"2015 Audi A4"

Upon arrival we were greeted by Anna who showed us the car we were interested in right away. She took us out on a test drive. When we returned the process went smoothly. We then met with Dominick the Finance Business Manager and his assistant. They were friendly in a professional manner. In all, it was a great experience.

"Audi A5 Convertible"

Delivery process needs improvement. Dealership did not offer anybody to set and explain the controls of the car features and functions.

"Bought Used Infiniti Qx56"

Recently bought a used Infiniti QX56 from Atlantic Audi. I drive 5 hours since they had the particular vehicle i was looking for. They were able to give me a ballpark estimate for my trade in before I drove all the way there. Staff was friendly and they made the transaction very smooth. After I left the dealer, I realized the air conditioner was not properly working. I called up the dealership and they took care of the problem 100%. You couldnt ask for a better level of customer service. Thanks for the experience.

"Great Experience"

I went looking for a car with a list of things and a budget. They worked with me and got me into the perfect car at reasonable pricing. They took care of all my questions and concerns and made sure I was covered. Great first time car buying experience. Cesar was amazing !

"New Q7"

We went shopping for a new Q7 to replace my wife 2015...Renee our sales person was incredible. We looked at a vehicle on the lot and then she got us out for a test drive. The negotiation was quick and simple and they worked very hard to find the car my wife wanted, color, interior and options. Pick up was also good and Dominic the business manager took us through exactly what out lease would be. Great job by Tommy Cappolla and his entire staff

"Fantastic"

A professional team led by Ross the General Sales Manager. Not a high pressure environment. They are truly concerned with the customer and the needs of the customer. Pleasantly greeted and several appropriate questions were asked to determine my needs.

"Great Customer Service"

My sales rep was very pleasant. And the other staff I had to deal with were very helpful.

"Manipulation At Best, Beware Of Ractics"

Almost made me drive a 100 miles. Tricky empty promises of a deal, come to find out its was just a way to get me to come to the dealership and but on their terms, will not recommend doing buisness with atlantic AUDI

"Thanks For Everything"

We have a good experience thanks the sales guys have any answers for you question good job

"Ecstatic!"

Im absolutely ecstatic to pick up my first Audi tomorrow afternoon. From the moment I entered Alantic Audi in West Islip, I was immediately greeted by a friendly women who made me feel comfortable in the show room and offered me bottle of water, which was greatly appreciated since the weather was intolerably hot and humid. She then notified the sales department of my presence and a salesman was on the floor ready to assist me within less then 5 minutes. The salesman, Mr. Edward Lumer, respectfully shook my hand as we exchanged names and I advised him of my interest in the Q3. Mr. Lumer was able to answer each and everyone of my extensive questions about the tech features and patiently demonstrated how to wirelessly connect my phone to stream music. Mr. Lumer then proceeded to worked tirelessly crunching numbers in order to get me into a Q3 at a price I was comfortable with. During the entire transaction, Mr. Lumer was pleasant, helpful, respectful and kind. I can not wait to pick up my brand new Audi Q3 tomorrow. This maybe my first Audi, but I can guarantee it wont be my last. Thanks again for everything Ed!!!

"Ecstatic!"

Im absolutely ecstatic to pick up my first Audi tomorrow afternoon. From the moment I entered Alantic Audi in West Islip, I was immediately greeted by a friendly women who made me feel comfortable in the show room and offered me bottle of water, which was greatly appreciated since the weather was intolerably hot and humid. She then notified the sales department of my presence and a salesman was on the floor ready to assist me within less then 5 minutes. The salesman, Mr. Edward Lumer, respectfully shook my hand as we exchanged names and I advised him of my interest in the Q3. Mr. Lumer was able to answer each and everyone of my extensive questions about the tech features and patiently demonstrated how to wirelessly connect my phone to stream music. Mr. Lumer then proceeded to worked tirelessly crunching numbers in order to get me into a Q3 at a price I was comfortable with. During the entire transaction, Mr. Lumer was pleasant, helpful, respectful and kind. I can not wait to pick up my brand new Audi Q3 tomorrow. This maybe my first Audi, but I can guarantee it wont be my last. Thanks again for everything Ed!!!

"Happy Customers"

We were looking for a very specific vehicle. We found it here and our sales person Ben did a wonderful job keeping us updated and informed of all we needed to do to make sure we got the vehicle before anyone else. Once there everyone was very friendly and helpful. And the vehicle was exactly as expected

"Great Buying Experience!"

I found the car that I wanted online and began negotiating with John Torres immediately via email. He was not only prompt in responding to me, but also very professional and easy to work with. After driving 2 1/2 hours to pick up my car, we were met at the dealership by John and his team and were in and out in a smooth and timely process. An effortless buying experience, I highly recommend John Torres and Atlantic Audi!

"Worth The Drive!"

My lease was recently up. The dealer ten minutes from where I live was in touch, but I opted for a thirty minute drive just because of the outstanding service offered by John. He made the entire process convenient and easy. He was easy going and communicated with me via text during the work day which was extra helpful in getting everything taken care in and timely and efficient manner. Definitely worth the drive!

"Happy Audi Client From Atlantic Audi"

I bought my first Audi A3 at Atlantic Audi in West Islip, from John Torres. He and the whole team were extremely helpful, attentive, and straight forward. In the past I have purchased other cars from the surrounding Atlantic dealerships and I am always more than happy with my experience. This time around I was short on time, I didnt really know what I wanted, and I had a strict budget. John Torres and the Atlantic Audi team made all of that easy and put me in a great new car that worked for me. I would definitely recommend purchasing here!

"Atlantic Audi - Excellent Customer Service"

Atlantic Audi made my car buying experience a breeze. The customer service from the receptionist, to my slasemen Jonathan and Rashawn, to Tom in finance was exceptional. Everyone was extremely professional and polite. I felt comfortable during the entire process of purchasing my first car. Jonathan was very helpful when it came to any questions that I had and went above and beyond to make sure I was satisfied through the entire process. Including helping me step by step throughout the buying process and when it came to all the cars different functions and abilities Jonathan was highly knowledgeable. Im so excited to be behind the wheel in my new car!

"Great Delaership"

Great dealership! Nice facility... great deals. Salesman Jonathan Torres helped so much with every step of the buying a new car process.

"Great Service Working With Ryan Nazario"

I am an experienced car buyer and will shop around until I find what I believe to be a fair deal. I was fortunate enough to have Ryan Nazario as my sales rep. From our first conversation on the phone until the final sale of the Audi A7, Ryan worked hard to get me the deal I was hoping for. He is probably the most honest and sincere car sales rep I have ever dealt with. Now, on to the finance department. Here I met with Manager Tom Capkunoski, and again the process was seamless . Tom was patient with all my questions, extremely knowledgeable and a gentleman to work with. Thank you both! I will be returning for my next Audi.

"Great Buying Experience"

I am an experienced car buyer and will shop around until I find what I believe is a fair deal. I was fortunate enough to have Ryan Nazario as my sales rep. From our first conversation on the phone until the final sale of the Audi A7, Ryan worked hard to get me the deal I was hoping for. He is probably the most honest and sincere car sales rep I have ever dealt with. Now, on to the finance department. Here I met with Manager Tom Capkunoski, and again the process was seamless . Tom was patient with all my questions, extremely knowledgeable and a gentleman to work with. After the sale, Ryan was willing to stay with me as long as it took to teach me how to use all the technical gadgets the car came with. Thank you both! I will be returning for my next Audi.

"Unprofessional Sales Practices"

I was looking for a used car for my 67 year old Mom. I tried a small used car dealership and got some sleazy sales tactics including accepting a deposit for a car, then telling me the next day they couldnt sell it to me for safety reason but theyd be happy to show me another car (aka someone else showed up after me and offered more money for the same car). After that I decided to try a reputable dealership to avoid the hassle and uncertainty. On NY Auto Giant I saw a car at Atlantic Audi that meet my budget. My daughter and I went to Atlantic Audi and met with Phil VanDeusen to test drive the used car. The test drive went well and I put down a deposit pending review by my mechanic. The next day...Phil called to tell me THEY COULDNT SELL ME THE CAR because it needed another $4,500 in repairs and wasnt safe without those repairs, so they couldnt sell it to me...but theyd be glad to show me another car. SERIOUSLY! I spoke to the used car sales manager, Richard Healy, to find out how/why they had the car on the website for sale and even worse, allowed me and my nine year old daughter to test drive an unsafe, unsalable car. In short, the answer was too bad, so sad try again. I will never buy a car from any Atlantic dealership and will advise family, friends, co-workers, colleagues, and anyone else about the unprofessional and poor treatment I received at the Atlantic Audi dealership.

"Friendly Customer/sales Service"

Friendly customer service, know in and out about their vehicles.No sales pitch, great and friendly environment. Easy to deal with

"Ken Wilensky"

I loved my Audi and I loved Atlantic Audi-they were always helpful and got the job done!

"New Staff"

New staff has a polite, friendly and helpful attitude. They are very familiar with technical issues and they try to accommodate the timing to your schedule. The arrangement for loner car was smooth and fast.

"Incredible Professionalism And Courtesy"

I have been buying my cars and servicing them at Atlantic Audi for the past 8 years. The sales staff is excellent and helpful, most notably Michael Abu and the sales manager, Brian Page. I must give highest accolades to John DiGiovanni, the service manager. John has been incredibly gracious to me and extremely thorough in monitoring and servicing my vehicles. Never before have I had such confidence in a dealership service department!

"Job Well Done"

This dealership is a well run operation. everyone knows there job, and does it with a smile. Car is always in top shape, thanks to the service department.

"Awesome Dealership, Great Service!"

Great experience, knowledgeable staff, and is now my Audi dealer of choice!

"The Best!!!!"

Of course the AUDI is an amazing car, and of course Im thrilled to own it, but working with the great people at Atlantic Audi was icing on the cake! They are honest, forthright, caring, and make me feel special. They get the highest marks for customer service and deserve them!

"Amazing Car Buying Experience!!!!"

03-02-2015

Everyone that works at the Atlantic Audi Dealership in West Islip was unbelievably nice and considerate to all and any of their customers needs! I can honestly say that if anyone I know (be it family or friends) is looking to buy a new or used car; I would most definitely send them to this dealership!!!! My Sales Associate was amazing, the Finance Manager was amazing, and the Dealership Manager was amazing. I cant think of anything negative to say even if I tried! Most definitely will be a repeat customer!

"Awesome Service"

02-25-2015

Purchased my Q7 last year, used. I was treated by Michael our salesmen and the rest of the staff as if I was purchasing a new Audi. Very professional and accommodating. No high pressure. In for service today and was very pleased with service department even though it was only an oil change. I would definitely purchase another car from them!

"Look No Further"

02-25-2015

Just purchased a 2012 Audi Prestige over at Atlantic Audi. Went to six different Audi dealerships trying to find the right one and this was it. The others were overpopulated with customers and all they cared about was making a sale. This one in particular stands out by far. Lauren Lewis did an exceptional job. She was very resourceful and made our buying experience easy and worthwhile. Their attention to detail is unmatched. Treated us like family right from the start. Brian Paige, the General Manager, made sure we were in good hands and assisted us every step of the way. On delivery day, Brian was even nice enough to pick us up from the nearest train station. Ive owned Audis since 2007 and this dealership is the best by far. Very personable staff who are willing to go the extra mile to make sure the customer is satisfied. Love the service department. Would recommend this dealership to any serious buyer that wants quality and detailed oriented professionals.

"Excellent Experience"

02-25-2015

This is the second car I have leased from Atlantic Audi. The new management, compared to the previous one, is a breath of fresh air. They are professional and extremely helpful to make for an excellent experience. The GM Brian Paige, Richard Healy and Alex Koszalka were all involved to make sure that I was happy with all the aspects of the transaction. Richard went over every line item dealing with the finances and all the other documents and made sure I was comfortable with what he was explaining to me. Alex spent over an hour to go over every feature of the car and made sure I could operate the features after he had done it himself. Again they were not acting like the typical high pressure car sales person but were more interested that I was happy with the experience. They sure made it easy! . . .

"Another Great Experience With Atlantic Audi"

03-02-2015

I have been a long time customer of Atlantic Audi having this be my fourth or fifth car so far with them; a mixture of leases and finance. Michael Abu was very attentive and considerate of my needs and made the experience purposefull, expedient, and enjoyable. Richard Healy helped me make some important decisions which were very much appreciated, and was a great guy as well. Lastly, Omar Azizi finalized the purchase with a great dose of enthusiasm, humor, and drive and moved me through the process to completion in a relaxed and enjoyable manner. Overall, this was another great experience with Atlantic Audi and I will continue to utilize and refer others to them as before without hesitation. Thanks to all involved and I look forward to working with then again for my next Audi.

"Outstanding Service"

I just wanted to drop a quick line about the excellent Service I recieved from Frank. I brought in my 2010 Audi A5, for a common issue with the key lock not working correctly. From the time I called over the phone I was offered a loaner car. After speaking with Frank upon my arrival (Whom has always provided me with the utmost superb customer service), a few quick forms were filled out, and he pulled up in my loaner car (An audi A7, WOW!!!) I was impressed, and shocked at the same time. By the time my car was fixed, I had to fight to bring back the A7 (Impressive sales technique, as now My A5 feels inferior lol). Frank provided me with constent updates and made sure that everything was handled directly with my Insurance provider for costs.. Frank is Outstanding, and I am now on a mission to somehow afford upgrading to the A7 (Hey, Atlantic Audi, throw me a deal, lol) For this and more, I will drive past every other audi dealership, and drive an hour away to get to Atlantic Audi for any of my needs on my beautiful car!!!!!

"Car Buying Made Easy"

Last month we purchased a new Audi Allroad at Atlantic Audi. What I had been dreading, turned out to be quiet an enjoyable experience. In our initially phone call to this dealership we spoke to the Internet Sales Manager, Belinda Nagy, she carefully guided us through what models we should be looking at and arranged an appointment. In our first visit to the dealer we met with Jonathan Jacobs the Audi Brand Specialist who was incredibly knowledgeable about all things Audi and who took us for a test drive and answered all our questions. Talk about love at first sight, we absolutely were enthralled about the Allroad. We talked with Jonathan about what exact features we were interested in and on the spot he looked up on his computer if such a car was available, when we could expect deliver and of course approximate price. Not impulse buyers my wife and I then visited 2 other dealerships (Volvo and BMI) who had equivalent type models and followed a similar examination. I also went online to several pricing services to get an idea of cost of models that we were interested in. With all this information in hand, hands down the Audi was our first choice. We then went back to Atlantic Audi and told Jonathan that we were seriously interested in purchasing the Allroad and asked him what the best price he could sell us the car for. After conferring with the agency manager Joe (I never did get his last name), we were given a price that was very much in line with the lower end of the price range that we had seen online. Joe was extremely straight with us and he an Jonathan made no attempt to push additional features that would raise the selling price. We immediately agreed to the offer and were walked through all the steps need to purchase the car. Jonathan found the exact car we wanted and made arrangements for us to pick it up in 5 days time. Upon returning to pick up our new purchase we were introduced to Omar Azizi, the Business Manager who handled all the paper work. Omar, like everyone else that we had met at Atlantic, was extremely professional and had pre-arranged all aspects of the sale that were needed. Jonathan then spent over an hour walking through with us how to use all the features of the car with us and answering all our dumb questions. All in all, we had an extremely enjoyable car buying experience. We chose a dealership which acted with great professionalism and integrity, which I can strongly recommend to anyone.

"Great Car-buying Experience"

I had a terrific experience with a salesman, Michael Abu, at Atlantic Audi. I took delivery of my 2015 Q5 this past weekend, and dealt with Michael consistently over the two month period it took to get the car from Germany. He called to keep us informed of the status throughout the entire period, and was so friendly and helpful. He was a pleasure to deal with, and I would highly recommend him to family and friends.

"Service On Our 2014 Q5"

Service had always been very professional and work is perfect in every way. I am glad that we found this dealer, who always puts the customer above all. A GREAT job is done by all .

"C P O 2014 Audi Q5"

Mr. Michael Abu is our branch specialist who worked with us on our purchase. He is a very nice and helpful man. He made our experience very pleasant. Barbara loves everything about her Q5 and continues to, as she (we) find more options to use. Thank you Michael Abu Steve & Barbara Thill

"2010 Lexus Gx 460 Navigation Luxury Crossover Suv"

10-14-2014

Stock Number : U3636T, 2010 LEXUS GX 460 was re-painted all over. I was told that just the rear door was repainted and the rest was all original paint. Unfortunately car was not as i have been told and that shows lack of professionalism and honesty..

"Great !!!!! Love My New A3 2015"

I know some people had bad experiences but overall I was very satisfied with the deal and especially the brand new car I purchased with Atlantic Audi. The sales staff was very generous and helpful. I felt I got a great deal. I would definitely recommend anyone looking for a luxury car to go to Audi. They have really the best staff and their cars are gorgeous. Definitely worth purchasing & check them out before purchasing any other car. Very happy with my decision. ;)

"Simply The Best!"

I have to say, Brian Paige and his staff are true professionals. I have know Brian for many years and continue to be a loyal customer because he simply treats me right. I recently took delivery on a 2015 A6 and have to say my experience was once again nothing short of spectacular. The entire staff treated us as if we were family. They were courteous, knowledgeable, and accommodating. If you are in the market for a new Audi I highly recommend you stop by Atlantic Audi and meet with Brian and his staff- they will be sure to cater to all of your needs!

"What A Pleasure Working With Mike Abu!!!!!"

I came to Atlantic Audi in search of an infiniti g37 after having a recent accident with my previous vehicle. I was very fortunate enough to work with Mike Abu. Mike was EXTREMELY professional and patient throughout the whole experience, it was almost too good to be true!! Mike and the Atlantic team worked with me in getting the best price for my dream car. This dealership changed my fathers and my perception of the car buying experience Overall I am very pleased with the service I received at Atlantic Audi and I would most defiantly be recommending my friends and family to Mike and Omar!

"Atlantic Audi With Michael Abu "simply Fabulous""

Wanted an Audi. Almost leased new. Did not see any CPOs which fit my criteria at local dealer. Saw competitive price on Audi USA website of a CPO with my exact criteria ( color, navigation etc) at Atlantic Audi in West Islip, NY. Drove from 500 miles away. Thrilled that I did. Bottom line, I now have a gorgeous A4 - 2014 (white). Upon reaching Atlantic Audi I met my salesman, Michael Abu. I was not yet set on the car - still investigating somewhat. Michael began the introduction to what would be my new car by showing me under the hood, explaining the engine and all things wonderfully Audi. Fun test drive. Every nook and cranny of that car was explained as if I was taking it on a serious mission. Michael Abu was every ounce the gentleman and professional and might I say educator. When it came time for delivery of the car - there were some glitches in the financing numbers which became somewhat straining but were diligently and patiently straightened out with Omar Azizi who even wound up getting a financing rate lower than the one he initially quoted. The next day after the car was home I noticed some very minor scratches on one of the windows. Contacted Atlantic Audi. Michael Abu returned my every phone call and assured me he would do everything in his power to correct the situation. Returned to the dealership and Michael was not in that day yet had set every thing in motion for my issue to be corrected. Every person that I dealt with at the dealership that day knew about my window issue and it was fixed efficiently and with a fabulous attitude. It says a great deal about a dealership and the salespeople to be helpful not only before a sale but after as well! Thank you!! I love my new (CPO new) car !!!!

"Great Experience"

I recently traded in my current Audi Q5 lease and went with a new Q5 lease. Working with this dealer was very easy and their pricing was extremely competitive and did not require me to haggle like some other dealers I was working with. In the end I appreciated their up front offer and no surprises during my transaction. Adnan and Omar made the purchase a great experience and I will be coming back for my next vehicle as well as switching to them for my servicing needs.

"Audi Q5"

I was searching for a luxury car and went to Atlantic Audi. I met Mike Abu and we hit it off. I really liked the no pressure approach. Mike was respectful of my needs and timeline. While he did the little things you expect from your salesman he did them like a human being and sincerely, not like it was part of the script.

"The Best!"

Great experience...Felicia Marino, Brian Paige and Omar Azizi are consummate professionals who made car-buying easy and pleasant. Thanks for everything...we love the car!

"What Great Overall Treatment"

I walked into the dealership with me and my boyfriend who mind you, have both lost our cars to the recent flood in NY. I was approached by Michael Abu who heard our story and told us how he would fulfil the both of our dreams of owning an Audi. Hes the utmost patient and understanding salesman that goes over every detail of the contract. After signing all the paperwork, he sat with us for a half hour to make sure both of our vehicles were both fully set up electronically with our phones and to our likings. I highly recommend this dealership for their organized chain of command and for a great salesperson who truely cares about the customer and not just making another "Audi" sale.

"Michael Abu"

My experience buying a car with Michael was great. He was very patiant with us. I would recommend that everyone goes to him to buy a car.

"I Feel I Got Scammed"

Made the mistake leasing a q5. Overpriced and got fooled.

"Not Overly Thrilled"

Felt very rushed and put off - and when called back by sales team, very difficult negotiating and feel Ill walk away from this vehicle not trusting the information given.

"Quick Repairs"

We were on a road trip when we experienced a mechanical problem with our 2003 Audi A6. Called this dealership at 8:45 AM to see if they could work us in for repairs. Due to slow AAA service we did not get to the dealer until 11:30 AM. Within 45 minutes we were in a loaner car, on our way and had a call identifying the problem and an estimate on the cost. Car was ready by 5:00 PM, cost was exactly what we had been quoted, and our road trip proceeded without further problems. Thanks to Service Consultant Frank Ragone, fast, efficient and professional service.