"Fantastic Service"

My fravorute thing about Team Superstore is the friendly staff. I also like the amenities at the dealership such a the shuttle, waiting area and the fact that the staff always offers me something to eat or drink while I wait.

"Best Place Ever!"

Kind people, no pressure. Honest. This was the best experience we have e we had. Bought a vehicle about a year ago and the process was so bad, my husband walked out. We would definitely come back here! Thank you, Rocco!

"Excellent Service "

The staff is always amazing, they always provide excellent customer service. I have been coming here since 2002!! I always bring my vehicles here for their service needs!! I have now purchased my 2nd vehicle from them, brand new.

"Great Service"

Advisor was very patient and accommodating. The dealership is always clean and advisors are always very helpful. Facility is always clean and accessible.

"Great Service, Great Price For Two Tires, Fat"

Professional service writer, no pressure upsell. Why does this require twenty words Professional service writer, no pressure upsell. Why does this require twenty words

"Friendly Atmosphere And Good Service"

Courteous and friendly service, pleasant waiting area, but wait time was extended. Over scheduling could have been the cause of the wait time.

"Great Service"

My car was fixed, it was not that perfect but acceptable, there was a little gap in one side but I can deal with it.

"Great Service, Smooth Easy Process"

Friendly and knowledgeable staff. Quick processing of purchase and follow up after purchase for appointments was excellent. I would recommend TEAM Chevrolet.

"Great Customer Service"

I was in and out in just over an hour. Staff is always friendly and try to make sure I have a great experience.

"Great Service, Very Organized, Made Me Feel Very S"

Very organized and professional, very evident everyone working as a team made me feel very confident about my car. Made me feel special.

"Great Service"

The service, the timely updates and price of the service repairs were great. Service Manager Stan was wonderful to work with.

"What A Pleasure"

Starting with our salesman and then through every step of the process it was a complete and total pleasure to deal with Team Chevrolet.

"Great Service! Go See Mr. Smith!!"

Loved the customer service, Mr. Smith was very friendly and gave me a muffin his wife made. I got to my service appointment earlier than opening time and they were helpful and nice enough to take me in earlier. :)

"Professional"

Team Cadillac Vallejo is a professional, knowledgeable and trustworthy family owned business.Hands down best car dealership! Definitely, some of the most beautiful cars. Great customer service. Thank you and vote for Eric Dittman. He is very respectful and absolutely amazing customer service. Thanks Erica

"Service Dept"

Everyone was courteous and very helpful and I will bring my vehicle here again for service and repairs.

"Great Service"

Gavin MacLiesh was the star of our recent visit. Had he not stepped up and taken care of us when we arrived 5 minutes before our scheduled appointment, the exercise would not have gone newly as smoothly as it did. You need more Gavins.

"Great Review"

I was very happy with the service I received. I have no complaints, Team has an excellent staff, great bunch of folks.

"2016 Ats"

Nice people, all were professional and welcoming. No pressure sales, easy to work with.

"Great Staff!!!"

Great staff that made the whole car buying process go very smooth.

"Great Dealership And"

"K" was our salesman. He was very informative, professional and friendly. Whatever offer we threw his way he did his best to please us. In the end we even got a goodie bag for our purchase. Dale in finance was a blast. He just made our purchase more exciting and go extra smoothly.

"5 Stars For Team Chevy"

Had yet ANOTHER wonderful experience at Team Chevy! Stan took care of me as usual, and in a very efficient manner at that. Thank you!!

"Darryl Is A Happy Man"

My very decision to purchase a new car from Team Superstores Vallejo is because of the friendly/caring/knowledgable service. I placed a call to set up an appointment, I was greeted and directed to service and the nice lady was very accommodating to my strange work schedule...in a few days I arrived and within a few minutes, I was greeted by Stan Renz (a good man) and he promptly took all auto info and I waited in their comfy waiting room...I dosed off (yep) that comfy...in about an hour I was all done. 27 point inspection/rotated tires (it was my warranty service). I even got my car back cleaner than I brought it! (who does that?-thx detail guy). Thats why I am happy I am a customer of Team Superstores Vallejo. I only have one car and times are really hard financially, but I feel I am in good hands when getting my car serviced by them. Kudos to the Owner and General Manager for hiring a good staff. Would I recommend this dealership to my friends and family? (Already did), yes they bought cars there too.

"Team Superstores Does It Again!! Team Rocks!!"

I LOVE this dealership. I have always had a bunch of "FUN" with your staff but most of all always treated like a queen, with the utmost respect and everyone seems to bend over backwards to help me any way they can......I am always buying cars every 2-3 years and HATE the experience. It is always an emotional roller coaster and I hate it. Never have I had a good experience until TEAM. I always look forward to coming to your dealership whether its for buying or servicing my car. Heck your coffee and refreshments are so good I might just stop by for that and to say HI to Rocco, Ricky or Dale in sales or Gavin and Danny in service! LOVE these guys!!! Love TEAM!! LOVE the TEAM!! ~April Christian~

"Little Things"

The lady that helped me offered a complimentary carwash, greatly appreciated

"Team Chevrolet Superstore"

It was a excellent buying experience. Great customer service from every department.

"Great Buying Experience"

I recently bought a truck from Team Superstores in Vallejo Ca. The experience was outstanding. My sales representative Marvin Jones provided a relaxed pressure free environment. He was extremely knowledgeable about the vehicles and he also took the time to get to know me and exactly what it was I was looking for. The entire staff was courteous and efficient. Marvin even got out and helped wash the vehicle to help expedite the process and minimize my wait. Great buying experience, I recommend Team Vallejo to anyone looking to buy a car. This is our second vehicle purchased from Team and we have also had a great experience with their servicing dept.

"Fast Service"

Dealership has honored free routine maintenance for the first 24,000 miles. Service staff are friendly and efficient.

"Great Service"

I went to help my sister look for a car. Janica was very nice and had everything ready to show us. We were able to get in a car and at a gray interest rate.

"Execellent Customer Service"

Red Reddy at Team in Vallejo has helped us with several cars now. He is always straight forward which we appreciate. He is patient and professional. Everyone at Team is very nice and welcoming.

"Team Superstores (chevrolet)"

From the moment that I called Team Super Stores as I broke down on the freeway, to the time that I picked up my vehicle...my experience was top notch! I just moved from San Diego and dont really know the area and particularly this dealership, so I was a bit frustrated about my Cruze breaking down when I arrived with the tow truck late in the evening after service hours. I was immediately greeted warmly by a very kind and concerned Rae Whitener. She gave me some coffee, answered all of my questions, and took care of my needs as best she could. Stan Renz picked it up from there the next morning and was my service adviser throughout the entire process. He was very friendly and professional and painstakingly ensured that every detail was taken care of…that I received all necessary warranty repairs and service, properly and in the timeliest manner possible. Paradise Chevrolet & Cadillac in Temecula has been my dealership for years; they have set the bar extremely high regarding every aspect of service. Im happy to say that I have found another dealership that cares for their customers the same way, one that provides the same high level of Five-Star quality service and courtesy. Thank you Rae, Stan, Lorraine (Hertz), and the rest of Team Super Stores Chevrolet for your outstanding commitment to excellence!! You have made me a Team believer.

"Greatest Experience Ever...."

I had a wonderful experience from the beginning to the end. Every aspect of my purchase was delightful. Alaric (Alex) made the experience enjoyable and memorable. His work ethic was nothing short of wonderful. He informed me of all choices I had, and worked with me through the entire process and explained everything to me in such a simple way that I felt comfortable and respected. (Most men think woman know nothing about vehicles) Team Superstore Vallejo is staffed with a huge group of kind, polite and respectful people. Everyone from every department was courteous and welcoming. I will definitely be sending all family and friends to Team Superstores Vallejo to purchase their next vehicles. I am so happy that I went to them for my new car, and I honestly think that anyone that goes there will experience the same treatment I received, and they will also leave there feeling like part of the family.

"Excellent Service For Routine And Non-routine Jobs"

Routine oil change but had some questions about the door mechanism on my XLR. Part is on order and I feel confident that this will fix the problem. Oil change successful, as per usual :-)

"A Great Dealership To Do Business With."

Rocco took good care of me at this dealership came and picked me up in Rio Vista and drove me to the dealership showed me around and sold me the car I wanted at a reasonable price. The car was spotless when I drove home.it

"Great Service!"

Very professional and pleasant staff. Very satisfied with their service and eagerness to please their customers.

"Good Turnaround Time On Recall And Routine Service"

I bought my 2014 Chevy Malibu here in February 2014. Brake system recall and complimentary oil change and courtesy check for first 24,000 miles. Repairs on Nov 25, 2014 were carried out in a reasonable amount of time so I was able to wait, but local shuttle service also available. Also appreciated visit from Red, who sold me the car, and who this time helped me sync my new cell phone to the vehicles Bluetooth system.

"Great Services And Nice Staff"

easy to buy in this dealership and friendly all the staff

"Great Service, Clean Facility."

They were knowledgeable, helpful and not pushy. Very easy experience!!

"Clean Facility, Great Staff"

Friendly staff and excellent waiting area during service visit. First time visit.

"Awesome No Hassel"

They were very friendly and the salesmen did not put any pressure on us

"Ignition Recall Was Pleasant"

The dealership notified me earlier in the year that my vehicle was not one of the recalled vehicles that was having ignition switch problems. But because of an abundance of caution they would replace mine. They would order the switch and contact me for an appointment to have the part installed. True to their promise they called, set up an appointment at my convenience and changed the switch. While the vehicle was at the dealership they performed a multi point inspection (which they do whenever I take it in for service), washed the exterior and vacuumed the interior. It was the most convenient recall I have ever experienced.

"As Great As They Look!"

Initially intimidated by the size of your facility, the moment I walked through the door I felt welcomed. Greeted by Ken Sarna who convinced me I was genuinely important to him...and successfully got me into MY car. To add all contact with staff was friendly, pleasant, professional and excellent in every way. You now have a satisfied customer and new Team Superstore family member. Thank you

"Very Professional, Courteous And Friendly Staff."

They explained what would be done, when there was a delay in ordering a part I was called early in the day and informed. The car was then ready when promised.

"Awesome Shuttle Service. Awesome Waiting Room"

Awesome that you guys have shuttle service. Although we live 40 min away in san bruno, i most likely will come back and have our car serviced here. The other chevy dealer that i went to didnt display any hospitality.

"Great Service, Very Clean Facility"

As usual it was excellent service. Everyone was very friendly and thoughtful. I was (am) very pleased with my experience at TEAM SUPERSTORES.

"Great Customer Service!"

Leon was AMAZING! Ive dealt with him twice already, and hes always taken great care of me and my car! I hope to deal with him for all my service appointments!

"Fantastic Experience...highly Recommended"

I worked with Red Reddy and the process was very smooth from beginning to end. Love the new Volt...it will save me a ton of gas money and commuting time!

"Not Ready For Manual Transmission Cts-v"

I would have been a lot happier if my clutch problem had been fixed the first time I took several hours off of work to deliver it to you. Instead, I had to make a second trip, and then because I was out of town I had to let one of your people drive the car almost 50 miles to deliver it to my office, which I really really did not want to allow. I dont think your service department is up to dealing with a manual transmission car with over 550 HP. Too bad.

"Repairs"

I brought my car in on Friday June 20 because my check engine light was on and my fan was really loud. I was helped by Leon he wasnt sure if he would able to look at it because they were very busy. I called the shop that evening and I spoke to Leon and was told they were able to look at my car and they found the problem. Leon made it possible for me to get a loaner car and my car was ready to pick up on Tuesday. Leon was very helpful and so was the rest of the staff at Team Chevrolet Thanks

"Ist Visit To This Dealer ."

Took my Chevy truck which was having problems to this dealer , it was my first visit to this dealership. The first thing that i noticed was that they had 3 customer service reps helping people and getting the vehicles processed very fast. As fast as they got all your details i noticed mechanics coming through the area picking up keys and whisking them off to the bays. The service manager told me 3 - 4 hours for my job, but to my delight they had the problem fixed and i was back on the road in just over 2hours!. To sum up ; very friendly , helpful staff, efficient . i could not be more pleased. A++++++ to all the staff.

"Top Notch Service - Even With Big Car Problems"

having had a difficult time with some major car issues, I was given priority service without feeling the pressure of having to take a lot of time and frustration - thank you team Chevrolet for your service