Liberty Chevrolet Inc. in Wakefield, MA

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"Great Service And Experience"


User

from Wakefield, MA

Recommended? Yes

Purchased? No


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I went in for an oil change that I scheduled the day before. I got a call to see if I could drop off my truck because there was a part recall and they have me a ride to work. Everyone was great and make it a seamless process.

"Liberty Chevrolet - Excellent Service"


User

from Wakefield, MA

Recommended? Yes

Purchased? No


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They expedited service so that I was in and out. Very clean facility and friendly staff. Reasonably priced. Thank you!

"Quick And Helpful"


User

from Wakefield, MA

Recommended? Yes

Purchased? No


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Very helpful and courteous employees who handled my check engine light with no issues. All costs were covered under warranty so no cost to me!

"Courteous Reliable Service "


User

from Wakefield MA

Recommended? Yes

Purchased? No


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I was very pleased with service. The staff was very courteous and helpful from phone call to make appointment to the young man in service department who tended to my vehicle. Prompt, courteous service!

"Always Excellent Service"


User

from Wakefield, ma

Recommended? Yes

Purchased? No


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My car was not ready on time but they were able to get me a ride. Thank you so much !

"Outstanding Customer Service! Excellent Staff!"


User

from Massachusetts

Recommended? Yes

Purchased? No


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Hassle free service! Outstanding staff! I was in and out for an oil change in no time even with it falling over lunchtime.

"Go To Ron Dalfonso, Great Guy!"


User

from Wakefield, MA

Recommended? Yes

Purchased? Yes


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Ron DAlfonso was awesome. I went in with a price range in mind, and was never rushed or pushed into a certain vehicle, even though I test drove multiple cars across the model lineup. I ended up leasing a Cruze Premier RS because Liberty was able to take care of the note on my Malibu (which was also purchased there). I will DEFINITELY be coming back to Liberty Chevrolet for a third time when this lease is up."|"

"Liberty Chevrolet"


User

from Billerica, MA

Recommended? Yes

Purchased? Yes


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Maged Armanious was very thoughtful & helpful & did not pressure us in any way in making our decision.

"Fairly Seamless"


User

from Somerville, MA

Recommended? Yes

Purchased? No


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Fairly cut and dry. My door lock was repaired, the cruise control was checked, and the A.C. was programmed to have the afterblow option activated. There was no action, I could, see where the A. C. pressures were checked, or my concern of it not being cold enough were addressed.

"Best Sales Experience"


User

from Boston, MA

Recommended? Yes

Purchased? Yes


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The sales rep Phil was outstanding and very upfront about everything. I came in just to see what the numbers would look like and what my options were. He and the Team made it really easy to understand and showed me all options. I really appreciated his honesty and how he wanted to make sure I was 100% happy with the decision I came to. I was also amazed at how hard they worked to find me all the available discounts possible.

"Outstanding Service"


User

from Peabody

Recommended? Yes

Purchased? Yes


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My sales person was terrific - Im a no nonsense person . So when me and my wife sat with Miget Armanious, he understood what our needs were, and we all ended up very satisfied. I actually bought a car the week before from Miget , and was very satisfied.

"Great Service Team"


User

from Chelsea,Ma

Recommended? Yes

Purchased? Yes


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great service team very helpful and knowledgeable . I highly recommend Liberty Chevrolet

"Excellent Customer Service"


User

from Wakefield , MA

Recommended? Yes

Purchased? Yes


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Great customer service and atmosphere. My salesman was Maged and he was thorough and informative. I explained what I wanted and he was able to fulfill that. I finalized with Gino and it was a smooth process as well. Ive bought a number of vehicles through the years, and by far Liberty Chevy has surpassed other dealerships

"Service Experience"


User

from Wakefield, MA

Recommended? Yes

Purchased? No


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I was extremely satisfied with their level of concern to insure my complete satisfaction. From the service advisor to technician to the Service Manager everyone was very helpful in resolving my concerns.

"Good Service"


User

from Stoneham, MA

Recommended? Yes

Purchased? Yes


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I went in for a headlight replacement. While doing that work the technician found my front brakes worn to the point of being unsafe and he showed me. I knew I needed brakes 6 months prior so I had them done that day. Good guys in the service department. Thank you Liberty Chevrolet.

"Great Purchase Experience"


User

from Reading, MA

Recommended? Yes

Purchased? Yes


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Great service by both my salesman Joe Kerr and his sales manager. They worked together as a team to meet my needs, respect my time, and make the process easy. I have purchased 18 cars over the years at a wide variety of dealerships and my experience at Liberty was among the best ever.

"Great Personable Service, Informative & Relaxing"


User

from Wakefield, MA

Recommended? Yes

Purchased? Yes


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Everyone was very friendly and helpful. Being at Liberty Chevrolet is not like being at other dealerships. At Liberty Chevrolet everyone takes time to be sure you are comfortable with every part of your purchase. You feel welcome not horrified! Thank you!

"Great Service"


User

from Wakefield, MA

Recommended? Yes

Purchased? No


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Arrived at Liberty, was met by a service rep, before moving my vehicle the lot attendant covered the seat with plastic and placed a paper mat on the floor, a nice touch. Repair was done in a timely manner and before returning my vehicle the exterior was washed and interior vacuumed, again a nice touch. A very good experience.

"Smart And Very Knowledgeable"


User

from Wakefield Massachusetts

Recommended? Yes

Purchased? No


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Everything went very smooth and the people were more than kind. Service was fast and on time as I was told. Great team at this dealership!!

"Service Department"


User

from Boston, MA

Recommended? Yes

Purchased? No


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Our service agent was courteous, and helpful with any questions we had regarding the service we needed. The only drawback was not getting our car back the same day but a car was provided for us.

"Great Service, Excellent Salesman"


User

from Wakefield , Ma

Recommended? Yes

Purchased? Yes


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Joe Kerr was an amazing salesman who made our sale an easy and relaxing experience .. We wil doing all business with him from here on out!!

"Unannounced Visit.. "


User

from Wakefield,MA

Recommended? Yes

Purchased? No


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With no appointment I drove in after work one morning. My car did not start right away and had a engine light on. Within 10 min I was checked in and my car was being looked over. I was out an hour later thanks to the great support staff waiting for me as I arrived. Nice to have such friendly staff greeting you after working all night and just wanting to get home. Thanks again

"Excellent Service In The Right Amount Of Time"


User

from Wilmington, MA

Recommended? Yes

Purchased? No


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I tried Liberty due to a bad scheduling experience with the GMC dealer where I purchased my truck. Scheduling was a breeze on the site and the appointment was on time and included a free wash. It was an excellent start for the first maintenance on my truck and I am likely to stay with liberty.

"Very Positive Car Buying Experience!"


User

from Wakefield, Ma

Recommended? Yes

Purchased? Yes


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I had a very good experience buying my 2016 Chevy Traverse at Liberty Wakefield! All employees were helpful and respectful in every way!

"Helpful Professional"


User

from Wakefield ma

Recommended? Yes

Purchased? Yes


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My car lease was up & Tony Chella & Joe did fantastic job helping me choose my next car. Very pleased with quickness & easeof transaction thanks Liberty!

"Great Experience"


User

from Liberty Chevrolet Wakefield Mass

Recommended? Yes

Purchased? Yes


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it was a great experience this is the 2nd car I purchased through the dealership and it was even better this time around

"It Is Possible To Feel Important To A Car Dealer."


User

from West Roxbury (Boston), MA

Recommended? Yes

Purchased? Yes


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It was perfectly executed from the time we walked in and worked out the deal, to the next day when we turned in our leased 2013 Cruze and picked up our leased 2016 Cruze. Our sales person (Darren Pensavalli) was great. He walked thru our wish list with us, taking the time to make us feel like we were important to him and Liberty. At delivery time, he made certain that we left there with the working knowledge of newer amenities that came with this model and made it clear that he was still there for us if any questions or issues came up after we left. The Finance person (Don Lindsey) made us feel comfortable during the whole lease discussion/signing. His own comfort level was very evident during his part of the process. His thorough preparation and personable demeaner made what could have been an arduous and sometimes overwhelming task, a pleasant experience. He also offered his availability to us after we left if any questions or concerns should arise. These experiences plus previous dealings with the service department are the reasons we come back to Liberty Chevrolet. Its a longer drive from where we live in West Roxbury, MA than other dealerships near our home, but none of them come close to the level of care, concern, overall service and attention to details that Liberty Chevrolet provides. We feel a part of the Liberty and Chevrolet family and will continue with that relationship for years to come.

"Great Sales Person,dealership Was Bright,clean."


User

from Stoneham,ma.

Recommended? Yes

Purchased? Yes


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Well,PHIL the salesman was awesom.I had no interest in buying that night.You people had the truck that i was looking for.Phil ask me questions about what i wanted in a truck.He hit on most of them.Everyone was professional...

"Exhaust Manifold Fix/special Warranty."


User

from Wakefield MA

Recommended? Yes

Purchased? No


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The only real negative items are when my wife called to check on vehicle, the service person seemed like he had an attitude and said he would call when the vehicle was ready, and he never did. My wife called around 5:30 to check, and was informed that it was ready.

"Oil Change"


User

from Wakefield,MA

Recommended? Yes

Purchased? No


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Great job and excellent service. They were accommodating and even brought me back to work instead of waiting at the dealer during my servicing.

"Thedealership Is Outstanding And Service Is Great."


User

from Wakefield Mass

Recommended? Yes

Purchased? Yes


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My salesman Phil Russo was very good. He explained all the features that the car came equipped with and helped transferring on star. This was my second time with Phil and I would go back to him again.

"Good Service , Always Clean..professional"


User

from everett ma

Recommended? Yes

Purchased? Yes


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i had a good experience the salesman knew just what i wanted he was very good to me ,they really helped me out of a bind....

"Great Service"


User

from Danvers, MA. 01923

Recommended? Yes

Purchased? No


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Brought my Traverse in for a campaign related to a known problem with the transmission. Liberty knew about the problem and took care of it in only two(2) days. Thats what Im talking about.

"Great Service And Everyone Was Very Friendly"


User

from Wakefield Ma

Recommended? Yes

Purchased? Yes


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The Salesman was fantastic very easy to talk to and he explained everything that I needed to know about the car.

"Professional Service, Welcoming Environment."


User

from Wakefield, MA

Recommended? Yes

Purchased? Yes


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I was greeted immediately and warmly. All my questions were answered and options explained. Joe Kerr was professional and knowledgable and made the process simple and efficient. The financial arrangements were made quickly and everyone involved in the transaction treated me with the utmost courtesy. I felt very comfortable making the purchase.

"Exactly What I Was Looking For "


User

from Beverly MA

Recommended? Yes

Purchased? Yes


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The truck I wanted was not on the lot however Marty was able to locate it and I signed on it without even seeing it. An extremely simple car buying experience.

"Good Service. Clean Comfortable Waiting Area"


User

from Wakefield, Ma

Recommended? Yes

Purchased? No


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It went very smooth and it was pretty quick as the service dept. was very busy. Also its nice that I was mailed coupons to save on service. It saved me 10%.

"Great Service And Excellent Communication. "


User

from Wakefield, MA

Recommended? Yes

Purchased? No


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Liberty Chevrolet is familiar with my vehicle and understands how important it is for me to have my vehicle serviced in a timely manner. I appreciate the quit room with the wifi so that I can work while waiting for my vehicle.

"Helpful Service."


User

from Boston MA

Recommended? Yes

Purchased? No


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I was impressed to have my service rep come out to speak with me when I returned in the early morning to pick up my van which had been locked out to allow me a late night pick-up. Courteous, helpful, and informed.

"Great Experience"


User

from Wakefield, MA

Recommended? Yes

Purchased? No


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Received my vehicle as scheduled and completed the work as promised. I wish all my appointments with other organizations went as well.

"Great Service"


User

from Wakefield MA

Recommended? Yes

Purchased? No


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Had a problem with oil pressure sensor in my 2012 Traverse. The problem was diagnosed and fixed in timely manner.

"Great Service"


User

from Wakefield, MA

Recommended? Yes

Purchased? No


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Ed in the service area made everything go as smoothly as possible. I really felt like my issues were given priority.

"Great Customer Service"


User

from Wakefield, MA

Recommended? Yes

Purchased? Yes


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Everyone involved was friendly,helpful and knowledgeable. They all went out of their way to answer all my questions and make sure I understood the whole process. The sales manager, financial manager and Phil and Ed were all exceptionally attentive and went beyond my expectations. Will definitely recommend Liberty Chevrolet to all my friends and family. I got a great deal better than I ever could have expected. I am a returning customer for life!

"Great Service, Very Accommodating"


User

from Lynnfield, MA

Recommended? Yes

Purchased? No


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Three of my four Chevys needed oil changes all at the same time. Alex Chase was very friendly and accommodating.

"Great Service"


User

from Wakefield MA

Recommended? Yes

Purchased? No


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Service department finished all repairs in a timely manner. Service writers were great about keeping me informed as to the progress on my vehicle.

"Great Service Good Customer Skills"


User

from Wakefield, Ma.

Recommended? Yes

Purchased? No


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Alex walked me through the entire punch list of potential problems, and, explained it very clearly, he was prompt to answer calls and return calls.

"Great Service"


User

from middleton ma

Recommended? Yes

Purchased? No


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We have always have superb service at Liberty Chevrolet. We have bought several cars from Jerry and Leo clifford in parts are exceptional.

"Tahoe Service"


User

from Wakefield, MA

Recommended? Yes

Purchased? No


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The service techs were able to fix the issues I brought in and make me aware some additional needed changes. They were able to fix all of these changes in a quick turnaround time as well.

"Great Guy Who Went Out Of His Way To Help"


User

from Cambridge , MA

Recommended? Yes

Purchased? No


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There was a wonderful young man who helped me place my new windshield washers, he was so pleasant , went out of his way In the freezing cold. I wish I knew his name, all I know is thAt he drives a hundi. He was awesome!

"Reliable Prompt Service Always Ready When Promised"


User

from Reading MA

Recommended? Yes

Purchased? No


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Always happy with service here. My only disappointments this visit was charged for new wiper when had new wiper on the back seat and had the truck in when it was still under warranty for the wiper arm and was told it was just missing the part that came with the new blade

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