"Amazing Service"
Best experience ever with getting a vehicle serviced
"Another Enjoyable Car Buying Experience"
Like the title says "Another enjoyable Çar buying experience " Jim in sales has always taken care of my wife and I, We have been dealing with Jim since his days at Portsmouth Used Çar Superstore. I have referred several people to Jim over the years and he has ALWAYS taken of them... Cant say enough about Jim and his associates!!
"Head Gasket?"
Brought the diesel van for an anti freeze leak they told us it was the head gaskets which have been upgraded 80,000 miles ago. We did not believe them so we checked it out our selfs. It was a 3.00 hose 2 mechanics could not find the problem and they wanted 8,000 to replace the head gasket. Dont bring your car here for service. Should get the money back for the diagnostic because the did not find the problem
"Buying A New Car"
This is second time purchasing a car from this dealership . Both times had they were amazing . My salesman John c went above and beyond to help me get this car My credit wasnt the greatest but he got me into a great vehicle which I love .I would definitely recommend to friends
"Excellent Customer Service"
Very happy with the purchase of my used vehicle from Portsmouth Chevrolet. They went out their way to get me into the vehicle I wanted to purchase. They were patient and answered any questions I had. Was hesitant in buying from a dealership but I will definitely purchase my next Chevrolet from them. Service department is knowledgeable and go above and beyond. Keep up the excellent service!!!!
"Portsmouth Chevy Goes Above And Beyond"
Dan, the General Manager went above and beyond to provide A+ customer service during the process of locating and securing a new Suburban for my husband. We appreciate all he did! Thank You Portsmouth Chevrolet!
"Jordan @portsmouth Chevy"
I didnt purchase this car @Portsmouth Chevy, but I bring my Chevy there for service. I have always gotten great service from them. Jordan is the best shes very up beat, treats me like Im the only one there always keeping me informed of whats going on with my Chevy.
"New Customer"
We just returned to Portsmouth after many years on the west coast. Your service department did a great job of diagnosing and repairing my Chevy Cruze. The staff was very helpful and friendly. Im very relieved that I will have a reliable and customer oriented service department for my Chevy.
"Jim At Portsmouth Chevrolet"
Thanks very much Jim. Youve made my car buying experience possible and pleasurable. Thanks for listening to my lady, when I wouldnt. We love our new Camaro. Keep up the great work!
"Car Buyer"
Jim at Portsmouth Chevy offers excellent knowledge of inventory with a no pressure no hassles approach. It makes no difference if you buy a 5k or 75k car or truck. You are treated the same. I highly recommend dealership and ask for Jim for great and friendly service.
"Portsmouth Chevy Great. Chevy, Not So Much"
Portsmouth Chevy was very nice and very thorough. Ended by telling me that I have, once again, been cheated by Chevy. This will be the last Chevy I will ever buy, in spite of Portsmouth Chevy being very nice. I hate the car and would like to get rid of it.
"Amazing Sales And Service!"
Pete and Brandon, and Jon go out of their way to be kind, communicative, and helpful. As long at they are there, I will own a Chevy.
"Totally Impressed They Went Above And Beyond"
11-20-2015
Portsmouth chevrolet was great and our sales person Mike Mahoney was great he was very professional and easy to talk to he never made us feel pressured and was very helpful throughout the whole process even when there was a point that they had to locate the actual vehicle everytime mike told me he would keep me updated he did he called everytime he said he would he never left me not knowing what was going on!!! the dealership was completely accomodating to my schedule and clean and a great atmosphere! when we went in to get our new car they made us feel very good about our purchase i will deff being going back when its time to buy again
"Buying A Silverado At Portsmouth Chevrolet"
11-20-2015
I stopped in at Portsmouth Chevrolet to look into buying a Silverado. Long story short I left with a brand new 2015 double cab Silverado at a great price. There was no pressure and my salesman Derek Johnson answered all my questions and showed me trucks that I was interested in, not trucks that he wanted to push on me. Derek explained to me that the sales consultants to do get paid on commission like all the other dealerships do, they get paid a flat rate which tears up with the amount of vehicles they sell per month. What that means is that you do not get pushed towards a certain vehicle that the salesman can make a lot of money on. Instead they sell you what you want at a big discount right off the top because there is no commission for the salesman to care about. The building is beautiful, clean and the staff there were great. P.S. The cookies in the service department are excellent!
"Wondeful Dealership!"
11-20-2015
I had a great experience at Portsmouth Chevrolet. Their pricing is perfect. I have been taken advantage of in the past and I was worried when I first walked in that it would be the same old song and dance. My salesman Mike explained their upfront best pricing and showed me the invoice on the car I was interested in. This is a great way to do business. I found my dealership for life and I recommend everyone to go see Mike at Portsmouth Chevrolet.
"Best Experience In Car Shopping"
Thank you Brandon Small for providing such great customer service with the purchase of my Tahoe. This was hands down the best experience I have ever had purchasing a vehicle.
"Outstanding Service!!!"
I was thinking about trying to get out of the car loan I was in but didnt think it would be possible. Everyone I know said go see Brandon at Ports Chevy - hes the BEST! I decided to go see Brandon and it was the best experience I have had buying a car. He answered every question I had and got me into the best car for me and my situation. I am extremely happy with my Chevy Cruze and will always come back to Portmouth Chevy to see Brandon. THANK YOU BRANDON for a great car buying experience!!!
"Cant Go Wrong Buying A Vehicle From Them!"
We bought a van for my wife from Brandon. We looked for a while at different places for a vehicle to fit our large family and finally gothe your store. Brandon was laid back and very helpful. Now we are starting to think about buying a truck in the near future. I will be making the trek from Manchester to get treated the way a customer should be treated! Thanks Brandon and the Key Auto Group for the excellent service!
"Jim And Crew At Portsmouth Chevy Are The Best"
I have purchased multiple vehicles from Portsmouth Chevy as well as other dealerships in the Key Auto Group. Pricing is very fair and have a huge selection of new and used vehicles. I have dealt with Jim Delia in sales with 5 out of the 6 vehicles I have purchased in the last 3+ yrs... Jim is laid back and lets you decide what you want and what makes the most financial sense or practical sense for yourself. If guidance is needed Jim is very informative on the financial side as well as general car/truck knowledge. Its pretty much like seeing a good friend when I get to the dealership to buy a vehicle. Of course John Leonardi in sales is a great guy and very resourcefull in financing as well as sales. Jay Ken and Tyler in finance have always taken care of me Like stated previously I myself have purchased 6 vehicles over the yrs, my wife has purchased her equinox at ports Chevy and I have referred dozens of friends and family and not once have I heard any negative feedback
"2015 Chevy Traverse"
My husband brought a car and told me the experience was awesome so I decided to go back the same day with him and buy one! Jim Delia at Portsmouth Chevrolet made it very pleasant and extremely easy. I will highly recommend going to see him if you are in the market for a new or used car. T. Reed
"Chevy Silverado"
I purchased two cars in the same day and the experience was awesome. Jim Delia at Portsmouth Chevrolet made it very pleasant and extremely easy. I will highly recommend going to see him if you are in the market for a new or used car. P. Reed
"Equinox"
I was referred to Brandon at Portsmouth Chevrolet by my boss. It was an amazing experience. he was attentive and a great sales person. definitely went above and beyond for me. i would suggest Brandon and Portsmouth Chevrolet to everyone i know looking to buy or lease a car.
"Excellent Buying Experience"
I just bought a 2013 Chevy equinox from Portsmouth Chevy today and I could not ask for a better buying experience. My first car was a chevy and then I moved on to Toyota and Eventually bought my first Ford Escape and felt that I would never own a different make after that. My lease on my current Ford was getting ready to expire and my boyfriend and his parents just purchased cars from this dealer, after seeing the excellent service Jim Delia and Chris Stromberg gave them I decided to check out the Chevy SUVs and fell in love with the Equinox. This Equinox was located at another one of their dealerships and Jim was very quick to have it delivered to their location saving me from traveling further as I live in Maine. Jim and Chris as well as Tyler in Finance made this buying experience easy and painless for both myself and my cosigner and I can not say enough good about this dealership, I may live in Maine but I will be recommending Portsmouth Chevrolet to everyone I know looking for a vehicle and I will be returning in the future when I am ready to purchase my next vehicle. Well worth the hour drive for excellent service and people that understand how to provide quality customer service!!!
"Excellent Experience. Hassle Free."
Thank you Jim Delia for the great service. You made this car buying experience the easiest and most stress free that I have ever made. This dealership obviously cares about the customer first and that shows in how they approach selling cars.
"Very Frustrating Experience"
Went in on a Sunday and spoke w/ Scott (sales) and Jon (finance). We came to an agreement about my trade-in and signed what I thought was an agreement to purchase the truck. I SOLD sign was filled out with my name and Scotts name w/ the date on it and hung in the truck. We discussed things that would need to be fixed before I picked it up later in the week. We discussed finance options and we agreed that I would look at other options while waiting for the issues to get fixed and if I couldnt find any better rates, I would accept their best financing option. I sent an email on Monday asking a few questions about some of the trucks features. I received a reply email on Tuesday morning from Scott saying he was looking into getting answers for me. I received an email 20mins later telling me the truck has been sold and delivered. No aplogy and no explanation how a truck I had agreed to buy and signed a sales agreement and a SOLD sign physically in the truck gets sold twice. Seven emails later and I still havent received an explanation or apology. Confusing, frustrating and reasonably sketchy. Maybe it was a one-off situation and thats not how they normally do business. Maybe Im just a sucker and they are laughing at me as I type. Not how I thought it would go when I left there on Sunday. I was very happy right up until I read the email saying the truck I thought I bought had been sold right out from under me.
"Avalanche"
My day started with driving from south of Boston to NH in pouring rain and traffic........only to find the vehicle that I was coming to look at was sold earlier in the day. Jim was the person that had to give me the bad news. He stayed positive, looked at similar vehicles and pricing and immediately spoke to his manager to let him know of the situation. Ultimately, this helped the overall process and started things back down a positive course. At the end of the day, I ended up in a better vehicle with less miles and more options for a nearly the price of the original vehicle I was looking at. Jim and the rest of the crew here at Portsmouth Chevy saved the process from the start and prevented me from a long, frustrating drive home to MA......in my old truck. I would recommend Jim (and the rest of the crew here) to anyone looking for a vehicle.
"2012 Vw Jetta From Jim"
I was unable to get approved for buying a car with no money down but Jim was able to do it!! awesome buying experience I can now have a nice and safe car for my family. great person took his time and listened to my needs.
"The Experience Of Buying A Car"
I was very impressed with the professional service the Jim gave me.. He was honest and retrieved any information I requested. I didnt feel that I was pressed to make a decision Jim offered suggestions that I didnt even think of.. Now I have exactly what I want and all in a few days. I high recommend you come chat with Jim He will treat you GREAT and thats what all customers are looking for.
"Great Service"
Just bought my first car and Jim helped me out a lot and made sure I got a car by the end of the day. I got a 2012 Ford Focus and am in love with it! The service here is great, very friendly and helpful. I would recommend this company, and Jim to anyone looking to buy a car.
"Review For Jim Delia Service And Sales"
Jim worked very hard and diligently for us. He was patient to our special needs and seating requirements in a new car. Our needs were not easy. He was respectful and professional, as well as personable without overdoing it. He volunteered to find us just the car we needed and exceeded my expectations given the difficulty of the fit of car we needed and wanted...in finding a great preowned 2012 Sante Fe for us. In my experience and opinion, he is a great asset to your dealership. We would and will come back to work with him again.
"Jim From Portsmouth Chevy Is Great."
i came in and sat down with jim and he was able to get me what i wanted quick and painless. i had a great experince with jim and i will defenitly be coming back.
"The Best Customer Service,sales And Finance!!!"
Cant say enough about the crew at Portsmouth Chevy, with my most recent purchase of a 2015 Chevy 2500hd last Tuesday (my 5th purchase from Key Auto and 2nd with Ports Chevy) I am yet again a very happy customer. Jim Dehlia in sales is the best! No pressure sales tactics coupled with his goal of getting you in the cars YOU want and and what works best for you at your budget its like buying a car from a good friend. Then John Leonardi steps in and gets you financed, with years of experience and a wealth of knowledge its like he "wrote the book" on vehicle financing and is always willing to explain and walk you through the steps so you leave with a clear understanding of how it all works.... And its that simple!!! Jay in finance goes over the paper work and a few signatures and your out the door in that beautiful new vehicle!!! When I refer a friend or a complete stranger to Portsmouth Chevy I have complete confidence they will take care of them like they are family!!!
"Awesome Service :)"
This is going to be our third car that we purchased here. Everytime we had great customer experiance. Last two times Jim Delia was our salesperson. He makes car buying really easy with no pressure and with lots of fun and humor. WE always get the car that we want and we are alwyas happy customers :) . We highly recommand Jim for your new car purchase. We know for sure that for our next car we will come back to Jim "The Legend" Delia.
"Excellent And Fast Experience"
07-21-2014
I called Jim Delia to inquire about a few specific vehicles I saw listed on their website. I assumed I could not find the fine print because the prices were lower than anywhere else I had looked in New England. He took the information I provided and called me back within minutes to let me know what he had available, he also followed up with a similar vehicle that I may be interested in. He was the easiest gentlmen I have ever dealt with when purchasing a vehicle. He was honest, up front and realistic about what he could do for me. He never wasted one minute of my time and did not attempt to lure me to the dealership just to get in in the door. I drove 2 hours visit this dealership and im glad I did. The whole process was very quick, transparent and was all explained in great detail. The prices really are the lowest I have encountered and not by a slim margin. I had purchased three other vehicles from another dealer prior, after dealing with Jim at Portsmouth Id recommend anyone in the market for a Chevy really needs to check out this dealership and speak with Jim directly.
"Service With A Smile!"
07-21-2014
My father has been a customer here for a long time. He has always spoke highly of the service and integrity of my Salesmen Jim Delia, and the Management Team. I came in with no expectations as my purchase may have been tricky. I can honestly say, it was the smoothest transation I have ever had buying a car! I was an avid Honda/Toyota customer. But I am converted to a loyal customer of Jim and John. They could sell spaceships and I would gladly stand in line! I am very happy with my new Silverado, and the convidence I have not only in the Brand, but of the people standing behind it, is unsurpassed. When you are a customer here, you are treated more like a member of the family.
"Great Customer Service!!!"
07-21-2014
Jim and the rest of his team were incredibly helpful throughout the process. When I told him I didnt have the best credit, he shook my hand and said, "Take the car for a drive. If you like it? Let me take care of the rest." Great customer service from start to finish!
"Excellent Service"
07-21-2014
We had a great experiance with Jim Delia with the whole buying process. He was very knowledgable with all the trucks they have to offer and answered any questions that we had.
"Fast, Effecient, Friendly Service!"
07-21-2014
Very Fast and Friendly! Very happy!! Thanks Jim! Will definatley come back to see you!
"Disappointed"
07-21-2014
Talked to a salesman who said they will price match any other dealer. I sent them a legitimate quote from another dealer. Said they would call back in ten minutes. Never heard from them until two days later! It was too late! I had already purchased a car from another dealer who clearly appreciated my business and was willing to call me back with a price. I would not recommend Portsmouth Chevrolet.
"Amazing"
07-21-2014
Sales associate Jim was wonderful to my family. He worked hard, fast and made the buying a new car process very enjoyable. I will be always come back to buy a car from him. I could not ask for anything better. Great service. thanks again Jim!!! I love portsmouth Chevrolet.
"Great Experience!"
07-21-2014
We were looking for a specific make/model (used) and found that Portsmouth Chevrolet had one on the lot, so we thought wed take a drive to go look. Jim Delia came out as soon as we pulled up and I thought " oh, here they come". Not the case. Jim cam out and asked if he could help direct us. He was very easy-going and helpful. He got us in the car we wanted to see and let us take it from there- no "sales" pressure! Needless to say, we ended up buying the car.
"Geat Service And Satisfied Customer"
07-21-2014
Jim Delia was my sales consultant and he was very professional and found a vehicle that met my requirements. I would recommend Jim to anyone who is in the market of buying a vehicle especially from portsmouth cheverolet. Sincerly, Jon Gray Portsmouths cheverolets new satisfied customer
"Great Service"
07-21-2014
Worked with Jim Delia and he guded through the whole process very easily ... even got us into a newer vehicle without changing our original budget.
"Amazing! Fast And Efficiant!!"
07-21-2014
Came in on a whim trying to trade in my Jeep, having been to a previous dealership this week and walking away with nothing and not much help, I walked into Portsmouth Chevy and Jim Delia snagged us up right away looking for what I needed. Told him about my experiance this last week at a previous dealership. Jim was fast listened to what I wanted and didnt waste my time. In and out in under 2 hours drove away in a new Chevy Equinox. I WILL be telling everyone!.
"Great Experience"
07-21-2014
Jim made buying a car a very easy process. He was very personable and helped me with the entire process. I am recommending him to all my friends and family.
"Great Experience!!!!!"
07-21-2014
I met Jim Delia when I needed to get a used car. As a woman I sometimes feel like you are being taken advantage of cause you do not know what you are really doing. He sat, took his time and explained everything to me until I understood everything. I bought a great car so I wont need another for awhile but when my children are ready, we will be going right back to him. He was great!
"Great Job Jim Delia"
07-21-2014
I haver been at two other dealerships in the past two weeks. Then can to Portsmouth Chevrolet. The sales men Jim Delia. Took very good care of me. I can in on Sunday 06/08/2014 and did not wait as long as the the other two dealer. Jim was fast, and got the job done. Awesome job Jim keep up the great job. Thank You, Melissa Hills
"Great And Friendly Staff"
07-21-2014
Jim Delia, is a very good salesman. He knows everything there is to taking care of his customers cant wait to enjoy my new 2014 chevy silverado. This is my fifth car from jim and i would buy another from him. If your looking for a good salesman go see jim..
"Wonderful Experience"
07-21-2014
I have looked around and did not find good help in choosing a vehicle. I met with Jim and informed him I am looking for options due to my strict budget. Jim did his research and found me an excellent affordable car. I would strongly recommend Jim to anyone looking for help with a good deal.
"Good Experience"
07-21-2014
the salesman Jim Delia was very nice to deal with,made buying a easy process. Knew exactly what we were looking for.He helped us determine exactly what kind of car we needed.
