Three-Way Chevrolet Cadillac in Bakersfield, CA

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"First Time Car Buyers"


Three-Way Chevrolet Cadillac

from BAKERSFIELD,California

Recommended? Yes

Purchased? Yes

06-07-2017


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Three-way Chevrolet Dealership, made my first-time car buying a wonderful experience,.They made the whole process quick and easy..

Response from Three-Way Chevrolet Cadillac:

Bridgette, were glad you had such a wonderful experience with us! Please dont hesitate to reach out if theres anything additional we can do for you.

"Oil Change"


Three-Way Chevrolet Cadillac

from Bakersfield, CA

Recommended? Yes

Purchased? Yes

05-08-2017


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Great service Waiting room chairs arent very comfy

Response from Three-Way Chevrolet Cadillac:

Hello Linda, thank you; we appreciate your feedback! If you have any further questions, please dont hesitate to reach out!

"Great Buying Experience"


User

from Bakersfield, CA

Recommended? Yes

Purchased? Yes


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Orlando was my salesperson and he was great, if I would met him before I would it buy my Tahoe long time ago.

"My Review"


User

from Bakersfield, CA

Recommended? Yes

Purchased? No


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I was treated very respectfully by the employees and the car was ready when promised. I would have liked some notification either by email or when I dropped the car off that the warranty had expired.

"Oil Change"


User

from Lamont, CA.

Recommended? Yes

Purchased? No


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I took my Tahoe in for a lub and oil change. The oil plug was left loose and leaked oil on my drive way and I had to take it back. it leaked a lot. while the problem was taken care at no cost to me, it could have burned up my motor and caused a bigger problem. I have been a 3-Way customer for many year, ever since they were located on Chester Avenue. I hope this doesnt happen again.

"Great Customer Service "


User

from Bakersfield, CA

Recommended? Yes

Purchased? No


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Pedro and the entire Chevrolet team exceeded my expectations.

"So Happy!!!"


User

from Bakersfield, CA

Recommended? Yes

Purchased? Yes


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Mike Thomas, the GM, was absolutely wonderful to us! He gave us a great deal and is always courteous and professional! My sales representative, Jennette, was very attentive to my needs and always returned my calls or texts! Loved my experience with 3-way!!

"Purchasing A 2016 Corvette: A Pleasant Experience"


User

from Bakersfield, California

Recommended? Yes

Purchased? Yes


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I used the Chevrolet website to pre-build my 2016 Chevrolet Corvette then presented it to my salesman Jay. We went over the entire build together. He explained some things about the variety of options, and made suggestions that caused me to reconsider them in a most positive way. The purchase went smoothly. I felt I was treated fairly with regards to the amount offered for my trade-in. The result is that I am a proud and happy owner of a 2016 Chevrolet Corvette Stingray.

"Service Staff Outstanding!!"


User

from Bakersfield, CA

Recommended? Yes

Purchased? No


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Service Staff Outstanding!! Went in with out an appointment and greeted me with a smile and were so fast, efficient and so accommodating. I would rate the customer service and staff above a 10.

"Great Purchase Of My 2016 Silerado"


User

from Bakersfield, CA

Recommended? Yes

Purchased? Yes


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Top Notch service and delivery on my 2016 Silverado. Thanks.

"Great Oil Change"


User

from Taft, CA

Recommended? Yes

Purchased? No


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It was fine. You all do a get job and are fast for oil changes

"Great Service"


User

from Bakersfikeld, CA

Recommended? Yes

Purchased? No


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After our third purchase of a Chevrolet from your dealership, our daughter purchased a new Malibu form you last month.

"Great Service, Nice Technicians"


User

from Bakersfield, CA

Recommended? Yes

Purchased? No


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I decided to take my car for its service even though i was on a tight schedule. The technician in charge of servicing my car was fast and very kind. After he finished, he brought my car up to the front for me and told me they had washed the engine. I am very happy, because my past experiences had not been the best.

"Very Satisfied"


User

from Bakersfield ,California

Recommended? Yes

Purchased? Yes


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I have purchased several vehicles from Three Way Chevrolet. My experience doing business with you has been very positive,and wouldnt hesitate recommending your company to any person. I bought my first new vehicle from Three Way a 1984 S-10 Blazer that my family and me enjoyed for twelve years. Our next Blazer a 1997 S-10 is still in our garage. Since then I have purchased four trucks 2004 , 2007 , 2011 ,and my new 2015 Silverado . So I would say return business is the answer to the question.

"Well Done"


User

from Bakersfield, Ca

Recommended? Yes

Purchased? No


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The recall work on my Vette was completed with no problems. The extra work that I asked the service department to perform was done in a timely manner, the new components work well.

"Great Service. Better Sales Staff"


User

from Bakersfield, Calif.,

Recommended? Yes

Purchased? No


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service was fine. except 5 min after paying for service,I traded car in on Cadillac. should have looked a Cadillac before service.

"Amazing Building, And Salesman Are All Great. "


User

from Bakersfield,Ca

Recommended? Yes

Purchased? Yes


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Julio and Christian were both great with helping me with every need I had. Also Eric was a pleasure to finalize my deal. Explained everything in great detail. Your dealership is amazing and will recommend to any of my family and friends if theyre looking for a used or brand new car they wont find a better place to go and get great one on one customer service. Will love to continue to do business there even after Im done with this car. Thank everyone there you all are doing a great job.

"Friendly And Efficient"


User

from Bakersfield, CA

Recommended? Yes

Purchased? No


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My service advisor, Rusty Williams, was very friendly and efficient. He had the problem identified and presented my options to me without trying to sell me more than I needed done.

"Sales"


User

from Atascadero, Ca

Recommended? Yes

Purchased? Yes


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I have shop around before I made my choice on which truck to buy. They all were nice and did everything what I wanted to do, but what made up my mind was the promptness of the internet sale lady Stephanie was, and the knowledge that Jay had about the truck. Then to top it off he was not pushy. Very well respectful and professional he was towards me. He is an outstanding employee you have working for you. I would recommend Jay to whoever I send to 3 way.

"Good Care"


User

from Bakersfield, CA.

Recommended? Yes

Purchased? Yes


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Friendly and not overly pushy. There for questions and good answers.

"Great Service At Three Way"


User

from Bakersfield,Ca

Recommended? Yes

Purchased? No


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I have always been pleased with the auto service, customer service, and price I pay when I go go to Three Way!

"Five Star Service"


User

from Tehachapi ,California

Recommended? Yes

Purchased? No


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We have two cadillac being serviced at three way.Rusty our service rep.has always made sure we have a five star experience.sitting in customer,s area I ve never hear anyone complain.Thank You George

"Customer"


User

from bakersfield, ca.

Recommended? Yes

Purchased? No


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Evertthing was handled very well. Special thanks to Bea Silva, she took very good care of me and my car.

"Yay Three-way!"


User

from Bakersfield, CA

Recommended? Yes

Purchased? Yes


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Corey, Mike, Catherine, and Suzan were excellent. Great individual and team effort on our behalf! We LOVE our Camaro! THANK YOU!

"Customer"


User

from bakersfield,ca

Recommended? Yes

Purchased? Yes


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just wanted to thank desiree v and Ignacio Moreno for all their help....would do it all over again...marily

"2016 Chevrolet Equinox"


User

from Bakersfield, California

Recommended? Yes

Purchased? Yes


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Our salesman Orlando was very nice and helpful. I had already been to 4 other dealers looking for a 2016 Equinox LTZ and was very excited when I actually found a dealer that had one. Orlando was very nice from the beginning and appreciate all that he helped me with.

"Great Customer Service"


User

from Taft , Ca

Recommended? Yes

Purchased? No


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They got my truck in for an oil change without an appointment. Got it out in about an hour.

"Chaplain At Rosewood Senior Living Community"


User

from Bakersfield, CA

Recommended? Yes

Purchased? No


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I have purchased many vehicles during my life time and this was my best experience so far. Thank you.

"Very Good Service, Large Inventory, Very Clean"


User

from shafter,ca

Recommended? Yes

Purchased? Yes


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My 2016 chevy traverse is my first new car. Staff at 3 way very helpful answer every question that I had. If I ever need another car definitely would go to 3 way chevrolet.

"The Best"


User

from Bakersfield ,California

Recommended? Yes

Purchased? Yes


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Didnt have to help me but they did. After going to other dealers always stay with three way. Even if the cars were thousands more I still would buy here. The service is the most important part and what happens after you buy the car.

"Great Services."


User

from Bakersfield, CA

Recommended? Yes

Purchased? No


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Prompt in helping me. Car ready on time. Personnel pleasant, kind, helpful.

"Managing Owner Of Environment Control "


User

from Bakersfield, CA.

Recommended? Yes

Purchased? No


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PEDRO EXCEPTIONAL CUSTOMER SERVICE REPRESENTATIVE AND ALWAYS TAKES CARE OF MY VEHICLES AND GIVES GREAT SUPPORT AND FOLLOWUP.

"Chevy Silverado 2500 Hd"


User

from Keene, CA

Recommended? Yes

Purchased? Yes


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Peter Park and Lance Hilderbrand were very friendly and attentive to my wishes. They worked very hard to make sure everything was right. The truck I love. Its beautiful.

"Great Service "


User

from McFarland , CA

Recommended? Yes

Purchased? Yes


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3 way Chevrolet is an awesome dealership. I went in shopping for my first car and was very pleased with the service. All in all, 3 way is a great dealership with outstanding service. Two thumbs up !

"Repair To New Truck. "


User

from Bakersfield, CA

Recommended? Yes

Purchased? No


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I had excellent work done by three way. The employees were all great, helpful, and knowledgable. They went out of their way to ensure our happiness.

"Great Turnaround !"


User

from Bakersfield, Ca

Recommended? Yes

Purchased? No


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I brought my Silverado truck in on a Tuesday afternoon at 3:30pm when my A/C suddenly went out. The service advisor called me saying a tech had verified my problem and ordered a new compressor for it. The service advisor called me the next morning and said the part would be in later that morning and the tech would install it. At 2:00pm he called to say that my truck was ready. I had less than a 24 hour turnaround along with being informed every step of the way on what the status of the repair was. Excellent service.

"Joe Weninger"


User

from Taft, CA

Recommended? Yes

Purchased? No


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They were able to complete the service in a very timely manner

"Great Service"


User

from Bakersfield, CA

Recommended? Yes

Purchased? Yes


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I was there getting my oil changed . That is the end of my experience

"Knowledgeable And Friendly Staff!"


User

from Bakersfield, CA

Recommended? Yes

Purchased? Yes


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I have been a customer of Three Way Chevrolet since moving to Bakersfield in 2002. I appreciate the friendly welcome I get every time I visit the dealership and quite frankly I wouldnt do business anywhere else. The staff is very knowledgeable and professional which is no surprise when you have a manager like Mike Thomas who leads by example.

"Best Purchase Experience! "


User

from Frazier Park, CA

Recommended? Yes

Purchased? Yes


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Absolutely wonderful experience! Thank you so much!

"Great Service"


User

from Bakersfield, CA.

Recommended? Yes

Purchased? No


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Was very pleasant to go and get service for my car. I am very satisfied with their service. I will recommend three way Chevrolet to friends and family

"Great Service"


User

from Bakersfield, CA

Recommended? Yes

Purchased? No


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Josh did a great job in getting our truck looked at and fixed in a timely manner. I also used your shuttle service. Im glad that you have it.

"Review"


User

from Bakersfield, CA

Recommended? Yes

Purchased? No


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SERVICE WAS DONE IN A TIMELY MANNER i was very pleased.

"Excellent Customer Service"


User

from Bakersfield, Ca

Recommended? Yes

Purchased? Yes


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My salesman worked very hard to get the vehicle I wanted at the price I could afford. A very rewarding car buying experience from start to finish.

"Great Services"


User

from McFarland, Ca

Recommended? Yes

Purchased? No


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Very quick & friendly. Always greeted with a smile & everyone is so polite & generous.

"Service Work"


User

from Bakersfield, CA

Recommended? Yes

Purchased? No


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I was in and out in 45 minutes for my service. They didnt ask me nor take the opportunity to wash my car- it was real dusty from the rain. That would have been a 10!

"Recalls"


User

from Bakersfield, California

Recommended? Yes

Purchased? No


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I brought my car in to be fixed for the recalls it had on it. The one thing I think you guys should do is when your going to have someones car is to give them a rental to use.

"Great Dealership"


User

from Bakersfield,CA

Recommended? Yes

Purchased? Yes


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Jennette Waymire went above and beyond to put me in the truck I wanted.I was happy with the trade in value I received on my old chevy truck and I am thrilled with my new truck.

"Great Service"


User

from Bakersfield, Ca.

Recommended? Yes

Purchased? No


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The staff was great! I would hope that in the near future the salesmen would have carts to move around the dealership

"Fast And Friendly Service!"


User

from Bakersfield, CA

Recommended? Yes

Purchased? No


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I brought my car in for service, dropped it off about 8:30 am early in the week and received a call that my car was ready for pickup within an hour. Was especially fast this visit. The service team is always pleasant. The only thing that occurred that wasted a bit of time is that I wasnt sure if I was supposed to get out of my car and go to the counter or wait for an attendant as Id just seen an attendant come to a customers car before me. So I waited about 7 minutes and then just decided to go to the counter to be helped. No biggie at all. I was just unclear on what I needed to do this time. Thank you for quick service once I got my car checked in!

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