"Amazing Integrity!"
Greg put 2 new tires on a used car we purchased a year and a half ago. The tires didnt live up to their warranty. Without a question, Greg arranged for the tires to be replaced at a fair discount! Great integrity! So unusual! You can trust this business!
"Nice Dealer "
Dan is very nice. I am a Chinese.i cant speak more English.but i can feel his nice.i bought a Mercedes. The car is very good,too.he changed the break. And clean the car. I am very satisfied.
"Great Overall Experience With The Entire Team!!!"
I mainly delt with Dan, who is the owner. Which is usually unheard of. He was great to deal with and his demeanor throughout the entire experience was nothing but top notch. The pricing, and quick to detail was all well appreciated. I bought a 2013 JX35 from him within the day we met. He payed for the second key that had to be programmed and also put on 4 brand new all season tires without even telling me. When I went to pick it up, it was fully detailed and cleaned, a fresh oil change, and a full tank of gas. Awesome experience. I told him I would see him in 5 years to buy another vehicle from him and would recommend his business to my friends. I want to thank Dan for this easy experience that I usually dread, and making it literally perfect!!!!!! Thank you, Dan and Topsfield Motor Company
"Autism Mom On The Come Up X5"
Autism Mom on the come up. I was looking to upgrade from my X3 BMW to an X5 BMW, and I looked at several places that hounded me at the first inquiry. Well after seeing the interior of an X5 BMW on Topsfield Motors site, I fell in love with caramel brown leather interior and blue body. Great phone experience with Allie. My brother-in-law and I went in one morning did the test drive, and now I own it. Gregg was the sales person, felt no pressure, and he even took my trade..... Yaaaa. I picked up the X5 today, love how smooth and fast it went the transaction went. I did give up the heated seat for Nav and Rear view back up..lol (joke) As long as I am living in Mass, I will go back and send my friends their way. Thank you, Allie, Gregg and Dan!
"Grateful For Topsfield Motors!"
My wife and I bought a Toyota 4 Runner from Topsfield Motors back in December 2015. The 4 Runner was in excellent condition even though it had 165,000 miles. We have put another 20,000 miles on this vehicle since then without problems and with regular service. Throughout the whole purchasing process, Dan and Greg were professional and did not exert pressure on us to buy. They allowed us to inspect the vehicle thoroughly prior to purchasing. Even though they do not usually have Toyotas on their lot for sale, we were grateful for this opportunity to purchase from them and would highly recommend Topsfield Motors!
"Great Place Great People Great Value"
I can honestly say that Dan & Gregg are great to deal with. From the initial email inquiry through driving out the gate, the whole experience was fantastic. They bring a slightly different dimension and style to the whole car buying experience. No pressure, very easy going while being professional, top quality cars that are priced a bit lower than the dealerships and best of all straight shooters, no added on extras or services sales etc. Very personal touch to the whole place and adds a lovely easy going dimension to the experience. I am delighted with my one year old car and I will go back to them when I am considering a new or used purchase again. They specialize in the German Mercedes, Audi and BMW, but they are not restricted to that, I got an Acura MDX. You will not regret a visit there even if you dont get what you are looking for, you will be happy. Fergal B. Watertown
"Best Car Buying Experience....ever!"
Bought a 2013 Mercedes Benz from Dan but found others there to be equally enjoyable. Overall great experience. They knew the car inside and out and spent the time with me to go over those difficult items like pairing the phone and learning the navigation system. Car was immaculate at pick-up and felt brand new. No inexperienced salesperson, no back room finance sharpie lurking in the corner. No stress. Just nice people to work with. Hidden gem.
"Excellent Experience!"
We just purchased a beautiful, pre-owned BMW from Topsfield Motor Co. The decision-making and purchase process could not have been more stress-free and easy thanks to Gregg and Dan. They are professional, friendly, knowledgeable and honest. TMC is a family-owned and operated business that cares more about you finding the right car than selling you any car - rare these days. If you are shopping for a pre-owned, quality vehicle we highly recommend Topsfield Motor Co.!
"Great Internet Buying Experience!"
I bought a Mercedes Benz e350 wagon from Topsfield, and they were excellent to work with. Throughout the process, they went above and beyond to provide us with details about the car, including offering to face time with us so we could look at the car from several states away. The car arrived just as described. A superb experience!
"Great Cars , Great People "
I bought a 2011 328xi wagon. There arent many around and TMC made me feel like I was in good hands. They were very supportive and flexible throughout the process. I live 4hrs and two states away so the process of registering etc was a little murky but they helped me any way they could. Highly recommend them. Thanks Gregg and Dan!
"Not The Typical Car Buying Expirence"
Topsfield Motor Co. was worth the 1 hour plus drive. Got the car I wanted at a great price. The owner and manager are both customer friendly, knowledgeable , and made the buying process a pleasant experience. I would recommend Topsfield to anyone looking to buy a car in as they make you feel like your NOT in the typical car showroom. A ping pong table and a one of a kind antique electric car greats your entrance on showroom floor. Bob Scott
"Awesome Place To Do Business"
Really great people to work with!!! Would send all there!!!!!
"Excellent Customer Service And Attention To Detail"
I worked primarily with Dan, but will say Gregg was quite helpful/personable as well. Coming from a little over 200 miles away (Albany NY) - I was very weary of doing business with an unknown. Over the course of a week, getting details and paperwork in order, Dan did everything I couldve expected to squelch my concerns. From giving me a facetime tour, to spending quite some time (on multiple occasions) talking over the options. Although I had done some research on the model I purchased, it was nice that Dan was able to talk about the vehicle and give me a bit of an education. And ultimately, when I met Dan to look at the vehicle and pick it up, I wasnt weary at all and felt that Dan was equally vested in making sure my new car met and exceeded expectations. All in all - from soup to nuts, it was a very easy process, and Im more than excited about my new whip. Thanks Dan (and Gregg)
"Overpaid And Service Issue"
01-27-2016
Feel like I overpaid for the car I bought. After detail wore off it looked a bet less premium. I had a warranty issue as well and it was a bit of a process for me to get them to agree to, then to get it fixed correctly. Was expecting more from them.
"The Only Place To Purchase A Preowned Vehicle! A++"
Our family just purchased our second BMW from Topsfield Motor Co. As always, it was a stress free experience. Gregg and Dan are easy and enjoyable to work with. If you are looking to purchase a preowned vehicle, this is the place to go. You will find friendly, professional and courteous service and cars priced fairly and honestly. What more could you want? Dont bother with the big dealerships. This is a small family-operated business, who make you feel comfortable from the moment you set foot in the door. We have been extremely pleased with both of our purchases. I highly recommend Topsfield Motor Co. This is the only dealership I would consider going to when purchasing a preowned vehicle.
"Excellent Purchasing Experience. Highly Recommend!"
Best car purchasing experience! The management is incredibly knowledgable, professional and prompt. The showroom/location is well maintained and meticulous. I thoroughly enjoyed the process and never felt pressured. Dan is extremely friendly, easy-going and diplomatic. I highly recommend TMC and will no doubt purchase my next car from them again!!
"Would Highly Recommend"
I bought an 05 Volvo s80 T6 premier from Dan (the owner) at Topsfield Motor Co. that was in great condition and at a great price. All of the staff were very friendly and helpful, answering all my questions and getting back to me in a timely manner. The car, which had 150k miles on it, was in pristine condition with all features working as they should. Dan had his staff give the car an excellent detail job before I purchased it, as well as putting on 4 new brakes (pads and rotors). I had a small issue with the car a few weeks after buying it, and Dan was quick to have me bring the car in and they diagnosed the issue (it turned out to be nothing). I would highly recommend buying a car here to anyone who wants a good, honest dealer and very fair prices.
"Topsfield Motor Co. Gets Top Marks"
Five stars under-rates TMC; these guys are great. No pressure environment and very informative; its more of a "match-making" process than a sales pitch. I already knew the Make/Model I wanted, and both Sales Manager Gregg and Owner Dan made it very easy to make a purchase with them (it helped that they had the best specimen of my desired vehicle!). I EMPHATICALLY recommend that you take a ride up Route 1 if they have a car that fits your "must-have" list, because you will also be impressed with their degree of professionalism, congenial nature, and exemplary level of customer service.
"If You Are Reading This, Buy Your Car From Tmc"
Both Gregg and Dan made this the easiest and stress free car buy experience Ive ever had! I bought a bmw 328xi wagon from Topsfield Motor Company. I took it to my local mechanic for a pre-purchase inspection and the my mechanic said that he rarely sees a used car that was this clean. Dan and Gregg do a great job picking out cars to sell on their lot. They were nice, professional, very easy to work with and laid back as well. I would definitely recommend Topsfield Motor Company to my friends! If you are reading this, you are likely considering buying a car from them. I would definitely pay them a visit!
"If You Are Reading This, Buy Your Car Here..."
Both Gregg and Dan made this the easiest and stress free car buy experience Ive ever had! I bought a bmw 328xi wagon from Topsfield Motor Company. I took it to my local mechanic for a pre-purchase inspection and the my mechanic said that he rarely sees a used car that was this clean. Dan and Gregg do a great job picking out cars to sell on their lot. They were nice, professional, very easy to work with and laid back as well. I would definitely recommend Topsfield Motor Company to my friends! If you are reading this, you are likely considering buying a car from them. I would definitely pay them a visit!
"Great Service Excellent Facility"
Very knowledgeable, easy to talk to and very professional I definitely recommend his guys..
"A++ Wonderful Place To Purchase A Vehicle"
After an awful experiance at Peabody BMW, I decided to look elsewhere for a used BMW. Well, I found it. I recently purchased a 2011 BMW 328i xdrive from Dan (the owner) at Topsfield Motor Company. The car is wonderful, the facility was clean, neat, and organized. Everyone I met was friendly, helpful, and went the extra mile to make sure I had everything I needed. Highly recommended, dont even think twice about it, stop by and check them out - these guys offer what the huge franchised dealerships cant... they are honest, up front, and follow through with what they say. Thanks for a great experience! P.S. I have already recommended Topsfield to several people and hope to send many your way!
"No Pressure Experience."
I have been a customer of TMC for approximately 3 1/2 years and during those years I have purchased 2 Audi SUVs from Dan (owner of TMC). My first SUV has had all service on it done @ TMC and I am more than certain my newly purchased SUV will also be serviced there (once the Audi warranty runs out). Both the buying and servicing experiences have been top notch, no pressure and honest! Dan, Greg, Lester and Jerry have all been very kind, patient, never phony and never making me feel like I ask foolish questions, always making themselves available for assistance. They make buying a car a "fun experience" which has never been my dealership experiences before. They are like family without the arguing, bickering and stress!!! Asked if I would recommend them to anyone one I know? My answer would be, I would be a fool not to and cannot keep Topsfields "gem" a secret any longer!
"Topsfield Is Top Notch"
I visited Topsfield Motors in my search for a used BMW X3. They were very professional. They have a great shop with a lot of specialty Mercedes and BMWs. They had the car I was interested in ready for me to test drive and were friendly and helpful as they answered the many questions I had. Although they didnt have the perfect car for me, I would certainly try them again when I need another car.
"Great Honest Dealership"
I bought a mercedes sl 500 that Dan had online I travelled 5 hours one way from nystate to purchase it it was. 100 percent as advertised dan and Greg went over the car with security to make sure it was ready to.leave the state for the long trip back they were extremely professional and total experience was worth the 10 hours travelled thanks again guys for a great auto!
"Excellent Used Car Dealership"
Don Donegan , the owner and Greg, his assistant have created an excellent niche in the slightly used or classic used car market. They both have a remarkable knowledge base of German cars, the products that are out there and the differences between Benz, BMW , and Audi. Don hand picks cars to sell in his business that are superior to what you will find on the dealer lots. I have been looking for a 2 - 3 year old BMW Wagon or Audi, or Benz, small SUV , and they had a BMW 328xi wagon that was far better than any than I have found in a 100mi radius at any dealer in the past 2 months. I had actually given up my search and resigned myself to compromising. All the dealer cars that I looked at were either beat, scratched, or the wrong color combinations, or did not have the features that I wanted. After spending about an hour with Greg, showing me this car, it dawned on me that there was no reason I should not buy it. He let me drive it extensively, and even put it on a lift to examine it. I would buy from them again, and recommend them to my friends. Thanks for the experience.
"An Enjoyable Car Buying Experience!"
After looking for about a month for a used Volvo wagon via private sales, my online searching revealed a great looking 07 Volvo wagon at Topsfield Motor. The photos and CarFax looked too good to be true! Ive been buying used Volvos for the past 25 years via private sales so I was a bit apprehensive about buying from a dealer. When I first met Dan Donegan (the owner) I was immediately relieved that he seemed to be such a nice person. My first impression was correct! The whole purchasing process was enjoyable. My wife and I felt good about everyone we interacted with at Topsfield Motor. We even bypassed our usual pre-purchase inspection by our local mechanic because we trusted that the car was thoroughly inspected and anything that needed to be fixed was (including a new timing belt installed sooner than was necessary). We love the car and look forward to contacting Topsfield Motor Co. for our next car purchase.
"My Best Car Buying Expereince To Date"
My experience with Topsfield Motors, specifically with Dan (owner) and Greg (sales), was nothing short of spectacular, and I would urge anyone reading this to consider them when buying a car. Courteous, professional, tactful and fair are a few words that come to mind. Take all of your pre-conceived notions you have about the car-buying experience and toss them out the window - these guys just re-wrote the book on it! I liked the fact that they are car enthusiasts first and foremost, and that is readily apparent when dealing with them. From the test-drive to closing - and every step in between - I literally cant come up with anything to complain about. In fact, I enjoyed getting to know these guys and their company quite a bit throughout the process, and I will pick up the phone and call them again when the time comes, without hesitation. And I would urge you all to do the same!!
"Good Car-good Dealer"
I waited a week before I wrote the review to make sure that if I had a problem, it would be taken care of. Yes, it was, promptly and without question. I have access to MB Diagnosis equipment, and a great MB mechanic (100 miles from the dealer) so I could do an extensive survey of the car after I bought it, at our own pace. We found a few things that needed fixing. Dan asked me to bring the car down and he would take care of them. The clearly identified items were promptly and correctly rectified. There seems to be a minor problem with the messages in the dash. Neither of us can trace the source. After studying the problem, it appears that it only happens when it is extremely cold, 5 degrees or below, and disappears after the car warms up. The problem appears minor, and if we can narrow it to the source module, I am confident Dan will take care of it. Yes, I am very satisfied with my experience with Topsfield Motor Co.
"Stress-free Buying Experience"
Working with Dan was terrific. His staff at Topsfield is extremely courteous and professional. Even the negotiation process was pleasant. I would easily go back to Topsfield for my next vehicle.
"Great Buying Experience"
I purchased an Audi Q5 from the owner Dan, and the whole buying experience was a breath of fresh air. No hard sales pitch, just nice friendly negotiations. The whole staff is so courteous and nice. Would go back to him for my next car in a heart beat.
"Excellent Dealership For Top-of-the-line Cars"
Purchased a 2006 Audi Cabriolet, in September 2012, after viewing Topsfield Motors website with many informative photos and description. The deal was made by phone with owner, Daniel Donegan. I was picked up promptly by the dealer at Logan Airport (I live about 1,000 mi. away), and driven to the premise, about thirty minutes away. The vehicle was in pristine condition, 34,000 mi. on it, and over the past year of driving it, has performed very well. The price was reasonable to both the buyer and the seller. What was represented to me is what was delivered ! Top quality dealership with good, reliable people, giving excellent service.
"Great Collection Of Classic Cars"
Found my dream car, a beautiful 1994 Mercedes E320 Cabrio relatively low mileage at a fair price. I received a fair trade for my Audi A4 and excellent service. Highly recommended for the discriminating buyer.
"The Best Car Dealership. Very Highly Recommended."
I bought my last car with them and I was very impressed and happy with the level of professionalism and costumer services that they have. Everybody form the owners to the secretary and mechanics are just fantastic, they should be an example for all dealership. Not only the prices are great but also the inventory of cars is very good with high quality car in a great shape. I highly recommended them and I’ll definitely will buy my next car with them. Thank you very much to all the team at Topsfield Motor Co. for making the process of buying my car a fantastic experience. Best, Servio G.
"Great Experience"
it was a long process figuring out which car I eventually purchased. Dan and the team at Topsfield Motor Company were very patient and helpful. The end result was I purchased a great car, Mercedes E350 4matic. I couldnt be any happier with the car and service I received. You would never get this type of customer care from a new car dealer. I will be back for my next MB. - Thanks Dan
"Great Place To Buy"
After several months of searching for a clean CLK at reasonable price i found one at Topsfield Motors. The dealer was very pleasant and easy to deal with thru out the process. After owning the car for several months I have had no big surprises and am very happy with my purchase. I would definalty purchase from them again in the future! Thank you!
"Patience, Knowledgeable And Flexible"
I was searching for an upgrade from my current car. I came across this Audi Allroad but it was located north of Boston (I am in Brooklyn). After communicating with the owner (Dan) and realizing he was delivering a car in Williamsburg, I was able to meet him face to face and show him my trade in Audi. The price range he gave me over the phone was accurate once he saw my car. Dan was very helpful throughout the entire process. After a few weeks of hammering out details I just completed purchase of the Allroad and couldnt be happier with how things went (he delivered again to Brooklyn!). There was absolutely no rush through the process, Dan is extremely patient and thorough. It was a breath of fresh air to deal with them. Thanks again Topsfield Motors!
"Kind, Generous And Extremely Helpful"
The guys at Topsfield are not your typical car dealership. Dan, the owner, is an incredibly nice guy who is someone you can trust. I had a very strange situation where I wanted to buy a car in Mass, get it to NYC and then get it shipped out to the west coast. On top of that, I hadnt purchased a car in over 15 years. Dan walked me through the whole process, delivered the car to me in NYC and couldnt have been more helpful. So if youre looking to buy a car, and want someone who isnt going to give you the run around or play any games, Topsfield is the place. You cant go wrong working with these guys.
"Flawless Car Buying Experience"
This was the first time I had visited TMC. I was brought in by an internet ad for a rare car I had wanted for years. I went not prepared to buy but, I fell in love with the condition and quality of the car. It met or exceeded the description listed on the online ad by TMC. The owner, Dan Donegan, and the service manager, Joe Sabella, are knowledgeable, helpful and friendly. I would definately buy from TMC again.
"My Experience At Topsfield Motor Company"
I visited Topsfield Motor Company about a month ago because I noticed a car on their website that I was interested in. I had been to other used car lots before, looking for a similar car, but didnt really have great experiences with any of them for various reasons (i.e. the cars themselves, the customer service. etc...). Anyway, I had a wonderful experience at Topsfield Motor Company, and would highly recommend doing business with them. First, the owner, Dan Donegan, is the opposite of a "used car salesman," possessing qualities that you dont often see in anyone, let alone used car salesmen. He is honest, straightforward, and knowledgeable. He is extremely present and worked with me throughout the whole adventure ( admittedly i was a little ambivalent about the whole thing, due to my past experiences) with patience and I really felt like he had my best interest in mind. Needless to say, I felt very well taken care of. Second, the car itself is great. It was in great condition and appeared just like it was described on the website, as well as over the phone. I am extremely happy with the experience, and would definitely buy another car from Topsfield Motor Company.