The only problem we had was that the battery wasn’t fully charged causing the vehicle to fail inspection. I needed to drive it at least 100 miles and bring it back to Boch to get a valid inspection sticker. The only other comment I have on the purchase experience is that we found the volume level of the showroom background music made it difficult to use our cell phone to communicate with our insurance agent. Other than that and the battery, it was an excellent car buying experience.
"Pressured "
Went in to go test drive a car I was interested in purchasing. Had everything checked out I would have made the purchase. I loved the car. However everything went down south the moment I showed no interest in financing though them. I had already made arrangements though other means. They were not having it. I felt harassed and pressured to finance through them. Very unfortunate because I really did love the car. Sadly I did not make the purchase.
"Amazing Experience"
It is very rare that you can walk into a car dealership and have a flawless transaction. Thats what i got from Boch New to You. Michael Ayoub was excellent in assisting me and answering all questions. He was very friendly and easy to talk to. Everything went smoothly. I highly recommend checking out Boch New to You if you are looking for a used car. Even if you arent in the Norwood area, it is worth the drive.
"If Youre Looking To Sell Or Buy Your Used Car Sta"
05-14-2015
This winter was brutal on all cars, but it was hardest on those low-to-the ground, sedan cars. I began my search for an small SUV in February and after much searching decided Boch was the best option because they have the largest inventory and offer Lifetime Warranty that has a $0 deductible. The customer service I received was exceptional and I couldnt be happier with my purchase!! This was my first ever trade-in and I was tentative about committing anywhere, but I was immediately put at ease by the professional and relaxed environment of Boch New To You, in Norwood Ma. Todd Borletto was the sales associate who helped me through the entire process. It was through his efforts that we found the best upgraded car and then the best deal possible. He found a car with the upgrades I was looking for, paired it with a high quality brand, and produced an amazing Honda SUV. My Toyota trade-in was evaluated fairly and generously, too, making the upgraded vehicle purchase within my reach financially. Very important! I cant begin to express how grateful to Todd Boretto and the whole staff of Boch. I would highly recommend Boch to anyone who is looking to trade in their vehicle for an exceptional used car. Taylor
"Great Place To Find A Used Car"
02-16-2015
I visited Boch New to You with my son who is looking to replace his current aging car. We met with Palmer Claire, who despite being new to the dealership, could not have been more knowledgeable about their inventory or the process. The cars he showed us were just what we were looking for and in our general price range. Boch does a great job prepping these cars and offers a terrific drive train warranty. We test drove two cars. Jay Spencer helped make the experience even better by proposing a variety of financing options. My son and I had an extremely positive experience and will happily recommend Palmer and Jay to anyone interested in purchasing a used car. Their inventory is top notch and fairly priced.
"Great Experience"
02-16-2015
We haad such a great experience purchasing a car for my daughter that we went back and bought one for me! We were treated with courtesy and respect, which I didnt find at another dealership that we visited.
"Treated With Respect"
01-06-2015
I went to Boch NTY after being given the run around at another Boch dealership. Pete was fair and listened to me and my needs, We found the perfect vehicle, no haggling over prices and I got a great trader in.
"Great Car Buying Experience"
01-06-2015
We arrived at the Dealership at 5;10 with only 50 minutes until closing. We were greeted by our Sales Consultant Michael Ayoub who was very professional, made us feel very comfortable and stayed with us well beyond closing time. He and the Sales Manager, Jay Spencer made it easy to decide to purchase our Jeep Wrangler. We have been to many dealerships over the past 30 years and I am pleased to tell you that Boch New to You was our best car purchase experience ever. We were extremely pleased to find out that after we purchased the vehicle everything that was promised to us was fulfilled. The Staff couldnt have been more helpful and because of the service we received we will definitely refer our family and friends to Boch New to You.
"Great Car Buying Experience"
12-18-2014
From start to finish, just an overall great experience with the employees at Boch New To You. They were able to make the sometimes stressful task of buying a car an easy one. No hassle from the pricing to the negotiation of my trade in. Ill be sure to recommend Boch to all my family and friends. Thank you to Scott, Todd, and J.J.
"Professional Service!"
12-18-2014
After researching for two months for a new to me Used car from New Bedford to Boston, I found a vehicle at Boch new to You that fit our needs. I had a bad experience with the another Boch dealership in 1968, but never again. We have purchased three more vehicles , one from Boch in 2004 and the one we just purchased last month. Our sales person was a Gentleman by the name of Yan. I was not pushed, prodded, or pressured into anything! This was the most professional service that I received in a long time. He was through, to the detail,and if he did not know something, he would ask a manager. The Manager (King) also was very attentive to the process. So was the money man (along with His accent.) I dont think I would have gotten any better service from anywhere else.We got the car we wanted at a price We thought was fair compared to my research.every one came out pleased.
"My Honda"
12-10-2014
I had a fantastic experience! Todd gets a raise! I recommend him to anyone looking to purchase a used vehicle!
"2013 F350"
12-10-2014
Stopped by to see a used F350. Sales people were courteous and helpful. Test drive was comfortable, and unrushed. I wasnt able to work a deal, but should another vehicle show up on the lot that I am interested in, Id have no problem giving them another shot.
"It Really Is, "everything Youre Looking For.""
10-14-2014
We (my husband and myself) worked with Khalil, and he was wonderful. He obviously marked us as "his" customers when we pulled up, be he didnt approach us or speak to us at all until after we had taken both kids out of the car, put the youngest in the stroller, and gotten ourselves settled. Next, when we let him know that we first wanted to look at the car before speaking with anyone, he gave us a quick lesson in how the stickers worked and let us alone. He didnt hover or come check on us a hundred times, and gave us our space and the privacy we needed to be able to discuss finances, etc. It was very refreshing and not at all off-putting. When we were ready to speak with him, he spoke equally to both my husband and myself - usually people tend to speak with my husband when it comes to cars and finances as if I had no brains or opinions because I am the wife. He absolutely didnt push any car on us, and he respected our decisions. Anything he pointed out, he was right about (ex: this model is too small for all the car seats), so we listened to him. The test driving process was great. My husband and I didnt have the best credit, yet we felt as much of a valued customer as if we had come in with a fistful of cash ready to buy a BMW. The prices on the stickers matched the KBB and True Car values (we really did a lot of homework before-hand) so we didnt feel ripped off. The whole process was smooth and easy, and we ended up buying a 2012 Toyota Corolla. This was the 4th car my husband and I have bought from Boch New To You, and we will definitely be coming here again for our next car!
"Very Pleased With My Experience"
10-14-2014
I just wanted to take a few moments to talk about my experience at Boch New to You. I generally see shopping for a new vehicle as an extremely stressful situation, especially where i have a 13 month old son. My past experience with car hunting has been less than favorable. Just thinking about shopping for a new vehicle gave me anxiety. It came down to necessity, i just couldnt keep procrastinating any longer, i needed a new family friendly vehicle. There was no getting around it, my little two door coupe just wasnt cutting it. After we found a few possible matches at several dealerships, we decided to first go to Boch New to You, though it is over 45 minutes from our house. I had been emailing Dave back and forth with questions. He was not only informative, but also answered all of my questions within minutes of my email being sent. Never once did i feel pressured to come in to the dealership, like i did with the other dealerships that i was corresponding with via email as well. My family and I (including my 13 month son) stopped by Boch New to You on Sunday July 13th after looking at inventory online of several dealerships. Pete and Jay were very helpful and didnt make us feel rushed, though we got to the dealership just 30 minutes prior to closing. All of the employees were friendly and made us instantly at ease, speaking to us as people, not dollar signs like we were accustomed to. My family and I went home, did some more research on what vehicles would fit our needs, and found ourselves circling back to the Boch New to You website. We then decided to stop by Boch New to You on Wednesday July 16th after searching the inventory a bit more, and deciding which vehicle we would like to possibly purchase. When we got to the dealership Pete was on break. KC informed us of that, and instead of having us wait (though this time we were able to get a babysitter). he pulled around the vehicle that we had inquired about. Just like on Sunday, we were instantly at ease once again. We decided to purchase the 2008 Jeep Liberty that we had gone there to look at. We didnt decide to purchase the Jeep at Boch New to You because it was the only place we could find it, or even necessarily the cheapest place. We decided to purchase at Boch New to You because of the employees. Both KC and Pete made us feel like family, more than just customers. KC shared personal stories with us, joked around, and made the environment light. I found myself smiling and actually forgetting i was buying a vehicle, a far cry from the anxiety attack i had anticipated. In an industry where everything revolves around numbers, it felt amazing walking in and being treated like more than just that. The art of human connection and adding that personal touch is very rare these days, and cant be taught. Every person that we spoke with were very helpful and friendly. The entire staff there is amazing, adding that extra something to my experience. I will be and have already been, recommending them to anyone looking for a vehicle.The company name and reputation may have gotten us in the door, but it is the staff and their treatment of us as family that kept us there. I wish i could remember every persons name that i have spoken with, but i will say this, everyone there deserves to be recognized as an asset to the company. My experience was not only stress free, but enjoyable. We will be coming back again.
"Amazing Experience"
10-14-2014
I just wanted to take a few moments to talk about my experience at Boch New to You. I generally see shopping for a new vehicle as an extremely stressful situation, especially where i have a 13 month old son. My past experience with car hunting has been less than favorable. Just thinking about shopping for a new vehicle gave me anxiety. It came down to necessity, i just couldnt keep procrastinating any longer, i needed a new family friendly vehicle. There was no getting around it, my little two door coupe just wasnt cutting it. After we found a few possible matches at several dealerships, we decided to first go to Boch New to You, though it is over 45 minutes from our house. I had been emailing Dave back and forth with questions. He was not only informative, but also answered all of my questions within minutes of my email being sent. Never once did i feel pressured to come in to the dealership, like i did with the other dealerships that i was corresponding with via email as well. My family and I (including my 13 month son) stopped by Boch New to You on Sunday July 13th after looking at inventory online of several dealerships. Pete and Jay were very helpful and didnt make us feel rushed, though we got to the dealership just 30 minutes prior to closing. All of the employees were friendly and made us instantly at ease, speaking to us as people, not dollar signs like we were accustomed to. My family and I went home, did some more research on what vehicles would fit our needs, and found ourselves circling back to the Boch New to You website. We then decided to stop by Boch New to You on Wednesday July 16th after searching the inventory a bit more, and deciding which vehicle we would like to possibly purchase. When we got to the dealership Pete was on break. KC informed us of that, and instead of having us wait (though this time we were able to get a babysitter). he pulled around the vehicle that we had inquired about. Just like on Sunday, we were instantly at ease once again. We decided to purchase the 2008 Jeep Liberty that we had gone there to look at. We didnt decide to purchase the Jeep at Boch New to You because it was the only place we could find it, or even necessarily the cheapest place. We decided to purchase at Boch New to You because of the employees. Both KC and Pete made us feel like family, more than just customers. KC shared personal stories with us, joked around, and made the environment light. I found myself smiling and actually forgetting i was buying a vehicle, a far cry from the anxiety attack i had anticipated. In an industry where everything revolves around numbers, it felt amazing walking in and being treated like more than just that. The art of human connection and adding that personal touch is very rare these days, and cant be taught. Every person that we spoke with were very helpful and friendly. The entire staff there is amazing, adding that extra something to my experience. I will be and have already been, recommending them to anyone looking for a vehicle.The company name and reputation may have gotten us in the door, but it is the staff and their treatment of us as family that kept us there. I wish i could remember every persons name that i have spoken with, but i will say this, everyone there deserves to be recognized as an asset to the company. My experience was not only stress free, but enjoyable. We will be coming back again.
"2012 Toyota Camry Se"
07-09-2014
Peter Dalton and Steve S. were very personable and helpful. They answered all our questions and made it a very pleasant shopping experience!
"Excellent Dealership"
07-09-2014
I rate this dealership as AAA+. They were very professional and all met my expectations. The sales consultant did everything he could to keep me happy. Thanks Vince!
"Buying Used Car"
07-09-2014
Ronald and Vinny were very very helpful through our used purchase experience.
"Hesitant Buyer Converted"
07-09-2014
I hate shopping for cars but was pleased to have Pete assist me. He was personable, affable, helpful & informative. Great draw on my part! Keep up the good work, Pete!
"Best Day Ever!!!!!"
07-09-2014
Todd and Steve are amazing. Best experience ever. I love my new car :)
"New Lexus"
07-09-2014
Ronald was fantastic. He made purchasing my new vehicle easy and hassle free!
"Awesome!!!"
05-22-2014
Todd was great, professional, and honest. Will return again because of him.
"New Car!"
05-22-2014
Great experience with KC! Found the exact car I wanted. Thank You!
"Great Car, Great Experience"
05-22-2014
I visited Boch New to You looking for a newer car to use in addition to my old Honda CR-V. Todd Borletto was extremely helpful in helping me find the right model. I decided I wanted a newer Honda Accord, but wanted to wait until the right color and model was available. Todd stayed in touch with me and let me know when the model I was looking for showed up. I immediately went back to the dealership and found the perfect car - a 2012 Honda Accord SE. The price was very competitive, and the warranty really set Boch apart from other dealers I searched. Todd helped me take care of the purchase, financing and registry in just a few hours, and I was able to drive the new car home that day. I am extremely happy with my purchase and would recommend anyone I know to go see Todd at Boch for to find a new used car.
"Quick - Easy - Stress Free"
05-22-2014
I wasnt sure what I wanted but KC listened to the items that were important to me and found the perfect car. I never felt pressured! The whole experience was easy and stress free. I would definitely recommend this dealership to a friend.
"Terrible Inquiry Response- Unwanted Phone Calls"
03-19-2014
I emailed them mailed Friday 1PM using the contact form with two simple questions about a vehicle- was the third row of seating completely removable and were there options on the vehicle not listed in the ad that made the asking price nearly $2K over the Kelly Blue Book price in their ad. I specified email contact only "for now." I got a call 10 minutes after submitting the form from Adam, then another 2 hours later from Arthur, "a manager." I called the sales manager at 4:40PM who apologized that his staff didnt read what I had written, though he had supposedly told them about this before. He acknowledged that I may have a bad taste in my mouth for the dealership, but that hed personally look into my query if I wanted, and call me back in about 20 minutes if I didnt mind him calling me. I gave him the information and phone number. I still havent heard from him 3 days later. However, I did get a call from a different person, Alyssa or Liz, Saturday morning (I wasnt home) as well as an email from her, wanting me to come drive the car. I used the opt out link for the email. Sunday morning, another call from the Saturday AM person. I informed her that I had had a conversation on Friday with the sales manager about no phone calls, and she said there wasnt a manager there so she wasnt aware (right! And I suppose there wasnt one there Saturday when she called either!). She said shed take me off the call list. Later Sunday morning I got an email from the first person to call Friday, Adam. I informed him that I opted out of email Saturday. I tried calling the general manager (Scott Braga) about 4:30 Monday (today), left a voicemail that I wanted to let him know why I wasnt buying a car from his dealership, and left my number. Havent heard back from him several hours later.
"Great Dealer, Great Price, Great Car!"
As far as car dealers go, Boch Toyota comes close to perfect. However, Boch is still dependent on the personal relationship between its sales rep and the customer. We dealt with Mike Daoud--a highly knowledgeable and very nice man. Mike is so very accommodating, I think his middle name must be Service because he provides the best. Both my wife and I would unhesitatingly recommend to anyone interested in either purchasing or leasing a vehicle, to go right to Mike Daoud -- and we are confident they will thank us."
"Cant Beat Boch!"
03-19-2014
I have never been to cleaner dealership in my life! We had worked with Pete, he was such a nice guy and funny to boot! Unfortunately we didnt buy a vehicle that day but we would love to! We were treated extremely well. You cant beat the lifetime power train warranty, why wouldnt you want to buy a vehicle from them? They are THAT confident about their used vehicles! I cant wait to find a vehicle there!
"Used Car Purchase"
03-19-2014
Ryan was very helpful and knowledgeable. He made the whole process quick and simple just by asking me a few questions and suggesting the perfect car for me. I will be referring all of my friends and family to Ryan Theroux.
"Happy Cr-v Owner"
03-19-2014
Alfonso was amazing. He stayed with us until 10:30 p.m. Jay Spencer, A+ sales manager.
"Customer"
02-18-2014
Kc was great! overall experience was wonderful will be back and will defiantly recommend this dealer to my friends.
"Happy Shopper"
02-12-2014
Had other friends that purchase here and were happy. Referred me, and I also had a great experience. Thanks
"Absolutely Fabulous"
10-14-2014
My salesman Vinny Buonora was excellent. He listened to me intently, heard me and found the car I was looking for in short order! He knew before I knew want I really wanted. This has been a terrific experience. I could not have been more pleased. Vinny and Alan Lappas make a fabulous team!!
"Absolutely Fabulous"
10-14-2014
My salesman Vinny Buonora was excellent. He listened to me intently, heard me and found the car I was looking for in short order! He knew before I knew want I really wanted. This has been a terrific experience. I could not have been more pleased. Vinny and Alan Lappas make a fabulous team!!
"Absolutely Fabulous"
02-12-2014
My salesman Vinny Buonora was excellent. He listened to me intently, heard me and found the car I was looking for in short order! He knew before I knew want I really wanted. This has been a terrific experience. I could not have been more pleased. Vinny and Alan Lappas make a fabulous team!!
"Happy With The Boch Experience"
02-12-2014
This is the cleanest car dealership Ive seen. Vinny Buonora was very excited abot the car which made me excited. He approached my friend and I with a kind spirit and very helpful and knowledgeable about the car. Steve is a very nice guy.v
"Ill Be Boch"
02-12-2014
Todd Broletto made the whole car buying process easy and fun! We will definitely be back to Boch in the future. Thanks Todd & Alan! And thank you to J.J. for the impeccable service!!
"Happy With My Fj Cruiser"
02-05-2014
Had a great experience here. Kenny was great and located my FJ cruiser for me. All went well here. Big thanks to Kenny and J.J.
""just Looking""
02-04-2014
We came to "just look" at the used cars and meet K.C. He met and exceeded our expectations. Hes not a sales person, he treats you like family. We left with the Infiniti FX35. Thanks K.C!
"2010 Maxima"
01-23-2014
Great service! The process was fast and easy. Khalil was great and so was steve. I will definitely recommend this dealership to anyone!!
"Extraordinary Experience"
01-23-2014
Vinny should be recognized & rewarded for his helpfulness, expertise beyond the usual salesperson. Boch is very lucky to have this outstanding gentleman in their organization!
"Ford Taurus"
01-23-2014
Great day! Ask for Vinny Buonora in sales! He is extremely knowlegable. Also, J.J Borey in Finance! He is the best.
"Nissan Versa 2012"
01-23-2014
A great car buying experience! Fast, friendly and extremely diligent. I will definitely be recommending them & shopping in the future.
"Good Experience"
01-14-2014
I was pleasantly surprised with my experience - I expected a high pressure, rush to buy pitch, but things were relaxed and I didnt feel hurried. . . I felt I could trust the people I dealt with, and that is very important to me. . .
"Nissan Versa 2012"
01-15-2014
A great car buying experience! Fast, friendly and extremely diligent. I will definitely be recommending them and shopping in the future!
