"Pine Belt Truey Is A Different Way To Subaru"

Shout out the rockstar team at Pine Belt Subaru. They helped me get the new car Ive always wanted (2018 Crosstrek) and made me feel apart of the pine belt family. I really dont know who loves the car more, me or my goofy dogs ¿¿. Pine Belt Subaru is truly A DIFFERENT WAY TO SUBARU, for many reasons scaling from the exceptional service of the team that works there, the quality treatment given to the customers and especially the pricing they helped me get. Thanks again guys! Anyone in search of a car....they are the go to! I worked closely with Stephen, Lindsey and Jon...So appreciative of everything they have done for me!

"I Love My Subaru Outback!"

When my 2015 Outback lease was ending, I decided to finance a 2017 Outback. Geo and the Subaru team took time to explain all the details. Also, while leasing, I referred two friends who also had great buying experiences with Pine Belt Subaru.

"Pine Belt Subaru"

their advertising only helps former customers a$99.00 lease is really $249.00 because i never bought a car from them before i would think it is unfair practice .ifthey want customers this is not the way to accomplish that

"Not A Good Experience"

Shopping at this dealership was not pleasant. High pressure sales tactics to the point of being obnoxious. Will not return or recommend.

"First Time Buyer"

Ray made my daughters first car buying experience a pleasure. He was helpful and took the time to make sure Dakota was very pleased with her choice of her vehicle . Thank you for your assistance we look forward to purchasing our next vehicle from you.

"Bad Saleman Service After The Sales"

I purchase a used car after checking the car found few things wrong with the car agree on price paid the money he send the car to get detailed came back and found one of the fog light out told him about it he say I will see what I can do drove the car home I find the owner manual missing after I saw the manual in the CAR when I first checked the car I called him asked him about my issues he said give me 24 hours I will call you back 10 days later no call back and he would not answer my calls I dont know who to blame for dishonesty the salesman or the way the dealer operate at the end its me who got screwed

"Got My Frist New 2016 Outback"

great sales man, best prices around walk me thru it all step by step

"A Great Experience!"

My wife and I recently picked up a 2016 Outback from Pine Belt and we couldnt be more pleased with the experience. The sales team team is very welcoming while not being pushy at all. It was a pleasure to deal with our salesman, Geo Padilla. Geo is exceptionally knowledgeable about all things Subaru and represents the brand exquisitely. He listened to our needs and wants and provided information about various trim levels for our new Outback. Geo knew every feature available and presented the information in a very casual manner. Not once did he make us feel like we were being pushed into a car that we didnt want. Similarly, the management at Pine Belt Subaru is as friendly and approachable as Geo. Eric and Scott also ensured our decision was the best for our family and, most importantly, at the best possible price. They were very courteous and professional and took the time to make sure everything felt right to us. If youre in the market for a great car from a great manufacturer, stop in and see Geo and hell make sure you leave nothing less than perfectly happy and confident with your new Subaru.

"Legacy"

excellent buying experience.Eric and Ed were amazing.

"Wonderful Buying Experience With Jim"

01-26-2016

Had a great buying experience with Jim and Eric at Pine Belt. Jim was extremely courteous and explained all the options. He educated us on all the technology Subaru has to offer. They found us the car we wanted and had it shipped to the dealer, a skylight blue Legacy with the 3.6 engine. What a gem of a car!

"Subaru Forester"

Buying the 16 Subaru Forester was a very enjoyable experience at Pine Belt Subaru in Lakewood. From the sales person Ed Pagan to the Managers Brad and Eric. It was totally effortless with no going back and forth. A great price for a great vehicle. Thanks Pine Belt

"Amazing Experience!"

01-08-2016

Hands down, the best car buying experience Ive ever had. Geo is the one of the nicest people Ive ever met anywhere, let alone in a car dealership. Any questions I had about any vehicles were met with perfectly detailed answers; the man truly knows his Subarus, and is passionate about what he does. I felt absolutely zero pressure during the whole process, and wound up with a new car at an absolutely amazing price. I cant speak highly enough about the entire experience, the staff, and Geo especially. I will not purchase a vehicle from anyone else!

"Forester Ltd"

exceptional sales team, Ed Pagan was super. Eric was very attentive to our needs.Loved the process

"Great Buying Experience"

Brian Hynes- Great sales consultant. Very patient. Took time explaining everything about two different Subaru models we were interested in. No high pressure sales approach. Overall comfortable atmosphere. We decided to purchase a 2016 Legacy. Highly recommend this dealership.

"Easiest, Most Satisfying Car Purchase Ever!"

I would highly recommend purchasing a car from Pine Belt Subaru, mainly because of our salesman, Geo Padilla. I usually dread working with car salesman, but Geo made the experience great. There was no pressure, and Geo really listens to his customers. He worked to get me exactly the car that I wanted, at an affordable price. He goes the "extra mile" both during the purchase AND after! I ended up purchasing two new cars! After recommending Geo to friends-they ended up purchasing as well and are in agreement that Geo is the rare thing - a car salesman that puts his customers needs first! I have also returned to Pine Belt Subaru for routine maintenance and have been accommodated quickly and professionally and for a reasonable cost. I used to go to local shops for maintenance issues, but have decided to bring my Subaru back to this dealership for maintenance. I am surprised and happy to have found a dealership that has a great team. Again, I would highly recommend Pine Belt Subaru!

"Forester Ltd"

12-30-2015

the process was friendly and the sales person Ed was great.A great car buying experience.

"My Impreza"

great dealership excellent sales person in Ed Pagan.very pleasant very knowledgeable.

"My Forester"

The car buying process was a joy and dealing with ed pagan was like talking to family.

"Friendly"

Bill Taylor and Geovannie were very much wanting to understand our needs as well as make us feel comfortable throughout the process. This was our first Subaru purchase and they made sure we knew the differences between the Crosstrek and Outback - we opted for the Outback.

"Friendly And Not Pushy"

Bill Taylor and Geovannie were very much wanting to understand our needs as well as make us feel comfortable throughout the process. This was our first Subaru purchase and they made sure we knew the differences between the Crosstrek and Outback - we opted for the Outback. Would go back.

"New Outback Limited"

car inventory was great and the salesperson Ed Pagan Was excellent. Great shopping experience

"2016 Subaru Impreza"

Great dealership! Matt (salesman) was VERY knowledgeable. Very satisfied

"2014 Forester"

Brian was easy to work with and very approachable. Overall, good experience.

"Auto Leasing Experience"

12-09-2015

Was looking for a first time lease. After doing some research found Pinebelt Subaru in Lakewood, NJ. Showroom as well as car lot clean and uncluttered. Sales person by the name of Jim was very helpful and spent all the time I needed to find out about leasing, and to find a Subaru I was interested in. Very nice experience but would want the time for processing to be much shorter in duration. Overall I would rate the dealership with an A+ for service and knowledge of the vehicles they sell as well as pricing..

"Mrs J C"

Beware of this dealership, this is the worst car buying expierence I have ever had. Please just buy your car anywhere but Pinebelt you will save yourself a lot of money, and avoid the shady dealings of this dealership.

"Confident Service"

10-09-2015

With my 2010 Forester which I have journeyed several times across this country and always serviced perfectly when in New Jersey at Pine Belt Subaru. The experience here has been of great courtesy, confidence and expertise from the service teams and management. Consequently, I drive a trouble free, safe and enduring vehicle. My rating for this dealership application is excellent. Thank you.

"Disappointed"

My wife and I were prepared to purchase our third Subaru from Pine Belt. Heres our story. Tuesday, 7/14/15 we met with Eric and Greg to discuss a Legacy. Did not have the color but could swap with another dealer. Wednesday, Pine Belt found a car will arrive later on Thursday, ready on Friday. We went in on Wednesday to sign a Deal Sheet and leave a deposit. Friday the car came in and I got the impression it was sold to another customer. I wanted to cancel the deal but Eric wanted to keep my business and in very short time he found a car and he threw in a moonroof at no extra charge to compensate for our inconvenience. Car to be ready by Saturday. We were out of town all of Saturday and had a medical commitment on Monday. We arrange to pick up the Legacy on Tuesday. Tuesday we arrived to pick up our car and found it did not have the side molding door guards we had requested. This was an important option needed to protect the car doors in parking lot situations. The showroom vehicle had this option and when we put the deal together I had told our salesman Greg that I wanted that option. The car that was available had the door edge guards but not the side molding. A brief discussion ensued and I requested my deposit back which I expect to get today, 7/22/15.

"Great Experience And Service, Very Helpful"

12-30-2014

Stress Free Experience and products are well explained. Ive purchased four cars from Pine Belt over the last five years. Salesman in this case, Bill Brank, was professional (not pushy), informative, and made the experience stress free. His management (GM Jamie) also professional. Price on trade in and new purchase were fair with first offers, not a negotiation hassle. When I went back a few days later to finalize some paperwork, a salesperson who had nothing to do with my sale (Matt) hooked up my blue tooth, explained how it all worked, and showed me some additional features of the car. The entire experience was a pleasure, Id highly recommend. Ive used there service area for last five years as well; reliable and they dont try to sell me repairs I dont need.

"New Cross Trek"

11-21-2014

Great customer experience! They go above and beyond!

"Wonderful Experience Buying A Car"

11-21-2014

Carlos did a wonderful job in presenting all of the features and benefits in owning a 2015 Subaru Outback. We bought the car and hope to enjoy it for many years. i am a repeat customer at Pine Belt. They are very customer focused.

"2015 Subaru Forester"

10-30-2014

This was a great experience. Fast, competent staff made the purchase fast and efficient. I would recommend this dealer. The showroom was clean including the repair area.

"I Advise: Buy A Subaru And Buy It At Pine Belt"

10-30-2014

This is the fourth Subaru I have purchased, so obviously I know, like and trust Subarus. I was not even shopping for a new Forester, but stopped in to ask a "recall" question. While chatting with Jamie Palazzo (sales manager), I admired the 2015, and he said he could put me in it a super-great price. He did...with absolutely no pressure or pushiness. He is really customer-service-perfect ! My previous salesperson was Jim Pfister, but he was not there, so I worked with Matt Mazza who was just terrific. In fact, everyone there seems to work together which is wonderful. They always answer all my questions & concerns, professionally and completely. This is unusual because I am now an "old lady" who is on my own and who needs to know everything possible about car buying, servicing etc. I was horrified when my 2015 Forester was about a month old and a young man crashed into the side of it !!! Thats when I discovered that Pine Belt has its own body shop. Ed Donahue, the manager, took me through the whole repair process. Many thanks to every one and every department of Pine Belt Subaru.

"Best Interaction Ive Had To Date"

10-06-2014

I was assited by managers Eric Cenname and Bill Taylor. My sales rep was Matt Mazza. the process seemless from begining to end. the guys did there best to come close to the deal i wanted . Will deffinately buy from them again in the future.

"Outstanding Performane"

09-02-2014

all personnel were friendly, informative and helpful. They made buying a car a pleasurable and stress free process. Carlos was an excellent salesman!!!!!!!!

"Outstanding Performance"

09-02-2014

i came in we were treated like family we received a great price for our forester they are wonderful people. geovannie was great

"Great Experience!"

08-01-2014

My father and I came here to purchase a new car that was safe and affordable. We ended up buying a Subaru Legacy. All of the staff were very friendly and informative and thouroughly answered any questions we had about the vehicle or during the buying process. Overall we were very impressed with our experience and would definitely do business with them in the future!

"Richard & Patricia Donohue"

08-01-2014

Very good attention to customer requirements. Salesman and Salesmanager bent over backwards to help purchase exactly what we wanted. 5 stars to both Carlos and Eric!

"Matt Mazza Is The Best!!"

08-01-2014

I have been buying Subarus for 14 years. I will only buy from Matt Mazza. My experience is always beyond excellent.

"Great Buying Experience! Fair, Low Pressure"

07-16-2014

My husband and I just bought a Subaru Forester from your dealership. My husband does a lot of research and takes time in between conversations to think about what hes going to do which can take a lot of time. Each time we came by to research, test drive or negotiate through the process, your sales team was a pleasure to deal with. I say team because I think we interracted with almost everyone on your team before making a decision; particularly, Ralph, Sam, Geovanie, Scott and Jamie Palazzo. Each of you were knowledgeable and provided consistent information, were patient and pleasant to deal with as we struggled with our decision about which SUV to purchase or lease. The deal, in our opinion, was more than fair. You met our criteria to make the vehicle affordable. And, you found a way for us to afford the model one step up from what we thought we could afford. We are very happy to be able to enjoy a better-equipped Forester for several years to come! When we came to pick up the vehicle, everything was ready to go. Of course my husband tried to find anything wrong but nothing was. We were good to go. Bottom line: You cant beat an experience like this. So, when were ready for another vehicle, well be back.

"2015 Outback"

07-16-2014

Thought we would keep our 2012 Outback forever, but then we test drove the new 2015. Even better! Everyone here at Pinebelt is very nice. They make the tedious process of buying a car a whole lot easier. Love the service department too.

"Amazing Experience At Pine Belt Subaru With Jim!"

07-07-2014

I knew I wanted a subaru impreza but was not sure which model to get. Jim helped me pick one out that is perfect for me. The experience I had inside was very quick and seamless and best of all is they gave me an outstanding unique experience. This is the place to come for your vehicle!

"Purchase Of New 2015 Forester"

07-07-2014

Carlos and the rest of the staff were extremely helpfull in buying a new vehicle from this dealer. He made an usually stressful process easy and enjoyable. He went out of his way to make sure I was satisfied. I would highly recomment Carlos and this favilty to anyone purchasing a new car.

"Awesome Experience!"

07-07-2014

Went to Pine Belt Subaru looking to purchase my first Subaru Forester. The entire staff was extremely helpful and friendly. I made them stay late in a thunderstorm and everyone made this experience enjoyable for me.

"Great Experience - Thank You Jim!"

07-07-2014

Everyone at the dealership was very polite, patient and helpful. Im so glad that I chose to come to Subaru this time around. I will definitely be recommending this dealership to friends and family :)

"Pine Belt Subaru....jim Pfister...great Experience"

07-07-2014

First time buyer of a subaru...I can tell I am going to love it......doesnt compare to honda crv.

"Excellent -- Carlos Was Great"

07-07-2014

This was the easiest buying process for a car that I have had and with no feeling that anyone has pulled something on me. People here are easy to work with.

"Great Experience!"

06-27-2014

Carlos gave us great service! It was a battle but he stood by us and got the job done. We will definitely come back to buy from him and Pine Belt Subaru again when Im ready to trade in my 2005 Forester and get into a convertible

"Great Experience"

06-27-2014

Just purchased our third Subaru Forester!! We called Pine Belt Subaru and told them the color, model and options we wanted. They told us they had the car so we made an appointment. Upon arriving at the dealership the Subaru Forester we wanted was in the lot with our name on a sign marked reserved. We went inside and our name was also on an appointment sign. They made us feel welcomed and special. -- we were impressed. Our salesman -- JIM PFISTER -- was patient, knowledgeable and made the purchasing of our new FORESTER a great experience. Also want to thank SAM for helping close the deal.

"Pine Belt Subaru"

06-19-2014

Car buying made easy, fun, and done with class. Matt was informative patient and proffessional the whole way through. The entire sales team works well together and gives Pine Belt Subaru of lakewood a much needed old time feel to buying cars. From cars being brought to the front door for review to offering beverages and even a family play area for kids to be entertained.

"Bought My Subaru Forester At Pine Belt"

06-19-2014

Bought my first car at PineBelt - Jim did a great job showing me the Subaru Forester and made the buying process very easy and transparent. Thanks!