"My Ford Escape"
I had taken my car in for service and it was kinda dead, so we looked for another. The salesman came out and showed us a few and we test drove them and bought the Escape. It is a very nice car, runs good so far.We always take our vehicles to McFarland Ford, they are the best. You dont walk away feeling like they took your money and didnt fix anything. They do wonderful work and you dont have to return for the same repair time after time like other dealerships.
"Service Was Great"
Was handled with respect and friendliness with my car purchase and while having my car serviced . Very happy with my choice of dealership.
"Good Place To Buy And Service Your Car"
07-03-2017
All good. On time, fast and efficient service. Reviewed work done and made recommendations for upcoming needs
"New Purchase"
This is our second purchase from mcfarland..it was very easy and seemless.
"Excellent Service On My F-150 Raptor."
Service was great as always. The staff is very friendly and respectful. Service was done quickly and ahead of schedule. My appointment was for the afternoon, but I dropped it off early and was completed before my actual time of my appointment.
"May 2017 Service"
05-25-2017
Service was done on schedule and took less than 30 minutes.
"Great Service"
Repair was done promptly and accurately. Service staff was knowledgeable and friendly.
"Consistent Excellence!"
Always positive experience with the service department. For the past 10 years, Todd, Justin, and everyone else has been consistently helpful. Thank you
"Mr Bruce Moreau"
03-05-2017
It was great Steve is super to work with and we love the truck he help pick out
"Purchased Used Tundra"
Overall took good care of me. Fixed an issue with a used vehicle I purchased. Set me up with a loaner.
"Dont Trade-in Here!"
Do not bring a vehicle to trade in here! The trade in manager is completely unreasonable and will not give you what your vehicle is worth. He absolutely will not budge, without any good reason except "its a number he made up". He will simply low ball you. They are not cheaper than other dealers when you take into consideration he discount on your purchase in addition to stiffing you on you trade.
"Service Dept"
The service dept stayed diligent in diagnosing a problem with my car. I.e. Loaning me a car and keeping mine for a week to drive it to see if they could recreate the problem I was having. They found and fixed it I couldnt be happier. Thank you especially to Justin.
"Great Service"
I went in for an oil change and inspection on my Ford Focus. I received fast, friendly and affordable service. I would recommend anyone that wants to buy a new car to go here. They are very helpful. Also, having your car serviced here is wonderful. They are very accommodating.
"Maintenance And Inspection On Focus"
As far as the work done on my vehicle, I was very satisfied, as always. I was disturbed, however, that no one shared with me the fact that the usual service center was in such disarray! I understand that from time to time renovations are necessary, but at least give your customers the courtesy of letting them know when the appointment is made. I am disabled, using two crutch devices to walk and went to the usual area when I brought my vehicle in. I had to walk around to the collision center which was a major inconvenience for me (and very painful as well!). Please let your customers know in advance so they can be prepared!
"Engine Icon Staying On"
Justin and the mechanic pin pointed the problem with the engine light coming on and corrected the problem.Justin handled the situation professionally. He was polite, knowledgeable, friendly, and made me feel like a valued customer. It was a pleasure to have him service me. The mechanic did a great job of correcting the problem ,replacing the bad sensor and spark plugs, and road testing the car so that it runs smoothly. Thank you, Denny
"Great Service"
McFarland has consistently given me great service on my 2013 Ford Fiesta. I am thankful to have a local dealership which I trust where I can bring my car with any issues I might encounter.
"Great Place To Do Business"
Great Service. Vehicle ready as promised. Youre not treated as; "next in line" here. Youre treated like family.
"Rating"
11-25-2016
Everyone was friendly and helpful. Very satisfied with service.
"New Tires For 2014 F150"
11-15-2016
I came in for four new tires on my F150, the price was fair and the service excellent.
"10,000 Mile Checkup"
11-04-2016
Came in on scheduled maintenance (10,000 mile) for an oil change and tire rotation. Comfortably sat in waiting area. Upon completion, the service manager promptly gave me a run down on safety checks that were conducted and found no issues. No surprises, and efficient service.
"Smooth And Upfront Transaction"
I had a very enjoyable buying experience. From start to finish, my salesman (David Friedman) was very helpful. I was shopping with two other dealers at the same time. The others were trying to play games, but David was upfront and won my business. Even the finance transaction went smooth. No heavy handed push for things I didnt want.
"Repair"
My headliner needed replacement. It didnt fit well near the gaset for the rear hatch. It was replaced and I was given a loaner to use.
"Bought A Crossover From David Friedman"
09-30-2016
Very professional, quick and easy. I was pleased at how easy they made it.
"10/10 Customer Service"
Fantastic. My salesperson, Hali was very knowledgeable about the vehicle that I was shopping for. She also went out of her way to make sure that I was happy with my vehicle after I purchased it. Wonderful car buying experience that will bring me back when it is time for my next vehicle.
"Mcfarland Ford Has Earned My Loyalty"
McFarland Ford has consistently given me excellent service. They have earned my loyalty.
"Ford Focus 2014, 15,000 Miles Service"
Very helpful maintenance staff. Did somewhat more than was strictly necessary. Installed a software update.
"Good Service Experience"
Went in for the "Works" on my 2015 Escape. Got a next day appointment, and was in and out in about an hour. Very good experience.
"Awesome Staff"
I highly recommend the service team @ McFarland they are always polite & efficient!
"Best Car Buying Experience Ever!!"
All I can say is Dave Friedman and Eric Cummings were awesome. I have never had such an easy and enjoyable car purchasing experience in my life. After a two hour drive to get to you guys I know what to expect I was more than pleased with my experience and my only regret is that you guys are more than two hours away from me. I will gladly recommend to anyone that they take the two hour drive and purchase a vehicle from your dealership. Again I want to commend Dave and Eric.....keep doing what you guys are doing because your awesome!! Jason Perron
"Great Service. Clean Facilities."
06-26-2016
Service for oil change and tire rotation was prompt and excellant!
"Expert Diagnostic Abilities/repair, Great Staff"
First time using this dealership for service repair when vehicle would not allow gas into 3/4 empty tank. Usual reasons turned out not to be the cause and staff worked with Ford factory technicians to try and resolve issue. Finally diagnosed problem to be shop cloth blocking line. Kudos to Don, Justin and all of the technicians who worked without fail to resolve problem successfully and at VERY reasonable rate considering time involved. Gave us a break, for sure. Many thanks!! We will definitely recommend you to others and be using you again ourselves! Very impressive and much appreciated!
"George A. Currier Jr."
AS ALWAYS A JOB WELL DONE!!!!!!!!!!! VERY SATISFIDED
"Great Service, Excellent Facilities!"
I was very pleased with the excellent, accurate, courteous service I received from McFarland Ford when they serviced my car on June 3, 2016. I would highly recommend McFarland Ford for auto sales and service. Tom Kyle, Epping, NH
"Great Prices "
Very helpful and enjoyable to work with, thank you McFarland Ford.
"Great Service ... Truck Is Another Issue."
Excellent service always polite ... I am concerned that the vehicle has a transmission issue but the dealers are not taking it seriously, I assume ford doesnt want to fix this issue since I see thousands of posts on the internet about the same issue.
"Excellent, Friendly Complete Sevice"
I have a 2012 Transit connect and have been bringing my vehicle in for service since I purchased it new at McFarlands even tough it is 1 hour from my home. serive is always quick and complete. I will keep coming back
"Xxxxx"
Very knowledgeable, professional, & courteous service.
"Attention To Detail, Outstanding Customer Service!"
As I e-mailed Don perry earlier today, I always feel confident having my Fords serviced at McFarland:-)) Now I must give special kudos to "Katie" the lovely young lady who processed my payment yesterday. Katie was on the ball, gracious and always with a smile: she noticed I was eligible for a free oil change, and had the billamended to reflect the discounted total. This attention to detail, including stapling my credit card receipt to my copy of the invoice, was not lost on me! It was one more reason why I keep coming back again and again to McFarland for sales and service!! John L.
"Repair Services"
Service was great, as always.excellent service.. I have been going to McFatland for years and I have never been disappointed.
"What Title "
05-17-2016
They make it all very easy - great team all around. Stewart
"Great Services, Great Popcorn."
Responsive, easy, direct communication. An excellent choice of inventory..
"Friendly People With Great Service...fast"
05-12-2016
Came in for a state Inspection, Oil Change, and a recall. The staff was friendly and very helpful the visit went as planned and went away with all things taken care of. Great Visit...
"A New Car Battery "
McFarland Ford service folks installed a new battery in my 2003 Taurus station wagon. The service was prompt, courteous, and done well. I was very pleased. Tom Kyle, Epping, NH
"Service"
05-10-2016
I had a very pleasant experience. Staff was friendly and very helpful.
"Purchase"
Great experience. Easy to buy. Scott was very helpful. I would definitely recommend to friends.
"Probably Wouldnt Shop Here Again"
The sales person didnt seem very organized. I feel like I was being screwed with my trade. Tried to say floor boards were rusted through. Which wasnt true.
"Great Service "
Quality Service!!! Guys are great and fast service!!!
"Great Service!"
Volvo v70, im very happy i was able to show up first thing, look at the desires car and take it home that very day.
"Attentive To Customer"
Service Personell very accommodating. Liked the chair massage !!
"Growing Ford Dealership..."
Good service, good folks. Helpful, timely, honest - did a good job on my wifes car.
