"Honest And Professional Car-buying Experience!"

I was in the market for a used car for my first car loan, and went to a few different dealerships, including one of the biggest chains in the area that I will refrain from naming, and they all were trying to "take me for a ride", as I had never bought a car before and didnt know really anything about the process. After asking around, Jim Salvie and Berkshire Mazdas names kept popping up. I went in and met with Jim.. and now have an excellent car for a very reasonable price! I will never buy a car anywhere else for the rest of my life! Jim explained everything to me honestly and accurately, and was not worried about making a monster deal, but was more concerned with helping me out and earning all my future business. If you live in Berkshire County, it would be a huge mistake to go anywhere else! Jim was amazing, but I know people that have dealt with everyone else there as well and had a similar amazing experience. So thankful these guys were there, as I literally almost just didnt buy a car at all after talking with other sales people at all the other dealerships haha!

"Anthony"

Gave me a great deal, when other dealerships didnt!! 5 star

"Great Sales Service, With No Sales Pressure!"

I had done my research and knew what I wanted. They found it for me , and gave me a very fair deal. They kept me in the loop the entire time, and were very responsive to my requests and time constraints. I never felt I was getting "pitched".

"Fantastic Experience!"

Great experience working with Jim Salvie at Berkshire Mazda in Pittsfield, MA. Im not a savvy car person so Im always nervous about dealerships. I had stopped into a few places before contacting Jim and felt like I was being taken advantage of because of my need for a new car ASAP (car accident) and lack of knowledge. Jim and his team at Berkshire Mazda took great care of me and I felt 100% comfortable the entire time. He helped me narrow down a car that would be good for my lifestyle and budget. I totalled my Toyota on a Monday and had my Mazda CX-5 by Thursday. The experience was fast and smooth. They even delivered my new car to me in Troy, NY so I didnt need to drive all the way back to MA. Overall great experience! I would recommend Berkshire Mazda to my family/friends and will purchase all future cars from them. Jim, I love my CX-5! Thanks for turning a stressful situation into a smooth experience.

"I ¿¿ Berkshire Mazda"

I just got my third Mazda from Berkshire Mazda. The CX3 is fantastic. Beautiful, comfy and rides like a dream. As always, the buying experience was joyful! No pressure with owner Jim Salvie who always tries to do his best for the customer. I will never go anywhere else. Why would I? Excellent product and superior service!

"Excellent Customer Service"

Jim salvie and all his staff at berkshire mazda really know how to treat a customer. Jim made buying a new car such a pleasure I will definitely go back to berkshire mazda when purchasing my next car

"Great Car Buying Experience"

This is my 4th new car purchase and by far the best experience. Both Jim and Scott were easy to deal with and easy to do business with. I got a better price than elsewhere with no haggling or pressure. Nice experience.

"Very Happy Customers"

Thoroughly enjoyed our car shopping experience. Scott did the best he could to put us in the vehicle we needed at the best price possible. He was friendly, relatable, and professional.

"Best Experiance Ever Buying A Car!"

Jimmy Salvie was exalent to deal with, really worked with me to get us in the car we wanted. Process was super easy and I did not feel pressured like most car deals. I felt that I got a very good deal and would recommend Berkshire Mazda to all my friends. Thanks for the straight forward car buying experiance. I am a big fan.

"Awesome Car Buying Experience!"

Jim Salvie was awesome to work with. We walked into Berkshire Mazda at 1030 AM and walked out at Noon with 2 brand new cars. Amazing car buying experience with no hassle or obligation. He was personable and didnt push us to buy. This is the way car buying should be every time.

"Old Pros"

My wife totalled her car and I knew who to call to replace it quickly and easily. Jim Salvie. I went to Berkshire Mazda and Jim, Scott and Josh all worked to put me in the right car. Lisa had the paperwork processed while Orin got the car ready. You could tell they have been doing this for a while. Great car. Great deal. Thanks guys that was great service.

"Great Experience - Laid Back No Pressure"

Overall great experience. Their laid back no pressure approach immediately made me feel that they were trustworthy and no nonsense. It was quick and painless and they took care of everything.

"Two Leases Two Great Experiences"

I just leased my 2nd vehicle from Jim and it was a smooth & easy process. He listened to what I wanted and then made it happen. A very pleasant experience once again!

"Straightforward And Exceptional"

My first conversation with Scott Lovellette was easy going and straightforward. And my car buying experience stayed simple and straightforward throughout the entire process. I test drove a few different models, and Scott was enthusiastic to discuss each one with me. I asked a lot of questions, and Scott was thorough and helpful. I visited several other dealerships, and test drove other brands. But I kept coming back to Mazda and Scott. When it was time to sign the paper work, it was easy going and stress-free. My car was ready for pick up as promised, freshly washed, waxed and shining. I recommend a visit to Berkshire Mazda to experience their friendly, low-pressure attitude for yourself. Their selection of cars and customer focus is a winning combination.

"Awesome Experience"

Buying a new car can be a pain. Berkshire Mazda made it quick and easy. I will definitely be going back to Jim in the near future.

"Meteor Gray"

Customer Service was respectful and attentive to my needs. Have now had my vehicle for over a month now and I am just as happy with it as the day I bought it. Thank you Scott Great Experience!!

"My Daughters First Car"

Jim Salvie and his associates are very professional. make buying a car so easy

"Top Of Line Customer Service"

Customer Service was top notch. From giving options on different Makes and Models to answering all questions related to trade in and lease vs purchase etc. Very knowledgable!! This car dealership and staff goes above and beyond!

"So Nice And So Helpful"

Picked up my new CX-5 today for a 3 year lease. Orrin Powell was the best. He was attentive, patient, engaging and not pushy at all.

"Comfortable"

So easy to shop! No pushy salesman. An enjoyable and pleasant experience. I would recommend Berkshire Mazda to everyone.

"Absoultelty Awesome Experience. !!"

This was by far the BEST experience I have had buying a car.

"Great Experience!!!"

The owner Jim Salvi was our sales consultant. Jim made this experience for me so easy and was not pushy at all!!! I walked into his office sat down and explained my situation to him and what I was looking for. Jim and his staff were all wonderful.. always greeting you at the door with a smile :) and making me feel really comfortable being there without any pressure. after all was said and done I went home with a beautiful 2016 Mazda CX5 grand touring.. I absolutely love it!!!! Thank you so much Jim for caring and for listening!!! We will be back :) and you also have a great staff :)

"Easier Than I Thought"

Orrin was our sales consultant. He told us he had just started this job about 6 months ago but it didnt show at all. He was knowledgable and negotiable. We ended up getting what we wanted for the price we wanted. We had a little trouble with our insurance company and Orrin was there to help the entire way. He explained details of the car perfectly and answered all our questions. Thanks Orrin!

"Great Experience"

Far and away the most pleasant car buying experience Ive ever had. Scott was nice, straightforward, and to the point. Discussed all my options, but didnt try and push anything. I would buy here again.

"Pleasant Car Buying Experience"

Scott Lovellette was knowledgeable, courteous and efficient throughout my purchase. He let me take the car for a test drive, gave details of the Madza CX-5 and negotiated a price. When the wired funds were late they provided me with a dealer plate so that I could get home. Above and beyond, they have my trust!! Be sure to check them out!

"Awesome"

Awesome experience. The staff on hand was great not pushy and very kind and friendly. All of the salesmen were great people John was the one that took care of us. Jim was also willing to work on the price to get us into a new car just the way we wanted it. I will buy all Mazdas in the future from Jim and his crew.

"Enjoyable Purchasing Experience!"

Orrin Powell did a wonderful job of helping me purchase a new CX-5. He was patient and I never felt pressured. Jim (the owner) gave us a great deal on our trade-in, and spent time explaining different purchasing vs. leasing options. The new car was very fairly priced as well. Thank you both for a very enjoyable experience, and I am thrilled with my new car!

"Quick And Easy"

Jim was awesome to work with. This was my first time leasing and Jim was super helpful. Scott was a great too. Awesome place overall!

"Couldnt Of Been Better."

Scott L. made this whole experience a very good one and got me exactly what I wanted with a price that was comfortable for me. I was very pleased with how I was treated and respected. Kid friendly too !

"Great Experience"

This is the second car that Ive bought at this dealership. Scott Lovellette was a great car salesman. It was a quick, easy process. I would definitely recommend them to others.

"Excellent Customer Service!"

Great experience buying a car from Orrin at Berkshire Mazda. He was very responsive to my calls and knowledgeable about the products. Very honest and friendly ...great customer service and follow through.

"Great Dealership!!"

Bought a new car here this week. Awesome customer service. They went above and beyond to complete the process despite a couple of hang ups (not on their end.) Entire staff is super friendly and make you feel so comfortable. No pressure! Willing to help but not so aggressive that it turns you away. Thank you all for your help in completing this purchase. Im so happy! Keep looking out in the garage and thinking, wow, this is mine. Would never hesitate to go back to your dealership.

"Good Guys"

Orrin is a relatively new salesman, but he did a great job, and I liked him a lot. Very patient walking me through options and putting up with my changing suggestions. He feels like a straight shooter, and has a good sense of humor. We spent several hours together, and Im extremely happy with the car I finally decided on.

"Well Worth The Drive From Any Distance"

Seeing a used vehicle that I was interested in, I contacted Jim S. (the owner) to discuss details before driving nearly 2 hours for a test drive. Jim S. and I worked out pricing and features over the phone. I drove out for the test drive, paid a deposit and we signed the paperwork. Jim had the features I wanted installed in the car the following week and I took the bus to Pittsfield to pick it up when it was ready. Jim picked me up at the bus depot and handled all the registry details prior to my arrival. Easiest buying experience ever!

"Simply Put, Amazing!!!"

This was hands down the best car buying experience I have ever had. Jim made everything about the process easy and completely stress free. He is the most upfront and honest salesperson (let alone car dealer) I have ever had the pleasure of dealing with. He immediately made me feel comfortable and at ease, liked Ive known him for years, not minutes, thats how genuine he is. He knew what I wanted, what my budget was, and he worked it hard and fast to make it happen. On top of that, every single one of his crew I encountered was super nice and they were all absolutely fantastic with my kids. Im now the 4th member of my family to buy a car from Jim and I will be recommending him and his crew to anyone and everyone I can. I know that the next time Im in the market for a new or used vehicle, Im going straight to Jim, period!

"My New Go To Car Dealer!"

As an older single woman, I was nervous about shopping for a car by myself. I dragged my cousin along for support, & we were immediately greeted by Orrin & put at ease. Orrin went out of his way to find what I wanted & was very patient throughout the whole process. Scott joined us later to finish off the paperwork & help me drive off the lot that same day with my beautiful new car. While we waited for the insurance company to do their part, Orrin & Scott kept us entertained. It was a totally pleasant experience, & I will definitely return there for my next car!

"Great Service!"

Could not have asked for a better experience! They were so helpful and willing to make thing work for me and my family.

"Excellent Dealership"

Jim Salvie made the car buying process completely painless. I walked in first thing on a Monday morning, and after a test drive had made my decision about an hour later. He even waited a few hours to see if there would be any new rebates since we were at the end of the month. There was no pressure at all and no haggling needed. We spoke about my situation and what I was looking for and he gave me a fair price. If youre looking for a car in Pittsfield or Berkshire County, do yourself a favor and stop in his dealership.

"Enjoyable Car Buying Experience"

During the two visits to try the CX-5 and another one to decide what features we wanted, Scott was as pleasant and helpful during all three visits. He answered all our questions and never pressured us into making a decision. Once we finally did, Scott had to locate the model and color that we wanted. He had it back in Pittsfield within a couple of days. Scott made the final phase of processing the paperwork as stress-free and hassle-free as anyone would want when buying a car. A week after picking up our CX-5, Scott called to see how we liked the car and if there were any issues or questions. All these events made buying a car from Berkshire Mazda an overall enjoyable car buying experience.

"Amazing Auto Purchasing Experience"

I had found a car that I liked on cars.com at Berkshire Mazda. I hate purchasing cars and having to go through the car dealership process with things like "let me check with my manager". Berkshire Mazda was about an hour and a half from my house and I was worried about driving all that way to be aggravated and going home empty handed. But that was far from the case. I contacted James Salvie at the dealership to get more information about the car I wanted before driving up there. James was great to deal with and very helpful. We both agreed to not waste each others time and if I drove up there and liked the car and was offered a fair price on my trade-in that we would do the deal. I was able to even negotiate on the price prior to driving up. The car was exactly as described. Everyone at the dealership was nice and Jim was easy to talk to and deal with. I was offered a fair price on my trade in and we had the paperwork done in no time and I was in my new car. There were no hidden fees, last minute financing issues, everything went just as Jim had promised on the phone. Next time I am in the market for a car I will definitely be going to Berkshire Mazda first, even with it being so far away.

"No Hassle Car Buying"

First time buying a car from Berkshire Mazda. Super friendly, no stress, no hassle. Scotty handled my purchase, and he made the process just about as easy and enjoyable as can be. I left with a great car, at a price I was happy with, and you just cant ask for more than that.

"The Best Auto Buying Experience Ever!"

Berkshire Mazda deserves a 10 star rating!!! Jim Salvie (owner) handled the entire transaction personally! Best customer service. No games played here - fair and upfront from beginning to end. Jim gave me top dollar for my trade-in. He definitely goes the extra mile. Even getting the exact car I wanted from another dealership. My entire experience was great, non-stressful and enjoyable! I would definitely purchase all future Mazdas from Berkshire Mazda!

"The Best Experience Buying A Car Ever!"

Berkshire Mazda should receive a 10 star rating! Jim Salvie (owner) handled the entire transaction personally! Best customer service. No games played - fair and up front from beginning to end. Jim gave me top dollar for my trade-in. He definitely goes the extra mile. The entire experience was great! I would not go anywhere else to purchase future Mazdas.

"Enjoyable Experience"

This place understands the meaning of customer service! I am so happy I made the decision to drive the 60+ miles to Berkshire Mazda. Jim made buying a new car an enjoyable and exciting experience - as it should be! He was super easy to deal with and went above and beyond by taking time to talk through my options without giving the typical sales pitch, sending someone 1 1/2 hours to bring me paperwork that needed my signature, and even opening up on Sunday so I could pick up my Mazda CX-5 without missing work. This is definitely my go to spot for all future Mazda purchases!

"Great Place To Buy Or Lease A Car!"

I have purchased/leased 5 vehicles so far from Berkshire Mazda and I would never go anywhere else! The customer service is outstanding, and they are always so willing to help you in every aspect of getting a new car. They always go above and beyond to accommodate your schedule and needs. They definitely make getting a new car easy and stress-free!

"A Great Place To Buy A Car!"

I drove out from Amherst to check out a car I had seen online. From start to finish I was treated like I was a customer and that my business mattered! I got great service, a fair trade in value and a really competitive bottom-line price and I bought the car on the spot! To save me a second trip from Amherst, Jim and his team turned the entire buying experience into a real pleasure and I went home two hours later in my new car! I generally hate dealing with sales people at dealers but this was really different. I feel like I made a new friend. Jim Salvie is great and I highly recommend Berkshire Mazda!

"Easy To Deal With, Totally Accommodating"

Weve bought a lot of cars in our time -- most of our experiences have been, thankfully, pleasant. Our experience with Jim S at Berkshire Mazda in Pittsfield, however, was no exception. In fact, hes up there with our other favorite dealership in Allentown, PA. Jim was pretty frank about which options are worth putting on what models, pulled out 4 demo vehicles for us to try one after the other, worked hard to earn our trust and business, and made the entire experience as smooth as can be. Highly recommended.

"Great Experience"

01-09-2016

They run a solid business there at Berkshire. Scott made the whole process of buying simple and easy. I met Jim briefly, and liked him as well. No pressure, just a straightforward and honest approach. I definitely recommend people go there.

"Great Dealership!"

The folks at Berkshire Mazda were professional and knowledgable. Jim Salvie, the owner, went over and beyond to get me exactly the car I wanted. I recommend Berkshire Mazda to anyone searching for a new or used car. An easy experience from beginning to end!

"Easy, Friendly, Professional And Knowledgable"

We knew exactly the vehicle we were searching to purchase. The dealer gave us a fair price for our trade-in and offered the car we wanted with a few additional features. The purchase price was more than fair. The friendly, highly knowledgable service was a welcome experience. At no time did we feel that high pressure salesmanship that we experienced with other dealers. We drove the car off the lot that day because they provided a flawless transition to our new car. We highly recommend this fine dealership.