"Not All That Great But The Car Is Beautiful"
It wasnt the best experience. Almost walked out twice. Finance guy was a little on the snotty side. Ron was good. I just wouldnt buy another car from them.
"Hyundai In Watertown"
Very happy with the service here. Drove right up to the door, and was greeted by a service writer they took me right in, checked my car for recalls and asked if I had any concerns and was walked to the waiting room. Very clean bathrooms, my kids had a place to play, WiFi, Big screen TV, vending machines, and Coffee on the house. During my oil change the service writer came back to me and showed me their free car inspection even had pics of what the mechanic found, I ok the air filter and made an appointment for my breaks to be done at a later date. Service writer came back but this time with my keys car was done in about 45 mins. My favorite part my carpet was clean. Definitely will go back.
"Best Place To Buy A Car!!!!"
Just purchased a 2017 Hyundai Santa Fe Sport at Devinos Hyundai. They were AWESOME all throughout the process. I worked with Carl sales guy, so good to have met him! Really good honest guy! Did not give me a hard time about anything, helped me every step of the way to get the right car, the way I wanted! Didnt push me to buy at any moment. Once I was all set I worked with Joe, another awesome person! Really great people, so soooo honest! Its so good to know there are still good people out there, especially in this business. God bless them! It was true blessing meeting these people. Do not hesitate going here, its so worth it!
"Easy Deal"
I had the pleasure of dealing with Madrid. He made this purchase easy for me. Even though the 2013 Tuscon that I purchased was held up due to a sensor part, he was very accommodating on getting me another vehicle while mine was being tended to. He kept me informed, offered me the VIP package and a free detail for whenever I am ready for it for the inconvenience of waiting Thank you Madrid! I will be in soon for the detail soon since I purchased this in February 2016.
"Ellenscofield"
I leased a new vehicle here and it was a a great experience. All of the people working there were helpful and went out of their way to be sure I was comfortable and not feeling pressured. After the stress of my previous car breaking down and having to rent a car it was a relief to know that the salesman, Carl was not there to just sell me a car. Everyone was pleasant and provided an atmosphere of calm. Thanks to all who helped me.
"Bought Sante Fe 2013"
I knew that I wanted a Hyundai Santa fe. I was looking for 2 weeks. I found the Suv that I wanted on Devins Watertown Hyndai Website. I drove tho the Dealership and was greeted by Robert Dubauskas, he was not pushy at all and was very helpful in showing my husband and I our future new Suv. All and all I had a great experience. I really love my new Hyundai Santa fe.
"Awesome !!"
I had the pleasure of dealing with Drew and Madrid at Watertown Hyundai. They were highly professional. I never felt pressured when looking for a car. They were quick and efficient ! They answered everything I had questions on and they really knew what they were talking about. I wish everything could be this easy ! If you want quality service I highly recommend them!
"Great Pre-owned Car Buying Experience"
I purchased my pre-owned Santa Fe about two weeks ago and I couldnt be happier! Tony Pandiscia was my salesman - he was patient and polite. I never felt pressured or rushed. I was treated very well but everyone involved in the transaction. Everyone at Devinos was polite and friendly - especially Skippy! I havent needed service on the vehicle yet, but Ive heard great things about the service department. I highly recommend paying Devinos Watertown Hyundai a visit when car-shopping. When Ive paid this one off, I can see myself going back for a new Santa Fe!
"Great Service, Great Car Buying Experience "
Ron Merancy was very helpful throughout the process. He explained everything to me in detail and it helped me make a decision. I asked them to fixed a concern on the vehicle and it was completed like promised.
"Peter G."
It all started off with a phone from LI to DeVino`s about a used 2002 Mazda Miata and spoke to Madrid a salesman at that dealership and what a great guy to talk to. So what I liked was he even sent me a video of car I was interested in purchasing inside and out. After put a dep. on the car I drove up to actually see this vehicle and wasn`t disappointed at all. All I can say is that Madrid was great in every way being helpfull in my final purchase of the Mazda..... Thanx Madrid your the Best!
"Excellent Service On Intrastate Sale!"
We bought a used Ford Escape from these guys and Ron Merancy, in particular, was just great. We live in Indiana and drove the car home from their dealership. They made the transaction flawless and Ron made it go smoothly.
"Wonderful Saleman Ron Merancy"
I saw a car on line for sale at Devinos Watertown Hyundai. Ron Merancy, from the beginning was easy to talk to and he explained to me the entire process. I came in, test drove the car I saw, and loved it. Ron had me fill out a credit application and we found out that I needed a co signer. I was not shocked as in our conversation, Ron told me to expect it. I got a co signer and Jarrod was able to get me financed. I know drive one of the cars of my dreams, a convertible Mustang. I am happy that Devinos, specifically, Ron Merancy and Jarrod were there. I highly recommend Devinos and if you go there, ask for Ron. He is as real as it gets, No pressure. He listens, Helps helps. He is a great guy. He is not pushy. He explains the process from the beginning to the end
"Review Sale Person Ron Merancy"
Ron was very helpful in buying are new car, he was respective
"Excellent Cars And Service"
My son was looking to buy his first real car with financing and all. Seeing as he was only 22 years old we wanted him to go about on his own, make all his own decisions, negotiate, sit through the process. Being the protective parent i am though i went along to throw up any red flags if things didnt seem right.We thought we would try Devinos after some recommendations from friends and from their reviews on Cars.com To start the place is clean, and very nice looking. My son didnt really know what kind of car he was looking for and honestly this worried me he could be persuaded into something he didnt actually want or like. My fears dissipated in minutes however and that was all thanks to Ron M. Ron is the nicest and best car salesman i have ever met. He was incredibly nice and PATIENT with my son as he started to describe what he would like and Ron showed him cars that fit that description. Not once did i feel like my son was being pressured or persuaded, Ron was incredibly kind and really helped point his attention in the right direction. He eventually Settled on Honda Sonata, and i couldnt be happier with his choice, he got a reliable car at a good price, Not once did anyone at Devinos try to persuade, pressure or trick my son, they allowed him to ask questions and answered truthfully, and they laid out the car buying options and financing options to him clearly and perfectly. The next time i need a car im calling Ron and to anyone looking to buy a used car i would honestly recommend calling Ron as well.
"Great Place, Great Service, Great Car"
I recently went to buy my first car. On a recommendation I went and saw Ron Merancy, and let me tell you the experience was amazing. To start Devinos has a nice selection of used cars in the lot. But Ron was the nicest guy and was incredibly helpful when buying the car. I didnt know exactly what i was looking for but he allowed me to explain certain features i would like and pointed me in the right direction. Not once did i feel pressured he simply helped me and in the end i found the car that I loved. I bought a 2010 Hyundai Sonata and im incredibly happy with my purchase. The car buying experience was so great that my brother who was looking for a car soon is starting right at Devinos. IF you need to buy a car and your looking to get a used one i would recommend Devinos, and definitely recommend asking for Ron!!
"Customer Satisfaction Attitude"
The teams can do customer 1st attitude made me feel comfortable enough to continue their process through to purchasing a car in the same day. I was also able to pick up my new Elantra the same day; registered, insured, washed, waxed and a full tank of gas. Then a one on one walk through of the electronics on the dash board. I was completly satisified and comfortible whith my choice. No second guessing. Thank you Devinos Watertown Hyundai.
"Excellent Buying Experience"
This was my first experience with Hyundai and with the Devino Dealership. I was very impressed with both the quality of the automobile and the buying experience. The salesman, Robert Dubauskas, and the manager, Drew, were polite, very well informed about the Hyundai product line, and responsive to my needs. We came to an agreement on a price and I believe that I got a tremendous car for a very fair price. I highly recommend this dealership and am looking forward to years of service for my new car.
"Professional, Friendly, & Knowledgable"
03-03-2016
From the moment I spotted the car I was looking for the sales person, Ron Merancy, was the best car salesman I have ever dealt with. Friendly and helpful, but never too pushy. I dreaded the paperwork and financial part of the deal, the finance person Jarod was also fast, efficient, and took the time to explain every detail to my understanding and comfort. Every single person I met at Devinos was a pleasure to talk to.
"Awesome Experience"
03-03-2016
This was one of the best car buying experiences I have ever encountered, no high pressure sales. Ron Mercancy is an excellent salesperson and a very easy, knowledgable and courteous person to work with. I purchased a used 2004 Hyundai Elantra from Ron and was very impressed when I picked up the car. It was washed, waxed and cleaned beyond belief and looked like a new car. During the entire buying process, Ron spent a lot of time answering all the questions I had and was very patient and professional. Everyone that we worked with at Devinos was very knowledgeable and professional. I highly recommend this dealership for anyone considering a new or used car.
"Great Service"
03-03-2016
Devinos did a great job with my new lease I love it!! Thank you Tony process was very easy and painle
"Fantastic Customer Service!"
Tomorrow I will be picking up my Certified Pre-Owned 2013 Hyundai Santa Fe Sport and I couldnt be more excited! This was my first time buying myself a car, so it was a completely different experience than Ive ever had before. The moment I stepped foot into Devinos and met Ron Mercancy, I knew this was going to be a great experience. Ron is not your typical salesman. Not once did he make me feel pressured or uncomfortable with the car buying process. He continually made it clear to me that he was willing to take all the time I needed and that he wouldnt be satisfied until I found a car that I LOVED. Well he certainly delivered on that promise, and I cannot wait to pick up my beautiful car! Ron has continually checked in with me and has guided me through obtaining all of the necessary paperwork. Ron is a truly great person which makes him a naturally fantastic salesman. I would recommend Ron to anyone and everyone looking to have an excellent car buying experience! I also have to thank Bob, the dealership manager, for all of the time and attention he gave me. Not only did he allow me to "sell him" my trade and completely explain the trade-in valuation process, but he also continually checked in on my car buying process to make sure that I was satisfied. Even when I had some concerns, Bob was there to not only meet, but exceed my expectations! As a 21 year old soon-to-be college graduate, I am truly grateful for the extra attention and patience that everyone at Devinos has shown me. I highly recommend this dealership and will be sending my sister there to buy a new car in a couple of months!
"Great Service"
My name is Anthony, and I had the pleasure of purchasing a new car at Devinos from Ron Merancy. He was one of the kindest gentlemen I have ever bought a car from, as well as met. He took his time to show us the whole shop and spent as much time as needed with us. We spent time talking about many cars and he answered all my questions to a T. Not only does Watertown Hyundai have wonderful cars, but wonderful customer service. Always returning my phone calls, even after I made my purchase. I could not be more happy with buying from them and if you get the chance to stop in be sure to ask for Ron Merancy!!!
"Quick Easy Car Purchase."
We found a used Santa Fe on the website site late last night. I called this morning and spoke to Tony Pandiscia one of the sales consultants. After verifying that the vehicle was correct and present we took the 80 mile ride to the dealership. A quick test ride and the paperwork was started and handled painlessly. We pleasently drove the car home this afternoon. We would HIGHLY RECOMMEND both DeVinos Watertown Hyundai and Mr. Tony Pandiscia if anyone is in the Connecticut area looking for a quality used Hyundai automobile.
"Great Service, Clean Facility And Great Vehicle"
I purchased a new 2016 Hyundai Santa Fe Sport. The minute I walked in the door I felt welcomed. My salesman was Rob D. and he was great. He answered any questions I had and was well informed about the vehicle I wanted to purchase. He always had a smile and was very courteous. My family came with me and he was very friendly and welcoming to them also. I also had the pleasure of meeting the GM, Bob. He was wonderful. He answered all my questions to the fullest extent. He was very helpful and even drew us diagrams to break everything down for us into simple terms and explanations. I had a trade-in vehicle that I still had a large balance on and Bob worked it out so that I was comfortable with the final purchase and the final numbers. When I picked up my car it was completely detailed, full of gas and Rob helped to install my Bluetooth and fix all the electronics. I was all set, all I had to do was get in a drive. Thanks guys! Overall, I felt very comfortable from the minute I walked in right to the end of my purchase. Thanks to Jared and Stacy. They were great too.
"Mercedes Glk 350"
Madrid Ajro is the best sales professional I have had the pleasure to work with. I just bought my second vehicle from him. He is knowledgeable, patient , hard working made me feel at comfortable and more importantly he worked hard to get me be the best deal he had the power to do so. I highly recommend buying from Devinos, furthermore working with Madrid Ajro. Happy Customer!!
"Trade In & Lease Buy-out"
The process was not an easy deal to make but they worked me and all my issues and i walked out the same day with a brand new car!! With this being my 4th major car purchase, this was by far the best experience i ever had. They were very upfront and blunt about the deal and though it was a frustrating deal, they made it go as smoothly as ever. =)
"Stay Away From This Dealership"
These guys should be ashamed of themselves for misleading customers on factory warranties that apparently they do not have but I was told I did. Then the owner of the dealership wont even be bothered by this, he has someone else call and deal with his complaints and dirty work. They mislead me when I met with the finance manager and they also lied to the finance company about the features I had on my vehicle. Just do yourself a favor and stay away!
"Smooth, Easy Process"
After narrowing the choices for our next vehicle down to the Toyota Highlander and the Hyundai Sante Fe, we ultimately chose the Santa Fe - better quality, features and value for the money. The dealership experience played an even bigger role in the car we selected. Our whole experience at DeVinos was exceptional. Our salesperson, Tony, was very thorough and transparent, which we appreciated. We have had the car for about a week now and love it. We would definitely recommend DeVinos (and Tony) to anyone in the market for a new car.
"Nice Job, New 2016 Accent! I Worked With Robert."
I have been working with Robert for over a few months deciding to buy a new 2016 Accent and trade my 2008 Accent in. I finally decided on Nov. 29, 2016. The process was very smooth, Robert helped me all the way. Great job.
"Great Dealership"
Had a great experience buying my new car. Tony made the whole process easy and stress free. I highly recommend buying from them!
"Outstanding Service, Great Team"
We recently bought a 2016 Elantra at Devino Hyundai for our daughter. I just cant say enough about the buying experience and the whole team at Watertown Hyundai. Madeline was a terrific sales person. I was impressed with her knowledge, professionalism and accommodating all our needs . Dekiemarie was extremely responsive and answered all our questions in offering exactly what we were looking for. No pressure sales.... Jay was very efficient in closing out the deaI. A special thanks to Drew for honoring the negotiated price. I will definitely recommend this dealership to all my friends and family.
"Shoppers Beware"
Awful.. We were told the car we were looking for was there. We drove 1 1/2 miles to see it, sat down, did all the talking formal stuff with a dealer, looked at my car for a trade in, then came back and told me the car wasnt there. It was sold already.
"Nice New Building And Service Dept."
Just bought a new car here. Salesman was really good and made the experience pleasant. Tony Pandiscia.
"Only Place To Buy A Car"
Devinos is the only place to buy a car. All the employees are extremely pleasant and helpful, and the sales team, especially Tony, are willing to go over and above to get you what you want, without being pushy or annoying. The "car dealer" moniker, just doesnt apply. The facilities are great and when waiting for service youre comfortable, and the prices are great. I just bought a new Tucson for me, and were looking for a new car for my fiancé, and the only place well go is Devinos. Exemplary.
"Go See Mike Matos For A+ Sales!"
I purchased an Suv I found on Cars.com after looking it over in person and speaking to my salesman Mike Matos. Mikes knowledge of cars goes beyond just the make and model. He is what one would refer to as a "car guy". Mike was a pleasure to work with and was able to get me into my Suv after we discussed numbers along with my trade. Overall, the rest of the staff was very friendly and customer service oriented. The Suv I purchased has a few repair issues that need to be addressed, although I was told these would be repaired and I feel confident they will be. I would definitely recommend this dealer based off my transaction on 9/26/15.
"Go See Mike Matos For A+ Sales!"
I purchased an Suv I found on Cars.com after looking it over in person and speaking to my salesman Mike Matos. Mikes knowledge of cars goes beyond just the make and model. He is what one would refer to as a "car guy". Mike was a pleasure to work with and was able to get me into my Suv after we discussed numbers along with my trade. Overall, the rest of the staff was very friendly and customer service oriented. The Suv I purchased has a few repair issues that need to be addressed, although I was told these would be repaired and I feel confident they will be. I would definitely recommend this dealer based off my transaction on 9/26/15.
"Wonderful Experience"
I have never had a more enjoyable time in purchasing a car! Tony Pandiscia asked what my needs were, offered to show me what I wanted, explained the advantages were to buying new vs used & made me an offer I was happy with. In 48 hours I had a new 2016 Hyundai Elantra! Everyone in the dealership was friendly & professional. Thanks, Tony et al!!!!
"First Time Hyundai Buyer"
I took my wife to purchase her first Hyundai car during June 2015 and Madrid Ajro was our sales person, he took the time going over details showing the car and closing the sale with her for a new Elantra Limited... There were so many features on this car, he set up the Bluetooth system with her phone and explained the GPS navigation system and many other car features so she understood what he was doing rather than rushing and getting too technical... After driving my wifes car a number of times (yes she let me) and taking a 536 mile round trip to North Conway New Hampshire, I was impressed with the solid feel of the Hyundai Elantra. We were getting 37 miles per gallon on the highway and I had to double check my calculations to be sure that the miles per gallon was correct... So during the past two months I ran out of excuses to use my wifes car so I purchased a new Elantra SE for myself today August 29, 2015 from Madrid Ajro who was glad to see us back again.. Very nice people in sales and service, very friendly and of course nice cars too..
"Exceptional Experience, Beautiful Facility"
OK lets face it, buying a car is stressful. However, at Devinos it was actually fun! Beautiful facility. I dealt with Tony (salesperson I bought my last 4 cars from) My daughter came with me and after viewing the inventory...she fell in love with a vehicle also! So we bought two cars! I was very impressed with the whole buying experience and professionalism. I feel we both got great deals. Looking forward to our first oil changes.
"Accommodating Staff"
Buying a car Can be super stressful. But at Watertown Hyundai I was able to stick to my price point, get in a safe newer used car and had a smooth buying experience! Thank you Watertown Hyundai!
"Wonderful Purchase Experience"
Efficient and professional staff! From the receptionist to the salesman (Tony) then to finance (Jay) and even the General Manager (Paul) --- Outstanding service! I have already highly recommended this dealership to all my friends and will continue to do so!! Wonderful experience!!!!!
"Great Place To Buy A Car"
This is a great place to buy a car. The process was so quick and easy. Tony is a great salesman I would highly recommend him. He was able to get my payment to what I wanted. Jay is in finance was also great. This dealership was never pushy. I would strongly recommend you stop by. Definitely the best Hyundai dealership in CT
"Great Experience"
I dont normally go into a dealership with out knowing what I want, Im very picky about what I buy. This time However my requirements were something AWD for my pregnant wife and I wanted to lower my payments from her current car. After spotting a few things at another dealer and being insulted by their trade in offer and them not seeming to understand what I wanted, we took a ride up to Devinos. With in minutes Madjrid had a vehicle picked out that fit the bill, he understood my requirements and got us what we wanted. They were not pushy at all. When we sat down to sign the papers I thought for sure they were gonna try and shove an extended warranty at us but they did not. Ive been in the automotive repair industry myself for a long time and more often then not, those extended warrantys never pay for themselves and are a huge money maker for the dealer. I would highly recommend Devinos to someone looking for a car. Hopefully I will be looking for a newer truck for myself in the near future and I hope they have or can get what I want.
"Joy Of An 83-year Old Woman!"
My sales representative, Madrid Ajro, was very open, honest, sincere and not pushy in regards to showing cars. I appreciated his demeanor and have been extremely pleased with my purchase! Marion Pollack, RN
"Great Place To Buy Your Next Car!"
This was the easiest car purchase ever!!!! Lots of information but no pressure. Everyone at the dealership was friendly and professional. They worked to get me the rate and payment that I needed to make the purchase possible. Tony was wonderful and did such a good job. I will recommend to friends. Not only did I really like the dealership but I love the car. GREAT JOB and Thank You all for helping us make it possible.
"Treated As If We Were The Best Customer Ever"
Bought a Certified used Hyundai that was perfect for us. Everything was explained to us no pressure to make a deal, found a better loan than I could get from my credit union. Car was better than advertised, priced competively. Tony our salesman was the guy to see couldnt do enough for you. Mike our loan officer helped us get a great loan and actually improved our understading of loans and FICA scores, more to them than you would think We left feeling that we must have been their best customer ever because that is the way we were treated. We easily recommend the whole team sales and service car was presented pristine hours after a predicted little snow flurry that brought out the plows again. Thanks DeVinos Hyundai George and Pam Davis
"Thank You! Teamwork At Its Best!"
From the minute I walked into the parking lot, Mr. Perez was kind, professional and helpful till the moment I drove my new car off their parking lot. Mr. Murphy was professional and made the experience easy and without stress. Dave, thank you for your professionalism and expertise! Again, everyone was smiling and offered assistance. You guys have a great team! Wishing you a Happy and Healthy New Year!
"Simple, And Hassle-free Experience!"
Very pleased with both my car and overall experience--excellent customer service!
"Great Dealership"
Just bought my first Hyundai and I must tell you that the buying experience was a pleasure at Devinos. Mike Matos was our salesman and we cannot say enough great comments about him. He is totally passionate about his brand and it shows. He has great mechanical as well as electronics knowledge about Hyundais. The entire management including the Service and the Sales Manager were very courteous and professional. I am so looking forward to taking my car here for service. Ask for Mike when you come to buy and he will not disappoint you at all.
"Car Buying Can Be Fun"
My VW lease was up so it was time to car shop. Test drove lots of cars and ended up with the Hyundai Elantra hatchback. The first good news is I love my car. The second is that the service we got from Madrid Ajiro was above and beyond. He made the purchase so easy. We came back two days later to pick up the car. He was so thorough in going over every detail we wanted an explanation on. He remembered every question we brought up two days prior. We actually laughed and had fun during the process. I am 54 years old and Im sure that has never happened at any other car dealership I have bought from. So, if you are in search of a vehicle..Go to Devino Hyundai and ask for Madrid!
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