"Purchased A 2011 Toyota Camry At Car Expo Auto Thx"

I highly recomend Car Expo Auto we have been shopping for a used car for 2 months finally found 2011 Toyota Camry at Car Expo they have very good price they helped us getting very good financing lower rate than our bank and they offered a great price for our trade also they gave us a warrenety at the cost that fit our budget. I loved the place and definetly will go there again.thank you Car Expo for great experience

"Friendly Service"

They were friendly and work to finance me. I was difficult to finance but while I was waiting I watch football and sat in their comfortable couches and was offered food and drink.

"Great Customer Service And Fair Prices!"

I am very happy with my Honda that I bought here. It was exactly as advertised and fairly priced too! Thank you to Matt and Kevin for making it a very pleasant experience to buy a vehicle here. I appreciate that they had the CarFax info available online so I could make a good decision.

"Unsatisfied With Customer Service"

Nice, but was told he was very busy. Became very rude when questioned about car and was told that car could be test driven only if car was purchased!

"Unsatisfied With Customer Service"

Nice, but was told he was very busy. Became very rude when questioned about car and was told that car could be test driven only if car was purchased!

"Great Fast Sale"

Great buying process in and out in 2 hours and love the truck

"Shopping For A Car"

Demeaning and rude...must have missed the "customer service" part of the training. Told me would only help me if I was ready to buy. I was clear i was looking and would know AFTER i drove the vehicle. Nobody needs that kind of attitude. Game player...first told me I could probably TELL him about the car I wanted and then said he owned the same car and tried toinstruct me. Unprofessional.

"Buyer Beware!!!!"

12-02-2016

6 DAYS after we purchased a vehicle from them, I was left stranded in a rainstorm on the side of the freeway with my 3 kids in the car. The fuel pump had gone out. When we had it towed to our mechanic, they found SEVERAL other issues. One of the major issues being that the front wheel fender was completely missing so water was splashing up into the filter (and other parts of the engine). Another issue they found was the serpentine belt needed replacing. Now, to be fair, we were aware of this issue when we purchased the vehicle because when Kevin first got in the car and started it up, it made a horrible squealing sound. So horrible, in fact, that Kevin turned the vehicle off while we were talking. He said he wasnt worried about it, but it "sounded bad" but thought it was just because the car was cold. When we did our finance paperwork with Matt, he verbally agreed that if the serpentine belt was still an issue, we could bring it back down and they would have "their shop" fix it for us. On the Mon after the car had broken down, we called and spoke with "Su". Su told us to bring the car down to a repair shop that was next door to them in order to get all of the issues fixed. Our mechanic had quoted us nearly $1,500, but Su promised that he negotiated with the mechanic next door to the dealer that they could do ALL of the repairs for around $400. He told us we should be happy he was saving us $1,100. While the savings was appreciated, the fact that we were dumping 2 months worth of payments into the vehicle within 6 days of owning it was not. Since we could not afford another tow to Sacramento, my husband drove the car to the dealers recommended repair shop on Mon evening, while I followed behind him. Halfway there, I had to swerve on the freeway to avoid the BUMPER flying off from our vehicle that my husband was driving! I immediately called him and he pulled over on the fwy. We inspected it and found that the clips that held the bumper on were all broken. Now, in addition to the fuel pump, serpentine belt, and front wheel fender needing to be replaced, we also needed to replace the bumper with parking sensor (NOT CHEAP!). This is 8 DAYS after we purchased the vehicle! On Tues, my husband once again had to call Su at Car Expo because the repair shop was not honoring the price that Su promised he negotiated. Su then supposedly walked over and spoke with the dealer and got it all squared away. Su was also supposed to be speaking with Matt to ensure that the serpentine belt was replaced at their cost, not at ours, since that was promised to us verbally during the sale. When I went to pick up the vehicle on Wed, I was shocked to find out that a) the dealer had told the repair shop I backed into something and thats why we were missing a bumper b) the serpentine belt had NOT been replaced because apparently Su never told them it needed to be and c) the front inner wheel fender that was missing was not something this shop could replace. So, yes, I spent $400.... and didnt get anything besides the fuel pump replaced!! NOT what Su promised my husband or myself on the phone that we would be getting or that he had "negotiated" with the shop next door! The car repair shop then mentioned to me that I was the FOURTH car that week that had to come back after being recently purchase from CarExpo due to major issues, so clearly, not an isolated incident. On Thurs, I called the shop asking to speak with Su. I was told he was not in. I then asked to speak with Matt. I explained to Matt who I was, and reminded him about our conversation regarding the serpentine belt. I asked if Su had talked to him about it. He responded that this was the first he had heard of it. When I told Matt what was going on, he immediately became defensive. He berated me, interrupted me, and even threatened me. AWFUL experience! They clearly dont stick by their word or the quality of the vehicles theyre selling!

"Happy Camper"

Before I contacted Car Expo Auto about a Sequoia on their lot, I saw a lot of mixed reviews from customers. My husband and I decided to go see for ourselves. We were treated courteously and professionally. The Sequoia was exactly what I wanted and in great shape. The purchase process was quick...Kevin answered any questions we had patiently. We couldnt be happier with this experience. Thanks Kevin!

"Worst Dealership Ever!!!"

Was interested in test driving and looking over a Dodge Charger with the intent to buy. The salesman was more interested in me verbally committing to purchase the car if I drove it and liked the way it drove. We took a test drive around one city block all right turns literally the worst test drive Ive ever been on. The dealer was on his phone throughout the 3 hrs I was at the dealership they would rather pressure you into getting a car rather then telling you the warranties they offer or the after buying service they offer. Rookie sales staff, playground dealership.

"Great Overall Experience"

We tried many other car dealerships before finding out about Car Expo. Here we were welcomed with professionalism, knowledge, and genuine care by the staff. Manny and Matt were the ones who helped us and made our car shopping an amazing experience. They did their very best in helping us get the car we wanted, a BMW M3. We enjoyed having business with them and We will recommend this place to all my friends. Car shopping should always be a joyous occasion and they sure made that possible for us. Way to go Car Expo!

"Thank You Guys For Making This Best Car Buying"

First of all we have never felt we wanted to give a review on any car dealership until we went here. The best experience we have ever had purchasing a new or used Truck. They are very honest and informative about the vehicles they are selling, we got a great deal on a very nice 03 Toyota Tacoma with low miles with a extended warranty! Very nice comfortable atmosphere used car dealership, all the cars end truck are beautiful and in excellent condition, no pressure sales, professional courteous sales men and customer service. We were taken care with any question or detail that we had asked for right away,even after you drive away with your car every detail or promise is addressed, we would highly recommend this company to anyone. Matt end Suhill made us feel comfortable and well taken care from the minute we walked up to the time we drove off in our beautiful Tacoma. Dont go any where else until you see these guys first, it is the best deal you can get on a used Cars, every car on the lot is in beautiful condition, its almost hard to choose depending on your budget, and above all the best customer service, we literally felt we made a friendship with these guys, how often can you say that about a car dealership? We will definitely go back in the future. Thank You Guys for making this one of easiest and best car buying experiences ever!

"Best Car Buying Experiences Ever *****"

First of all we have never felt we wanted to give a review on any car dealership until we went here. The best experience we have ever had purchasing a new or used Truck. They are very honest and informative about the vehicles they are selling, we got a great deal on a very nice 03 Toyota Tacoma with low miles with a extended warranty! Very nice comfortable atmosphere used car dealership, all the cars end truck are beautiful and in excellent condition, no pressure sales, professional courteous sales men and customer service. We were taken care with any question or detail that we had asked for right away,even after you drive away with your car every detail or promise is addressed, we would highly recommend this company to anyone. Matt end Suhill made us feel comfortable and well taken care from the minute we walked up to the time we drove off in our beautiful Tacoma. Dont go any where else until you see these guys first, it is the best deal you can get on a used Cars, every car on the lot is in beautiful condition, its almost hard to choose depending on your budget, and above all the best customer service, we literally felt we made a friendship with these guys, how often can you say that about a car dealership? We will definitely go back in the future. Thank You Guys for making this one of easiest and best car buying experiences ever!

"Must Go Used Car Lot"

Ill start with five stars, Buying a used car from a dealer is always a scary thing. As we all know , trust is something we all lose when we grow up. I was looking for a used car on craigslists and this is how I have found Car Expo Suhill had one specific car that caught my eye , I called him and setup to meet him at his location the day after. The car was 1998 Acura TL and looked amazing to me . I did a short test drive and told Suhill Im buying it, I also told him that I know nothing about cars so whatever he says about the car I take as is.Telling him that , did not go against me , actually the opposite . Suhill showed me the car fax but told me about all the issues that this car had that not showing in the car fax. He told me about all the issues that he think I might need to change like battery and other stuff but the thing is I felt that he was very honest in regards to say the things they are without trying to convince me to buy. even though it was a "buy as is" Suhill was very specific about all issues. SO I bought the car the day after and took it to Acura mechanics to give me his opinion. I know whatever he finds it will be too late for me but I just wanted to know for my peace of mind.The mechanics tested the car for about an hour and told me the same things Suhill told me . this car in amazing ! Because Suhill told me everything he know about the car , I had no bad surprises and this made me very happy. I hope I will be rich one day so I dont have to buy used cars, but until this happen ,Suhill at Car Expo will be the only place I will go to buy a used car.

"Great Service! Good Prices On The Lot Too!"

These guys go out of their way to help out their customers! Even two years later! Would definitely use again!

"Great People, Smooth, Fast, Friendly Process"

03-19-2015

I really appreciated that 95% of the cars for sale had only 1 previous owner. They proactively provided the CARFAX (which is the history of the vehicle) and provided any recent maintenance records. They don’t have a maintenance shop or a mechanic onsite. This is something that I look for because I don’t want my car being fixed, altered or maintained by the same person selling me a vehicle. Purchasing from Car Expo Auto Center was a smooth, fast, friendly painless process.

"Worst Experience Ever"

A nightmare experience where we were treated with bad attitude, rudeness and ignorance of a sales representative. Would not go back and will not recommend doing business with such place.

"Great Service"

My wife and I had a very good experience at this dealership. Manny and the rest of the staff were very pleasant and straight to the point. We had already identified the vehicle we wanted through cars.com so we made the 2hour trip and they surpassed our expectations. We were done with the cash transaction in less than 30 minutes. We love the vehicle we got and all is well.

"Superb And Unsurpassed Service"

Thanks to the great team of Car Expo Auto. I enjoyed every moment, my family and I spent at your location, since we got on to the lot till the moment we drove off the lot with our new van. We are counting on visiting with you for future purchases, or while joining friend we tell them of you. Thank you.

"Car Dealer"

01-17-2014

I have never heard back from the dealer. I would not send anyone to this place to buy a car.

"Two Great Experiences, Two Great Buys."

I have made two purchases from Car Expo Auto Center. Both experiences were great! My first purchase was a 1999 Toyota 4Runner. The vehicle never gave me a problem. They gave me a very nice offer for my trade-in. Vince and Manny were great, very patient because I wanted my vehicle financed through Navy Federal Credit Union. The were very accommodating and extended their courtesy to my boys. They ensured they were comfortable. This year, 2013, I made the decision to trade in my 4Runner and picked up a Honda CR-V. Manny and Vince were very glad to see me again. They remembered me right off the bat and again were so accommodating. They asked about my two boys. I couldnt believe it! The latest experience was the best ever for me. Its been a month since I made the purchase and my Honda is running great! My wife like to drive it around town. I couldnt be happier and these guys are the best. I definitely recommend Car Expo, Manny, Vince and Matt.

"Best Car Purchase Ever"

My boyfriend and I came across their add on CraigsList, a vehicle we have been looking for, since our search was limited to a White 2007 or 2008 Nissan 350Z with a manual transmission. We did our research and decided to call them and question some of the unhappy situations, met with Matt and Suhil they were very helpful, both took the time to offer us for a test drive, and go home to think about it. We called the second day, Matt was able to get us a 2.49% with less payment that we were looking for. Now we drive the car we have been wanting, at a payment we can easily afford. Our plan is to come back and see those guys when the time comes for our sons car. They are the best, No pressure, easy going and beyond helpful. Regards the other reviews, I doubt they are true. Go there and shop there any time.

"Do Not Buy A Car From This Dealer"

12-17-2013

Worst experience I ever had with a dealer car was over priced it had an issue and I when i told them they said it is not a problem that it is because the car has a sport package i trusted them, finally the car was the biggest lemon I ever bought all kind of problems the over charged with loan interest, they do no care about their customer they are greedy they want to sell the car they even kept the second remote key and try to sell me one. DO NOT GO THERE TO BUY A CAR

"Not Professional"

STAY AWAY FROM HERE!!! believe the other reviews, these people are in no way professional! they act like total jerks once you change your mind. Dont even consider this "dealership"!

"Bad Service"

The costumer service was the worst I have ever experienced! They were rude!

"Horrible Dealer! They Knew They Sold Me A Lemon!!!"

DO NOT BUY FROM CAR EXPO!!!!!!! The next day after buying our X5 it broke down! The repair shop told me that it was obvious that the dealer turned off the check engine light without repairing the problem. When I called Car Expo they told me they would not pay to fix my car and hung up the phone.

"Unhappy Shopper"

After searching for a used car for about a month, I found a 2006 Honda Civic on the Cars.com website, I called to make sure the car was still available and hours of operation(open until 8 PM), reason being I live about an hour away. On a Friday evening I arrived about 7 PM looked at the car inside & out, spoke to a gentleman about the car and asked if I could take it for a drive. I was then asked are you paying cash or financing, my answer to that was "we can talk about that". He brought the key out so I could look under the hood, then it was stated they were getting ready to close. Needless to say I purchased a car somewhere else the next day, paid in full. I hope others have better luck and customer service then I did.

"Positive Buying Experience"

I searched and searched for a newer 2010 chevy Tahoe and I was attracted to the price of the truck/miles and the color of the truck that they had available.They had many pictures to view as well. Considering, we had to drive 2 hours, I made sure I communicated my needs with pricing and had an understanding of what I was willing to spend on the truck and how much I wanted for my trade in. Vince was very flexible and worked with me on an agreement before we drove all the way there. It was a very pleasant buying experience and I felt he was honest. I love my new truck and I would buy from them again.

"Had A Great Experience"

Drove 2 hours from Reno to get a 2003 Honda Odyssey. Vehicle surpassed all expectations (I was very lucky to find this car as soon as it became available) and the staff, led by the above board Manny, was exceptionally efficient! In and out in less than an hour for a cash sale. HIghly recommended!

"Good Services"

we were looking for a BMW 5 or 6 speed, Car Expo had one, they did a good deal, and tried to help out as much as they could. Recommended.

"Great Car At A Great Price."

We were looking for a Honda Civic and saw one in Car Expos lot and went in to take a look. The sales person was very helpful in showing us this car. IT was an EX-L that had everything. Leather navigation, Moonroof, premium sound,controls on steering wheel. The list goes on. It only had 30,000 miles on it and very clean. I got it for a Great Price and intrest rate. He had the Car Fax on it which showed the complete history of the car. He went over my rights as a buyer and felt he was very honest. It was a very positive experience and would buy from again.

"Infinity G35 "

Ive been shopping around for a sports car me and my son for over a month, I found a great deal on financing at car expo auto center we took the car to get it inspected at a local mechanic had the normal wear and tear of a used car but we are truly happy with the car and service they provided and disclosed every detail with me, car fax and service records we recommend this dealership to anyone looking for a nice used car.

"Customer"

"I am very satisface with my car. It is excellent. This car is very safe. I like this car is in very good condition."

"Car Expo Auto Center "

What a joke. I know a car dealer will tell you just about anything to get you to their site; however, this place is a big joke. Pictures online are total opposite of what you will see on site. I do not recommend this dealership to ABSOLUTELY NO ONE! A complete waste of time!

"Great People To Deal With. "

Bought a 04 Tundra a few weeks ago. i traded in a car and a truck. They gave me a fair trade-in and a fair price on the Toyota. They also secured a good loan with Wells Fargo. Overall a straight forward no hassle experience.

"Bad Customer Service"

I called about this vehicle. My husband and I were interested in buying this truck. We live 7 hours from the dealer, so just dropping by the lot isnt an option. If I drive down there, I have to be pretty certain that is the vehicle we are going to buy. We asked for a better picture with a little more light so we could see the details better. The man that I spoke with was unpleaseant, refused to give any further pictures and basically acted as if he didnt care whether the truck sold or not. Definitely NOT worth a 7 hour the drive to see the vehicle, even if it is what we are looking for, if they cant take 5 minutes to take and send us a better picture!

"Bad Customer Service"

do not purchase a car from car expo auto ,on fulton ave sacto ca

"Excellent!"

Friendly, courteous, professional, knowledgeable, kind and honest. I really appreciated their help in finding the best quality vehicle and their willingness to see the deal go through. Never felt pressured or hassled. Would do business with them again.