"Great Service"
Great customer service and great people to work with. Even though we couldn’t get a deal done, this team was fantastic and big shout out to Logan, DJ, and Mark for such amazing service
"Friendly Sales, No High Pressure "
The sales associate was friendly and answered all of my questions through email. Did not ask to set up a appointment right away. No high pressure and was willing to work with me even though I had to try and unfreeze my credit.
"Great Certified Vw Tiguan"
Purchased a very clean 14 Tiguan and I really like this vehicle. All of the staff were courteous and knowledgeable about their product. Overall best auto purchase ever. I would definitely recommend Niello VW to a friend.
"Darla Sittman/ Shane T Rutter"
love our new Jetta and enjoy the ride, the color was just what I wanted, and i was glad to find a standard transmission in it, i cant say enough about the dealership and the way they handled the sale of the vehicle, they were so helpful and really put the effort out to find me what I wanted
"Pastor"
Great experience. No pressure.lowered price . Didnt take all day .Sales person Omar Dixon was the best part of whole experience
"They Were Awesome"
I really loved the experience. I was avoiding getting a car for a while, because of the stress of making the right decision. But these dudes were super accommodating to all of my needs and concerns. Brandon, who sold me my Jetta was so nice that I now consider him a friend. They gave me an great deal and three weeks later, they still follow up to make sure Im happy with the car. Super high five!
"Tiguan"
Great Customer Service! I really felt like the staff was there to help me get out of my situation not sell me for their benefit ( I was upside down making payments on my Chevy Cruz) UNTIL I went to Niello. I left the lot that day VERY excited with me brand new Tiguan. It runs great! very clean facility, awesome staff, fast service, very helpful. Definitely no complaints at all.
"Great Buying Experience At Niello Vw"
Just picked up a new car at Niello VW. These guys are great. Sean, the sales rep I worked with, was very relaxed and straightforward, and he made the whole process super easy. Definitely recommend!
"The Best!"
My experience the other day at Niello Volkswagen was as always excellent. Thanks to Omar, T.D., Logan and Mike. This was my third volkswagen purchase at Niello. Thanks guys!
"If Only I Had Made It There"
Unfortunately, I didnt make there because the woman who answered the phone kept breaking promises to call me back after 15 minutes. She would call the next day and overly apologize but fail to get back at me again. I ended up buying the car from a Volkswagen dealer in the Bay Area.
"Very Helpful"
They were extremely helpful and courteous, no kidding. Having been a previous customer you spent just a little quality time with me and advised me that the best deal was at the other dealership in Folsom. Thank you for showing me the door and pointing me in the right direction. Interesting enough, I did end up buying that 2014 Beetle TDI in Folsom, the same one you still have. Thank you again for the advice.
"Online Buying Process And Delivery"
This marked my first experience of researching, shopping and ultimately purchasing a vehicle online. Through the high quality and high number of photos available to view, the descriptive information provided on the site and the ease in which to communicate and transfer information made this a truly enjoyable experience. The customer service provided by Niello Volkswagen (a.k.a. Darcee Bramlette) was unparalleled and outstanding! I would definitely recommend this dealer to any and all family and friends, if only I didnt live nearly 500 miles away. 100% satisfied customer thanks in a very large part to Darcee!
"Simply Fantastic"
best experience Ive ever had buying an automobile. I just went to look at the advertised van, but because of low key approach and no haggling bought the van. thanks to Mark Meyer (sales rep) and especially finance manager T.D. Nguyen for making my Day. thanks to all at Niello VW.
"Great Experience!"
We had a great experience buying our car with Niello Volkswagen. They were professional, helpful and took excellent care of us. They ran all of our information ahead of time and managed to beat the finances we were approved for by our bank. The whole process was quick and easy. We would go back there anytime.
Plus government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge, and any emission testing charge.