"Service"
10-30-2017
Great service. john the service writer was excellent
"Diane Carter Sales"
Dianne is the best. Second car I have bought from her. She is not pushy and listens to what you want. She helps in any way she can.
"Donna"
10-06-2017
I have been very please with the customer service and all the help at Rodmans. They have all been very friendly and helpful.
"Best Sales Person Ever"
Diane is terrific. This is our 4th car we have got at Rodman thru her. She is the best.
"Satisfied Customer"
I am always completely satisfied with service. My service advisor is always friendly & knowledgeable.
"Rodman Ford"
John Endruschat is always knowledgeable, patient,and goes out of his way to explain issues.I know his advice is always correct. I regard him as a friend and enjoy speaking with him. Service is then done promptly and never with issues after servicing.
"Very Good"
no pressure,very helpful everyone was helpful and also able to purchas aftermarket parts
"2017 Ford F150"
Jared Tavers Did an excellent job of giving us the information we needed, assisting in finding the truck we were looking for, but did not pressure us to buy. With the information, we sold the car to ourselves. Great Job Thanks
"Rodman Ford"
Excellent customer service ,short wait always taking good care of the customer
"Rodman Ford"
Very professional and freindly staff are very attentive to my sales and service needs.
"Rodman Ford"
The Sales person was honest and not pushy. There was no hidden fees or trying to get an impulse buy. I was able to make my decision without any pressure. The negotiation process was fast and easy. This is the second car I have bought at Rodman Ford within 1 year.
"2017 Ford Explorer Rodman Ford"
Everything went better than I had hopped. Mike was a great sales person, he had all the answers to my questions. When I picked up the Explorer he set everything up for me, showed me how it all works as well. I will be a repeat customer at this dealership.
"The Best Of The Best!"
Buying a car is never fun; UNLESS you go to Rodman Ford. From the second I walked in the door they were attentive and helpful and friendly! I have the opportunity of working with Wayne D. He made the experience fun and completely stress-free. He was very informative about every aspect of the vehicle I was interested in. He sat with me and helped me work through which options were best for me and would fit my budget. After coming to an agreement he even gave me an amazing and educational tour of the building from the sales department, to a tour of the service department and even showing a great area I could bring my computer to get some work done if I was in getting service done! The sales manager Bill was so friendly and thankful for my business, Ive never felt better about a purchase before in my life! Even after the sales agreement; the guys in finance Mark and Jordan worked so hard to get my deal completed by the credit union I had chosen. Even with a few hiccups they kept me informed of what was going on every step of the way and made sure everything was taken care of. This is one of the best dealerships around and I would highly recommend it to anyone thats looking for a new or used vehicle; its a family owned company that welcomes you right from the beginning. You wont find a better vehicle, a better deal, or better service.
"Looking For A New Car"
07-17-2017
Ive been fortunate to have bought a few new cars but never have I had a better experience. I live in Medford but was tired of local dealers so my wife and I visited Rodman Ford. The representative from Rodman was Marco Imbergamo he truly made buying a car fun. Ive never been a car guy but I have to say Im in love with my new car. The crew at Rodman was unbelievable from Marco to Jordan it was such a pleasure dealing with them their professional attitude, knowledge and personalities were the best I loved every minute and because of them Ill do all my car business at Rodman!
"Our Fourth Car From Them!"
07-14-2017
Great experience as usual! This is our fourth vehicle from Rodman Ford. The price is always good and the service is always great!!!
"Great Experience!!!"
07-14-2017
I recently inquired about a Ford Explorer I saw online. They responded to me quickly answered all my questions about the vehicle and invited me down at my convenience. We came down that Saturday and was greeted by a nice young salesman named Tommy. He sat us down, asked us a few questions, pulled the explorer up we were interested. The car was clean, had good tires, smelled good and was everything we could have wanted. after the test drive they looked at my trade in , the pricing was easy since they are a one price store and it was priced right. I told them what I wanted for my trade, the deal was done in under 1 hour. I saw Mark in finance, he got me a great rate and made the process simple and easy. When we came out of Finance our car was cleaned and gassed and waiting with out plates on it. Tommy showed us all the technical gizmos in the vehicle, paired our phone to the bluetooth, set our info into the navigation and we were off in our beautiful Explorer. Head down there if you are looking for a car. This place was great!!!
"Automatic Car Starter Installed"
I came in on Monday, April 17th to have a remote car starter installed in my car. After waiting 2 and half hours I was told they just started it. I was completely ignored when I asked Tiffany at the desk what was going on. At 11:20 Victor came and told me they were just starting my car. Tiffany said it was an outside company and they had no control over them. I was told an hour and a half to 2 hours and it took 3 and a half hours .
"Bought A 2011 Ford F-150."
Chris, the sales representative was very helpful and was not pushy. The F150 was just the one I was looking for.
"Lifetime Customers"
Diane Carter went above and beyond to make sure we were completely happy. My husbands worst nightmare is car dealerships. He left there happy and is still over the moon about this truck. We were in a bad spot with a truck we purchased about 8 months ago from another dealer. But the staff went out of their was to help us get out of that and into what were wanted. We will be lifetime customers for SURE!!!!
"An Unbelievable Experience."
Unlike from past experiences with car salesmen. Dimitri was professional at every moment while trying to hammer out our deal for the car that we bought (2009 Toyota Camry). From Bill to Sheryl, these people were great and everything was done as we agreed. Great job Dimitri and the rest of the Rotman Ford Team. And of course we would recommend Rotman Ford to all my family and friends without hesitation.
"Bought A 2014 Rav4"
Diane Carter was great. Helped me find a used car that fit my needs and budget.
"I Bought A 2012 Nissan Xterra From Rodman Ford."
I could not be happier with the sales experience.And the service department is amazing.I bought 2012 Nissan Xterra,it had a small rattle in the on the muffler.When they were fixing that they also found a small problem with my front brakes.So they replaces the rotors and brake pads at no cost to me.I would send all my friends to Rodman Ford.
"Professional"
I recently purchased a 2017 vehicle from Rodman Ford.From my initial inquiry on the availabilty of the vehicle,all the way through to vehicle delivery,the team at Rodman kept in close contact with me and answered all of my questions along the way.I felt all along that I was dealing with true professionals in the automotive industry. I would highly reccomend this dealership .
"Great Experience!!"
We had a very pleasant experience purchasing our 2016 Fusion Hybrid. Caitlin was professional and very easy going, taking all of the stress out of the car buying experience. There was no pressure and since we had done our homework prior to arriving at the dealership, there was no need for haggling. By the time we drove away, Caitlin almost felt like a new member of the family. Even though Rodman is not the closest Ford dealership to our home, it was well worth the extra drive. I will definitely return to Rodman for future auto purchases.
"Fantastic Dealership"
I went to Rodman Ford, when my current car died.. Went online found a 2016 ford Focus. got in touch with Caitlin Kennedy-Correa. gotta say this was the easiest car buying experience I have ever Had. From test drive, to finance to out the door. was just fantastic. They even got me a rent a car for 2 days, while everything was getting processed. Can not recommend Caitlin, Vinny, or Craig any higher. great dealership, great people. go there you will be surprised, at the service from everybody !
"No Credit History "
I went to buy my first car there, and I had not credit history at all they were the first to help me get a car. They are very helpful.
"A+ Experience! Thanks Caitlin!"
As I was ready to upgrade my 2001 Mustang convertible I searched the web for prices. Although I was only considering buying another car at that time, I came across a reasonably priced used 2014 Mustang at Rodman Ford. I received a call from Andrew at Rodman almost immediately after clicking on the web page describing the car. Within a few hours I was driving the car I saw online! The sales person, Caitlin, greeted me in the lot and took me on a test drive. While I was easily sold on the car, the customer service I received was terrific! Caitlin was professional, informative and pleasant, she made the car-buying experience easy and effortless. The sale went smoothly and Caitlins follow-up was terrific; she seemed genuinely interested in ensuring I was happy with my purchase. Caitlin showed me around the facility and ensured me that Rodman would be available and able to assist me with my new car in any way for as long as I owned it. I would highly recommend Rodman and Caitlin to my friends and family!
"New Vehicle Sale"
Thank you Tony Viveiros from Rodman Ford for assisting Marc & I with the purchase of our new Ford F150. Tony was very helpful and worked hard to make the purchase happen. I will recommend others to visit Rodman Ford. Thank You very much
"Great Service!"
Worked with Tony V! Very pleasant car buying experience. I would recommend Rodman to anyone. Im loving my new ride!
"Great Saleswoman"
Just want to say thank you although I couldnt finalize a deal with Rodman they have a phenomenal staff Diane Carter is one of the most attentive caring people Ive ever met and the world could use more people like her GOD BLESS
"Diane Was Great!"
Diane was fabulous to work with. I enjoyed working with her. She went above and beyond. Very thorough and fair.
"Diane Was Great,and So Is The New Vehicle!"
I bought a 2016 Ford Escape in November and Diane Carter helped me through the entire process. She was great! She was very knowledgeable and seemed to actually care. I would highly recommend seeing her if youre looking to purchase a new or used car. After agreeing to a deal I had to see the finance manager to finish the process, and he was awful. If he spoke to my mother the way he spoke to me things probably would have ended differently. He called me stupid, pretended to hit me over the head with a stapler and was extremely angry, all because I did not want to purchase an extended warranty. I get it, thats how he makes a living, but hes lucky I have a lot of patience and was more amused than anything at how angry he got. Overall, the experience up until seeing the finance manager was great, all thanks to Diane! I would definitely buy another car from her.
"Overall Excellent Experience"
I had been shopping around for a new 2016 Ford Explorer for a couple of months and got the run around at a few other area dealers. I contacted Rodman online about an Explorer they had in stock and within seconds (literally seconds not minutes) I had a phone call from them asking how they could help. I received a good quote and came into the dealership the next day. Demetri is an excellent salesperson. He is extremely courteous and welcoming. I immediately got the feeling that he actually was listening to what I wanted and needed and worked to get it done. He was able to answer all my questions and left me with no doubt in my mind that Rodman was the best dealer to work with - great staff coupled with offering me the best deal. Demetri made himself available via text, email and phone throughout the whole process. I am completely satisfied with my experience and would highly recommend Rodman Ford to anyone looking for a Ford.
"Love My New Truck F150"
Diane Carter was my sales associate and I could not have had a better experience in buy my F150 pickup truck. She was pleasant, knowledgeable , and sold me a truck the I love. Our financing went quickly, and easy also
"Caitlin/rodman Ford"
This is my third vehicle purchased through Rodman, and my second time working with Caitlin. She did anything and everything she could to get me out of my lease situation and i am thrilled with my new vehicle. She is always available by phone and email, which is super convenient. My purchase process was quick and easy, which is always a plus in the vehicle purchasing process. Caitlin is friendly and accomodating and i would be happy to work with her again in the future.
"Rodman Ford Pick Up Truck"
I just purchased my first Ford Pick-up truck from Rodman Ford of Foxboro and the first day I walked in the door I met Caitlin Kennedy-Correa and she was very knowledgeable and helpful from day 1. We decided to build my own individual pick up truck due to particular specifications I needed and also items I did not want on the truck. While putting the truck together she knew when to bring in expertise of other Rodman staff, who were also very professional, to be sure I was getting exactly what I wanted. Caitlin kept in contact with me on the status of the truck delivery and when it arrived she was diligent about getting us into the vehicle and showing the features of the truck. The purchase of the vehicle was a pleasant experience from start to finish. I am now spending a lot more time on the road breaking in my new truck and looking forward to a long relationship with Rodman’s service department.
"Used Truck Purchase"
I purchased a used Ford Escape at Rodman Ford. It was a very pleasant buying experience. Tony V. was very easy to talk to and explained everything thoroughly. I never felt pressured to buy. Any questions I had, Tony answered or brought matters to the attention of management. He always got back to me asap with an answer making sure that I had everything needed before making the decision to purchase the truck. He showed me the service dept. for future needs and I feel confident that I will have a good experience servicing the Escape at Rodman. The Escape was detailed for us and looked great. They fixed some minor items rather than selling it as is. That was a huge plus. I would recommend Rodman Ford and Tony V. to anyone looking to purchase a vehicle.
"Rodman Ford - Pleasant Experience"
I just bought a 2015 Ford Explorer from Rodman Ford. I chose Rodman for 2 reasons. 1. A recommendation from a co-worker. 2. Rodman was very competitive in pricing. The salesman I worked with was Tony Viveiros. Great guy! Very knowledgeable and comfortable to work with. No pressure sales. Tony explained everything in detail and was quick to respond to me if I had to call him with questions. Tony made the process of purchasing a new vehicle easy. I would highly recommend Rodman Ford if you are looking for a new vehicle.
"Rodman Ford Rocks"
Had to get a car in a fix and the white glove treatment that I received from the moment I stepped on the lot until I left was seamless, easy, and painless. They even called the following day to see how the car was and to just check in. Diane was my Sales lead and was upfront on pricing, cost of ownership and maintenance. We walked the lot for about 45 min looking at cars and she was very knowledgable about every single car; its miles, year and amenities. Sheryl was my finance lead and I have never met a more put together person and her togetherness on the process of all of the daunting paperwork. She went over everything and even explained the benefits of the warranties both current and extended and really eased any fears I had. I explained I needed to be in a certain price point and we were only off by 4 dollars and 12 cents. The car was then detailed as I finished signing all of the paper work, taxes, tags and registration were also all handled in minutes. I had a pseudo exit review with one of the executives about my overall experience. All done in less than 3 hours. I am indebted to the staff and team members at Rodman. My allegiance will only to buy from this dealership going forward.
"Rodman Ford & Demetri Dababna"
I just want to say thanks again to Rodman Ford and specifically Demetri Dababna for such an amazing experience. Demetri made me feel comfortable right from the start and went well out of his way to insure I was treated with respect and was able to drive away with the vehicle of my choice and at the price I wanted to pay. I wouldnt hesitate to recommend Rodman and Demetri to anyone, friends or family. Thank you Demetri! Scot Barrows
"Sandy P."
This was truly a phenomenal car buying experience! The vehicle we purchased at Rodman Ford was thousands of dollars cheaper than comparable cars we found in our diligent search of three weeks. The Rodman representative, Diane C., was very knowledgeable, always accessible, and a real joy to work with. All in all, Rodman delivered the best car buying experience ever!!
"Excellent Experience Working With Demitri Dababna"
We recently bought a Ford Edge Sport from Rodman Ford. Our experience was very positive, thanks primarily to our sales person, Demitri Dababna. He was very knowledgeable, professional, patient, and got answers to all of our questions. Our overall experience with everyone at Rodman was very positive. We did have to follow up with the finance department once or twice to get details on what was included in the extended warranty and service plans we purchased with the vehicle, but we did get the information we needed. Overall it was a very positive experience. We live here in Foxboro, and the convenience of having the dealership and service department right here in town is great. We would definitely recommend Rodman to anyone looking to purchase a vehicle.
"Excellent Experience!"
This dealer is amazing everyone is very professional and polite. My sales consultant, Caitlin, was very professional throughout the negotiations and really helped me get my new F150. I would highly recommend Rodman Ford!
"Demetri Experience"
When I arrived at Rodman Ford the first time I was introduced to Demetri. Demetri Worked through my demands and sense of humor on the first purchase in November of 2014. I was so impressed with Demetri that I went back to see him and purchased a 2015 F150. I loved my 2014 but at the time really wanted a 2015 and when I saw the color and options I wanted I contacted Demetri and he put the truck aside until I got there and of coarse him knowing me from the first rodeo he was ready for my sense of humor and demands and he had the deal done quickly . I would recommend Demetri as a fantastic sales person and a pleasure to work with.
"Best Sales Experience With Diane Carter"
My experience with buying my car was great the sales person Diane Carter did a great job in explaining everything to me I would recommend people to buy a car at Rodman Ford!! Ask for Diane Carter!!!
"Overall, Im Very Happy With My New/used Vehicle."
I bought my 13 F150 Lariat Super Crew from here today. The truck is Immaculate! They were able to put my payment where it needed to be and I got the truck I was looking for and then some! My salesperson, Diane, is someone I would HIGHLY recommend seeing if youre looking! I will be honest, I was met with some rudeness by the finance director, however any problem I had was taken care of by Mr. Rodman himself.
"Recommend Working With Demetri Dababna"
As my headline says, I recommend working with Demetri if you can. He was very polite, patient and understanding, and took the time to answer all my questions as a first-time car buyer. Though I have been having trouble with the financial branch of Rodman, with convoluted explanations and vague answers, I have to again commend Demetri for helping my through all the confusion and being patient. I appreciate his willingness to set things straight.
"Fantastic Service"
My experience at Rodman Ford was absolutely fantastic. I was fortunate enough to have Demetri Dababna assisting me from looking to driving to buying. Even in the freezing cold, Demetri was enthusiastic about showing me a wide variety of vehicles, and encouraged me to find a car that I loved. He was extremely knowledgeable about the vehicles in the lot, and was patient enough to explain in detail the benefits and concerns for each vehicle according to what I needed. I was able to find a car that I loved, a 2015 Toyota Corolla S with low miles, a fantastic warranty plan, and a great deal. He worked with me to find a payment plan that I would be comfortable with, and was a lot of fun to work with. I was dreading buying a car, and Demetri was friendly and professional. I trust his opinion and look forward with working with him again in the future.
"Great Experience"
Great experience at Rodman Ford. Demetri was personable and a joy to work with!
"Customer Service"
Diane Carter is the most wonderful sales person I have ever had the pleasure of dealing with. So helpful and pleasant throughout the whole process. Definitely an asset to the Rodman team and organization.