"Lets Make A Deal"
Was looking for a particular car and found it at this dealership. A Lincoln MKX in white. Spoke to the owner several times. We made a deal over the phone. Drove up with my trade in car and my check. Within an hour we were out of there with the exact car we wanted. I have dealt with many many dealerships but this place was truly a pleasure. Worth the ride from Long Island NY to Concrd NH. Grade A+
"Awesome Dealership And Awesome People"
I came in with an old 04 trailblazer looking to finally buy a nice car. Jamie found us looking at a used 2012 maxima. From start to finish she was extremely nice, informative, and not your average pushy salesperson. She walked us through every step start to finish and actually seemed to care more about me and girlfriend then making the sale on the car which to me means everything. After having years of car sale experience myself I know the business pretty well. Dennis in financing got us approved and out the door same day. I was really impressed with the entire experience which I wasnt expecting from prior experiences. I would recommend going here to anyone looking for a car. I will be going back for my next one
"Friendly Employees"
The staff keeps you informed as to what is taking place with your vehicle. A very friendly atmosphere while your car is being serviced.
"Could Not Have Had A Better Service Experience !!"
Fast friendly courteous service, expedient repair ! Treated like a valued customer ! Will use Concord Nissan in Concord NH for all my warranty service work !
"Excellent Customer Service!"
Great service!! Very easy and convenient scheduling! Thanks for the continued support on the vehicle following purchase as well. I will continue to service and purchase all vehicles from Concord Nissan!
"Great Service Performed On Time."
Everyone was courtesy, friendly and proffessional. Service was done on time as promised. Had a rental car while my service was being performed.
"Overall Great Service"
Quick service general reception and everyone there seems friendly. Providing a ride back to work after dropping the car off is such a great customer give back
"Great Service, Friendly People, Helpful. "
The staff was friendly and reliable, and the service was quick. All in all everyone was very helpful and answered all of my questions.
"Great Services And Stress Free"
Everyone was helpful and very friendly. It was stress free. I think it is really nice that you always sit with one of the owners at the end of your sale. My salesman was a very nice young man.
"Great Service."
Attention to details. Clean facilities. Could use real cream for coffee. 20 letter minimum for review is lame and annoying. Drop this requirement or bother other people with survey.
"Grill Shutters Replaced On 2014 Nissan Versa Note "
everything was explained and work was done promptly. Having the extended warranty kept the price down to 100$ thank heavens. Otherwise, 560 bucks seems a bit pricey.
"Excellent Service"
Service was completed exactly when promised. Very helpful and friendly service advisors. New and clean state of the art facility wit a great Service Department.
"Great Customer Service"
The staff is always helpful, personable and they listen to what I need as a customer. Excellent experience and its why we keep coming back.
"Friendly Service"
Friendly, knowledgeable, go out of their way to please an odd request from their customer. Always inform customer if anything needs fixing and when they may need to replace a part. Review the invoice prior to payment as to what was done the day of service.
"Top Notch Service"
I have been with Nissan for over 10 years. The service department is wonderful. (especially Troy). He does everything to accommodate my needs. The service department overall is a great team. I have already decided that when next I get another car, I will choose this dealership simply because of the top notch service. Thank you . I am a happy customer.
"Good Customer Service"
The sales representative was very informative and helpful, she answered all of our questions and went over all services offered by Concord Nissan.
"Great Service"
I always have a good experience at Concord Nissan, always have good customer service, quality work done, I believe they are honest about what work needs to be done immediately and what can wait.
"Best Experience Ever!!!"
This is my 3rd car in the past year and this is by far the best car buying experience I have ever had. Brett had the car I was interested in inside and waiting for me because it was a very cold day. Very thoughtful! Dennis bent over backwards to help me get an incredible deal. They both worked so hard to make this the best car buying experience I have ever had. I cant thank them enough and I will recommend this dealership to any and everyone! When I am ready to buy again there is no doubt I will be going back to Concord Nissan.
"Great Service And Very Professional."
Service is very professional and thorough. I have always been pleased with the time I bring my car in to the time it takes for them to service it. Above all they even wash it !
"Great On All Counts!"
Everyone courteous. I didnt have to wait past the time of my appointment for them service my car. I LOVE the free state inspection. I needed new brakes (outside of new tires my first expense in five years) and they were able to install them right then and there. Love the carwash and they even took the time to put the new stickers on my license plates!
"Recall"
Well done! Very helpful as usual! Thanks Service people are very knowledgeable and professional. Very convenient for service when needed. My altima is working very well.
"Outstanding Service!"
The Service Department goes out of their way to help us, without ever batting an eye. Absolutely the best dealership we have ever dealt wIth which is why we keep coming back.
"Danielb11"
I was very happy with my experience and they were very helpful and knowledgeable and done quickly. I would strongly recommend them.
"Buying Experience"
Sales person was friendly and not pushy. Mike was able to answer all of our question on the vehicle. Pleasant to work with.
"Concord Nissan Really Cares"
Quick turn around time and transportation to and from work while my car was being serviced. The service team does a great job here.
"Excellent Service"
The professional and courteous staff. Also the ease of making appointments. Courtesy ride home. I could go on and on about this incredible dealership and the employees they are all the best at what they do, it shows and it very appreciated by us customers who will continue to do business with the. Highly recommend them.
"Great Service "
Everyone ones right on there game and knew what was going on, excellent service. I will continue to lease from Nissan and will most likely send a lot of,my friends and co works to concord Nissan for a new car.
"Appreciation For Customer Satisfaction"
Customer satisfaction is important and Concord Nissan will give you that. I appreciate Troy Campa for his honesty and integrity and Adam Boucher for his kindness and sincerity. Both are certainly huge assets to the company.
"Great Service + Car Is Washed & Vacuumed "
Service personnel are efficient, friendly and give excellent customer service. They treat me with respect & courtesy and always make scheduling appointments at my convenience.
"Best Service"
The best customer service. Everyone was helpful and friendly. I have and will recommend them to everyone I know. They take excellent care of their customers.
"No Pressure; Friendly, Knowledgeable Staff"
No pressure; friendly, knowledgeable staff. They were able to secure & deliver the vehicle we wanted in one day! Our salesperson did a great job instructing us in the use of all the tech features. The facility was clean, bright and welcoming. We had a great experience!
"Great Service"
This is our second lease with Concord Nissan. We have nothing but excellent service and great experience dealing with everyone. Our dealer rep Warran with both our lease vehicles help us with the best deals
"Another Great Service Appointment"
We were in and out in little time. The service manager took time to talk to us about what they found.
"New Car Leasing Made Easy"
Friendly experienced staff, good listeners, ready to fill your car needs without pressuring. Willing to take the time to explain and answer any questions you may have.
"Great Service, Clean Facility"
Speedy and always happy about the car wash and vaccum. State of the art facilities. Enjoy going there to have my Altima serviced.
"Great Service"
Best experience i have ever had buying a car. Everyone was great! I will be back when it comes time to purchase another vehicle
"Good Experience "
Friendly competent staff. Good experience. Was only getting my oil Changed, but everyone was good to deal with. Will use again.
"Great Service"
Salesperson was very helpful but not pushy. The buying process was quick, we were out of the dealership in less than 3 hours including test driving multiple cars.
"Excellent!!"
This is our 4th purchase from Concord Nissan. We have traded a Saab, a Mercedes, and now a Lincoln. We keep coming back. Not only for the deals, the quality of a true SUV, but also for their service which is ABOVE par. Cannot say enough about this dealership and their service department.
"Satisfaction Guarenteed"
My wife and I have purchased 2 vehicles from Concord Nisson and both times we have had the best buying experience ever. The staff are kind and courteous above and beyond any other dealerships we have visited. Our sales associate Richard Boyd has assisted us with both purchases and has the best sales and customer relationship above and beyond what you would expect. Of course the rest of the team deserves a 5 star rating for their professional approach. We were upside down with both of our previous vehicles and Richard and his team worked deals for us that other dealerships told us were not possible. Their service department also deserves a 5 star rating for their fast, courteous, and quality service to their customers. Concord Nisson will not sell you a vehicle and forget you, they follow with a call and a letter to assure you are continuing to enjoy the satisfaction you acquired the day of your purchase. We will not consider a future purchase from any dealer other than Concord Nisson. We highly recommend that you give them a chance to prove their courteous and professional sales experience with your next purchase. We are sure you will enjoy your experience.
"Awesome Experience!!!!"
I have purchased 4 vehicles total from Concord Nissan & I a soo happy with their professional yet family style approach that I refuse to buy a vehicle at ANY other dealership. Always upfront & honest, very patient & informative It makes a possible stressful situation very pleasant & gratifying. I always leave with peace of mind that I not only purchased the BEST vehicle for my money but I also have the greatest people backing it up. The owners (Adam & Dennis) always come out to chat & personally thank me for the business with a shake of the hand & smile. Richard Boyd is the best car related sales person I have met again informative, punctual & straight forward. I strongly recommend this dealership to anyone looking to purchase a great vehicle not only a Nissan in which I have only purchased but their pre owned inventory is very diverse with numerous great cars to choose from as well. They are just Awesome!
"My Best Shopping Experience!!!"
Shopping for a car has always been a dreadful experience for me and I never look forward to it. Concord Nissan and dealing with Rich Boyd has changed all of that. There was no pressure in any part of my experience. He listened to what I had to say and was very upfront with me through the whole process, which made me feel very comfortable. Long story short, if youre buying a car, stop by and see Rich, you wont be disappointed. I love my new Pathfinder Platinum!!!
"Fantastic Car Buying Experience"
We had a wonderful experience at Concord Nissan. The lot was set up nicely, the building was immaculate inside and there was a great selection of used cars, which is what we were looking for. We were on a very tight budget and our credit is not very good, but our sales person, Erica Deserres, treated us like we were buying one of the most expensive vehicles. Erica was amazing. She worked very hard to find us a vehicle that we liked and could afford. Erica went through all the features with us and remained totally upbeat and positive through the entire process, then the next day she called to set up times to finish the body work and the inspection. We would definitely recommend Concord Nissan to others and when I need my next car, I plan on going back to Concord Nissan and asking for Erica.
"Love My Nissan Note!"
June 1,2015 Purchased new Note at Concord Nissan. Had a great time with Rich Boyd and Gerard. Rich was easy going and informative. Would definitely reccommend going to Concord Nissan!!
"Excellent Car Buying Experience At Concord Nissan"
My wife and I bought a 2009 Altima from Concord Nissan on 5/21. Initial intentions were to "just look." While "looking" we connected with Sales Rep - Erica DeSerres. Extremely pleasant, knowledgable, patient and no pressure. We exchanged questions and answers about Nissans cars and Altimas specifically as we looked, and finally she said she thought she had a car we would be interested in. And she nailed it - the right Altima year and model, the right color (interior and exterior), and what we thought was - a very good and fair price. Erica stayed with us through the buying process and was never hesitant about presenting our questions/offers to the sales manager or his to us - a very good and fair exchange. Although we did not finance or trade in a car, Jared Lambert the Finance Manager helped with some of the paper work. He also intelligently convinced us to purchase a maintenance contract. While I did not expect to buy one, I am now very glad that he convinced me to purchase one just for the peace of mind if nothing else. My wife and I were extremely impressed by Concord Nissan - the people as well as the entire facility. I cannot remember seeing a cleaner or better maintained maintenance bay in any dealership I have dealt with and wouldnt hesitate to having maintenance done there on my purchased car. We had an excellent experience purchasing our car from Concord Nissan and would not hesitate to recommend Concord Nissan to anyone anticipating the purchase of a new Nissan or used car - and if you are fortunate enough to have Erica Deserres as your Sales Rep I am sure your experience will be as good and ours.
"Great Experience Restored My Faith In Car Buying"
These guys were great, we made a good deal and they worked so hard to get the best financing for me. Rich Boyd was the salesman I dealt with. Very nice no pressure and gave me all the time I needed. It was a fairly busy day there and he had a few things going at once and still kept checking in with me while I waited during the process. The financing gentleman was great too. Went over all payment options and extras available. I cant say enough good things about this dealer. Very happy customer here.
"A Pleasant Purchasing Experience!"
I purchased my 2015 Frontier from the folks at Concord Nissan a few weeks ago. Warren Anderson showed us the vehicle was very helpful as he explained all details and answered our questions in a very knowledgeable fashion. His professionalism and easy-going demeanor made for a pleasant purchasing experience. The week after my purchase, I realized that I did not have all the accessories that should have come with the truck. I called Warren and he quickly made things right and arranged to have all of the parts delivered directly to my door-step (over 50 miles away!). It couldnt have been more convenient. If you’re considering a new or used car purchase, I highly recommend you visit Concord Nissan.
"Excellent"
As soon as I walked in the door we were greeted with a warm smile and asked what they could do to help us. We were looking at geting a 2015 rogue. Erica Deserres shook my hand and introduced herself to both me and my husband and we sat down and talked about my situation and what I was looking for. The entire process was very easy and comforting. Erica did an amazing job going over the different levels of the rogue with me and showing me how to use everything in the rogue I was buying. I was very impressed with how friendly and prompt the service was. I have been to other Nissan dealerships and definately have not had the same experience that I did at Concord Nissan. I would definately recommend this dealership and definately ask for Erica.
"Rogue Love"
We shopped here first and loved the Roque 2015. We wanted to test drive other cars to get a sense of what we wanted and the dealership told us if it came down to price to come back and they would make it work. We did come back because the Rogue was our favorite and they did make it work as promised on the price. Great customer service, not high-pressure and beautiful facilities. Would highly recommend to anyone looking for a new car! Ask for Erica.
"First Time Nisasn Owner And Loving It!"
I needed a new car and have shopped around for the last two years looking for one. I wasnt pleased with the sales people and their hard sell techniques, so I dragged my feet in getting a replacement car. When I recently found out someone I know has an 18 year-old Nissan that she still loves, I decided I really should go and check them out. My husband and I went to Concord Nissan and met with Erica. She took the time to sit with us and ask what we were looking for. Based on what we discussed, she showed us some cars, answered all of our questions thoroughly and after a test drive, we bought an Altima. I loved the relaxed but professional manner in which all of this transpired - no hard sell or gimmicks! I tell everyone to go to Concord Nissan, ask for Erica and definitely buy a Nissan!
