Freehold Chrysler Jeep in Freehold, NJ

Overall Rating:


Customer Service

Buying Process

Quality of Repair

Overall Facilities

"Great Experience"


User

from Staten Island, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We recently purchased a Jeep from them and the whole team from Freehold Chrysler Jeep were fantastic. Our salesman Mike was terrific and he was very attentive to our needs and was very nice and easy to work with. He wasn’t “pushy” as most car salesmen are when you go to a dealership, rather I felt he really cared about what we were looking for and he delivered. The whole process went very smoothly and we will definitely be working with them again in the future.

"Purchase A Used Car"


User

from 365 sequoia court Howell

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We were happy with the total buying experience. our salesman,Mike Youssef was very understanding. He listened to what our budget and concerns that we had. We were able to purchase the car we saw and are very happy.

"Had A Smooth,easy,exciting Experience With My New"


User

from Freehold, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I went in and did not feel as if I was at a car dealership. The usual pressuring feeling most dealerships give, Freehold Chrysler Jeep does not play by. No pressure, no sales pitch, just a normal informal conversation was what me and Darrell had before moving forward. He printed out all the window stickers of the Jeeps I was interested in, meeting both my wants and my price point. Darrell was super patient and made me feel comfortable the whole entire time. Even the upper management staff carried the same attitude. Everyone was super friendly and it was just a really comfortable atmosphere. Will be back in a few years for my next lease.

"Jake D. Mendlen"


User

from Manalapan Township

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My wife and I leased a jeep a couple weeks ago and freehold jeep was the 4th dealership we went to and the last! We had Jake as our salesman. He was GREAT! Traded in our X5, got us best trade in value and best deal on new limited. He was patient with my picky wife and we were extremely satisfied with the service! Id recommend Jake and freehold jeep to all my friends and family!Jake youre AWESOME!

"Jake Mendlen"


User

from Manalapan, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My wife and I leased a jeep a couple weeks ago and freehold jeep was the 4th dealership we went to and the last! We had Jake as our salesman. He was GREAT! Traded in our X5, got us best trade in value and best deal on new limited. He was patient with my picky wife and we were extremely satisfied with the service! Id recommend Jake and freehold jeep to all my friends and family!Jake youre AWESOME!

"Great Experience!"


User

from Freehold, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I recently purchased a Jeep Grand Cherokee and was pleasantly surprised at how quick, easy, and reasonable the whole experience was. As someone who hates the car purchasing procedure, everyone we dealt with at Freehold Jeep made the experience a pleasurable one. Our salesman, Jake Mendlen, was great. He helped us get what we wanted and didnt waste our time. Harry Palmer and Rich MacZuga were, friendly, quick and helpful as well! This my second purchase from Jeep and this experience was even better than the last one!

"Freehold Jeep - Best Dealership!"


User

from South Amboy NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Amazing dealership. Darrell Williams helped me find and purchase my dream car. Can’t thank you guys enough !!

"Go To Freehold Jeep And See Jt"


User

from nj

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


JT can make happen for you that easy button actually works Roy and him made my dreams come true

"Best Deals Ever"


User

from nj

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


the Best hands down JT , Roy and Matt treated me like a true customer i have bought three jeeps from them

"Freehold Jeep"


User

from New Jersey

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Mike Y. Was very helpful in getting us the best deal and the best possible package. Mike took his time in showing us how to use vehicle instruments, we would definitely recommend this dealership. Ed/Maria

"Freehold Jeep"


User

from North Middletown

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My new car experience was great. Al made the process go so smooth.

"Outstanding"


User

from Marlboro, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:

After having several horrendous experiences at other Jeep dealerships, Freehold was like a breath of fresh air. I was returning to Jeep at the end of a lease and I had been laughed out of the Jeep dealership where I had purchased my first Wrangler due to my wish list and budget combination. However, when I arrived at Freehold Jeep, feeling defeated and as though I would never be able to afford what I was looking for, Mike Youssef took the time to work with me until we found exactly what I wanted and at a price that fell within my budget. I will certainly return to Freehold when my lease is up and will recommend the dealership, as well as Mike, to my friends and family.

"Terrible Dealership"


User

from Freehold, NJ

Recommended? No

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Freehold Jeep dealership is the worst dealership that Ive ever dealt with. I was trying to sell them back a car that I bought from them and they really gave a very low estimate. The other dealership down the road was willing to give a lot mre and they are not even a Jeep dealer. Their sales staff is terrible and the service shop is even worse. I would never buy from this dealer again !

"Outstanding Experience"


User

from NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I highly recommend going to this dealership! Mike Youssef made my experience by far the best, he was such a big help with everything. This was my first time purchasing and he made the process smooth and enjoyable. Everyone at Jeep Dealership was very friendly and without them, my experience and purchase wouldnt have been a success. I bought a 2018 Compass Latitude and I love it!

"Jake Mendlan Superior Help"


User

from Laurence harbor nj 08879

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


everything went fine Jake was a big help...although it wasnt Jake fault I didnt notice till I got home that there was no 2012 Jeep Wrangler manual but Jake said he will make sure that he will get me one its hard to learn all these buttons without it..

"Bought A Wrangler"


User

from Howell, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great place to buy your next vehicle. Everyone in sales is great. This is my third Jeep from Freehold Jeep. I also use the service department and love them as well.

"Friendly Sales Department"


User

from Freehold,NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Bought my dream vehicle from All... he was great and so was Mr. Jones and Craig... I didnt think I could afford the Grand Cherokee, but they helped me with that... If you are looking for a Jeep, Freehold is the place to go

"Jeep Renegade For My 17 Year Old"


User

from Monroe Township, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I went to Freehold Jeep based on distance from my location. We were greeted by JAKE at the entrance of the dealership who quickly showed us a Jeep Renegade and took us for a test drive. Upon returning to the sales office, he quickly gave us the deal that we wanted and we were out the door with the new car in a few hours. He even drove the car home for us since my daughter only had a permit. After having some questions on the financial agreements, I contacted HARRY who was responsive and quickly rectified the situation. Very professional team willing to work to meet your financial terms.

"Youre Word Is All You Have."


User

from Monmouth county

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My wife and I were shopping for a used vehicle. Jim mckearnon and Craig dibella made the process very easy when we were in a position that wasnt in our favor. As a man of their word, they promised nothing but spectacular service. They were successful. They went out of their way to make sure we were satisfied with services and provided A+ effort. I highly recommend for anyone to ask for Jim Mckearnon when looking for a vehicle. Honest and loyal to his customers.

"Excellent"


User

from jackson

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


THEY MADE THE PROCESS ENJOYABLE AND WERE ACCOMMODATING, THEY MADE THE DEAL WORK, NO MATTER WHAT. IVE BOUGHT TWO WRANGLERS FROM THEM AND WILL KEEP MY BUSINESS.

"Great Experience!"


User

from East Windsor, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Overall, I had a great experience. Everyone was very friendly and willing to assist. Darrell Williams was wonderful to work with and very knowledgable about all the vehicle had to offer.

"Excellent!"


User

from Howell, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Everyone was willing to work with me to find the right car to fit my familys needs as well as our budget. Darrell Williams was excellent. He explained each cars features and the whole process thoroughly. I would highly recommend him. Harry Palmer and Chris Catterson were very helpful as well.

"Roy The Sales Manager"


User

from jackson, nj

Recommended? No

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I give it one star because there are a very nice group of friendly sales people there. None the less, it is sales and they are there to push you into buying for their commission. Still, most went about it in a friendly and engaging, tactful manner. However, ROY the sales manager is very off putting to say the least. He approached me in a very unprofessional manner and tried to challenge every concern I had (with my current lease) in a very hostile and defensive way. Im not sure how (or if he is even) the actual manager because he was impersonal and rude. When I asked him his name to write this review, he became agitated and insistently blurted out that there were cameras (I guess he has delt with unsatisfied Roy customers before). I can understand that in car sales, you do everything you can to sell people, but being nasty and demeaning shouldnt be apart of that tactic! Shame on you Freehold Chrysler Jeep, for electing such a nasty, mean, unprofessional, person to be put in charge. Within 2 minutes of speaking to him, it had demolished any future purchase or recommendations.

"Two Jeep Family"


User

from Freehold,NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We had such a great experience in May when our son purchased his first Jeep with Wills help. We had no doubts when we went back to purchase a new Jeep to replace our "Mommy van". This time Mike Youssef helped us. He was great. Customer friendly and no pressure. Everyone we have met and worked with at this dealership are first rate. Look forward to working with them again when our youngest needs a car.

"Great Dealership"


User

from Matawan

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Mike Youssef was the salesman that helped me through my car buying process. After going to a few dealerships I walked in to find a fully loaded compass which really appealed to me. Anyways after some quick negotiations, credit check, I would say that including the test drive and insurance representative I was on my way home with my new SUV in less than a hour and half. I am very happy with my experience and the entire dealership was very respectful to me, my fiancé, and 2 month old baby which they took all of that into consideration into helping us as much as they could. Thanks again Mike for making the car buying process so simple.

"Great Shopping Experience At Freehold Jeep"


User

from Parlin, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Darrell Williams the sales associate was very friendly and knowledgeable. He took me on a test drive and explained the functions of my new grand Cherokee. Buying experience was quick and easy.

"Wanted To Buy A Chrysler 200 Got Out With Audi A4"


User

from Reading,Pa

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Went to buy a Chrysler 200c when we got theres somebody was test driving it and they bought it so Will showed me a nice Audi A4 and I liked it so I bought the Audi A4 great service fast and easy.

"Buying A Car"


User

from Freehold, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Will from Freehold Chrysler Jeep is the perfect person to go to if you are looking into buying a jeep or any car. I came into the dealership looking to buy my first very own jeep. The jeep I wanted originally was sold but he showed me a different one and I couldnt have more happier with choice. He really helped me out and gave me what I wanted I wanted in a jeep. I love my jeep and so happy with it!

"Very Happy"


User

from Jackson, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Very happy with my new car. My salesman Darrell Williams was very helpful and very patient with me. I wasnt pressured at all

"Great Experience!"


User

from Howell, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Freehold Chrysler Jeep was very helpful in leasing my 4th Jeep! Jake Mendlen was a great sales person, very informative and made my car buying experience quick and easy. I will definitely be back for my next Jeep!

"Very Nice Sales Experience"


User

from Freehold, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We found our salesperson Mike Youssef to be both honest and trustworthy. We had a limited budget and he met the challenge. Mike sold us a wonderful car. I would definitely recommend him to family and friends.

"Excellent"


User

from Freehold, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Bought a new Chrysler Pacifica. William Helicher our salesman made it a pleasure. Normally I dont look forward to buying a new car but this experience was completely the opposite. Will was not pushy but he was very knowledgable about the car. The sales manger was extremely helpful putting it all together. Even the finance dept made it easy on us. Would definitely recommend the whole staff to friends & neighbors.

"Pleasantly Surprised."


User

from Manalapan,NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I have bought or leased over a dozen cars. I have been taken advantage of by several dealerships in the past. I was very skeptical going into this dealership. I was also not going to give in. Anyway, our salesman William was very pleasant to deal with, He was not pushy, went out of his way to get us a test drive in a specific car. I left the dealership and found a cheaper price somewhere else. I went back to the dealership and gave them a chance to match it. To my surprise they did! Overall a very good experience.In the past at other dealerships I have waited as long as 6 hours for the whole process to be completed.I was in and out with my brand new car in 1 hour! If your looking for a Chrysler or Jeep give Freehold Chrysler Jeep a try. Ask for William! Great guy. Do your homework on pricing before you go in. Knowledge is power.

"New Purchase Of Cherokee Jeep"


User

from Red Bank, NJ 07701

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I was extremely happy with the service I received from Mike Youssef, his manager, and the whole staff of Freehold Chrysler Jeep. I would highly recommend anyone looking for a quality service...go straight to Freehold Chrysler Jeep...

"Mike K"


User

from Manalapan nj

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


From start to finish jake was a pleasure to deal with he did not waste our time he was direct and we felt very comfortable being there with him I would recommend him highly to friends

"Great Place"


User

from Freehold

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Overall Facilities:


Shopping for a new jeep wrangler. Still in the process.

"Great Purchase"


User

from Freehold, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Darrell, Matt and Roy were great. Met the Doc, and he got me approved at a great rate. Love my Jeep and would refer anyone to this place.

"Love My Jeep"


User

from Freehold, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Dealt with Mike. Very knowlegable about the product. Very clean showroom. Craig and Harry were great too.

"Jeep Wrangler"


User

from Freehold, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Just leased a Jeep Wrangler from Freehold Jeep. Special factory order. Very happy with William H. the sales rep. Low pressure. very smooth process. Jeep was ready earlier than expected. Pickup was very smooth as well. Highly recommend.

"Jeffrey"


User

from New Holland Pa

Recommended? No

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Do not buy from this dealer first i they told me the vehicle is available then after driving halfway there they called and said the car was no longer available after talking a little they realized it was available after all. So we got there took it for a test drive and came back and decided we would take the vehicle. That is when the salesman came out with a price of $5000 more than there price they had it for online. when i mentioned that had seen it online for much less they acted like it wasnt possible and i looked it up and here they had changed it when i called to set up an appointment to come see it. When we did come to an agreement it took them 4 hours to do the deal they were way understaffed! Now 2 weeks later i have a temporary licence plate expired and they dont get back to me when they will have my real one out! The whole thing was very frustrating!!!!

"Good Experience"


User

from Si ny

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Over all good experience. Darrell Williams was accommodating and did not pressure to purchase. Good trade in value and Everyone was helpful. Thank you

"Go See William At Freehold Jeep!"


User

from Manalapan, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Went in to trade in current lease to get into a new one and from the start my experience with William was excellent. I will be recommending him to all my friends and family and i would highly recommend going to see him for a new car!

"Great Experience"


User

from Hightstown, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Our product specialist, Darrell Williams, was exceptional. He knew his product. We had a great Experience with the entire dealership. Everyone was helpful and friendly. The financial specialist, Harry Palmer, was easy to work with. I highly recommend this dealership.

"Thanks Jake Mendlen!!"


User

from Freehold, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great experience with Jake Mendlen at Freehold Chyrsler Jeep! He cared about my concerns more than a sale and went out of his way to make sure I was satisfied! Patient, caring, and truly dedicated to quality customer service! Thanks for going the "extra mile" Jake!!

"Thanks Jake Mendlen!!"


User

from Freehold, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great experience with Jake Mendlen at Freehold Chrysler Jeep! He cared about my concerns more than a sale and went out of his way to make sure I was satisfied! Patient, caring, and truly dedicated to quality customer service! Thanks for going the "extra mile" Jake!!

"First Time Lease"


User

from Staten Island, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Overall great experience. This was my first time leasing a vehicle so I was very nervous. The staff, in particular Darrell Williams at Freehold Chrysler Jeep, were very knowledgeable and patient with my questions and concerns. Darrell personally helped me set up and pair my phone to my Bluetooth. Very caring crew. Highly recommend. The Jeep Wrangler is very spacious. The tires have a smooth almost luxurious ride although its also Trail rated. Darrell showed me the tools and how to take off the roof and doors. Cant wait to enjoy every season with this truck and all the assets it has.

"Great Experience"


User

from Harrison, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Im enjoying my Jeep Cherokee Latitude. William Helicher made my experience great. He answered all my questions. Thank you for your help with my purchase! Ill definitely be back in the future!

"1st Time Lease"


User

from Perth Amboy, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Although the original salesperson left in the middle of my purchase and i wasnt notified of her departure to a new job site, Clay stepped in and helped out with finishing my purchase on my new lease. Very grateful for his assistance and patience.

"Great Experience"


User

from Englishtown,NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great team Jake worked very hard to ensure I was happy with the choice I made. The entire team from the manager to finance and insurance rep were all very pleasant

"Great Experience"


User

from Jackson, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Jake helped us and was so good he got the price we wanted to spend for the car!

Price(s) include(s) all costs to be paid by a consumer, except for licensing costs, registration fees, and taxes.

Contact This Dealer

Send Us Feedback ×


Locating Vehicles In Your Area