"My 2nd Vehicle Purchase Another Great Experience"
I can truly say that they went above & beyond to make it possible for me to get a vehicle. I was without transportation & unable to get to my appts or treatment. After being to several other larger dealers that had wouldnt even call me back or work with me. This was my second purchase from them over the last few years. The owners knowing my situation & my budget were generous enough to make a vehicle that was perfect for me possible. Out of the kindness of their hearts they discounted the vehicle and made it happen! I wouldnt have been possible to get into a reliable vehicle if it wasnt for them. Giguere Auto certainly does take care of their customers!
"Amazing Service"
Drove over 4 hours to purchase a GMC Sierra from Jeff and his son Jeff. Firstly, while at the facility, my son had a medical issue that divided our attention and required paperwork to be sent back and forth between the dealership and the medical office. Both Jeffs were more than willing to help us out in this regard, and kindly lent us their fax machines multiple times. They were very patient with us and let us take all the time we needed, we never felt rushed and were at ease with both of them. The truck itself was as described, and was detailed and waiting for us to take for a ride. Test drive revealed a few small problems not uncommon for the age of the truck. Both Jeffs and their on site mechanic dropped what they were doing to diagnose the problems. Both issues were identified and dealt with immediately. I was glad to see they didnt brush us off and showed us exactly what the problems were instead of acting like we were crazy. The purchase and paperwork went very smoothly and was told exactly what each paper was for. Complete disclosures, nothing hidden. Its nice to see truthful people still exist nowadays! Bottom line - amazing customer service, friendly and amazing customer service. Yes, I said it twice because I was blown away by how helpful these folks were. Nothing was too small of an issue. I would recommend Giguere Auto and will be looking them up again when it comes time. Thank you again!
"Horrible"
Stay far away. Horrible in every way. After having me come up hundreds of miles from Mass to fix a car sold with many pre-existing conditions, Jeff then he would not honor my warranty. He then began yelling as I calmly left his unkept dealership.
"Our Worst Car Buying Experience"
I had written my review to which this dealership responded back in an untruthful manor -he never offered us a used engine-we did cancel the insurance warranty that we had purchased to which the insurance company refunded money to him on our behalf some time ago- he still hasnt credited to our account- please be cautious when dealing with this dealership- and do request that the vehicle you are buying comes with a warranty from them -even if its only 30-60 days-
"Very Satisfied And A Great Business!"
Jeff and Tara were very helpful in our purchase of a great truck. They bent over backwards being very accommodative and answering any questions that we had. Very honest, straightforward, would highly recommend to anyone searching for a used vehicle. If youre looking for individual care, an honest deal, fair pricing, look no further than Giguere Auto.
"Our Worst Car Buying Experience"
Please demand a warranty if you want to buy a vehicle from this dealership-and dont fall for their insurance plans-they are worthless- please listen to me- I dont want anyone to lose as much money as I have with this dealer. I have no transportation to get to work and a loan for a truck with a blown motor. I only owned the truck for a little over one week when this happened
"05 Silverado"
I was looking for a truck to haul my new camper. Went to other dealerships where they were extremely dishonest. Took a ride one Sunday just looking and came across Giguerro. They were very friendly, and very honest. Only problem I had was I couldnt take it for a longer test drive since the tank was on empty. I would definitely recommend and go back to purchase a vehicle.
"Jeep Wrangler"
Just want to thank Bob and Jeff. Stopped by to look at a Jeep, Bob and I talked about the Food industry...lol, while Jeff did a little bit of math. I walked out happy and with the Jeep I wanted. You guys were GREAT to work with!!
"The Best Used Car Dealership "
My husband and I went to this used car dealer to try and find 2 cars for us. We had our untrusting guard up and was prepared to deal with the typical used car dealership experience. We were delightfully surprised when we were greeted by a really awesome, super sweet, down to earth woman (Tara) who introduced us to her husband (Jeff) a really great charismatic down to earth man. We knew we wanted to look at a specific car there and they told us all about the car, pulled it out and let us test drive. Can you believe there was no crummy sales pitch, no guy in a suit pestering us and no pushy business? We couldnt believe it either. My husband and I explained our credit and financial capabilities and had a lot of questions. Never once did they make us feel judged or that we were taking up too much of their time or made us feel pushed or rushed. While Tara started paperwork for us on the car we chose they did not have a second car in their inventory that we wanted so I asked if it was possible for them to try and find me a car as close as possible to the car we already wanted and we were left in shock when their answer was yes we will do our best!!!!! Jeff said he would start looking for us right away and please give him a week maybe week and a half. Holy guacamole if they had not already impressed us we were definatly impressed then. Tara and Jeff were super great explaining paperwork, the processes step by step and everything we wanted and needed to know as we have not had a car loan in a very long time. So 3 days later I got a voicemail from super awesome Jeff telling me he found the perfect car for me and I can come to see it and test drive as soon as I want. I could not believe it and I was cautiously skeptical. I went to see it the next day and I dont know how he did it but this man only spoke to me for about 1 hour total and he picked a car out for me like he has personally known me for years!!! So needless to say I wanted the car and super awesome Tara jumped through hoops and did the paperwork and my husband and I ended up getting both cars. Jeff and Tara are truly fantastic people that treat people right and has completely changed the used car dealership experience.
"Outstanding Buying Experience & Service After Sale"
Giguere Auto is a diamond in the rough among used car buying experience. Jeff, Tara, Jeffrey and Jeremy are all involved in this fantastic family owned business. My wife and I bought a 2009 VW Tiguan AWD from Giguere Auto , and when we got it home I noticed a small oil leak , which I could see was at the top of the engine, and easily missed when being inspected (valve cover gasket) called and let Jeff know the issue. He told me to bring it back when I could get back there , and he offered another AWD vehicle as loaner. That worked out great , because it didnt inconvenience my wifes commute to work. Jeff had his mechanic do another inspection , and discovered the (rear main seal, spark plugs, and the axle ) needed to be replaced. They replaced the parts with quality VW parts. He called to let me know when they were done test driving it , and the loaner was returned. Jeff did everything to repair the vehicle , and more to make certain my wife would be safe in her 2009 VW Tiguan. She loves this thing, and when my 2005 Audi goes to its resting place I will be up to visit Jeff and his family looking for my car or truck. It is very rare that a dealership takes care of its customers like Jeff and his family does. When my co-workers are looking for a quality used car or truck I will send them to Giguere Auto. This dealership believes very much in repeat business , and treating people /customers like family.
"Excellent In Every Way"
We were so satisfied with our purchasing experience at Giguere so much that we actually went back three days later and purchased a second vehicle. Jeff and Bob are extremely ethical, low pressure sales consultants-notice my wording-no pressure, simply there to help and see that your every need is met and any concerns are addressed. You simply wont find a better dealer in NH, and I say that with out any reservation, as I researched and visited dozens of other dealerships before I found these guys. And, just as a last tidbit, we are Cash paying customers, not relying on credit or desperation to make a deal. Thats how good they are. Hands down, bar none, Really the Best.
"Nice Jeep And A Great Deal Thanks Jeff"
Just picked up Sandys lj unlimited she loves it and what a great deal jeff and the guys took good care of us couldnt ask for a better transaction thanks again jeff well see you again
"Very Helpful!"
I was looking for a truck on a budget and Bob gave me a couple good options. He also took the time to help calculate payments with different loan lengths, rates and amounts before we even looked at anything. Really helped me get an idea of what I could afford.
"Best Service Ever!"
This was the easiest and best buying experience I have ever had! Jeff was quick to call me back and he was a tremendous help through every step of the way. He also was able to get me a great rate with a credit union. I went and picked up the vehicle and the papers were all ready. He was even cool with my kids in the way haha.
"There When We Needed Them"
I drive by Giguere Auto every day I go to work and the inventory has always impressed me. My wife and I were not in the market for a different vehicle, until the old one died. We were in a bind and needed something fast. We stopped in and were greeted by Bob. We knew right away that we were going to be treated right. We already had an idea of what we wanted, and we were not pushed into something we didnt want. We showed up on the Friday before Christmas at about 2:30. Im sure everyone wanted to get out of there, but Jeff and Tara worked to make sure things were done right, not rushed to just get us out of there. By the way, thanks again for the coffee! The deal was made, the paperwork was signed and we were able to drive away at a reasonable hour with our new vehicle. At the time, we didnt know there was anything wrong with the car. We later found that the windshield wipers were not the ones made for the vehicle, and they were not even properly attached. I called Jeff, and that night we had new, high quality wipers for the car. After putting them on, it became clear that there was a small crack in the windshield, right in the drivers line of sight. It was a problem. I called Jeff again and he made sure that the local glass company came to my work to fix it. Unfortunately, it was not a repairable crack. Another phone call to Jeff, and he told me that I could take the car to the glass company for a new windshield. No questions asked, no complaints, just go get a new windshield. It was amazing to me that the problems we had were handled so quickly and professionally. We didnt have to fight for the right thing, it was just taken care of, the way it should be. To be completely honest, I had reached out on social media asking my friends for advice on Giguere, and the reviews were less than glowing. But, even knowing the bind we were in, Jeff and Tara didnt take advantage of the situation. We bought a $10,000 used car, but they treated us exactly the same as if we had been purchasing a $50,000 brand-new car. We had low expectations going into this experience, but the entire staff at Giguere changed our minds. They were friendly, honest and made sure that we were informed about all of our options during the buying process, whether it was for our benefit or theirs. I would unequivocally recommend Giguere for anyone that needs a quality used vehicle at a fair price. Tara made sure that the paperwork was in order and Jeff made sure the car was taken care of. Regardless of what people have told me, we had a great experience buying from Giguere, and I will certainly give them my business when it comes time to buy again. I would encourage anyone to consider them without reservation. Thank you again to Bob, Tara and Jeff for taking care of us when we needed it. You are a credit to the used car industry.
"My Needs Were Met!"
I was very happy with the quick and direct dealings with the whole family! My needs were met with no nonsense! Thank you!
"Great Experience"
We decided to stop in and see what they had available and we were extremely happy with our experience! We received great customer service and will definitely be recommending them to others!
"Great Customer Service!"
I just got myself a nice used truck from Jeff at Giguere. It was only up on the internet for less than 24 hours and boy was I glad that I spotted it and had time to check it out. The process was smooth, quick and easy. He seems like a great guy that cares about his customers and making them happy. I would buy here again for sure!
"Got A Great Deal And A Great Car!"
Thank you Jeff for giving us such a great deal! We just love it! Your helpful and kind ways made buying a car a happy one!
"Awesome!"
Jeff and his staff have been absolutely fabulous from start to finish. We purchased a truck as is and had an issue that was not warrantied .... Jeff took multiple hours and time to find and fix the issue even though he didnt have too! When we are in the market again this is the place we will go to again. Highly recommend them for a quality used vehicle :)
"Amazing Family Service!!"
Jeff is the most honest , down to earth guy, you will ever meet. We bought a car for my 16 year old a couple weeks ago from them. . Jeff and his team made sure the car was safe, checked it throughly and replaced things that may or may not have caused issues for us down the road. My daughters safety was his first concern. I totally trust and recommend this family auto business to anyone and everyone. Honest, reliable and hard working.
"A Positive Family Experience"
08-30-2016
Giguere Auto Wholesalers took care of everyone in my family. Car shopping with a 2 year old and 8 month old could have been a nightmare! We felt more like guests in their home than customers at their dealership! Thanks again Giguere Family!
"Got My Jeep So Happy"
08-15-2016
Nice family business with all great people. Help explain everything to make the process as easy as possible. Website was easy to use and up to date.
"Giguere Auto Service"
06-18-2016
Giguere Auto Sales in Tilton made it so easy for us to make a truck purchase. Best customer service I have ever experienced! I recommend purchasing a vehicle from them.
"Great Experience And Great People!"
We were on the hunt for a reasonably priced, good quality truck and that is exactly what we got from Giguere Auto. Tara and Jeff were unbelievably helpful and being first time care buyers they walked us through the process and made it easy as can be! I would recommend this place to anyone that is in the market for a new vehicle. This small, family-owned business loves what they do and love helping people. Thanks for helping us get into a good quality truck, we will definitely be back in the future!
"Great Experience!"
Would definitely go there again. Great people to do business with. They answered all of my questions and worked with me to trade in my old car and get me into a newer used one. They made me feel comfortable and not pressured into something I didnt really want like other dealers often do. I will recommend Giguere to everyone I know that is looking for a different vehicle or needed repairs!
"Great People"
hello my name is Robert and i had recently bought a 2007 GMC pick up truck from Gigueres the whole process was easy no pressure at all but very helpful at the same time . Jeff and his wife are very down to earth professionals open and honest . Jeff new my story as to why i was there looking for a new truck and he was straight forward and giving me the history on what i was looking at .and steared me into this Beautiful red 2007 GMC. this truck is solid and in absolute incredible shape .and will get me to my job and allow me to travel to mass. to get my kids with no worries at all . so thank you to Jeff and is Wife at Giguere Auto Wholesalers 968 Laconia RD Sanborton,NH 03269 PH:603-524-4200 Fax:603-524-0667 if you want a helpful honest and easy car buying experience call Gigueres or stop in there . i am glad i did and i will be back again . thanks again Jeff. Robert Lawn.
"Super Car Buying Experience!"
04-23-2016
We stopped by Giguere Auto Wholesalers after my wife saw several Dodge Caravans listed for sale. Our credit was really crappy, but Jeff gave it his all....... and secured a very good loan with a local credit union. AND at a great used car loan rate! He was very straight forward with our best options, offered insight on how to re-build and strengthen our credit rating, and was very personable. Both he and his wife, Tara, were an absolute pleasure to deal with. After taking delivery, we noticed 1 speaker quit working.....one call to Jeff and arrangements were made to fix it! This was an easy and quick purchasing experience. We both recommend and will continue to do business here in the future! Thank you Jeff and Tara!
"Im A Believer!!"
03-19-2016
As a single mother, I am always anxious when looking to purchase a new (well, used but new to me) vehicle. My guard is up and I am just assuming that I will be ripped off or treated like I know nothing about anything. Lets face it, car shopping can be a painful experience for single women. After a couple of AWFUL experiences at other dealerships, I was ready to give up but then I saw this cute wrangler for sale at Giguere. I read the dealership reviews and they were excellent, but I was skeptical thinking that my experience would be different. Boy was I wrong! From the get go, this was the best and easiest car buying experience I have ever had! Jeff and his son, Jeff Jr., were extremely helpful, friendly and SO easy to deal with. When I mentioned to Jeff that I had a few "bumps" in my credit history, he did not make me feel bad about it, and furthermore, went on to find me the best financing he could. These are honest folks, selling good quality vehicles and making the whole process painless and stress free. There is no pressure and you know where you stand as far as pricing and financing goes. I would recommend this dealership to anyone in the market for a used vehicle. You will not be disappointed and you will be treated with the respect you deserve! The customer service here is phenomenal!
"Great Service! I Love My Car!"
Giguere was awesome! We bought a used Dodge Durango from them last summer. They stayed open late on a Sunday to accommodate our driving over from VT! There was an issue with the transfer case switch that was discovered during the test drive. They fixed the problem (for free) and even drove the car over to us a few days later! Great service! We couldnt be happier with our car or the experience. I would definitely buy from them again and recommend to a friend! Thanks Jeff and team!!!
"The Best Experience Overall..."
In all my years and history of purchasing used cars, never if I had an experience that was more professional or more personable then at Giguere Auto wholesalers. A family run business that makes even the customers feel like family. Such a smooth process making me such a happy customer. I highly recommend this dealership to anyone looking for good value, good service and exquisite vehicles.
"Would Definitely Recommend"
Friendly down to earth people who helped through entire process. Jeff worked hard to secure the loan we needed.
""without Customer Service, There Is No Business.""
The title says it all, and this is the philosophy of Jeff and his team. This is a small family owned business, who focusses on putting the customer first and doing all they can to make you happy, and to make sure your car buying experience is as smooth as possible. I first emailed via cars.com inquiring about a Honda CRV, and within an hour I had a response from Jeff telling me that the car was still available and if I had any questions to let him know, and that he was glad to here my interest in the vehicle, I had emailed other dealerships to inquire about their vehicles and only got a 2 word response. However, later that afternoon I had a call from Jeff to followup on a time that I could come by and look at the car. The first appointment I made I couldnt make it, and he had no problems rescheduling. When I got to the dealership on Sunday I was greeted by one of his sons who was very personable and explained that his dad (Jeff) was just finishing up with a customer and that he would be right out. About 5 minutes later Jeff came out, took me straight to the CRV and popped the hood (he had nothing to hide and was very open and honest with me). After starting the vehicle his other son came out and was about to move some other cars so that we could get out, again very personable and greeted me with a smile. Hes doing a really good job teaching his boys about customer service, and raising them right, and thats when he told me that he tells his boys that without customer service, there is no business. After a quick test drive I knew I wanted to buy the car, and I did. Jeff was really good at taking care of me, and he made all the paperwork as painless as possible, and his detailing crew did an amazing job cleaning the inside and outside of my car (which is their standard for all their vehicles, and they really know how to make it look great), it looks brand new. If you need to get a car, get it from Jeff, you wont be disappointed! Thanks again Jeff!
"Great Place To Buy Quality Vehicles."
Giguere Auto is the best!! My husband and I have bought several vehicles from Jeff over the past several years. The customer service and the service dept. are great!! We highly recommend Giguere Auto to all our friends and family who are looking for a quality vehicle at a great price!! . We will always be long time customers!!
"Mr Chase"
Just purchased a used 2001 Ford pickup that was detailed perfectly, truck was what both Bob and Jeff said it was. Completely happy with the buying experience from this dealer and recommend anyone to go there. Thank you both for taking the time with me for this purchase.
"Great People Selling Great Cars"
Ive gone to this dealer multiple times now and each time has been a pleasant experience. Every car I have purchased has run great and the entire process of buying the vehicle has gone both quickly and smoothly. The salesman are not your typical sales person, every other dealership Ive gone to it felt like i was being pushed, but at Gigueres they have been patient and it has always lead me to a car i loved.
"Above & Beyond"
Jeff Giguere & his family run a tight ship. Welcoming, professional & too the point. They put me in a truck I love, fast & with a payment I can afford. Circumstance had forced me into car shopping. Giguere Auto Wholesalers had been recommended to me in the past by a repeat customer of theirs, in hind sight I wish I had called them years ago! After speaking to Jeff on the phone in regards to what type of vehicle I was looking for & what my budget allowed for he went to work securing financing for me threw a local credit union. I live & work over an hour away, Jeff offered to have his son who works for the family business pick me up while the paperwork for financing & credit check was processed. After a test drive, the minimal paperwork was explained, signed & on my way I was! Overall a great experience, totally stress free. Thank you again for all your help!
"Easy To Work With"
very easy to work with made process proceed in a very timely manor
"Car Buying Experience"
We were greeted immediately by Jeff the owner and his dog Princess. The truck the waiting and warmed up for us to try. It did not fit our needs so after discussion, he showed us two more and left as my husband and Discussed the possibilities. We drove it and he brought us inside to discuss the options he could do for us. His wife came home and he introduced us to her. He said several times during the conversation you are the customers you run the show. He assured us we would be happy and he would do everything in his power to make that happen. I will spread the good word. Great experience!
"Amazing Father And Sons Team"
my father and I came to the dealer to find something cheap and good on gas, I drove out 1 hour later with a vehicle that completely exceeded my expectations! the buying process was easy and the customer service was second to none. I work at dish network so I know the importance of good customer service abs the guys over here know how is done
"Great Experience/ Friendly Staff"
10-17-2015
Car #2 2008 dodge 1500 . Jeff was so helpfull and willing to work with us on all aspects
"The Best Place To Buy A Vehicle"
10-04-2015
After too many days of test driving used trucks, Giguere auto wholesalers was a refreshing experience. When we drove in , Jeff greeted us and asked how he could help us. We told him what we were looking for and what our budget was. He showed us a truck that I liked . It had just come in on trade so it had not yet been checked out by his mechanic, Chris. I took it for a test drive and it had some issues. Jeff said he wanted to make sure that I was happy with the truck. Jeff and Chris went above and beyond , replacing and fixing things I had not mentioned at considerable cost to him. The detailing job was extraordinary. Finding people of this integrity in this business is quite rare. Many thanks to the folks at Giguere Auto Wholesalers.
"Amazing Customer Service"
I was in search for a car for my daughter. I was told by a family member to go to Giguere Auto. I decided to give it a try. I had an extremely pleasant car buying experience. I got a friendly greeting by Jeff, he listened to what we wanted and our personal situation. He told us what he would be able to do for us and showed us the cars he thought would work well for us. He asked my daughter personally what he was important to her to have in her car and made her feel like a part of the whole decision. He was honest and helpful. Him and his wife were so pleasant to deal with and really made us feel like they cared. They were able to help us find the perfect car for my daughter and she is fully enjoying her car. We also have been able to call with any concerns about the car and have been treated fairly and with extreme kindness. I would highly recommend this dealership to everyone.
"Quality And Integrity All Around!"
We are a family of 6 drivers, we own 5 cars and we have been thru too many car dealership experiences in recent years to detail! Giguere is heads above the rest!! We traveled 1 hr to look at a vehicle because we were so impressed by talking to Jeff on the phone, he answered our questions accurately and honestly so we had the confidence to make the drive. Giguere is a family owned and operated business, fair prices, transparency and integrity every moment of our buying experience! They even drove the 1hr down and installed a taillight for us when we got home after the purchase! You owe it to yourself to visit Giguere Auto! They will be our starting point in future car searches!
"The Best Place To Buy A Car"
Jeff Sr. and Jeff Jr. were very friendly people to deal with. Explaining things very precise and clearly. Financing went very smoothly and fast. No hidden fees got added without first explaining. Paper work is done correctly and quickly. Car got delivered to my house in Lowell, MA from Tilton, NH, free of charge. I will recommend this place to anyone who are looking to buy used or slightly used cars or light duty trucks.
"Awesome"
I bought my car from there the other week and when I got it home we noticed the windows switches were a little on the messed up side I called and told them about it and they got the part ordered and as soon as it came in they called to tell me and they had me in there the very next day right when they opened. I am one that likes to be early and when I got there the stall door was open and my car went right in and in about 30 minutes i was driving out of there with everything done. NO LONG WAITING NO BETTER THEN SALES PEOPLE. I CANNOT SAY ENOUGH ABOUT HOW GOOD JEFF, TARA, and FAMILY is they treat you like you are a person and not a dollar sign. VERY GOOD HONEST FAMILY. Thank you guys for all your help u guys rock
"Awesome"
Jeff, Tara, and Bob are awesome. I have no credit and they were able to get me in a vehicle in 3 days. Payments are good I went to the Irwin zone and they wanted twice as much for my monthly payments Jeff and all of them work with you and they will try there best. I love the fact that they run it as a family and they helped out with getting me set up for my insurance. They come and talk to you so you dont have a bunch of sales people around. They are just so sweet and will do whatever they can to get you in a good car. I will be returning for all my oil changes and everything else. YOU GUYS ROCK THANK YOU SO MUCH!!!!
"High End Customer Service"
03-09-2015
Jeff and Tara Definitely put there best foot forward to make sure people r taking care of!!!! Very impressed, I will definitely with pride let anyone know who ask where I bought my Dodge mini van, and how great I was treated. Keep on taking care of business and I will be back for another when this one is payed off.
"Excellent Customer Service!!!"
02-22-2015
Not your typical used car dealership! From the minute Tracey & I stepped onto their lot we were greeted by Corey (one of the salesmen employed there) who immediately asked us what we were looking for in a vehicle. He showed us a Chevy Silverado w/extended cab that we liked. While Corey was retrieving the keys we saw an Avalanche that we liked better so we had him get the keys for that one instead.When he got back, we took it for a test drive and immediately loved it. At that point, thats when we met Jeff & his wife. Tracey & I filled out some paperwork to see what kind of financing we could procure, & because we had some credit issues we were turned down @ the 1st bank. Jeff immediately saw this as a challenge & said he had a few options that he wanted to investigate. He was very honest with us and kept us informed of his progress on a daily basis. We were able to get financing thru a credit union because of his perseverance. We ended up purchasing a much better truck, a few years newer & had under 60k miles. Almost a new truck! By the way, "KUDOS" to whomever they have detailing their vehicles, because the truck looked brand new! Even the bed of the truck had minor scratches, like someone had only hauled cardboard boxes in it. Tracey & I loved the the service and attention to detail so much that we are recommending them to all of our family & friends! Tracey wanted an engagement ring, but instead of going to Jareds we went to Gigueres! P.S.- They also do mechanical work, so we will be stopping in for an oil change & service soon.
"Great Experience."
02-22-2015
Bob and Jeff were wonderful to work with. They were fair and honest and we are thrilled with our purchase.
State inspection is not applicable on cars $3000 or less.